Page 1 User's Guide Product Features Scanner Basics Placing Originals Scanning Maintenance Solving Problems NPD6898-02 EN...
Page 2: Table Of Contents
Placing Irregular Shaped Originals... 79 (Epson ScanSmart)..... . 29 Loading Batches of Originals with Different Application for Scanning from Smart Devices Paper Types and Sizes.
Page 3 Scanning Using Epson ScanSmart... . 89 Cannot Start Scanning from Computer..137 Software Image Quality Adjustment Features..93 Cannot Start Scanning from Smart Device..141 Scanning in Automatic Feeding Mode.
Page 4 Administrator Settings..... 172 Contacting Epson Support....219 Configuring the Administrator Password.
Page 5 About This Manual Introduction to the Manuals......... . . 6 Marks and Symbols.
Page 6: About This Manual
Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems. As well as the manuals above, see the help included in the various Epson applications. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.
Page 7: Copyright
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 8 About This Manual > Trademarks ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Page 9: Important Instructions
Important Instructions Safety Instructions..........10 Restrictions on Copying.
Page 10: Safety Instructions
❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Place the product and options on a flat, stable surface that extends beyond the base of the product and options in all directions.
Page 11: Restrictions On Copying
Important Instructions > Advisories and Warnings for Connecting to the Internet ❏ Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners except as specifically explained in the product’s guides. ❏...
Page 12: Notes On The Administrator Password
Important Instructions > > Notes on the Administrator Password Resetting the Administrator Password Notes on the Administrator Password This device allows you to set an administrator password to prevent unauthorized third parties from accessing or changing the device settings or the network settings stored in the device when it is connected to a network. If you set an administrator password, you need to enter the password when changing settings in configuration software such as Web Config.
Page 13 Important Instructions > > Notes on the Administrator Password Resetting the Administrator Password Related Information “Initializing the Network Settings from the Control Panel” on page 167 &...
Page 14: Product Features
Scanning Passports..........15 Supports Epson Smart Panel, an App for Smart Devices..... . 15 Notification of Dirt on the Glass Surface.
Page 15: Scanning Passports
You can scan passports by changing to the straight path position and using a passport carrier sheet (sold separately). Scanning software allows you to save only the identification pages of your passport. (for Windows only) See the scanner driver (Epson Scan 2) help for more details. Note: Epson Smart Panel only supports passport scanning.
Page 16: Notification Of Dirt On The Glass Surface
Notification of Dirt on the Glass Surface ❏ You can check the causes and solutions to errors from your smart device. Related Information “Application for Scanning from Smart Devices (Epson Smart Panel)” on page 29 & Notification of Dirt on the Glass Surface This scanner can detect dirt on the glass surface, and notify you that you need to clean the glass surface before dirt can cause lines (streaks) in the scanned images.
Page 17: Useful Image Quality Adjustment Features
You can clearly scan text that is difficult to read due to backgrounds and other factors. You can emphasize text and remove dotted patterns in the background of the original according to the original. You can set this on the Advanced Settings tab > Text Enhancement > Settings in the scanner driver (Epson Scan When scanning in Color or Gray The following features are available.
Page 18 Product Features > Useful Image Quality Adjustment Features Features Explanations Remove halftone dots When scanning in Color or Gray, turn this on to remove dotted patterns in the background of the original. When scanning in B&W The following features are available. Features Explanations Emphasize light letters /...
Page 19 Product Features > Useful Image Quality Adjustment Features Features Explanations Correct folds or tears You can correct scanned images when the corners or the edges of the original are folded or torn, or when a shadow appears around the scanned image. The missing edges or corners of the scanned image will be filled with the color of the original document.
Page 20: Scanner Basics
Scanner Basics Part Names and Functions..........21 Position of Scanner.
Page 21: Part Names And Functions
Scanner Basics > Part Names and Functions Part Names and Functions Front Input tray extension Pull this out if the original extends beyond the edges of the tray. This prevents paper from curling and causing paper jams. Input tray Loads originals. ADF (Automatic Document Feeder) Feeds loaded originals automatically.
Page 22 Scanner Basics > Part Names and Functions Output tray Originals scanned in the vertical path position are ejected from here. Vertical path cover Open when cleaning the inside of the scanner, or when an original is jammed while scanning in the vertical path position. Output slot Originals scanned in the straight path position are ejected from here.
Page 23 Scanner Basics > Part Names and Functions Cable holder Secures the cables neatly to the scanner at the bottom. Important: Do not secure the AC adapter cord and USB cable to the cable holder in the following situations. ❏ If the scanner or other objects are placed on top of the cord and cable ❏...
Page 24: Position Of Scanner
Scanner Basics > Position of Scanner Position of Scanner You can change the position of the scanner according to the usage. Caution: Be careful not to pinch your fingers or any cables when you change the position of the scanner. Injury or damage may occur.
Page 25: Buttons And Lights On The Control Panel
Scanner Basics > > Buttons and Lights on the Control Panel Buttons Straight path position When scanning thick originals such as passports, pull the scanner position selector to tilt the scanner backward to the straight path position. When scanning in the straight path position, originals loaded in the input tray are ejected to the output slot at the front of the scanner.
Page 26: Lights
Scanner Basics > > Buttons and Lights on the Control Panel Lights Wi-Fi connect button Press the WPS button on the access point, and then press button for more than three seconds to connect to a Wi-Fi network. See Related Information below for more details.
Page 27: Error Indicators
Scanner Basics > > Buttons and Lights on the Control Panel Error Indicators Ready light On: The scanner is ready to be used. Flashing: The scanner is scanning, waiting to scan, processing, or sleeping. Off: The scanner cannot be used because the power is off or an error has occurred. Wi-Fi light White indicates that the scanner is connected to a wireless LAN (Wi-Fi).
