Page 1 FAX-1800C ® ®...
Page 2 If You Need to Call Customer Service Please complete the following information for future reference: Model Number: FAX-1800C Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this Owner’s Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.
Page 3 Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
Page 4 Calls must be made from within that country. For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother.
Page 5 OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Page 6 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) This warranty gives you certain rights deliver or send the Product properly and you may also have other rights that packaged, freight prepaid, may vary from state to state.
Page 7 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) or (iv) the warranty period on your This Limited Warranty (and Brother’s original Product has expired or has not obligation to you) may not be changed been sufficiently validated with a copy in any way unless you and Brother sign of the proof of purchase (bill of sale).
Page 8 Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of...
Page 9 Quick Reference Guide Sending Black & White Real Time Transmission Faxes You can send faxes in real time. Place the original face down in the Automatic Transmission ADF. Place the original face down in the Press Menu/Set, 2, 2, 5. ADF.
Page 10 1-514-685-5381 When you hear the dial tone, press (In Montreal) the One Touch key of the location you want to call Brother Global Web Site: —OR—Press Search/Speed http://www.brother.com Dial, press #, then press the two- Frequently Asked Questions digit Speed Dial number. (If you...
Page 11: Table Of Contents
Conventions Used in this Manual........1-1 Test Sheet Procedure and Product Registration (For USA Only) ..............1-2 FAX-1800C Control Panel Overview ........1-3 About Fax Machines ..............1-5 Custom Features ..............1-5 Do You Have Voice Mail on the Phone Line? ....1-5 Why Should There Be Trouble? ........
Page 12 Custom Features on Your Phone Line....... 2-18 Paper................3-1 About Paper................3-1 Handling and Using Special Paper ........3-1 Recommended Paper for the FAX-1800C ...... 3-1 Paper Capacity of Multi-purpose Sheet Feeder....3-2 Paper Specifications for Multi-purpose Sheet Feeder ..3-2 Print Area................3-3 On-Screen Programming..........
Page 13 Memory Storage ..............5-7 Setup Receive..............6-1 Basic Receiving Operations ............6-1 Choosing the Receive Mode..........6-1 To Select or Change Your Receive Mode ...... 6-2 Setting Ring Delay .............. 6-2 Setting the F/T Ring Time (For FAX/TEL Mode Only)..6-3 Easy Receive ...............
Page 14 Distinctive Ring................9-1 What Does Your Telephone Company’s “Distinctive Ring” Do?..........9-1 What Does Brother’s “Distinctive Ring” Do? ....9-1 Do You Have Voice Mail?..........9-2 Before You Choose the Ring Pattern to Register ... 9-2 VERY IMPORTANT ............. 9-3 Registering the Distinctive Ring Pattern......
Page 15 Remote Fax Options (Not Available for Color Faxes).........10-1 Fax Forwarding/Paging ............10-1 Programming a Fax Forwarding Number......10-1 Programming Your Pager Number........10-1 Setting Fax Storage ..............10-2 Backup Print ..............10-2 Changing Remote Retrieval Access Code ....... 10-3 Remote Retrieval..............10-3 Using Remote Retrieval Access Code.......
Page 16 Copy Contrast ..............12-8 Legal Limitations ..............12-9 Using FAX-1800C as a Printer........13-1 Download the Printer Driver from the Brother Web Site ..13-1 Important Information ..........14-1 Standard Telephone and FCC Notices ........14-1 Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)....
Page 17 Specifications ..............S-1 Fax ..................S-1 Printer .................. S-2 Controller................S-2 Print Media ................S-3 Consumable Items ............... S-3 Glossary ................G-1 Index................I-1 Remote Retrieval Access Card ........R-1...
Page 18: Introduction
Introduction Using This Manual Thank you for purchasing a Brother Color Ink Jet fax machine. This model was designed to be simple to use, with LCD screen prompts to guide you through programming the settings. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual.
Page 19: Test Sheet Procedure And Product Registration (For Usa Only)
(For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your fax machine and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed.
Page 20: Fax-1800C Control Panel Overview
FAX-1800C Control Panel Overview Liquid Crystal Display (LCD) Hook/Hold The LCD displays messages to help you Lets you dial telephone and fax numbers set up and operate your fax machine. without lifting the handset. —OR— Shift Lets you place telephone calls on hold.
