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OWNER'S MANUAL
WASHER AND DRYER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
F0L9DGP** / F251*RTG* / F2515HTPM
MFL71438459
Rev.07_032123
Copyright © 2020-2023 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG F251 RTG Series

  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH F0L9DGP** / F251*RTG* / F2515HTPM www.lg.com MFL71438459 Rev.07_032123 Copyright © 2020-2023 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    Preparing the Wash Load ................23 Adding Detergents and Softeners ..............23 Programme Table ....................26 Drying Programme ..................29 Extra Options and Functions ................31 SMART FUNCTIONS LG ThinQ Application ..................34 Smart Diagnosis ....................36 MAINTENANCE Cleaning After Every Wash................38 Cleaning the Appliance Periodically ..............38 TROUBLESHOOTING...
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 4 SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Page 5 SAFETY INSTRUCTIONS • Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the appliance. • Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.
  • Page 6 SAFETY INSTRUCTIONS Operation • Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. • Do not apply any sharp objects to the control panel in order to operate the appliance.
  • Page 7 SAFETY INSTRUCTIONS • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
  • Page 8 • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
  • Page 9: Installation Parts And Specifications

    INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Power Plug Control Panel Transit Bolts Detergent Dispenser Drawer Drain Hose Drum Door Cover Cap Drain Pump Filter Drain Plug Levelling Feet...
  • Page 10 INSTALLATION Specifications F2515RTGV / F2515HTPM Model F0L9DGP** / F251*RTG* (For Philippines) Power Supply 220‒240 V~, 50 Hz 230 V~, 60 Hz Product Weight 81 kg Dimension(mm) D’ 1270...
  • Page 11 INSTALLATION Accessories Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1 *1 The included accessories vary depending on the model you purchased.
  • Page 12: Installation Place Requirements

    INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location • This appliance must only be used for domestic household purposes and should not be used in •...
  • Page 13: Unpacking The Appliance

    INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Ventilation Lifting the Appliance Off the Foam Base • Make sure that air circulation around the...
  • Page 14: Levelling The Appliance

    INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all Checking the Level transit bolts by turning them counterclockwise. When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
  • Page 15 • Do not install the washing machine on a plinth, Failure to do so may cause vibration or noise. stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model Check if the appliance is perfectly level using a purchased.
  • Page 16: Connecting The Water Supply Hose

    • Do not attach the adhesive side of anti- slip sheets to the feet of the appliance. NOTE • Additional anti-slip sheets are available at LG Electronics service centre. Connecting the Hose to the Water Tap Connecting Screw-Type Hose to Tap with Thread...
  • Page 17 INSTALLATION Connecting Screw-Type Hose to Tap Without Connecting One Touch Type Hose to Tap Thread Without Thread Loosen the 4 fixing screws Unscrew the adapter ring plate and loose the 4 fixing screws. Remove the guide plate if the tap is too large to fit the adapter.
  • Page 18: Installing The Drain Hose

    INSTALLATION connector latch plate. Make sure the adapter • Make sure that the hose should not be kinked or locks into place. trapped. Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor.
  • Page 19 INSTALLATION • When installing the drain hose to a sink, secure it tightly with string.
  • Page 20: Operation Operation Overview

    OPERATION OPERATION Operation Overview Add cleaning products or detergent and softener. Using the Appliance • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach Before the first wash, select the Cotton wash or fabric softener to the appropriate areas of programme and add a half amount of the the dispenser.
  • Page 21: Control Panel

    • This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
  • Page 22 OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature, spin speed and soil level settings for the selected programme. • The current settings are shown in the display. • Press the button for that option to select other settings. Display •...
  • Page 23: Preparing The Wash Load

    OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels. maximum allowance of mechanical stress.
  • Page 24 OPERATION detergents that are suitable for Drum (front • Minimum load: 1/3 of full load. load) type washers. • If too many suds occur, reduce the detergent amount. Using the Dispenser • If too much detergent is used, too many suds can occur and this will result in poor washing To add detergent dosage to the dispenser: results or cause heavy load to the motor.
  • Page 25 OPERATION rinse cycle. Either powdered or liquid fabric NOTE softener may be used. • Pour fabric softener to the maximum fill line. • Do not put tablets into the dispenser. Pouring excessive fabric softener over the maximum fill line can cause it to dispense too early, which may stain the clothes.
  • Page 26: Programme Table

