Contents Chapter 1: Set up your computer....................5 Chapter 2: Create a USB recovery drive for Windows..............7 Chapter 3: Chassis overview......................8 Display view...................................8 Left view....................................9 Right view....................................9 Palmrest view..................................10 Bottom view..................................11 Keyboard shortcuts................................11 Chapter 4: Technical specifications..................... 13 Processors...................................
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Updating BIOS on systems with BitLocker enabled....................40 Updating your system BIOS using a USB flash drive..................41 System and setup password............................41 Assigning a system setup password........................42 Deleting or changing an existing system setup password.................42 Chapter 7: Getting help....................... 43 Contacting Dell...................................43 Contents...
To conserve battery power, the battery might enter power saving mode. 2. Finish Windows system setup. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
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Table 1. Locate Dell apps (continued) Dell apps Details SupportAssist Proactively checks the health of your computer’s hardware and software. NOTE: Renew or upgrade your warranty by clicking the warranty expiry date in SupportAssist. Dell Update Updates your computer with critical fixes and important device drivers as they become available.
A message appears, indicating that all data in the USB flash drive will be deleted. 7. Click Create. 8. Click Finish. For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's Service Manual at www.dell.com/support/manuals. Create a USB recovery drive for Windows...
Left view 1. DC-in port 2. HDMI 1.4 port 3. USB 3.2 Gen 1 PowerShare 4. USB 3.2 Gen 1 Type-C port with DisplayPort 1.2 Alt mode / Power Delivery Right view 1. MicroSD 3.0 card reader slot 2. Universal audio jack 3.
Bottom view 1. Air vent 2. Service tag location 3. Speakers Keyboard shortcuts NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts remain the same across all language configurations. Table 2. List of keyboard shortcuts Keys Primary behavior Fn + Esc...
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Table 2. List of keyboard shortcuts (continued) Keys Primary behavior Fn + F6 Decrease brightness Fn + F7 Increase brightness Fn + F8 Switch to external display Fn + F10 Print screen Fn + F11 Home Fn + 12 Fn + Ctrl Open application menu Chassis overview...
Technical specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer. Topics: •...
Chipset Table 4. Chipset Description Values Processor Intel 10th Generation Core i3 / i5 / Intel Celeron 5000 Series Chipset Intel Intel DRAM bus width 64-bit 64-bit PCIe bus Up to Gen 3 Up to Gen 2 Operating system ● Windows 10 Professional (64-bit) ●...
NOTE: System's configured with 40Whr battery would only support M.2 solid-state drives for storage. Table 6. Storage specifications Form factor Interface type Capacity 2.5-in. 5400 rpm, hard drive SATA 1 TB 2.5-in. 7200 rpm, hard drive SATA 500 GB M.2 2230/2280 solid-state drive PCIe NVMe 3x4 Upto 512 GB M.2 2280 Intel Optane Memory (10th Gen Processors) PCIe NVMe 3x4...
Table 8. External ports and connectors (continued) Description Values ● One USB 3.2 Gen 1 Type-C port with DisplayPort alt mode/Power Delivery ● One USB 3.2 Gen 1 Type-A port with PowerShare ● One USB 3.2 Gen 1 Type-A port ●...
Table 14. IR Webcam specifications (continued) IR Webcam Description Still image (megapixel) 0.92 Video 1280 x 720 (HD) at 30 fps Infrared camera Still image 0.23 megapixel Video 640 x 360 at 30 fps Diagonal viewing angle Camera 87 degree Infrared camera 87 degree Communications...
Dell Power Manager on using the Dell Power Manager application. For more information on application. For more information on the Dell Power Manager see, Me and the Dell Power Manager see, Me and My Dell on www.dell.com/ My Dell on www.dell.com/...
Systems with Intel Celeron 5000 series processors ship with firmware TPM only. Security Software Table 24. Security Software specifications Specifications Dell Client Command Suite Optional Dell Data Security and Management Software Dell Client Command Suite Dell BIOS Verification Optional Dell Endpoint Security and Management Software VMware Carbon Black Endpoint Standard...
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* Measured using a random vibration spectrum that simulates user environment. † Measured using a 2 ms half-sine pulse when the hard drive is in use. Technical specifications...