Page 21 Search/Speed Dial Stop/Exit Lets you look up numbers stored in the Stops a fax, cancels an operation, or dialing memory. exits from the Menu. Also, lets you clear Also lets you dial stored phone numbers data remaining in the printer memory. by pressing # and a two-digit number.
Page 22: About Fax Machines
Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first.
Page 23: Ecm (Error Correction Mode)
The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVING. If your fax machine is set to the FAX mode, it will answer every call automatically with fax receiving tones.
Page 24: Assembly And Connections
FCC Emission Requirements when you connect the machine to your computer using a USB cable. If an item is missing, call Brother Customer Service at 1-800-284-4329 (in Note USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). See on page ii for the correct item numbers.
Page 25: Choosing A Location
Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°–35°C).
Page 26: Assembly
Assembly Removing the Protective Yellow Bar Open the control panel Top Cover cover by pulling it toward you (1), and then lift the top cover Control Panel toward the back (2). Cover Pull the protective yellow bar out of the machine.
Page 27: Setting Up The Fax Machine
Setting Up the Fax Machine Connect the handset. Connect the curled handset cord to the fax machine and the other end to the handset. Connect the power cord. There is no ON/OFF switch. When you plug in the power cord, the power goes CHECK CARTRIDGE on and the LCD shows: WARNING...
Page 28 Connect the telephone line cord. Connect one end of the telephone line cord to the jack on the fax machine and the other end to a modular wall jack. Caution Operating the fax machine before you install the ink cartridges will permanently damage the print head.
Page 29 Attach the plastic document support. Plastic Document Support Attach the plastic paper tray, and then pull out the extension. Caution Please attach the paper tray to prevent paper jams and maintain print quality. Plastic Paper Tray Extension 2 - 6 A S S E M B L Y A N D C O N N E C T I O N S...
Page 30 Attach the document wire extension. Document Wire Extension 2 - 7 A S S E M B L Y A N D C O N N E C T I O N S...
Page 31: Loading Paper In The Multi-Purpose Sheet Feeder (Paper Cassette)
Loading Paper in the Multi-Purpose Sheet Feeder (Paper Cassette) You can load up to 100 sheets of 20 lb (75 g/m ) paper if you use the plain paper. (See , page 3-2.) Paper Capacity of Multi-purpose Sheet Feeder Fan the paper well. Gently insert the paper.
Page 32: Installing The Ink Cartridges
Installing the Ink Cartridges Check that you turned on the power (by plugging in the power cord). The LCD CHECK CARTRIDGE shows: Open the control panel cover by pulling it toward you (1), and then lift the top cover toward the back (2). After a few seconds, the print head will move left to its replacement position.
Page 33 Push the four colored ink cartridge covers one at a time so they pop up. Then remove the white shipping cover by pulling it toward you and lifting it up and out. PUSH PUSH PUSH PUSH Colored Ink Cartridge Covers White Shipping Cover WARNING If ink gets in your eyes irrigate them with water immediately;...
Page 34: Important
Important To prevent spilling ink and staining your hands and clothing, peel the sealing tape gently and slowly. Do not touch the ink opening on the cartridge or the removed tape. Peel in the direction away from you! Opening Each color has its own correct position.
Page 35 Warranty coverage does not apply to problems caused by the use of 3rd party ink or 3rd party ink cartridges. Use only genuine Brother ink cartridges. INK EMPTY...
Page 36: Connecting The Fax Machine
Connecting the Fax Machine Connecting an External Telephone Although your fax machine has a handset, you can connect a separate telephone (or telephone answering device) directly to your fax machine. Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the back side of the fax machine.
Page 37: Connections
If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your fax machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line.
Page 38: Recording Outgoing Message (Ogm)
Recording Outgoing Message (OGM) Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
Page 39: Converting Telephone Wall Outlets
Converting Telephone Wall Outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.
Page 40: Multi-Line Connections (Pbx)
Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the fax machine. Triplex Adapter Two Line Phone External Two Line TAD Fax Machine You can keep two-line telephones on other wall outlets as always.
Page 41: Custom Features On Your Phone Line
Custom Features on Your Phone Line If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line, it may create a problem with the operation of your fax machine. (See Custom , page 15-8.) Features on a Single Line...
Page 42: Paper
Transparencies: 3M Transparency Film (CG3410) The output quality depends on the paper type and paper brand. Note Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with the FAX-1800C. 3 - 1 P A P E R...
