Troubleshooting Tips - GE JVX5300 Owner's Manual & Installation Instructions

Troubleshooting tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Fan/Light does not operate
when either button is
pressed
Fan does not operate when
fan Lo, Med, Hi buttons are
pressed
Loud or abnormal airflow
noise
Fan fails to circulate
air or moves air slower
than normal and/or fan is
making loud or abnormal
airflow noise
The hood controls are not
operating correctly
Early light failure
Fan continually cycles off
and on
20
Possible Cause
A house fuse may be blown or
a circuit breaker tripped.
The blower connector is loose
or not plugged into its mating
connector.
Wrong duct size used in
installation.
Obstructions in duct work.
Damper blade on wall or roof
cap may not be open.
Metal grease filter and charcoal
filter (if present) may be dirty.
Insufficient makeup
(replacement) air
Control logic confused.
Light wattage is too high.
The motor is probably
overheating and turning
itself off. This can be harmful
to the motor. Filter may be
excessively soiled.
What To Do
Replace fuse or reset circuit breaker.
Disconnect power to the unit. Remove the filters and
look up at the blower. If the blower connector plug is
loose or you see the connector dangling, the installer
failed to plug it in securely. See the mini manual for the
plug location and how to plug in the connector.
Using smaller duct pipe will cause reduced venting.
Minimize the duct run length and number of transitions
and elbows. GE service technicians cannot correct this
issue if installed improperly.
Make sure nothing is blocking the vent. Make sure your
wall or roof cap has a blade or door.
Make sure damper swings freely. Damper blades may
flip over and will not fully open when this happens.
Adjust to original position.
Clean the metal grease filter and replace charcoal filter
(if present). See Care and Cleaning of the Vent Hood.
Sufficient makeup (replacement) air is required for
exhausting appliances to operate to rating. Check with
local building codes, which may require or strongly
advise the use of makeup air. Visit GEAppliances.com
for available makeup air solutions.
Disconnect power to the hood by resetting the circuit
breaker. Wait 30 seconds to allow controls to reset.
Replace with correct wattage.
Clean the metal grease filter and replace charcoal filter
(if present). See Care and Cleaning of the Vent Hood.
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