Troubleshooting
This chapter summarises the most common problems you could encounter with your iron. If you are
unable to solve the problem, please contact the Philips Customer Care Centre in your country.
Problem
The iron is plugged in but the soleplate
is cold.
No steam.
No shot of steam or no vertical shot
of steam (specific types only).
Flakes and impurities come out of the
soleplate during ironing.
The red light blinks (GC2560 only).
There are water droplets on the
fabric.
There are water droplets on the
fabric.
Water drips out of the soleplate after
the iron has cooled down or has been
stored.
Possible cause
There is a connection problem.
The temperature dial has been set to
MIN.
There is not enough water in the
water tank.
The steam control has been set to
position O.
The soleplate is not hot enough
and/or the drip stop function (specific
types only) has been activated.
The shot-of-steam function has been
used too often within a very short
period.
The soleplate is not hot enough.
Hard water forms flakes inside the
soleplate.
The automatic shut-off function has
been activated (see chapter 'Features',
section 'Automatic shut-off').
The cap of the filling opening has not
been closed properly.
(GC2640/GC2620/GC2530/GC2520/
GC2510 only).The set temperature is
too low for steam ironing.
The iron has been put in horizontal
position while there was still water in
the water tank.
ENGLISH
Solution
Check the mains cord, the plug and
the wall socket.
Set the temperature dial to the
required position.
Fill the water tank (see chapter
'Preparing for use', section 'Filling the
water tank').
Set the steam position to Á or È (see
chapter 'Using the appliance', section
'Steam ironing').
Set the temperature dial to a position
in the steam area (2 to MAX). Put
the iron on its heel and wait until the
temperature light has gone out before
you start ironing.
Continue ironing in horizontal position
and wait a while before using the shot-
of-steam function again.
Set the temperature dial to a position
in the steam area (2 to MAX). Put
the iron on its heel and wait until the
temperature light has gone out before
you start ironing.
Use the Calc-Clean function a few
times (see chapter 'Cleaning and
maintenance', section 'Calc-Clean
function').
Pick the iron up or move it slightly to
deactivate the automatic shut-off
function.The red light stops blinking.
Press onto the cap until you hear a
click.
Set the temperature dial to a position
in the steam area (2 to MAX). Put
the iron on its heel and wait until the
temperature light has gone out before
you start ironing.
Empty the water tank and set the
steam control to position O after use.
Store the iron on its heel.
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