Page 43: Paper Capacity Of Multi-Purpose Sheet Feeder
Paper Capacity of Multi-purpose Sheet Feeder Paper Type Paper Size Capacity Plain Paper Letter, Executive 100 Sheets of 20 lb (Cut Sheet) (75 g/m Legal 100 Sheets of 20 lb (75 g/m Inkjet Paper Letter 20 Sheets Glossy Paper* Letter Transparencies Letter Envelopes* DL, COM-10, C5,...
Page 44: Print Area
Print Area The print area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper Envelopes 0.13" (3.3 mm) 0.13" (3.3 mm) 0.25" (6.4 mm) 0.25"...
Page 45: On-Screen Programming
On-Screen Programming User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine.
Page 46: Navigation Keys
Navigation Keys * Access the Menu * Go to next menu level * Accept an option * Scroll through the current menu level * Back to previous menu level * Forward to next menu level * Exit the Menu You can access the menu mode by pressing Menu/Set.
Page 47 Menu/Set. To access the menu, press to accept Stop to Exit Menu Main Menu Submenu Options Descriptions Page Selections 1. GENERAL 1. PAPER PLAIN Identifies the type of paper in SETUP TYPE INKJET the multi- — GLOSSY purpose sheet (4-COLOR/3-COLOR) feeder.
Page 48 Menu/Set. To access the menu, press to accept Stop to Exit Menu Main Menu Submenu Options Descriptions Page Selections 6. AUTO Changes for Daylight Savings DAYLIGHT — Time automatically. 7. TONE/ TONE Selects dialing mode PULSE — PULSE 8. LOCAL ENGLISH Allows you to change the LCD...
Page 49 Menu/Set. To access the menu, press to accept Stop to Exit Menu Main Menu Submenu Options Descriptions Page Selections 2. FAX 2. SETUP 1. CONTRAST AUTO Changes the lightness or SEND darkness of a fax S.LIGHT you are sending. S.DARK 2.
Page 50 Menu/Set. To access the menu, press to accept Stop to Exit Menu Main Menu Submenu Options Descriptions Page Selections 2. FAX 3. SET 1. ONE-TOUCH Store One-Touch Dial so you can (Continued) AUTO DIAL DIAL — dial by pressing only one key. 2.
Page 51 Menu/Set. To access the menu, press to accept Stop to Exit Menu Main Menu Submenu Options Descriptions Page Selections 2. FAX 6. REMAINING Check which jobs are in (Continued) JOBS memory or — — 6-7, 7-6 cancel a Delayed Fax or Polling job.
Page 52: Key Operations Table
Key Operations Table You can use the temporary keys on the control panel to conveniently choose temporary copy and fax settings. The Key Operations Table below shows the options they provide. Press the temporary key repeatedly until you see the option you want; some keys require pressing Menu/Set to select it.
Page 53 Keys Options Descriptions Page Receive FAX ONLY Select the machine’s Receive Mode. Mode FAX/TEL TAD:ANSWER MACH. MANUAL STANDARD Black & white / color Black & white / color Resolution FINE Black & white only S.FINE Black & white only PHOTO Color Fax Send the fax in color (if receiving —...
Page 54: Initial Setup
Initial Setup Getting Started Setting Paper Type You can choose the Paper Type you use. Press Menu/Set, 1, 1. 1.PAPER TYPE Press to select PLAIN, JET, GLOSSY TRNSPRNCY (TRANSPARENCY), and then press Menu/Set. If you selected GLOSSY, press to select GLOSSY:4-COLOR GLOSSY:3-COLOR, and then press Menu/Set.
Page 55: Setting Date And Time
Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, you may have to reset the date and time. All other settings remain unaffected. Press Menu/Set, 1, 3.
Page 56: Entering Text
Entering Text When you are setting certain functions, such as the Station ID, you may need to type text into the fax machine. Most number keys have three or four letters printed above them. The keys for 0, #, and do not have printed letters because they are used for special characters.
Page 57: Setting The Ring Volume
N OT ICE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the...
Page 58: Setting The Speaker Volume
Setting the Speaker Volume Press Menu/Set, 1, 5, 3. 3.SPEAKER or OFF, and then press Menu/Set. Press to select LOW, MED, HIGH Press Stop/Exit. —OR— If you are using Hook/Hold, you can adjust the speaker volume while dialing. You can turn the speaker off or you can select a speaker volume level. The default setting is the lowest volume.
