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Lenovo 30BH User Manual

Lenovo 30BH User Manual

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P320 User Guide
Machine Types: 30BG, 30BH, and 30BR

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  • Page 1 P320 User Guide Machine Types: 30BG, 30BH, and 30BR...
  • Page 2 Important safety information” on page iii and Appendix G “Notices” on page 123. Sixth Edition (August 2019) © Copyright Lenovo 2017, 2019. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA”...

  • Page 3: Table Of Contents

    (Windows 7 only) ..Enabling or disabling the ErP LPS compliance An introduction to Lenovo programs ..mode ....
  • Page 4 CD or DVD problems ... Lenovo Web site... . . 103 Intermittent problems ...

  • Page 5: Read This First: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 6: Static Electricity Prevention

    When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not open the static-protective package containing the part until the instructions direct you to install it.

  • Page 7: Extension Cords And Related Devices

    Your computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. © Copyright Lenovo 2017, 2019...

  • Page 8: Computer Placement Notices

    • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments. • Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface.

  • Page 9: Laser Compliance Statement

    Disassembling of these components might cause fire or might even result in death. If you suspect a problem with one of these parts, contact a service technician. Lithium coin-cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. © Copyright Lenovo 2017, 2019...

  • Page 10: Using Earphones, Headphones, Or A Headset

    2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...

  • Page 11: Cleaning And Maintenance

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2017, 2019...
  • Page 12 P320 User Guide...

  • Page 13: Chapter 1. Product Overview

    Used to connect a USB-compatible device, such as a USB keyboard, mouse, storage drive, or printer. Storage drive activity indicator This indicator shows the status of the internal storage drives (such as hard disk drives or solid-state drives). © Copyright Lenovo 2017, 2019...

  • Page 14: Rear View

    On: The storage drives are active and data is being transferred. Off (when computer powered on): No data is being transferred or the storage drives are not in use. Power indicator When the power indicator is on, the computer is turned on. Power button Press the power button to turn on your computer.
  • Page 15 Power-cord connector Serial connector ® DisplayPort connectors VGA connector USB 3.0 connectors (4) USB 2.0 connectors (2) Microphone connector PCIe card area* (different cards provide different connectors) Audio line-in connector Optional serial connector Cable-lock slots Padlock loop Audio line-out connector Ethernet connector PS/2 keyboard connector (available on some models) Security-lock slot...
  • Page 16 USB 3.0 connector Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or printer. USB 2.0 connector Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or printer.

  • Page 17: Computer Components

    Computer components Notes: • Depending on the model, some of the following components might not be available. • To remove the computer cover, see “Preparing your computer and removing the computer cover” on page 57. Figure 3. Computer components Heat sink and fan assembly Memory module Optical drive (available on some models) Card reader (available on some models)
  • Page 18 Figure 4. Parts on the system board PS/2 keyboard and mouse connector 4-pin power connector Microprocessor Microprocessor fan connector Battery Memory slot 1 (DIMM1) Memory slot 2 (DIMM2) Memory slot 3 (DIMM3) Memory slot 4 (DIMM4) Thermal sensor connector 10-pin power connector Hard-disk-drive fan connector 4-pin SATA power connectors Thunderbolt™...

  • Page 19: Internal Storage Drives

    PCIe x1 card slot 2 PCIe x16 card slot 1 (graphics card available on some models) System fan connector Cover presence switch connector (intrusion switch connector) Internal storage drives Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media.

