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LG 55EF5F-P Owner's Manual

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OWNER'S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
55EF5F
55EF5F-L
55EF5F-P
www.lg.com
Copyright © 2019 LG Electronics Inc. All Rights Reserved.

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  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55EF5F 55EF5F-L 55EF5F-P www.lg.com Copyright © 2019 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS IMPORTANT PRECAUTIONS ..3 - Electrical Power Related Precautions ....3 - Precautions for installing the Product ....5 - Precautions for Moving the Product ......6 - Precautions for Using / Cleaning the Product ..7 - Product Disposal (Only, Hg lamp used LCD Monitor) .................7 ASSEMBLY AND PREPARATION ............8...

  • Page 3: Important Precautions

    WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. IMPORTANT PRECAUTIONS Please read these safety precautions carefully before using the product. WARNING • Failure to follow those warnings may result in death, serious injury or damage to the product or other property. CAUTION •...
  • Page 4 • Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with dust, dry the power plug completely or wipe dust off before plugging in the cord. - You may be electrocuted due to excess moisture. •...

  • Page 5: Precautions For Installing The Product

    Do not add accessories that have not been designed for this display. • If you smell smoke or other odors or hear a strange sound from the product unplug the power cord and contact LG Customer Service. - If you continue to use without taking proper measures, electrical shock or fire can occur.

  • Page 6: Precautions For Moving The Product

    Precautions for Moving the Product WARNING • Make sure to turn off the product. - You may be electrocuted or the product can be damaged. • Make sure to remove all cables before moving the product. - You may be electrocuted or the product can be damaged. •...

  • Page 7: Precautions For Using / Cleaning The Product

    Do not attempt to disassemble, repair or modify the product yourself. - Fire or electric shock can occur. - Contact LG Customer Service for repair. • When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product.

  • Page 8: Assembly And Preparation

    • SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. WARNING • The product warranty does not cover any electrostatic damage to parts that may occur during product installation.

  • Page 9: Storage Method For Panel Protection

    Storage Method For Panel Protection Correct Method If the product needs to be set upright, hold both sides of the product and make sure that the panel does not touch the floor. Panel When laying down the product, lay a cushion on a flat floor. Put the product on it with the panel of the product facing down.
  • Page 10 Incorrect Method If the product is tilted onto the bezel, the bottom of the panel may be damaged. Panel If the product is tilted onto the edge of the panel, the panel may be damaged. Panel...

  • Page 11: Installing On A Wall

    Installing on a Wall Install the monitor at least 100 mm (3.9 inches) away from the wall and leave about 100 mm (3.9 inches) of space at each side of the monitor to ensure sufficient ventilation. 100 mm 100 mm (3.9 inches) (3.9 inches) 100 mm 100 mm (3.9 inches) (3.9 inches)

  • Page 12: External Equipment Setup

    NOTE Connecting the LC (Luminance Compensation) Cable Basic Connection Diagram of the LC (Luminance Compensation) Cable LC OUT LC IN LC OUT LC IN NOTE • Connect the port with an attached label to LC IN. • If not properly connected, the LC (Luminance Compensation) function does not operate as intended. •...

  • Page 13: Tiling Displays

    Tiling Displays How to Mount the Set Example of 2 x 2 Tiling Screws for attaching the wall mount (M6)
  • Page 14 How to Join Sets After joining the sets, use the tiling guide to adjust the gap between the sets. (M3 x L4.5) x 44 Now the 2 x 2 tiling is complete. You can tile in various combinations, such as 3 x 3. NOTE •...

  • Page 15: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover.
  • Page 16 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input. (BACK) Allows you to move back one step in the user interaction function.

  • Page 17: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.

  • Page 18: Using The Input List

    NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a HDMI cable. • If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •...

  • Page 19: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. • The signal from the PC (Graphics card) is out of the vertical or Does the “Invalid Format”...
  • Page 20 The audio function does not work. Problem Action • See if the audio cable is connected properly. No sound. • See if the sound is set properly. Sound is too dull. • Select the appropriate equalizer sound. Screen color is abnormal. Problem Action •...
  • Page 21 CAUTION • Since afterimage can occur when a specific fixed screen is used for a long time, it is recommended to use a screen up to 18 hours a day and to display the video content with a small number of fixed characters or logos. •...
  • Page 22 Item Description [Tiling Type] Select and set the mode according to the installation type of your Signage. • Stand-alone: Select and use this mode when you use only one unit. • Video Wall: Select and use this mode when using two or more multi-screen configurations.
  • Page 23 NOTE • The [Screen Protection Mode] function is supported for external input images. - The [Screen Protection Mode] function is not enabled for playing images in USB devices. - The [Screen Protection Mode] function is not enabled when interlaces signals are input. •...