Page 59: Choosing The Handset Volume (For Volume Amplify)
Choosing the Handset Volume (For Volume Amplify) Before you begin to use the machine, you must decide if you need to set the handset volume to VOL AMPLIFY: ON for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards. VOLUME AMPLIFY: OFF This default setting is appropriate if none of the users are hearing-impaired.
Page 60: Turning On Automatic Daylight Savings Time
If none of the users are hearing-impaired, VOL AMPLIFY:ON? press to select AMPLIFY:OFF?, and then press Menu/Set and go to Step 4—OR— If some or all of the users are hearing-impaired, select AMPLIFY:ON?, and then press Menu/Set. If all the users are hearing-impaired, PERMANENT? press to select PERMANENT?,...
Page 61: Setup Receive
Setup Receive Basic Receiving Operations Choosing the Receive Mode There are three different receive modes for your fax machine. You may choose the mode that best suits your needs by pressing Receive Mode repeatedly until the LCD shows the setting you want to use. How it works When to use it FAX ONLY...
Page 62: To Select Or Change Your Receive Mode
To Select or Change Your Receive Mode Press Receive Mode. The LCD shows your current selection. FAX ONLY FAX/TEL TAD:ANSWER MACH. MANUAL Continue to press Receive Mode until your new selection appears. After two seconds the LCD returns to the date and time display, along with your new Receive Mode setting.
Page 63: Setting The F/T Ring Time (For Fax/Tel Mode Only)
Setting the F/T Ring Time (For FAX/TEL Mode Only) If you set the receive mode to FAX/TEL, you’ll need to determine how long the fax machine will send you its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds;...
Page 64: Printing A Reduced Incoming Fax (Auto Reduction)
& white faxes will be received into memory. The FAX-1800C’s “handshake” will request that color faxes be sent as black & white. If the sending machine has the feature to send color faxes in black &...
Page 65: Advanced Receiving Operations
Advanced Receiving Operations Operation from Extension Telephones If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the fax machine starts to receive a fax.
Page 66: Printing A Fax In Memory
Press Menu/Set, 2, 1, 4. Press to select (or OFF), 4.REMOTE CODE REMOTE ACT.:ON? and then press Menu/Set. If you want to, enter a new Fax Receive FAX RECEIVE: Code, and then press Menu/Set. If you want to, enter a new Telephone TEL ANSWER:#51 Answer Code, and then press Menu/Set.
Page 67: Setting Up Sequential Polling Receive
Setting Up Sequential Polling Receive Your fax machine can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. Press Menu/Set, 2, 1, 6. 6.POLLING RX Press to select POLLING RX: and then press Menu/Set. Specify the destination fax machines you wish to poll using One Touch, Speed Dial, a Group or the dial pad.
Page 68: Setup Send
Setup Send Before You Begin Before you begin sending faxes, please be sure to read all the instructions and cautions listed below for placing originals in the automatic document feeder. Using the ADF (Automatic Document Feeder) Documents must be between 3.5 and 8.5 inches wide and 5 and 14 inches long. Make sure you place originals face down, top edge first.
Page 69: Sending Faxes With Multiple Settings
Sending Faxes with Multiple Settings When you send a fax you can choose any ACCEPTED combination of these settings: set the contrast or resolution; send using OTHER SETTINGS? overseas mode, delayed fax, polling 1.YES 2.NO transmission or real time transmission. After each menu selection is accepted, the LCD will ask if you want to enter other settings: Press 1 if you want to select additional settings.
Page 70: Fax Resolution
Fax Resolution When you have a document in the ADF, you can use the FAX Resolution key to temporarily change the setting. Press FAX Resolution repeatedly until the LCD shows the setting you want. —OR— You can change the default setting. Press Menu/Set, 2, 2, 2.
Page 71: Color Fax Transmission
Color Fax Transmission Your fax machine allows you to transmit a color fax. Place the original face down in the ADF. Enter the fax number using the dial pad, Speed Dial or Search. Press Color Fax Start. When you are sending a color fax, the fax machine starts sending the fax without scanning the original into memory.
Page 72: Real Time Transmission
Real Time Transmission When you are sending a fax, the fax machine will scan originals into memory before sending. Then, as soon as the phone line is free, the fax machine will start dialing and sending the fax. If memory becomes full, the fax machine will send the document in real time (even if REAL TIME TX is set to OFF).