  • Page 20: Machine Type And Model Label

    PCIe card slots (with PCIe solid-state drives or other PCIe cards installed in some models) Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

  • Page 21: Computer Features

    Figure 6. Machine type and model label Computer features For your specific computer model, some features might vary or not apply. Information about your computer • To view basic information (such as microprocessor and memory information) about your computer, do the following: 1.
  • Page 22 3. Locate and double-click your device in Device Manager to view device properties. Type the administrator password or provide confirmation if prompted. Memory Your computer supports up to four double data rate 4 (DDR4) error correction code (ECC) unbuffered dual inline memory modules (UDIMMs) and non-ECC (UDIMMs).
  • Page 23 • Audio connectors (audio line-in connector, audio line-out connector, microphone connector, and headset connector) ® • Display connectors (DisplayPort connector, DVI connector, and Mini DisplayPort connector) (vary by graphics card) • eSATA connector (available on some models) • Institute of Electrical and Electronics Engineers (IEEE) 1394 connector (available on some models) •...
  • Page 24 • Intelligent Cooling Engine (ICE) The Intelligent Cooling Engine is a system thermal management solution that enables your computer to run with better thermal and acoustic performance. The ICE function also monitors the thermal performance of your computer to identify thermal problems. For more information, see “Switching between better acoustic and better thermal performance”...

  • Page 25: Computer Specifications

    Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.

  • Page 26: Accessing A Program On Your Computer

    Accessing a program on your computer Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to be installed, so you must install them manually. Then, you can access and use these programs.
  • Page 27 • Configure hardware settings. • Create and manage your Lenovo ID. This app is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer. Lenovo PC Experience This program helps you work easily and securely by providing easy access to various programs.
  • Page 28 P320 User Guide...

  • Page 29: Chapter 2. Using Your Computer

    When you register your computer with Lenovo, you enter required information into a Lenovo database. The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 30: Playing And Removing A Disc

    • To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. •...

  • Page 31: Connecting To A Network

    2. Open Windows Media Player. See “Accessing a program on your computer” on page 14. 3. Follow the instructions on the screen. • Burn a disc from an ISO file. 1. Insert a recordable disc into the optical drive that supports recording. 2.
  • Page 32 To connect to a Bluetooth-enabled device, do the following: 1. Turn on the Bluetooth feature of your computer. Ensure that the Bluetooth-enabled device is located within a distance of about 10 m (32.8 ft) from your computer. 2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and follow the instructions on the screen.

  • Page 33: Chapter 3. You And Your Computer

    For more information about power cords or power adapters, see “Power cords and power adapters” on page Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2017, 2019...

  • Page 34: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.lenovo.com/accessibility...
  • Page 35 To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2. Depending on your Windows version, do one of the following: • For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and then click Ease of Access Center.
  • Page 36 • Using PDFs with screen readers: https://www.adobe.com/accessibility.html?promoid=DJGVE • Using the JAWS screen reader: https://www.freedomscientific.com/Products/Blindness/JAWS • Using the NVDA screen reader: https://www.nvaccess.org/ Screen resolution You can make the text and images on your screen easier to read by adjusting the screen resolution of your computer.

  • Page 37: Cleaning Your Computer

    Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 38: Good Maintenance Practices

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determines the cause of a problem. • Create Product Recovery discs. See “Recovery information” on page 54 for more information about using Product Recovery discs to restore the hard disk drive to the factory-default settings.

  • Page 39: Moving Your Computer

    3. Follow the instructions on the screen. Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers by using Lenovo programs or from the Lenovo Web site at http://www.lenovo.com/...
  • Page 40 P320 User Guide...

  • Page 41: Chapter 4. Security

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support...

  • Page 42: Attaching A Cable Lock

    Figure 8. Kensington-style cable lock Attaching a cable lock A cable lock can be used to secure devices, such as the keyboard and the mouse, by locking the device cables to your computer. The cable lock attaches to the cable-lock slots on the rear of your computer. To attach a cable lock, do the following: 1.

  • Page 43: Viewing And Changing Security Settings In The Setup Utility Program

    Figure 9. Installing a cable lock Viewing and changing security settings in the Setup Utility program To view and change security settings in the Setup Utility program, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 35. 2.

  • Page 44: Using The Cover Presence Switch

    • For Windows 7: Use the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided by Lenovo. To open the program, see “Accessing a program on your computer” on page 14. For more information about using the program, refer to the help system of the program.

  • Page 45: Protecting Data Against Viruses

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 46 P320 User Guide...