  • Page 24: Product Specifications

    55EF5F-L 48.2 x 1.4 x 27.4 (inches) Display Module (Back Dimensions metal plate assembled) 701.4 x 38 x 1219.7 (mm) 55EF5F-P (Width x Depth x 27.6 x 1.4 x 48 (inches) Height) 413 x 57.3 x 353 (mm) Signage Box 16.2 x 2.2 x 13.8 (inches)
  • Page 25 [Unit : mm (inches)] Signage Box 413 (16.2) (3.1) (13.8) (14.4) 80 (3.1) 426 (16.7) 57.3 (2.2)
  • Page 26 [Unit : mm (inches)] 55EF5F-L 1224.9 (48.2) (1.4) 696.2 (27.4) 55EF5F-P 701.4 (27.6) (1.4) 1219.7 (48)
  • Page 27 HDMI/ DISPLAYPORT (PC) Support mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 720 44.772 59.855 1366 x 768 47.7 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 1920 x 1080 67.5 3840 x 2160...

  • Page 28: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
  • Page 29 The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service. Temporary noise is normal when powering ON or OFF MODEL this device. SERIAL NO.
  • Page 30 USER MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operation and retain it for future reference. webOS 4.0 www.lg.com...
  • Page 31 - Content Manager ............46 [Set ID] [Player] [Time & Date] [Scheduler] [Power] [Editor] [Network] - Group Manager 2.0 ............53 - ScreenShare ..............56 [Safety Mode] - LG Presenter..............57 [Advanced Setting] Connect - Display .................28 Screen Share [Picture Mode] Handover [Aspect Ratio] [Rotation]...
  • Page 32 LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

  • Page 33: Settings

    NOTE • Software-related content may be changed without prior notice due to upgrades of the product functions. • Some features described in the User Manual may not be supported in certain models and countries. • SNMP 2.0 is supported. SETTINGS Home Global Buttons •...

  • Page 34: Ez Setting

    Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. • [Tile Mode]: Turn [Tile Mode] on or off. • [Tile Mode Settings]: Display a single integrated screen on multiple Signage monitors. •...

  • Page 35: [Server Setting]

    NOTE • To use these features, an account (ID/PASSWORD) for webOS Signage developer website (http://webossignage. developer.lge.com/) is required. [Server Setting] [Ez Setting] [Server Setting] Set up to connect your signage to a SuperSign server. • CMS Server • Control Server [Fail Over] [Ez Setting] [Fail Over]...

  • Page 36: [Status Mailing]

    [Status Mailing] [Ez Setting] [Status Mailing] This feature configures the system so that the status of the device is assessed and then notified to the administrator by e-mail. • [On/Off]: Turns [Status Mailing] on or off. • [Mailing Option], [Scheduling]: Sets the email sending interval. •...

  • Page 37: [Play Via Url]

    [Play via URL] [Ez Setting] [Play via URL] Play content you want to play automatically through the built-in web browser. • [URL Loader]: Turns [Play via URL] on or off. • [Set URL]: Enter the URL address to display automatically. •...

  • Page 38: [Lg Connectedcare (Signage 365 Care)]

    [LG ConnectedCare (Signage 365 Care)] [Ez Setting] [LG ConnectedCare (Signage 365 Care)] You can install the LG ConnectedCare (fault diagnosis) solution for fault diagnosis and prediction service. • [Install]: Installs the LG ConnectedCare solution. 1) [ENTER ACCOUNT NUMBER]: Enters the 6-digit account number to install the LG ConnectedCare solution.

  • Page 39: [Multi Screen]

    [Multi Screen] [Ez Setting] [Multi Screen] This feature allows you to view multiple external inputs and videos on a single screen. PIP Mode PBP Mode 3-Screen Split Mode 4-Screen Split Mode...
  • Page 40 2-Screen Split Mode (1:1) 3-Screen Split Mode (1:1:1) 3-Screen Split Mode (1:2:1) 4-Screen Split Mode (1:1:1:1) NOTE • In multi-screen mode, the DP daisy chain feature is not supported. • The available number/shape of split screens may vary depending on the model. Selecting Screen Layout When you enter multi-screen mode without having set any screen layout, the screen layout selection menu appears.
  • Page 41 Changing Screen Input Press the button on the top right of each split screen to select the desired input. NOTE • Inputs which have already been selected for other split screens cannot be selected again. To select them, press the RESET button to reset the inputs for all screens first.

  • Page 42: [Office Meeting Mode]

    [Office Meeting Mode] [Ez Setting] [Office Meeting Mode] You can set up Quick Functions to use the product in a conference room. • Office Meeting Mode: Turning on this feature enables you to set functions related to the conference room meeting mode.

