Philips GC2520 Manual page 11

EnglISh
10
guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your
local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal
Care BV.
troubleshooting
This chapter summarises the most common problems you could encounter with your iron. If you
are unable to solve the problem, please contact the Philips Customer Care Centre in your country.
Problem
The iron is plugged
in but the soleplate
is cold.
No steam.
No shot of steam
or no vertical shot
of steam (specific
types only).
Flakes and
impurities come
out of the soleplate
during ironing.
The red light blinks
(GC2560 only).
There are water
droplets on the
fabric.
Cause
There is a connection
problem.
The temperature dial has
been set to MIN.
There is not enough water in
the water tank.
The steam control has been
set to position O.
The soleplate is not hot
enough and/or the drip stop
function (specific types only)
has been activated.
The shot-of-steam function
has been used too often
within a very short period.
The soleplate is not hot
enough.
Hard water forms flakes
inside the soleplate.
The automatic shut-off
function has been activated
(see chapter 'Features',
section 'Automatic shut-off ').
The cap of the filling opening
has not been closed properly.
Solution
Check the mains cord, the plug and the wall
socket.
Set the temperature dial to the required
position.
Fill the water tank (see chapter 'Preparing
for use', section 'Filling the water tank').
Set the steam position to ç or é (see
chapter 'Using the appliance', section 'Steam
ironing').
Set the temperature dial to a position in
the steam area (2 to MAX). Put the iron
on its heel and wait until the temperature
light has gone out before you start ironing.
Continue ironing in horizontal position and
wait a while before using the shot-of-steam
function again.
Set the temperature dial to a position in
the steam area (2 to MAX). Put the iron
on its heel and wait until the temperature
light has gone out before you start ironing.
Use the Calc-Clean function a few times
(see chapter 'Cleaning and maintenance',
section 'Calc-Clean function').
Pick the iron up or move it slightly to
deactivate the automatic shut-off function.
The red light stops blinking.
Press onto the cap until you hear a click.