  • Page 47: Chapter 5. Advanced Configuration

    To enable or disable the Automatic Power On features, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 35. 2. Select Power ➙ Automatic Power On and press Enter. © Copyright Lenovo 2017, 2019...

  • Page 48: Enabling Or Disabling The Erp Lps Compliance Mode

    Then, select Yes in the window displayed, and press Enter. Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 49: Enabling Or Disabling The System To Record Thermal Alert Logs

    2. Select Power ➙ Intelligent Cooling Engine (ICE) and press Enter. 3. Select ICE Performance Mode and press Enter. 4. Select Better Acoustic Performance or Better Thermal Performance as desired and press Enter. 5. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and press Enter.

  • Page 50: Using Bios Passwords

    • To install an operating system other than Windows 10 (64-bit), select Disabled and press Enter. 4. Select Yes in the window displayed and press Enter to confirm your selection. 5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard settings).

  • Page 51: Selecting A Startup Device

    • Be significantly different from your previous passwords Setting, changing, or deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 35. 2. Select Security. 3.

  • Page 52: Exiting The Setup Utility Program

    • If the storage device is internal, go to step 2. • If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into the optical drive. • If the storage device is an external device other than a disc, connect the storage device to the computer.

  • Page 53: Configuring Raid

    1. Go to https://support.lenovo.com 2. To update the BIOS from your operating system, download the flash BIOS update driver according to your operating system version. To update the BIOS from a flash update disc, download the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver.

  • Page 54: Raid Level

    When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID array. This array distributes data across multiple storage drives, but the array appears to the host computer as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited I/O performance, because several drives can be accessed simultaneously.

  • Page 55: Deleting Raid Volumes

    8. When prompted, press Y to accept the warning message and create the volume. 9. Return to step 2 to create additional RAID volumes, or select Exit and press Enter. 10. Press Y when prompted to confirm the exit. Deleting RAID volumes To delete RAID volumes, do the following: 1.
  • Page 56 P320 User Guide...

  • Page 57: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 54. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone...

  • Page 58: Audio Problems

    • The computer voltage matches the voltage available at the electrical outlet for your country or region. The operating system fails to start up. Solution: Ensure that the startup device sequence set in the Setup Utility program includes the device where the operating system resides.

  • Page 59: Cd Or Dvd Problems

    Click the Levels tab and ensure that the Balance settings are set correctly. Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system. CD or DVD problems A CD or DVD does not work.

  • Page 60: Intermittent Problems

    The playback is slow or choppy. Solutions: • Disable any background programs, such as AntiVirus or Desktop Themes. • Ensure that video resolution is lower than 1152 x 864 pixels. A message indicating invalid disc or no disc found is displayed. Solutions: •...

  • Page 61: Wireless Lan Problem

    • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in the Setup Utility program. • Enable the Ethernet LAN adapter. 1. Click the Start button to open the Start menu. 2.

  • Page 62: Bluetooth Problems

    2. Depending on your Windows version, do one of the following: – For Windows 7: Click Control Panel. – For Windows 10: Click Windows System ➙ Control Panel. 3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙ Change adapter settings.

  • Page 63: Performance Problems

    4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default. 5. Click OK. Performance problems Excessive fragmented files exist on the storage drives. Solution: Use the Windows disk defragmentation or disk optimization feature to clean up the files.

  • Page 64: Serial Connector Problem

    • Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not performing. • Install additional memory modules. See “Removing and installing hardware” on page 58. To purchase memory modules, go to: http://www.lenovo.com Serial connector problem The serial connector cannot be accessed. Solutions: •...

  • Page 65: Software And Driver Problems

    • If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 66: Recovery Information

    Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
  • Page 67 40. 2. Follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery disc set, follow the instructions shipped with the disc set.
  • Page 68 P320 User Guide...

  • Page 69: Chapter 7. Hardware Removal And Installation

    3. Remove the two screws that secure the computer cover. 4. Press the cover-release button on the side of the computer and slide the cover to the rear of the computer to remove the cover. © Copyright Lenovo 2017, 2019...

