LG LSWS307ST Owner's Manual page 44

44
LIMItED WARRANtY
• Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use,
including use in commercial offices or recreational facilities, or as otherwise outlined in the Product's owner's manual;
• Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of
the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week of
delivery of the Products;
• Damage or missing items to any display, open box, refurbished or discounted Product;
• Refurbished Product or any Product sold "As Is", "Where Is", "With all Faults", or any similar disclaimer;
• Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of LGECI;
• Increases in utility costs and additional utility expenses in any way associated with the Product;
• Any noises associated with normal operation of the Product;
• Replacement of light bulbs, filters, fuses or any other consumable parts;
• Replacement of any part that was not originally included with the Product;
• Costs associated with removal and/or reinstallation of the Product for repairs; and
• Shelves, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty.
• Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest
authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as
determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty Does
Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or visit our website at http://
www.lg.com
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL
JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO
BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to "LG" mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or
"claim" shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance,
fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the
product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance
of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the "Notice of
Dispute"). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your
name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief
being sought. If you and LG are unable to resolve the dispute within 30 days of LG's receipt of the Notice of Dispute, the dispute shall be resolved
by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms
(including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the
dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG's receipt of
the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you
opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue
(in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable
law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or
claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between
you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring
an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the
extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG.