Samsung S34C50 Series User Manual
Samsung S34C50 Series User Manual

Samsung S34C50 Series User Manual

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User Manual
S34C50*
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

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Summary of Contents for Samsung S34C50 Series

  • Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports Eye Care Installation Operation Connecting and Using a PC PIP/PBP Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an HDMI-DVI Cable...
  • Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
  • Page 4: Before Using The Product

    DC voltage: Rated voltage marked • Only use the power cord provided with your product by Samsung. Do not use the power cord with literature concerning operation and with this symbol is DC voltage. other products.
  • Page 5: Installation

    Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
  • Page 6: Operation

    ‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •...
  • Page 7: Cleaning

    ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product • Disconnect the power cord from the power socket if you do not plan on using the product for an (Service fee will be charged.)
  • Page 8: Correct Posture To Use The Product

    Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •...
  • Page 9: Preparations

    Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. Put the stand base onto the stand neck as the direction Tightly fasten the connecting screw at the bottom of shown in the figure.
  • Page 10: Precautions For Moving The Product

    Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.
  • Page 11: Adjusting The Product Tilt

    Adjusting the Product Tilt Caution After adjusting the product tilt, if the screen is not level, take the following actions. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -2.0°...
  • Page 12: Anti-Theft Lock

    If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount with your anti-theft locking device for details.
  • Page 13: Control Panel

    Control Panel Parts Description 5-Way Button Multi directional button that helps navigate. This LED is power status indicator. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― You can select the power LED operation to be enabled or disabled on the Power LED notice to improve quality.
  • Page 14: Direct Key Guide

    Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Eye Saver Mode Volume Source Features Eye Saver Mode Off ― The Direct Key Guide screen shows if Eye Saver Mode is enabled.
  • Page 15: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
  • Page 16: Ports

    Ports Port Description SERVICE • Connect to a USB device. ― The functions available may vary depending on the product model. The colour and shape of parts may • Used to update the software. differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to Connects to a source device using an HDMI cable or HDMI-DVI cable.
  • Page 17: Connecting And Using A Pc

    Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below.
  • Page 18: Connecting The Power

    Tidying Up the Connected Cables Connecting the Power Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of the HOLDER-STAND CABLE can be damaged when pulled forcibly. Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 19V port on the back of the product.
  • Page 19: Setting Optimum Resolution

    Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting.
  • Page 20: Menu

    Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode...
  • Page 21 Description Picture Mode mode When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Picture Mode has three automatic picture settings (Dynamic, Standard and Movie) that are preset at the factory. You can activate either Dynamic, Standard or Movie.
  • Page 22 Description Color Adjust the tint of the screen. • Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the colour. • Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the colour. •...
  • Page 23 Description Game Mode Configure the product screen settings for game mode. Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected. ― This menu is not available when Eye Saver Mode is enabled.
  • Page 24: Eye Care

    Eye Care Description Adaptive Picture Optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. Min. Backlight Minimizes screen backlight when running Adaptive Picture. ― This option is available when Adaptive Picture is set to On.
  • Page 25 Description Sound Source Set which screen you want to hear the sound for. In PIP mode • In PBP mode • Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. mode • Auto Wide mode •...
  • Page 26: Onscreen Display

    OnScreen Display Description Transparency Set the transparency for the menu windows. Position • H-Position: Move the menu position to the left or right. • V-Position: Move the menu position up or down. Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use.
  • Page 27: System

    System Description FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD's graphic card with supporting FreeSync solution. For more information, see FreeSync page. Volume Change the Volume setting.
  • Page 28 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
  • Page 29 Description Auto Source Switch+ By activating, a new connected source is displayed automatically. ― This function may not be supported depending on the model or geographical area. Key Repeat Time Control the response rate of a button when the button is pressed. Acceleration, 1 sec 2 sec...
  • Page 30: Support

    Update software using an update file on a USB device. Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB device. Connect the USB device to the SERVICE port on the monitor.
  • Page 31: Installing The Software

    Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
  • Page 32: Troubleshooting Guide

    Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product.
  • Page 33 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not turn on. Screen colour is inconsistent. Check that the power cable is connected properly. Change the Color settings.
  • Page 34 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
  • Page 35: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •...
  • Page 36: Specifications

    Based on the AC voltage of the adapter. For the DC voltage of the • The specifications are subject to change without notice to improve quality. product, refer to the product label. • For detailed device specifications, visit the Samsung website. Signal connectors HDMI, DisplayPort • (Europe only)
  • Page 37: Standard Signal Mode Table

    Standard Signal Mode Table Model Name S34C50* Synchronization Horizontal Frequency 30 ~ 151 kHz Vertical Frequency 48 ~ 100 Hz Resolution Optimum Resolution 3440 x 1440 @ 50 Hz (HDMI 1.4) 3440 x 1440 @ 60 Hz (HDMI 2.0, DisplayPort) Maximum Resolution 3440 x 1440 @ 50 Hz (HDMI 1.4) 3440 x 1440 @ 100 Hz (HDMI 2.0, DisplayPort)
  • Page 38 Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN DP IN VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000...
  • Page 39: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...
  • Page 40: Freesync

    ― If you encounter any issues when using the function, contact the Samsung Service Center. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.

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