  • Page 70: Removing And Installing Hardware

    Figure 10. Removing the computer cover Removing and installing hardware This section provides instructions on how to remove and install hardware for your computer. You can expand the capabilities of your computer and maintain your computer by removing or installing hardware. Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...

  • Page 71: Pcie Card

    Figure 11. Removing the front bezel 3. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis. Then pivot the front bezel inwards until it snaps into position on the left side.
  • Page 72 Figure 12. Opening the PCIe card latch 3. Depending on whether you are installing or replacing a PCIe card, do one of the following: • If you are installing a PCIe card, remove the appropriate metal slot cover. • If you are replacing an old PCIe card, grasp the old card that is currently installed and gently pull it out of the slot.

  • Page 73: M.2 Solid-State Drive

    4. Remove the new PCIe card from its static-protective package. 5. Install the new card into the appropriate slot on the system board. See “Parts on the system board” on page 5. Note: If you are installing a PCIe x16 graphics card, ensure that the memory-slot retaining clips are closed before you install the card to avoid any interference during the installation.
  • Page 74 Figure 16. Removing the heat sink from the M.2 solid-state drive adapter c. The M.2 solid-state drive is secured by a retention latch. Pull the handle of the retention latch outward to release the M.2 solid-state drive. Then, gently pull the M.2 solid-state drive out of the M.2 slot.
  • Page 75 Figure 18. Installing the thermal pad 5. Insert the new M.2 solid-state drive into the M.2 slot. Then, insert the plug of the retention latch into the hole to secure the new drive. Figure 19. Installing the M.2 solid-state drive 6.

  • Page 76: Memory Module

    Figure 20. Installing the heat sink 7. Install the M.2 solid-state drive adapter into the PCIe x4 card slot 3 on the system board. See “PCIe card” on page 59 and “Parts on the system board” on page 5. What to do next: •...
  • Page 77 Figure 21. Memory module installation–order To install or replace a memory module, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57. 2. Lay the computer on its side for easier access to the system board. 3.
  • Page 78 Figure 22. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 23. Opening the retaining clips 6. Position the new memory module over the memory slot. Ensure that the notch on the memory module is aligned with the key in the slot.

  • Page 79: Optical Drive

    Figure 24. Installing a memory module 7. Reinstall the PCIe x16 graphics card if you have removed it. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 100. Optical drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
  • Page 80 Figure 25. Removing the optical-drive retainer from the computer • If you are replacing an optical drive, do the following: a. Disconnect cables from the rear of the optical drive, press the release button , and then slide the optical drive out of the chassis. Figure 26.

  • Page 81: Storage Drive In The Front-Access Storage Enclosure

    5. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 28. Installing the optical drive 6. Connect the cables to the rear of the new optical drive. Figure 29.
  • Page 82 The storage drive in the front-access storage enclosure is hot-swappable only when the following requirements are met: • The SATA cable of the front-access storage enclosure is connected to the eSATA connector on the system board. To verify the cable connection, see “Preparing your computer and removing the computer cover”...
  • Page 83 Figure 32. Removing the 3.5-inch storage drive from the bracket 5. To install a new 3.5-inch storage drive, flex both sides of the bracket and align pins on the bracket with the corresponding holes in the new drive. Notes: • Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket. •...
  • Page 84 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 100. 2.5-inch storage drive To remove or install a 2.5-inch storage drive, do the following: 1.
  • Page 85 Figure 38. Removing the metal bracket from the plastic frame of the converter c. Carefully flex both sides of the metal bracket to remove the storage drive from the bracket. Figure 39. Removing the storage drive from the metal bracket 5.
  • Page 86 Figure 41. Inserting the metal bracket into the plastic frame of the converter c. Push the metal bracket down until the tab is slightly curved. Then, push the bracket with the storage drive forward as shown until the tab snaps into position. Figure 42.