Page 73: Canceling A Job In Memory
Canceling a Job in Memory You can cancel tasks you’ve scheduled, such as Polling Transmit, or faxes waiting in Memory to be sent. (See , page 7-5.) Checking Job Status Press Menu/Set, 2, 6. 6.REMAINING JOBS Any waiting jobs appear on the LCD. If no jobs are waiting, the LCD shows NO JOB WAITING.
Page 74: Advanced Sending Operations
Advanced Sending Operations Composing Electronic Cover Page The cover page is generated at the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank. The cover page indicates your Station ID and the number of pages you’re sending.
Page 75: Cover Page For The Next Fax Only
Cover Page for the Next Fax Only Make sure the Station ID is set up (see page 5-2). This feature does not work without the Station ID. You can set the fax to send a cover page with a particular document. This cover page will include the number of pages in your document.
Page 76: Using A Printed Cover Page
Using a Printed Cover Page If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax. Press Menu/Set, 2, 2, 7. 7.COVERPG SETUP Press to select PRINT SAMPLE?, and then press Menu/Set.
Page 77: Delayed Fax (Not Available For Color Faxes)
Delayed Batch Transmission (Not Available for Color Faxes) Before sending the delayed faxes, your Brother machine will economize by sorting all the documents in memory by destination and scheduled time. All delayed faxes scheduled at the same time to the same fax number will be sent as one transmission.
Page 78: Setting Up Polled Transmit (Not Available For Color Faxes)
Setting Up Polled Transmit (Not Available for Color Faxes) Polled Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it. Place the original to be retrieved face down in the ADF. Press Menu/Set, 2, 2, 6.
Page 79: Auto Dial Numbers And Dialing Options
One Touch keys are the 6 keys (numbers 7 to 12) located to the left of the dial pad. (For USA only) For your convenience, One Touch key 1 is pre-programmed for the Brother fax-back system. One Touch key 2 has been programmed with a telephone number associated with a feature that is no longer available. You can overwrite these numbers by storing your own auto dial numbers in their place.
Page 80: Storing Speed Dial Numbers
You can store Groups (for Broadcasting) on the One Touch keys. Note Storing Speed Dial Numbers You can store Speed Dial numbers, so when you dial you will have to press only five keys (Search/Speed Dial, #, the two-digit location, and Black Fax Start). The fax machine has 100 Speed Dial locations.
Page 81: Setting Up Groups For Broadcasting
Setting Up Groups for Broadcasting Groups, which can be stored on a One Touch key or a Speed Dial location, allow you to send the same fax message to many fax numbers by pressing only a One Touch key and Black Fax Start or Search/Speed Dial, #, the two-digit location and Black Fax Start.
Page 82: Dialing Options
Dialing Options You can use your fax machine to make telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. When you dial an auto dial number, the LCD shows the name you’ve stored, or, if you haven’t stored a name, the fax number you’ve stored.
Page 83: One Touch Dialing
One Touch Dialing Pick up the handset—OR—Press Hook/Hold. When you hear a dial tone, press the One Touch key of the location you want to call. (See , page 8-1.) Storing One Touch Dial Numbers To dial One Touch numbers 6 to 12, hold down Shift as you press the One Note Touch key.
Page 84: Access Codes And Credit Card Numbers
Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial numbers.
Page 85: Pause
If the memory is full, press Stop/Exit to abort the job or if more than one page has been scanned, press Black Fax Start to send the portion that is in the memory. Place the original face down in the ADF. Enter a number using One Touch, Speed Dial, a Group number, Search or the dial pad.
Page 86: Tone/Pulse
Tone/Pulse If you have pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals. Lift the handset. Press #.
Page 87: Telephone Services
Note What Does Brother’s “Distinctive Ring” Do? The Brother machine has a Distinctive Ring feature that allows you to use your fax machine to take full advantage of the telephone company’s Distinctive Ring service. You can dedicate the new phone number on your line to receiving only faxes.
Page 88: Do You Have Voice Mail
You can register only one Distinctive Ring pattern with the fax machine. Some ring patterns cannot be registered. Please refer to some popular ring pattern examples that will be provided from the phone company in the USA and Canada that are shown in the Brother compatibility table below. Ring Pattern...
Page 89: Very Important
VERY IMPORTANT If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the Distinctive Ring Feature.