  • Page 43: General

    General [Language] [General] [Language] You can select the menu language to be displayed on the screen. • [Menu Language]: Sets the language of your Signage monitor. • [Keyboard Language]: Sets the language of the keyboard displayed on the screen. [System Information] [General] [System Information] This feature displays information such as the device name, software version, and storage space.
  • Page 44 [Power] [General] [Power] Power-related feature settings [No Signal Power Off (15 Min)] Set whether to use the 15 Min Auto Off feature. • You can set this option to [On] or [Off]. • If you set this feature to [On], the product turns off after it’s remained in No Signal status for 15 minutes. •...
  • Page 45 [PM Mode] • [Power Off (Default)]: Set the normal DC off mode. • [Sustain Aspect Ratio]: The PC retains the Extended Display Identification Data (EDID) even when the power is off. • [Screen Off]: Switches to [Screen Off] status when entering DPM, Auto Power Off (15 min, 4 hours), or Abnormal Shut Down mode.
  • Page 46 [Power Indicator] • This function enables you to change the [Power Indicator] settings. • Setting to [On] will turn on [Power Indicator]. • Setting to [Off] will turn off [Power Indicator]. • Regardless of [On] or [Off] settings in [Power Indicator], [Power Indicator] will be turned on for approximately 15 seconds.
  • Page 47 [LAN Daisy Chain] • LAN Daisy Chain forms a daisy chain of LAN ports so that even if you connect only one monitor set to a network, the other sets in the daisy chain are connected to the network. • However, the first monitor set in the daisy chain must be connected to the network through a port that is not used for the daisy chain connection.
  • Page 48 For details, contact your ISP. • LG is not responsible for any malfunction of the display or Internet connection failures due to communication errors/ malfunctions associated with your Internet connection or other connected equipment.
  • Page 49 Tips for When Configuring Wireless Network Settings • The wireless network may be affected by interference from a device that uses 2.4 GHz frequency, such as a wireless telephone, Bluetooth device or microwave. Interference may also be caused by a device that uses 5 GHz frequency such as Wi-Fi devices.

  • Page 50: [Safety Mode]

    [Safety Mode] [General] [Safety Mode] Set to this function for safe performance. [ISM Method] If a still image is displayed on the screen for an extended period of time, image sticking can occur. The ISM method is a feature that prevents image sticking. [Mode] •...
  • Page 51 [Start Time] • Set the Start time. • This option is available only when [Repeat] is set to [Schedule]. • You cannot set the same time for Start time and End time. [End Time] • Set the End time. • This option is available only when [Repeat] is set to [Schedule].

  • Page 52: [Advanced Setting]

    This option enables BLE Beacon, one of Bluetooth 4.0's features. • Beacon Mode (On/Off Toggle): enables the Beacon feature. • The LG Beacon/iBeacon/Eddystone Type Beacon features are supported. • iBeacon - Beacon UUID (hex): Set the UUID. 1. Field1: 4byte hex value (8 digits) 2.
  • Page 53 2.4GHz. • When you set iBeacon, LG Beacon will be set to be the same as the value of iBeacon field. But the LG Beacon setting item won’t be provided separately.
  • Page 54 [SIMPLINK Setup] • When the [SIMPLINK Setup] is set to [On], you can use the SIMPLINK provided by LG Signage. • [Device ID]: Set the ID of the device connected via CEC wiring. You can choose a value between [All] and [E].
  • Page 55 [Display power (On/Off) sync] (Depending on model) (This function is only supported by the Signage box) • This is a function to control the power of the Display connected to the HDMI OUT to be synchronized with the power of the Signage box. •...
  • Page 56 This mode is used to reduce the noise of the fan. Adjusted to the set fan control and brightness. [LG promota] This feature allows connection of promota app on mobile device. For more information on how to use it, please visit the promota website (https://www.promota.net/)

  • Page 57: Display

    [Pointer Options] You can set the speed and size of the pointer that appears on the screen to your liking. • Speed: You can set the movement speed of the pointer. • Pointer Size: You can set the size of the pointer. Display [Picture Mode] [Display]...
  • Page 58 [Customize] • [Backlight]: Adjust the brightness of the screen by adjusting the brightness of the backlight. The closer the value is to 100, the brighter the screen is. • [OLED Light]: Adjusts the brightness of the LED panel to control the brightness of the screen. •...
  • Page 59 • [Picture Option]: Customize the picture options. - [CamSync(V-Sync)]: To reduce scanline artifacts that may occur during camera shooting. You can fine-tune the LED’s output frame. Genlock, Phase Shift, and Frame Control functions cannot be used when using this function. (Supported by some LED models) - [Noise Reduction]: Remove randomly popping dots to make the picture look clearer.