  • Page 87: Device In The Multi-Drive Conversion Kit

    Figure 43. Installing the converter with the 2.5-inch storage drive into the plastic bracket 6. Slide the plastic bracket with the new 2.5-inch storage drive into the front-access storage enclosure until it snaps into position. Press the notch to secure the enclosure cover and lock the enclosure cover with the key.
  • Page 88 Note: The instructions on how to install or replace a slim optical drive in the kit also applies to the Slim Optical Drive Adapter. 1. Slide the kit out of the chassis. See “Optical drive” on page 67. 2. If you are replacing an old slim optical drive, do the following: a.
  • Page 89 Figure 47. Installing the bracket to the new slim optical drive 4. Insert the new slim optical drive into the kit until you hear a click. The slim optical drive is secured in place. Figure 48. Installing the slim optical drive into the kit 3.5-inch internal storage drive To install or replace a 3.5-inch internal storage drive in the kit, do the following: 1.
  • Page 90 Figure 49. Opening the kit from the rear 3. If you are replacing an old 3.5-inch internal storage drive, do the following: a. Press both clips simultaneously toward each other and slide the 3.5-inch internal storage drive out of the rear of the kit. Figure 50.
  • Page 91 Figure 51. Flexing both sides of the bracket to remove the 3.5-inch internal storage drive 4. Flex the bracket and align pins , and on the bracket with the corresponding holes in the new 3.5-inch internal storage drive. Then install a new 3.5-inch internal storage drive into the bracket. Do not touch the circuit board on the internal storage drive.
  • Page 92 Figure 53. Sliding the new 3.5-inch internal storage drive into the kit 6. Pivot the rear cover of the kit inward until you hear a click. The rear cover is secured in place. Figure 54. Pivoting the rear cover inward 2.5-inch internal storage drive To install or replace a 2.5-inch internal storage drive in the kit, do the following: 1.
  • Page 93 Figure 55. Opening the kit from the rear 3. If you are replacing an old 2.5-inch internal storage drive, do the following: a. Press both clips simultaneously toward each other and slide the 2.5-inch internal storage drive out of the rear of the kit. Figure 56.
  • Page 94 4. Flex the bracket and align pins , and on the bracket with the corresponding holes in the new 2.5-inch internal storage drive. Then install a new 2.5-inch internal storage drive into the bracket. Do not touch the circuit board on the internal storage drive.
  • Page 95 Figure 60. Pivoting the rear cover inward Replacing a 3.5-inch internal storage drive with a 2.5-inch internal storage drive To replace a 3.5-inch internal storage drive with a 2.5-inch internal storage drive, do the following: 1. Ensure that the 3.5-inch internal storage drive is removed from the bracket first. See “3.5-inch internal storage drive”...
  • Page 96 Figure 62. Pivoting the bracket 4. Fold the bracket as shown. Figure 63. Folding the bracket 5. Insert tabs into the corresponding slots until you hear a click. Ensure that the tab is secured in place. P320 User Guide...
  • Page 97 Figure 64. Inserting tabs into the corresponding slots 6. Install a 2.5-inch internal storage drive into the bracket. See “2.5-inch internal storage drive” on page 80. Replacing a 2.5-inch internal storage drive with a 3.5-inch internal storage drive To replace a 2.5-inch internal storage drive with a 3.5-inch internal storage drive, do the following: 1.
  • Page 98 Figure 66. Releasing tabs , and from the corresponding slots 4. Unfold the bracket as shown. Figure 67. Unfolding the bracket 5. Insert tabs into the corresponding slots. Ensure that the tab is secured in place. P320 User Guide...

  • Page 99: Battery

    Figure 68. Inserting tabs into the corresponding slots 6. Install a 3.5-inch internal storage drive into the bracket. See “3.5-inch internal storage drive” on page 77. What to do next: • To work with another piece of hardware, go to the appropriate section. •...

  • Page 100: Power Supply Assembly

    Figure 69. Removing the old battery 5. Install a new battery. Figure 70. Installing a new battery 6. Install the PCIe card, see “PCIe card” on page 59. 7. Install the computer cover and connect the cables. See “Completing the parts replacement” on page 100.
  • Page 101 7. Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 8. Connect the power supply assembly cables to the system board and each of the drives.