    OPERATION Programme Table Washing Programme Cotton 40 ℃ (Cold to 60 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. Stain Care 60 ℃ (40 °C to 60 ℃) Max. Load: 5 kg Description Washes heavily soiled clothes by combining special drum motions. Baby Care Max.
  • Page 27 OPERATION Speed Wash 40 ℃ (Cold to 40 ℃) Max. Load: 5 kg Description Washes small loads of lightly soiled clothes in a short time. Rinse+Spin Max. Load: Rating Description Rinses and spins clothes. Use fabric softener if needed. Download Cycle Description This programme allows you to download a new and special washing programme to your appliance with a smartphone.
  • Page 28 OPERATION Programme Steam TurboWash Time Dry Extra Dry Normal Dry Baby Care Hygiene Allergy Care Delicates Sportswear Duvet Speed Wash Rinse+Spin Selectable Maximum Spin Speed Programme Maximum Spin Speed Cotton Extra High Stain Care Extra High Baby Care Extra High Hygiene Extra High Allergy Care...
  • Page 29: Drying Programme

    OPERATION Drying Programme Blankets and Duvets Check fabric care labels on blankets and duvets General Tips for Drying before using the drying programme. Some blankets and duvets may shrink by the heated air. Use the automatic programmes to dry most loads. Electronic sensors measure the temperature of the Rubber and Plastics exhaust to increase or decrease drying...
  • Page 30 OPERATION Extra Dry Press the Start/Pause button. Select this function to get the more drying results than the Normal Dry option with comparable settings. Using a Wash and Dry Function Prepare the clothes and load the drum. • For consistently dry loads, all articles in the load should be similar in material and thickness.
  • Page 31: Extra Options And Functions

    OPERATION Extra Options and Follow the next steps to customize a washing programme: Functions You can use the extra options and functions to Prepare the clothes and load the drum. customize the programmes. Customizing a Washing Press the Power button. Programme Each programme has default settings that are Add detergent.
  • Page 32 OPERATION Using Special Options Press the Add Item button as necessary. You can customize the programmes by using the following special options: Open the door after it unlocks itself and add or Steam remove necessary clothing items. Adding this option helps provide better cleaning results.
  • Page 33 OPERATION Settings Child Lock Use this option to disable the controls. This function can prevent children from changing cycles or operating the appliance. NOTE • Once this function is set, all buttons are locked except the Power button. • When the controls are locked, and the remaining time are alternatively shown on the display during the wash while this function is...
  • Page 34: Smart Functions

    SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone. NOTE LG ThinQ Application Features •...
  • Page 35 SMART FUNCTIONS • Smartphone user interface (UI) may vary Run the LG ThinQ application and sign in with depending on the mobile operating system (OS) your existing account or create an LG account and the manufacturer. to sign in. • If the security protocol of the router is set to WEP, you may fail to set up the network.
  • Page 36: Smart Diagnosis

    SMART FUNCTIONS LG Electronics will also provide open source code to NOTE you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of • Once this function is enabled, you can only start...
  • Page 37 SMART FUNCTIONS Press the Power button to turn on the appliance. • Do not press any other buttons. Place the mouthpiece of your smartphone close to the Power button. Press and hold the Temp. button for 3 seconds or longer while holding the smartphone mouthpiece to the Power button until the data transfer is complete.
  • Page 38: Maintenance

    MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
  • Page 39 MAINTENANCE Cleaning the Water Inlet Filter Run this function once a month (or more often if needed) to reduce build-up of detergent and softener and other residue. The water inlet filter collects lime or any sediment that may be in water that is supplied to the •...
  • Page 40 MAINTENANCE Allow the water to cool before cleaning the drain Unscrew the drain pump filter slowly to drain pump filter. Open the door in an emergency or the remaining water and then proceed to perform an emergency water evacuation. remove any debris or objects from the filter. Unplug the appliance.
  • Page 41 MAINTENANCE check for build-up of cleaning products once or twice a month. Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops. • Then gently pull the drawer outward while pressing hard the disengage button. Remove the build-up of detergent and softener.
  • Page 42: Troubleshooting

    Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
  • Page 43 • Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
  • Page 44 TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound Heavy clothes may produce a thumping sound. This is usually normal. • If the sound continues, the appliance is probably out of balance. Stop and redistribute the clothes. The clothes may be out of balance. •...
  • Page 45 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Door is open. operate. • Close the door and make sure that nothing is caught under the door preventing it from closing completely. Circuit breaker/fuse is tripped/blown. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit.
  • Page 46 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Kinked drain hose. drain water. • Ensure that the drain hose is not kinked. Drain located higher than 1 m above the floor. • Make sure that the drain hose is no higher than 1 m above the bottom of the appliance.
  • Page 47 TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Clothes were not properly sorted. • Always wash dark colours separately from light colours and whites to prevent discoloration. • Never wash heavily soiled items with lightly soiled items. Wrinkling Appliance is not unloaded promptly. •...
  • Page 48 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
  • Page 49 TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The router frequency is not 2.4 GHz. and smartphone are • Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 not connected to the GHz and connect the appliance to the wireless router. To check the router Wi-Fi network.
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F0l9dgp seriesF2515htpm

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