  • Page 60: [Aspect Ratio]

    [Aspect Ratio] [Display] [Aspect Ratio] This feature enables you to change the picture size to view the picture at its optimal resolution. • [Full Wide]: Stretch the picture to fill the screen. • [Original]: Display the picture at its original resolution. [Rotation] [Display] [Rotation]...

  • Page 61: [Advanced Setting]

    [Advanced Setting] [Display] [Advanced Setting] [UHD Deep Color] If you connect an HDMI, DP, or OPS device to one of the Deep Color adjustable ports, you can select between UHD Deep Color On (6G) or Off (3G) in the UHD Deep Color settings menu. If a compatibility issue occurs with a graphics card when the Deep Color option is set to On at 3840 x 2160 @ 60 Hz, set the Deep Color option back to Off.
  • Page 62 Item Description [Tiling Type] Select and set the mode according to the installation type of your Signage. • Stand-alone: Select and use this mode when you use only one unit. • Video Wall: Select and use this mode when using two or more multi-screen configurations.
  • Page 63 [HDMI IT Content] Set the HDMI IT Contents function. • [Off]: Disable the HDMI IT Contents function. • [On]: Enable the HDMI IT Contents function. This feature automatically changes the monitor’s picture mode based on HDMI Contents information when an HDMI signal is entered.

  • Page 64: Video Output Resolution

    [Phase Shift] Phase Shift can make adjustment of LED screen output timming. LED screen can adjust timing manually to remove visual artefacts with Phase Shift, if camera recoding result make double image(double frame). • Range : 0~360. - 0: Don’t use Phase Shift - When [Frame Control] is used : * 1 : 1/360 Frame delay added * 180 : 1/2 Frame delay added)

  • Page 65: How To Set The Screen Protection Mode

    How to Set the Screen Protection Mode • [Screen Protection Mode Setting]: Prevents after-images on the screen by analysing the characteristics of the external input images. • (SETTINGS) [Display] [Advanced Settings] [OLED Panel Settings] [Screen Protection Mode Setting] Step 1: Set [Screen Protection Mode Setting] When using a single monitor Video Wall Mode: Select [Standalone].
  • Page 66 When using the Video Wall Mode Master Slave Slave Slave Video Wall Mode: Select [Video Wall]. Master/Slave: Select [Master] for the upper left monitor and [Slave] for the rest. [Row], [Column] - Master Monitor: Set [Row] and [Column] using the same settings as in [Tile Mode]. - Slave Monitor: Disable the slave monitor.

  • Page 67: Step 2: Configure The [Network] (When Using The Video Wall Mode)

    NOTE • For [Screen Protection Mode] to work in the video wall, the monitors must be connected to the same network on the LAN. However, some operations may be available when [LAN Daisy Chain] is connected and used. In this case, use a router or a network switch.
  • Page 68 Examples of Network connection When all Signage units can be connected by a single switch: Connectable without degrading the network performance. DHCP Server 24-port Switch Signage Signage Signage Signage Signage Master Slave#1 Slave#2 Slave#3 Slave#20 192.168.0.2 192.168.0.3 192.168.0.4 192.168.0.5 192.168.0.22 When using multiple switches: Configure the network in the 2-tier mode.
  • Page 69 NOTE • The [Tiling Type] and [Detail Settings] menu items are not available for models that do not support the tile mode. • [Screen Protection Mode] does not work with the functions [TruMotion] / [Noise Reduction] / [MPEG Noise Reduction]. - To enable the functions [TruMotion] / [Noise Reduction] / [MPEG Noise Reduction] in the DTV input mode, ensure that the [Screen Protection Mode] menu is set to (Off).

  • Page 70: Sound

    Sound [Sound Mode] [Sound] [Sound Mode] [Sound Mode] The best sound quality will be selected automatically depending on the video type currently being watched. • [Standard]: This sound mode works well for content of all types. • [Cinema]: Optimize sound for watching movies. •...

  • Page 71: [Sound Out]

    Some recently connected devices may automatically attempt to reconnect to the Signage monitor when it is turned • It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting.

  • Page 72: [Audio Out]

    [External Speaker] (0~15): Adjust the sync between video and audio coming from external speakers, such as those connected to the digital audio output port, LG audio equipment, or headphones. The larger the number is, the slower the voice output is than the default value.

  • Page 73: Admin

    Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] When you set the Home Dashboard Lock, you can limit the change in the settings of the Home Dashboard. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be changed. [OSD Lock] This feature enables you to configure the OSD lock feature so that settings or content cannot be changed.

  • Page 74: [Change Password]

    [Change Password] This feature enables you to set the password you use to enter the Installation menu. (The default password: 000000) Enter your current password. Enter a new 6-digit password. Enter the same password again in the Confirm Password field for confirmation. [Enterprise Settings] •...

