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WORCESTER BOSCH GREENSTAR 25Si/30Si
8 716 107 339b (11.05)
FAULT OR BREAKDOWN
This appliance is supported in the UK by
Worcester, Bosch Group.
Specialist factory trained Service Engineers are
available to attend a breakdown occurring on
this appliance.
No charge will be made for parts and/or
labour providing:
An appliance fault is found and the appliance
has been installed within the past 24 months.
Reasonable evidence of this must be supplied
on request. i.e. the Benchmark Checklist.
A call-out charge will be made where:
The appliance has been installed for over 24
months
OR
Our Field Service Engineer finds no fault with
the appliance (see Note).
OR
The cause of breakdown is misuse or with
other parts of your plumbing/heating system,
or with equipment not supplied by Worcester
Bosch.
Note. NO APPLIANCE FAULT IS FOUND ON
OVER 30% OF ALL SERVICE CALL OUTS.
Please read this guide carefully to gain a good
understanding of the operation of your
appliance. In the case of a suspected fault,
refer to the fault finding section of this guide.
If in doubt contact our Technical Helpline
In the event of an appliance fault or breakdown
please contact our Service Department. Your
service administrator will arrange for an
engineer to call with the minimum of delay;
under normal circumstances this will be from 1
- 3 working days (excluding weekends) for
priority breakdown situations (no hot water
and/or heating).
Invoices for attendance and repair work carried
out on this appliance by any third party will not
be accepted.
FAULT OR BREAKDOWN
15
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