Page 90: Viewing Caller Id List
Caller ID service varies with different carriers. Call your local telephone company to determine the kind of service available in your area. Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your fax machine.
Page 91: Remote Fax Options (Not Available For Color Faxes)
Remote Fax Options (Not Available for Color Faxes) Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF. Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your fax machine stores the received fax in memory.
Page 92: Setting Fax Storage
If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your fax machine telephone number followed by # #, and then press Menu/Set. For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # # —OR—...
Page 93: Changing Remote Retrieval Access Code
Changing Remote Retrieval Access Code Enter your Remote Access Code when the fax machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. (See , page 6-5.) Operation from Extension Telephones Press Menu/Set, 2, 5, 3.
Page 94: Remote Commands
Remote Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command. Remote Commands Operation Details Change Fax Forwarding...
Page 95: Retrieving Fax Messages
Retrieving Fax Messages Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 As soon as you hear two short beeps, use the dial pad to press 9 6 2. Using the dial pad, enter the number of the remote fax machine where you want your fax messages forwarded (up to 20 digits) followed by # #.
Page 96: Printing Reports
Printing Reports FAX Settings and Activity Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report. For initial setup: Press Menu/Set, 2, 4, 1. 1.TRANSMISSION —OR— Press Menu/Set, 2, 4, 2. 2.ACT.INTERVAL Customizing the Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax.
Page 97: Using The Reports Key
Press to choose an interval, INTERVAL:OFF and then press Menu/Set. (If you choose 7 days, the LCD prompts you to choose the day at which to begin the 7-day countdown.) Enter the time to begin printing in 24-hour format, and then press Menu/Set. (For example: enter 19:45 for 7:45 PM.) Press Stop/Exit.
Page 98: Making Copies
Making Copies Basic Copy Operations Your fax machine allows you to make high- quality photocopies and transparencies. Copies can be in black and white or full color. Always make sure you have paper in the cassette before making copies. Do not pull on the paper while copying is in progress.
Page 99: Out Of Memory Message
Out of Memory Message If the memory becomes full while you are making copies, the LCD shows a OUT OF MEMORY message: If the OUT OF MEMORY message appears while you are scanning the first page of your original, press Stop/Exit to cancel. Clear some jobs from memory so you can continue.
Page 100: Using The Options Key
Using the Options Key Use the Options key to set number of copies, paper type, paper size, brightness, enlargement/reduction ratio and special copy options for the next copy only. Press Factory Menu Selections Options Options Setting OPT:#OF NO. OF COPIES:XX COPIES01 OPT:PAPER TYPE PLAIN/INK JET/GLOSSY...
Page 101: Paper Size
Paper Size You can change the paper size setting for the next copy only. Place the original face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99). Press Options and select SIZE, and then press Menu/Set.
Page 102: Reducing And Enlarging Copies
Press Black Copy or Color Copy—OR—Press for additional settings. Reducing and Enlarging Copies Place the original face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99). Press Options and press , and then press Menu/Set .
Page 103: Special Copy Option
Special Copy Option You can save paper by copying two pages onto one page. Place the original face down in the ADF. Press Options and to select OPT: SPECIAL, and then press Menu/Set. 1), and then press Menu/Set. Press to select 2 IN 1 OFF (1 IN Press Black Copy or Color Copy—OR—Press...
Page 104: Changing Default Copy Settings
Changing Default Copy Settings Press Menu/Set and 3 to change default Copy mode settings. They will remain until you change them again by pressing Menu/Set. By pressing a number, you can adjust the Quality, Color and Contrast copy settings shown in the following chart. Press to scroll through the options for each setting, and then press Menu/Set to save your selection.
Page 105: Copy Quality
Copy Quality Press Menu/Set, 3, 1. 1.QUALITY QUALITY:NORMAL Press to select the copy quality, QUALITY:BEST and then press Menu/Set. QUALITY:FAST Press Stop/Exit. Color Adjustment Press Menu/Set, 3, 2. 2.COLOR ADJUST Press to select RED, GREEN BLUE, and then press Menu/Set. Light Dark Press...
Page 106: Legal Limitations
Legal Limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
Page 107: Using Fax-1800C As A Printer
Using FAX-1800C as a Printer Download the Printer Driver from the Brother Web Site You can download the Brother Printer Driver from the Brother Solutions Center to use the FAX-1800C as a printer. Printer Specifications Print Method Piezo technology up to 2400 × 1200 dpi (Color) Resolution up to 1200 ×...