  • Page 75: Content Manager

    CONTENT MANAGER Web Login • Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. - Content Manager, Group Manager 2.0, Control Manager, Log Out, Change Password menus are provided. •...
  • Page 76 [Delete] Select your desired type of content from the tab on the left and click [Delete] in the upper right-hand corner of the screen. Select the content you wish to delete. Click [Delete] in the upper right-hand corner of the screen. You can see that the content has been deleted.
  • Page 77 [Scheduler] (Scheduler) The Content Manager app's scheduler feature enables certain content to be played at a scheduled time through a playlist or external input. [Creating a Schedule] Click [New Schedule] in the upper right-hand corner of the screen. Choose between [Playlist] and [Input Source]. 1) If you have selected [Playlist], select the playlist you wish to schedule the playback of.
  • Page 78 [Delete Schedule] Click [DELETE] in the upper right-hand corner of the screen. Select the schedules you wish to delete. Click [DELETE]. Check that the schedules have been deleted. [Calendar View] When you have registered schedules, click [Calendar View]. You can see that the schedules registered are displayed in the form of a timetable. [Distribute] Click [Distribute] in the upper right-hand corner of the screen.
  • Page 79 Supported Photo & Video Files NOTE • Subtitles are not supported. • The photo feature is not supported in OLED model. Supported video codecs Extension Codec .asf, .wmv Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles Audio WMA Standard (excluding WMA v1/WMA Speech) .avi...
  • Page 80 Supported Photo File Formats File type Format Resolution .jpeg, .jpg, .jpe JPEG • Minimum: Min: 64 x 64 • Maximum: Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) .png • Minimum: Min: 64 x 64 •...
  • Page 81 • If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four partitions or USB memory devices. • If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected. •...

  • Page 82: Group Manager 2.0

    Group Manager 2.0 This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the browser on your PC or mobile device.
  • Page 83 [GROUP MANAGEMENT] • Creating a New Group 1. Click [Add New Group]. 2. Enter a group name. 3. Click [Add Device], select the devices you wish to add to the group, and add them. 4. Click [Done], and you will see that a new group has been created. •...
  • Page 84 [Setting Data Cloning] Select your desired group and click Clone. Check that the data have been copied on the slave sets. [Content Distribute] Select the type of content you wish to distribute (Schedules or Playlists). Select the content you wish to distribute. Select the group to which you wish to distribute the content and click [Distribute].

  • Page 85: Screenshare

    ScreenShare This feature allows the screen of a user’s device such as a mobile or PC Windows to be shared with a display using a wireless connection such as WiDi or Miracast. How to Use [ScreenShare] [ScreenShare] Connect according to the instructions provided by the guide that can be accessed through the CONNECTION GUIDE button in the upper right.

  • Page 86: Lg Presenter

    This feature is to display the PC (Windows or Mac OS) screen on the Signage monitor with wired/wireless connection to the PC. To use this feature, you need to install LG Presenter PC Client (“Client”) on the PC. You can use LG Presenter in the following ways.

  • Page 87: Connect

    Connect On Signage [LG Presenter] On PC Go to www.lge.com/LGP to download the Client. Install and run the downloaded Client. Enter the username you want and press the button Select either auto search or manual search to connect your device.

  • Page 88: Screen Share

    If you approve the request for hand over, the Signage device will be disconnected, and the Client on PC2 will be connected to the Signage device. If you deny the request for hand over, the Signage device will remain connected, so you can continue to use the features of LG Presenter.

  • Page 89: Management Tools

    MANAGEMENT TOOLS Control Manager Control and check the status of the display through the Web browser. This function is available for PCs and mobile devices. Different features are supported depending on the product. Function • [Dashboard]: Display a summary of the product's status and provides links to each page. •...

  • Page 90: Picture Id

    Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT [Picture ID] is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with an IR receiver and other monitors using RS-232C cables. Each RS-232C IN RS-232C IN RS-232C IN...

  • Page 91: Touch

    TOUCH Touch Assistive Menu This touch-exclusive feature allows the user to configure settings without a remote control. Touching the screen for a certain period of time or pressing the Touch Assistive Menu local key brings up the Touch Assistive Menu on the screen. Different features are supported depending on the product.

  • Page 92: To Control An External Pc Using Touch Screen

    TO CONTROL AN EXTERNAL PC USING TOUCH SCREEN • This only applies to certain models. Connecting to a PC Connecting this product to a PC with a USB cable (Type A to Type B) allows you to control the connected PC by touching the screen of the product.

  • Page 93: Smart Calibration

    SMART CALIBRATION How to Run [Smart Calibration] Set the Set ID of each set. Select the [Picture Mode] to execute Smart Calibration. When you set [Picture mode] to [Calibration] mode, you can set [Color Temperature] among [3000 K / Optimal Target / Original].

