Troubleshooting - Philips Lumea SC1994 Manual

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Troubleshooting

Problem
The device/adapter
becomes warm during use.
When I place the device on
the skin, it does not release
a flash. The 'ready to flash'
light blinks orange.
The 'ready to flash' light
blinks orange and all 5
intensity lights blink as well.
The 'ready to flash' light
does not light up white.
The device produces a
strange smell.
The device does not flash,
the fan is not switched on
and all 5 intensity lights
blink.
Possible cause
It is normal for the device and
adapter to become warm (but
not too hot to touch)during
use.
The fan is not working.
The cooling airflow of the fan
is blocked by hands or a
towel.
Your skin tone in the area to
be treated is too dark.
The device needs to be reset. To reset the device, take the plug out of
The device is not completely
in contact with your skin.
The light exit window or the
SmartSkin sensor is dirty.
You have not removed the
hairs on the area to be
treated properly. These hairs
may get burned and can
cause the smell.
The attachment is not
attached properly.
Solution
Use the device in a slightly cooler
environment and/ or let it cool down
before continuing use.
Check if the attachment is well
connected. Clean the connectors on the
attachment if needed. In case the
attachment is well connected and it is
possible to produce flashes with the
device, contact the Consumer Care
Center in your country, your Philips
dealer or a Philips service center.
Make sure the cooling airflow of the fan
is unblocked.
Treat other body areas with lighter skin
tones with Lumea.
the socket, wait for 30 minutes to let the
device cool down. The device should
function normally again. In case it does
not work again, contact the Consumer
Care Center in your country.
Place the device at a 90 degree angle on
the skin so that the integrated safety
system in in contact with your skin.
Clean the light exit window and the
SmartSkin sensor carefully.
Pretreat your skin before you use Lumea.
Make sure you attach the attachment
completely. If necessary, clean the
electronic contacts on the attachment.