  • Page 102: Heat Sink And Fan Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 100. Heat sink and fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...

  • Page 103: Primary Hard Disk Drive

    Figure 72. Removing the heat sink and fan assembly 6. Lift the failing heat sink and fan assembly off the system board. Notes: • You might have to gently twist the heat sink and fan assembly to free it from the microprocessor. •...
  • Page 104 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57. 2. Locate the primary hard disk drive. See “Computer components” on page 5. 3. Disconnect the signal cable and the power cable from the hard disk drive. 4.

  • Page 105: Secondary Hard Disk Drive

    Figure 75. Installing the primary hard disk drive 8. Connect the signal cable and the power cable to the new hard disk drive. What to do next: • To work with another piece of hardware, go to the appropriate section. •...

  • Page 106: Solid-State Drive

    Figure 77. Installing the hard disk drive into the bracket 7. Slide the new hard disk drive into the drive cage until it snaps into position. Figure 78. Installing the secondary hard disk drive 8. Connect the signal cable and the power cable to the new hard disk drive. What to do next: •...
  • Page 107 Figure 79. Installing the solid-state drive into the storage converter 3. Remove the 3.5-inch storage drive bracket out of the chassis. 4. To install the storage converter into the 3.5-inch storage drive bracket, flex the bracket and align pin , pin , and pin on the bracket with the corresponding holes in the storage converter.
  • Page 108 Replacing the solid-state drive To replace the solid-state drive, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57. 2. Locate the desired storage drive bay. See “Internal storage drives” on page 7. 3.
  • Page 109 Figure 83. Installing the new solid-state drive into the storage converter 8. To install the storage converter into the 3.5-inch storage drive bracket, flex the bracket and align pin , pin , and pin on the bracket with the corresponding holes in the storage converter. Figure 84.

  • Page 110: Front Fan Assembly

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 100. Front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii. Note: The front fan assembly is only available on some models.

  • Page 111: Rear Fan Assembly

    7. Connect the front fan assembly cable to the power fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 100. Rear fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...

  • Page 112: Completing The Parts Replacement

    Figure 88. Installing the rear fan assembly 7. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 113 Figure 89. Reinstalling the computer cover 4. Install the screws to secure the computer cover. 5. Place the computer in an upright position. 6. If there is any locking device available, lock the computer cover. See “Locking your computer” on page 7.
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  • Page 115: Chapter 8. Getting Information, Help, And Service

    Chapter 8. Getting information, help, and service This chapter provides information about getting help and support from Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Accessing the user guide in various languages To access the user guide in various languages, go to: https://support.lenovo.com...

  • Page 116: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 117: Using Other Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to . You also can contact the Lenovo Customer https://support.microsoft.com Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
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  • Page 119: Appendix A. System Memory Speed

    – Intel Pentium (for models with the Windows 10 operating system): G4560 – Intel Core: – For models with the Windows 10 operating system: i7-7700K, i7-7700, i5-7600, i5-7500, i5-7400, i3- 7300, i3-7100 – For models with the Windows 7 operating system: i7-6700, i5-6500, i5-6400, i3-6100 © Copyright Lenovo 2017, 2019...
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  • Page 121: Appendix B. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
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  • Page 123: Appendix C. Regulatory Information Of Countries And Regions

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 124 Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
  • Page 125 The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
  • Page 126 All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to https:// support.lenovo.com...

  • Page 127: Appendix D. Weee And Recycling Information Of Countries And Regions

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 128 If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 129 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
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  • Page 131: Appendix E. Restriction Of Hazardous Substances (Rohs) Directive Of Countries And Regions

    For more information about Lenovo worldwide compliance on RoHS, go to: https://www.lenovo.com/rohs-communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
  • Page 132 Mainland China RoHS Taiwan RoHS P320 User Guide...

  • Page 133: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 134 4. Follow the instructions on the screen. P320 User Guide...

  • Page 135: Appendix G. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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  • Page 137: Appendix H. Trademarks

    Appendix H. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkStation The ThinkStation logo ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.
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