  • Page 94: [Manual Calibration]

    [Manual Calibration] You can manually adjust the color of the selected location. • [Screen Split]: Set the manual adjustment area. • [Calibration Position]: Select the manual adjustment location. Screen Split: 4, Calibration Position: 3 Screen Split: 9, Calibration Position: 5...

  • Page 95: Ir Code

    IR CODE • All models do not support the HDMI/USB function. • Some key codes may not be supported depending on the model. Code (Hex) Function Remarks Remote control button (Power) MONITOR ON Remote control button MONITOR OFF Remote control button Remote control button INPUT (Select input) Remote control button...
  • Page 96 Code (Hex) Function Remarks Tile Remote control button Exit Remote control button Picture ID On (red) Remote control button Picture ID Off (green) Remote control button Yellow Remote control button Blue Remote control button W.Bal Remote control button (S.Menu) Remote control button (Home) Remote control button Swap...

  • Page 97: Controlling Multiple Products

    CONTROLLING MULTIPLE PRODUCTS • This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting cables •...

  • Page 98: Communication Parameter

    Communication Parameter NOTE • When using 3-wire connections (non-standard), an IR Baud Rate: 9600 BPS daisy chain cannot be used. Data Length: 8 bits • Be sure to only use the provided gender to connect Parity Bit: None properly. Stop Bit: 1 bit •...

  • Page 99: Command Reference List

    Command Reference List Command Data (Hexadecimal) [Power] 00 to 02 Select Input See Select Input [Aspect Ratio] See [Aspect Ratio] [Brightness Control] 00 to 04 [Picture Mode] See [Picture Mode] [Contrast] 00 to 64 [Brightness] 00 to 64 [Sharpness] 00 to 32 [Color] 00 to 64 [Tint]...
  • Page 100 Command Data (Hexadecimal) [DPM] / [DPM (Standby Mode)] See [DPM] / [DPM (Standby Mode)] Remote Control/Local Key Lock 00 to 01 [Power On Delay] 00 to FA Select [Fail Over] Mode 00 to 02 Select [Fail Over] Input See Select [Fail Over] Input Remote Control Key Lock 00 to 02 Local Key Lock...
  • Page 101 Command Data (Hexadecimal) [Screen Share Lock] n, a0 00 to 01 [Backup via Storage] n, a1 See [Backup via Storage] [Digital Audio Input] n, a2 00 to 01 [Booting Logo Image] n, a3 00 to 01 [SoftAP] n, a4 00 to 01 [Natural Size] n, a5 00 to 64...
  • Page 102 Command Data (Hexadecimal) [Input Manager] n,b1 See [Input Manager] [PC/OPS Power Control] n,8b 00 to 02 [LED Local Dimming] n,c1 00 to 01 [Scan Inversion] n,87 00 to 01 [Frame Control] n,b7 00 to 01 [Average Picture Level Auto Control] n,be 00 to 01 Read Brightness Value...