Page 108: Important Information
REN, you should contact your local telephone company to determine the maximum REN for your calling area. If your FAX-1800C damages the telephone line, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance.
Page 109: Federal Communications Commission (Fcc) Declaration Of Conformity (For Usa Only)
If you are not able to solve a problem with your fax machine, contact Brother Customer Service. (See , page i.)
Page 110: Important
Consult the dealer or an experienced radio/TV technician for help. Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003.
Page 111: Important Safety Instructions
Customer Service for your nearest Brother Numbers Brother Authorized Service Center. (See , page i. ) This product does not have an ON/OFF switch. Therefore, it is very important that you have easy access to the main plug and the main socket to which the plug is connected, in case the main power to the fax machine must be disconnected quickly.
Page 112: Trademarks
Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. © Copyright 2000 Brother Industries, Ltd. All rights reserved. IBM, IBM PC and Proprinter are registered trademarks of International Business Machines Corporation.
Page 113: Troubleshooting And Routine Maintenance
The table below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother fax-back system. In USA: 1-800-521-2846...
Page 114 The print head detects low temperature. Use the fax machine in a warm room or TEMPERATURE raise the temperature. MACHINE ERROR Fax machine has a mechanical problem. Call Brother Customer Service. In USA: 1-800-284-4329 In Canada: 1-800-853-6660 In Montreal: 1-514-685-6464...
Page 115: Original Jam
Original Jam If the original is jammed, follow the steps below. Original is jammed inside front of control panel. Remove any paper from the ADF that is not jammed. Pull the jammed original out toward the front of the fax machine.
Page 116: Printer Jam Or Paper Jam
Printer Jam or Paper Jam Remove the jammed paper depending on where it is jammed in the fax machine. Paper is jammed in the multi-purpose sheet feeder. Remove any paper from the multi- purpose sheet feeder that is not jammed. Pull up the jammed paper to remove it.
Page 117 Paper is jammed inside the fax machine. Open the control panel cover by lifting it toward you, and then lift the top cover toward the back. Remove the jammed paper. If the jammed paper is under the Print Head, unplug the fax machine, and then you Note can move the Print Head to remove the paper.
Page 118 Paper is jammed inside the back of the fax machine. If the paper rips, the pieces of paper may get stuck inside the back of the machine. Remove any paper from the multi-purpose sheet feeder that is not Paper Width Guide jammed.
Page 119: If You Are Having Difficulty With Your Fax Machine
Clean the print head (See Cleaning the Print Head, page 15-9.). If you Graphics. clean the print heads five times and the print has not improved, call Brother Customer Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal).
Page 120 For example: If you are sending or receiving a fax message while a custom feature signal comes through on the line, the signal can temporarily interrupt or disrupt the fax data. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Page 121: How To Improve Print Quality
If you clean the print head at least five times and the print has not improved, call Note Brother Customer Service for assistance at 1-800-284-4329 (in USA ), 1-800-853-6660 ( in Canada ), or 1-514-685-6464 ( in Montreal ). Print Quality Check If the print quality is not satisfactory, you can print a Print Quality Check Sheet to help you identify settings you may need to change.
Page 122: Step B: Alignment Check
Check the quality of the four color blocks in the sheet. (BLACK/CYAN/ YELLOW/MAGENTA). If the quality is OK for all colors, press 1 (YES) to go to STEP B –– OR –– If white horizontal lines appear in some color blocks below, press 2 (NO). Poor The LCD will ask you if the print quality BLACK OK?
Page 123 For 600 DPI, press the number of the test 600DPI ADJUST print that most closely matches the SELECT BEST # number 0 sample (1-8). For 1200 DPI, press the number of the 1200DPI ADJUST test print that most closly matches the SELECT BEST # number 0 sample (1-8).
Page 124: Packing And Shipping The Fax Machine
Unplug the USB cable from the fax machine, if it is connected. Remove the paper wire extension, paper tray, document support, document wire extension, handset and handset curled cord. If you are packing the machine for the Brother Exchange Service, keep these Note items and return only the machine.
Page 125 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. If you are returning your machine to Brother as part of the Exchange Service, Note pack only the fax machine. Keep all separate parts and printed materials to use with your “Exchange”...
Page 126 Close the carton. 15 - 14 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...
