Guarantee And Service - Philips 5000 Series User Manual

Problem
The Tower Fan
produces a
strange/burnt
smell.
My Tower Fan is
too loud.
My appliance is
loud at Quiet Sleep
mode.
The Tower Fan
base is wobbly or
vibrating.

8 Guarantee and service

If you need information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer Care Center in your country. If
there is no Consumer Care Centre in your country, go to your local Philips dealer.
Possible solution
The first few times you use the appliance, it may produce
•
a plastic smell. This is normal on new appliance. However,
if the appliance produces a burnt smell, turn off the
appliance and unplug immediately, then contact the
Consumer Care Center in your country.
The higher the fan speed setting of the appliance, the
•
louder the noise will be. Set to lower fan speed, the noise
will be reduced.
If there is abnormal sound, contact the Consumer Care
•
Center in your country.
If anything drops into air outlet, it may also cause
•
abnormal loud sound.Immediately turn off appliance, and
get the foregin objects out of the appliance.
To optimize cooling performance in Quiet Sleep mode,
•
your Tower Fan runs at a higher fan speed for the first
30 minutes, gradually decreasing to a lower fan speed.
The noise reduces accordingly. You could also choose the
lowest fan speed for consistent airflow and lower sound
level.
Check if the appliance is placed on the flat floor or surface.
•
Check if any foreign objects beneath the appliance.
•
Check if the base of the appliance is properly assembled,
•
check the chapter "Installing the fan base".
EN
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