  • Page 103: Transmission/Reception Protocol

    Transmission/Reception Protocol Transmission (Command1)(Command2)( )(Set ID)( )(Data)(Cr) * (Command1): This command is used to identify between the adjustment setting or the user adjustment modes. * (Command2): This command is used to control the monitor. * (Set ID): Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000 (01H to 3E8H) under Settings in the OSD menu.
  • Page 104 01. [Power] (Command: k a) Acknowledgment (b)( )(Set ID)( )(OK/NG)(Data)(x) Controls the power on/off status of the monitor. * Some input signals may not be available for all models. Transmission * If it is not distributed from SuperSign W, WebOS Player (k)(a)( )(Set ID)( )(Data)(Cr) returns NG.
  • Page 105 06. [Contrast] (Command: k g) 10. [Tint] (Command: k j) Adjusts the screen contrast. Adjusts the screen tints. Transmission Transmission (k)(g)( )(Set ID)( )(Data)(Cr) (k)(j)( )(Set ID)( )(Data)(Cr) Data 00-64: Contrast 0-100 Data 00-64: Tint Red 50-Green 50 Acknowledgment Acknowledgment (g)( )(Set ID)( )(OK/NG)(Data)(x) (j)( )(Set ID)( )(OK/NG)(Data)(x) 07.
  • Page 106 13. [Sound Mode] (Command: d y) 16. [Current Time] 1 (year/month/day) (Command: f a) Selects a sound mode. Sets the Clock 1 (year/month/day) values and Auto Time. Transmission Transmission (d)(y)( )(Set ID)( )(Data)(Cr) 1. (f)(a)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data 01: [Standard] 2.
  • Page 107 18. [No Signal Power Off(15Min)] (Command: f g) 21. [Default] Settings (Command: f k) Sets the monitor to enter Automatic Standby mode if there is Executes Reset. no signal for 15 minutes. (Initialize Screen can only be executed in RGB input mode.) Transmission Transmission (f)(g)( )(Set ID)( )(Data)(Cr)
  • Page 108 24. Time Elapsed (Command: d l) 27. [White Balance] Red Gain (Command: j m) Displays the time that has elapsed after your monitor has Adjusts the red gain value for white balance. turned on. Transmission Transmission (j)(m)( )(Set ID)( )(Data)(Cr) (d)(l)( )(Set ID)( )(Data)(Cr) Data 00-FE: Red Gain 0-254...
  • Page 109 30. [White Balance] Red Offset (Command: s x) 33. [Backlight] (Command: m g) Adjusts the red offset value for white balance. Adjusts the backlight brightness. Transmission Transmission (s)(x)( )(Set ID)( )(Data)(Cr) (m)(g)( )(Set ID)( )(Data)(Cr) Data 00-7F: Red Offset 0-127 Data 00-64: Backlight 0-100 FF: Checks red offset value...
  • Page 110 36. [Tile Mode] Check (Command: d z) 39. [DPM] / [DPM (Standby Mode)] (Command: f j) Checks the tile mode. Sets the DPM(Display Power Management) function. Transmission Transmission (d)(z)( )(Set ID)( )(Data)(Cr) (f)(j)( )(Set ID)( )(Data)(Cr) Data FF: Check Tile Mode Data 00: [Off] 02: 10 seconds...
  • Page 111 42. [Fail Over] Mode (Command: m i) 44. Remote Control Key Lock (Command: t p) Selects a sound mode. Configures the settings of the product's remote control key. Transmission Transmission (m)(i)( )(Set ID)( )(Data)(Cr) (t)(p)( )(Set ID)( )(Data)(Cr) Data 00: [Off] Data 00: Unlocks all keys 01: [Auto]...
  • Page 112 46. Status Check (Command: s v) Data 09 (when checking the fan speed) Checks the current signal of the product. Acknowledgement Transmission (v)( )(Set ID)( )(OK/NG)(Data)(Data1_1)(Data1_2) (s)(v)( )(Set ID)( )(Data)( )(FF)(Cr) …(DataN_1)(DataN_2)(x) Data 02: Check whether there is a signal Data1_1:00~ff: First fan speed top 1 Byte 03: The monitor is currently in PM Mode Data1_2: 00~ff: First fan speed bottom 1 Byte...
  • Page 113 48. [PM Mode] (Command: s n, 0c) 50. [Network Setting] (Command: s n, 80 or 81 or Sets the PM mode. Configures network and DNS settings. Transmission Transmission (s)(n)( )(Set ID)( )(0c)( )(Data)(Cr) (s)(n)( )(Set ID)( )(Data1)( )(Data2)( ) Data 00: [Power Off] (Basic) (Data3)( )(Data4)( )(Data5)(Cr) 01: [Sustain Aspect Ratio]...
  • Page 114 51. [Power On Status] (Command: t r) 54. [Time Sync] (Command: s n, 16) Sets the Power On status of the monitor. Sets Time Sync. Transmission Transmission (t)(r)( )(Set ID)( )(Data)(Cr) (s)(n)( )(Set ID)( )(1)(6)( )(Data)(Cr) Data 00: [LST(Last Status)] Data 00: [Off] 01: [STD(Standby)]...
  • Page 115 57. [External Input Rotation] (Command: s n, 85) 60. [Brightness Scheduling] (Command: s s) Sets the External Input Rotation feature. Sets Brightness Scheduling. Transmission Transmission (s)(n)( )(Set ID)( )(8)(5)( )(Data)(Cr) (s)(s)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data 00: [Off] Data 1 01: 90 degrees 1.
  • Page 116 61. [Multi Screen] Mode & Input (Command: x c) 62. [Aspect Ratio] (Multi screen) (Command: x d) Saves and controls Multi Screen modes and inputs. Controls the aspect ratio of Multi Screen. Transmission Transmission (x)(c)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)( )(Data4) (x)(d)( )(Set ID)( )(Data1)( )(Data2)(Cr) ( )(Data5)( )(Cr) Data1 01: Controls the Main input...
  • Page 117 65. Stop Video (Command: k x) 69. [Holiday Setting] (Command: s n, 9b) Controls Stop Video. Sets holidays. Transmission Transmission (k)(x)( )(Set ID)( )(Data)(Cr) 1. (s)(n)( )(Set ID)( )(9)(b)( ) (Data1)( )(Data2)( )(Data3)( ) Data 00: The Stop Video feature is on. (Data4)( )(Data5)( )(Data6)(Cr) 01: The Stop Video feature is off.
  • Page 118 70. [UPnP] (Command: s n, 9c) 3. Deleting a Schedule E0: Deletes all holiday schedules Sets UPnP mode. E1: Deletes the 1st holiday schedule Transmission E2: Deletes the 2nd holiday schedule (s)(n)( )(Set ID)( )(9)(c)( )(Data)(Cr) E3: Deletes the 3rd holiday schedule Data 00: [Off] E4: Deletes the 4th holiday schedule...