Downloading Windows drivers Steps 1. Turn on the notebook. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
Boot menu Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices that are listed on the boot menu depend on the bootable devices in the system.
● Express Service Code - An alternative to Service Tag, 11- digit numerical identification number for the computer. ● Ownership Tag ● Signed Firmware Update - This helps to verify that only Dell Signed and released BIOS can be installed on the computer. System setup...
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Table 28. BIOS Overview Page (continued) Options Description Battery The Battery field provides battery and adapter related information: ● Primary battery - This helps identify if the system is running on the primary battery. ● Battery level - This gives the percentage of battery backup remaining for the computer.
Table 28. BIOS Overview Page (continued) Options Description Devices The Devices field provides information related to the memory on the computer: ● Panel Type - This field mentions the type of display panel used on the computer. ● Video controller - This field mentions the type of video controller used on the computer.
Table 29. Boot Configuration: (continued) Options Description ● Deployed Mode - This mode checks the integrity of UEFI drivers and bootloaders before allowing execution. This option allows for full Secure Boot protections. ● Audit Mode - This mode performs a signature check but never does a block execution of all UEFI drivers and bootloaders.
Table 30. Integrated Devices (continued) Options Description ● Enable External USB Ports - Allows the user to enable or disable the USB ports on the computer. Storage This section provides Storage details and settings. Table 31. Storage Options Description SATA Operation SATA Operation This section allows the user to select the operating mode of the integrated SATA hard drive controller.
● Standard - Fully charge the battery at a standard rate. ● ExpressCharge - The battery may be charged over a shorter period using Dell's fast charging technology. ● Primarily AC use - The battery lifespan for users who primarily operate their system while plugged in to an external power source.
Table 33. Power (continued) Options Description devices to charge via the designated USB PowerShare port, even when the computer is on sleep mode. Thermal Management This setting allows for cooling fan and processor heat management to adjust system performance, noise and temperature.
Table 34. Security (continued) Options Description Clear This section contains toggle switch which clears the TPM owner information, and returns the TPM to the default state. TPM State This section allows the user to enable or disable the TPM. this is the normal operating state for the TPM when you want to use its complete arrays of capabilities.
Table 35. Passwords Options Description Admin Password This field allows the user to set, change, or delete the administrator password. System Password This field allows the user to set, change, or delete the system password. Internal HDD-0 Password This field allows the user to set, change, or delete the Hard Drive password.
BIOSConnect setup to attempt cloud Service OS recovery if the main operating system fails to boot with a set number of failures. Dell Auto OS Recovery Threshold Dell Auto OS Recovery Threshold This field allows the user to select and number of failed boot attempts by the system before SupportAssist OS Recovery is triggered.
Table 37. System Management (continued) Options Description Wake on AC This field contains a toggle switch which allows the user to enable or disable the feature where the system boots when charger is detected. Wake on LAN Wake on LAN This field allows the user to select if and how the system should boot when connected to LAN.
Table 38. Keyboard (continued) Options Description Keyboard Backlight Timeout on AC Keyboard Backlight Timeout on AC This field allows the user to define the timeout value for the backlight when the AC adapter is connected to the computer. The options here are as follows: ●...
Table 39. Pre-boot Behavior (continued) Options Description Enable Dock Warning Messages This field contains a toggle switch to enable or disable dock warning messages. Fastboot Fastboot This field allows the user to configure the speed of the UEFI boot process. The options here are as follows: ●...
Table 40. Virtualization (continued) Options Description ● All CPU cores(Multi-Core Support) ● Intel Virtualization technology ● Intel VT for Direct I/O Performance This section provides Performance settings. Table 41. Performance Multi-Core Support Active Cores This field allows the user to configure the number of active cores on the computer.
Steps 1. Restart the computer. 2. Go to Dell.com/support. ● Enter the Service Tag or Express Service Code and click Submit. ● Click Detect Product and follow the instructions on screen. 3. If you are unable to detect or find the Service Tag, click Choose from all products.
3. Insert the USB flash drive into the system that requires the BIOS update. 4. Restart the system and press F12 when the Dell splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, select USB Storage Device and click Enter.
CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: System and setup password feature is disabled. Assigning a system setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set.
About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.