Page 127: Routine Maintenance
Routine Maintenance Cleaning the Scanner Unplug the fax machine, and then open the control panel cover. Clean the flat white pressure bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Cleaning the Fax Machine Printer Platen WARNING Be sure to unplug the fax machine from the AC power outlet before cleaning the printer platen.
Page 128: Replacing The Ink Cartridges
Replacing the Ink Cartridges Your fax machine is equipped with an ink dot counter that automatically monitors the ink level in each color cartridge. When the counter detects an ink cartridge is running out of ink, the fax machine will notify you with a message on the LCD.
Page 129 Hold the new ink cartridge as shown in the illustration, and then peel the sealing tape from the side of the ink cartridge. Peel in the direction Carefully peel the tape away from you! in the direction away from you. Opening To prevent spilling ink and staining your hands and clothing, remove the Note...
Page 130 Note cartridges, check that the ink cartridges are installed correctly. If you still cannot solve a problem with your fax machine, call Brother Customer Service (See , page i). Brother Numbers...
Page 131: Specifications
(15.4 line/mm) Memory Capacity 8 MB (up to 480 pages)* * “Pages” refers to the “Brother Standard Chart No.1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. S - 1...
Page 132: Printer
One Touch Dial 12 stations Speed Dial 100 stations Automatic Redial 3 times at 5 minute intervals Auto Answer 0, 1, 2, 3 or 4 rings Communication Source Public switched telephone network Operating Environment 50–95° F (10–35° C) Best Print Quality 68–91°...
Page 133: Print Media
Print Media Paper Input Automatic loading from the Multi-Purpose Sheet Feeder Paper type: Plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes Paper size: A4, Letter, Legal Width 3.5–8.5" (89–216 mm) Length 5–14" (127–356 mm) Weight 17–32 lb (64–120 g/m Thickness 0.003-0.006"...
Page 134: Glossary
Glossary ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. Auto Dial List A listing of names and numbers stored in Speed Dial memory, in numerical order. automatic fax transmission Sending a fax without picking up the handset of an external phone.
Page 135 Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line. The Brother fax machine uses the new number to simulate a dedicated fax line. Dual Access (Not Available for Color Faxes) Your fax machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax.
Page 136 Overseas mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. Paging Feature enables your fax machine to call your pager when a fax is received into its memory. Pause Allows you to place one or more 3.5 second delays in the dialing sequence of stored One Touch and Speed Dial numbers.
Page 137: Index
12-5 setting up Groups for 8-3 multiple 12-1 Brother quality 12-8 accessories and supplies ii reducing 12-5 Brother numbers i single 12-1 Customer Service i temporary settings 12-2 fax-back system i cordless 2-13 Frequently Asked Questions (FAQs) i cover page 5-2, 7-7, 7-8, 7-9...
Page 138 receiving 6-1 difficulties 15-7 date and time 5-2 erasing from the memory 10-4 Delayed Batch Transmission 7-10 forwarding 10-1, 10-4 Delayed Fax 7-10 Polling 6-6 dialing reducing to fit on paper 6-4 automatic fax redial 7-4 retrieving from a remote site 10-5 Groups 8-6 Ring Delay, setting 6-2 One Touch numbers 8-5...
Page 139 ink cartridges 2-1, 2-10, 2-11, 2-12 packing list 2-1 installing 2-9 Paging 10-1, 10-2 replacing 15-16 programming your pager number 10-1 Ink Dot Counter 15-16 paper ink management 1-3, 15-9 capacity 3-2 jam 15-4 size 5-1 specification 3-2 jack 2-15, 2-16 PBX 2-17 convert to RJ11 wall jack 2-16 phone line difficulties 15-7...
Page 140 safety instructions 14-4 voice calls Search for stored numbers 8-4 FAX/TEL (double-ring) 6-3 Secure Feed 15-4 volume, setting Setup beeper 5-4 date and time 5-2 handset 5-6 Station ID (fax header) 5-2 amplify (for hearing-impaired) 5-6 shipping the machine 15-12 ring 5-4 special characters 5-3 speaker 5-5...
Page 141: Remote Retrieval Access Card
Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
Page 142 Fold Fold R - 2 R E M O T E R E T R I E V A L A C C E S S C A R D...
Page 143 EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Page 144 ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These fax machines are made for use in the USA and CANADA only. We cannot...

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