  • Page 119: Screen Share Lock] S N, A0

    73. [Wi-Fi Lock] (Command: s n, 9f) 75. See [Backup via Storage] (Command: s n, a1) Sets Wi-Fi Lock. Sets Backup via Storage. Transmission Transmission (s)(n)( )(Set ID)( )(9)(f)( )(Data)(Cr) 1. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Cr) 2. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Data2)(Cr) Data 00: Wi-Fi Unlock 01: Wi-Fi Lock...

  • Page 120: Digital Audio Input] S N, A2

    76. [Digital Audio Input] (Command: s n, a2) 79. [Natural Size] (Command: s n, a5) Sets Digital Audio Input. Sets the Natural Size feature. Transmission Transmission (s)(n)( )(Set ID)( )(a)(2)( )(Data)(Cr) (s)(n)( )(Set ID)( )(a)(5)( )(Data)(Cr) Data 00: Digital Data 00-64: Natural Size 0 - 100 01: Analog Acknowledgment...

  • Page 121: Audio Out] S N, Aa

    82. [Audio Out] (Command: s n, aa) 85. [Apply to all inputs] (Command: s n, 52) Sets Audio Out to Off/Variable/Fixed. Apply the video mode and low value of the current input to the same video value of all inputs. Transmission Transmission (s)(n)( )(Set ID)( )(a)(a)( )(Data)(Cr)
  • Page 122 87. [Time to OFF] Scheduling (Command: f e) 3. 01h to 0ch (Timer Power On days setting) 02: Repeat Daily Sets Off Timer settings. 03: Repeat from Monday to Friday Transmission 04: Repeat from Monday to Saturday (f)(e)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) 05: Repeat from Saturday to Sunday Data1 06: Repeat on Sunday...

  • Page 123: Lcin008 Control S N,B8

    88. LCIN008 Control (Command: s n, b8) 91. Change Setid (Command: j x) It controls the LCIN008 device. Changes and checks Setid. 1. When it is a general LED model Transmission (s)(n)( )(Set ID)( )(b)(8)( )(Data1)(Data2)(Cr) Transmission (j)(x)( )(Set ID)( )(Data1)( )(Data2)(Cr) Data 1 00: LCIN008 Power 01: LCIN008 Brightness Data1 Data2 : 00 01 ~ 03 e8 (1~1000)
  • Page 124 94. [UHD Deep Color] (Command: s n, af) 96. [Input Manager] (Command: s n, b1) It sets the UHD Deep Color mode for each input. It sets labels by input. Transmission Transmission (s)(n)( )(Set ID)( )(a)(f)( )(Data1)( )(Data2)(Cr) (s)(n)( )(Set ID)( )(b)(1)( )(Data1)( )(Data2)(Cr) Data1 70: DVI-D Data1 90: HDMI1 90: HDMI1...
  • Page 125 99. [Scan Inversion] (Command: s n, 87) 102. Read Brightness Value (Command: m u) Checks the brightness value. It controls the on/off status of Scan Inversion. Transmission Transmission (m)(u)( )(Set ID)( )(FF)(Cr) (s)(n)( )(Set ID)( )(8)(7)( )(Data)(Cr) Data 00: Off 01: On Acknowledgment (u)()(SetID)()(OK/NG)(Data1)(Data2)(Data3)(Data4)
  • Page 126 105. [HDR Picture Mode] (Command: s n, c4) 108. [USB2 to HDBaseT] (Command: s n, c3) Selects a HDR Picture Mode. Sets USB2 to HDBaseT. Transmission Transmission (s)(n)( )(Set ID)( )(c)(4)( )(Data)(Cr) (s)(n)( )(Set ID)( )(c)(3)( )(Data)(Cr) Data 00: Mall/QSR Data 00: [Off] 01: General...
  • Page 127 111. [Color Calibration] (Command: s n, d6) Selects Color Calibration. Transmission (s)(n)( )(Set ID)( )(d)(6)( )(Data)(Cr) Data 00: Off 01: On Acknowledgement (n)( )(Set ID)( )(OK/NG)(d)(6)(Data)(x) * It may not be supported depending on the model. 112. [Quiet Mode] (Command: s n, c7) Selects Quiet Mode.

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