Page 28 1. Connect the computer and the scanner by USB. (During recovery mode, you cannot update the firmware over a network connection.) 2. Download the latest firmware from the Epson home page, and then start the update. Network Errors Indicator Status Solutions An access point setting error has occurred.
Page 29: Information On Applications
Application for Scanning from Smart Devices (Epson Smart Panel) Epson Smart Panel is an application that allows you to scan documents using smart devices such as smart phones and tablet devices. You can save the scanned data in smart devices or cloud services, and send by e-mail.
Page 30: Application For Configuring Scanner Operations (Web Config)
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > EPSON Software Updater. Starting on Mac OS Select Go > Applications > Epson Software > EPSON Software Updater.
Page 31 Scanner Basics > > Information on Applications Application for Configuring Scanner Operations (Web Config) Example: For Microsoft Edge Note: ❏ If a warning screen is not displayed, go to the next step. ❏ For IPv6 addresses, use the following format. Format: http://[scanner’s IP address]/ Example: http://[2001:db8::1000:1]/ 3.
Page 32: Application For Setting Up The Device On A Network (Epsonnet Config)
❏ Windows 7/Windows Vista Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config.
Page 33: Software For Managing Devices On The Network (Epson Device Admin)
Software for Managing Devices on the Network (Epson Device Admin) Epson Device Admin is a multifunctional application software that manages the device on the network. The following functions are available. ❏ Monitor or manage up to 2,000 printers or scanners over the segment ❏...
Page 34: Option Items And Consumables Information
Roller Assembly Kit Codes Parts (the pickup roller and separation roller) should be replaced when the number of scans exceeds the service number. You can check the latest number of scans in the Epson Scan 2 Utility. A: Pickup Roller, B: Separation roller...
Page 35: Cleaning Kit Codes
Cleaning Kit Codes This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement cycle. The replacement cycle may vary depending on different paper types, such as paper that generates a lot of paper dust or paper with a rough surface that may shorten the life cycle.
Page 36: Placing Originals
Placing Originals Specifications for Originals that can be Scanned......37 Types of Originals that Require Attention....... . .44 Types of Originals that Must Not be Scanned.
Page 37: Specifications For Originals That Can Be Scanned
Placing Originals > > Specifications for Originals that can be Scanned Scannable Standard Size Originals Specifications for Originals that can be Scanned This section explains the specifications and conditions of originals that can be loaded in the ADF. General Specifications for Originals Being Scanned Type of Original Thickness Size...
Page 38 Placing Originals > > Specifications for Originals that can be Scanned Scannable Standard Size Originals Specification Size Thickness Paper type Loading Capacity and Thickness ❏ For the vertical ❏ For the vertical path position Legal 215.9×355.6 mm Plain paper path position Thickness of the stack of (8.5×14 in.) Fine paper...
Page 39: Scannable Long Paper
These are the specifications for long paper that you can scan. Note: ❏ When scanning long paper, scanning speed is reduced. ❏ Long paper means originals with a length of 393.8 mm (15.5 in.) or more. ❏ You cannot scan long paper using Epson Smart Panel. Size Thickness Paper type Loading Capacity Maximum width: 215.9 mm (8.5 in.)
Page 40: Scannable Receipts
Placing Originals > > Specifications for Originals that can be Scanned Scannable Receipts Related Information “Placing Long Paper” on page 56 & Scannable Receipts These are the specifications for receipts that you can scan. Size Thickness Loading Capacity and Thickness ❏...
Page 41: Scannable Plastic Cards
Scannable Laminated Cards These are the specifications for laminated cards that you can scan. Size Thickness Loading Capacity 120.0×150.0 mm (4.7×5.9 in.) or less 0.8 mm (0.03 in.) or less 1 sheet Note: You cannot scan laminated cards using Epson Smart Panel.
Page 42: Passports
Placing Originals > > … Specifications for Originals that can be Scanned Specifications for Originals Using the Carrie When Scanning Laminated Cards (Check the Position of the Scanner) When scanning laminated cards, scan in the straight path position. Passports You can scan a passport by using a separately sold passport carrier sheet. Thickness Loading Capacity 5 mm (0.20 in.) or less...
Page 43 Placing Originals > > … Specifications for Originals that can be Scanned Specifications for Originals Using the Carrie Type of Original Size Thickness Loading Capacity of the Carrier Sheet Originals that cannot be 0.3 mm (0.01 in.) or 1 sheet loaded directly into the less scanner...
Page 44: Scannable Envelopes
Placing Originals > Types of Originals that Require Attention Scannable Envelopes These are the specifications for envelopes that you can scan. Specifications Size Thickness Loading Capacity 114×162 mm (4.49×6.38 in.) 0.38 mm (0.015 in.) or less 1 envelope (standard size) 110×220 mm (4.33 x 8.66 in.) (standard size)
Page 45: Types Of Originals That Must Not Be Scanned
❏ To scan originals that are incorrectly detected as double feeds, select Off in Detect Double Feed on the Main Settings tab on the Epson Scan 2 screen before scanning. When you are using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings.
Page 46: Placing Originals In The Scanner
Placing Originals > > Placing Originals in the Scanner Combinations of Originals and Scanner Position Note: ❏ Do not feed valuable photos, artwork, or important documents, which you do not want to damage or deface, into the scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use a Carrier Sheet (sold separately).
Page 47: Placing Standard Size Originals
Placing Originals > > Placing Originals in the Scanner Placing Standard Size Originals Vertical path position Straight path position ❏ Standard size originals (up to A4) ❏ Large size originals (using a carrier sheet) Supported originals ❏ Thin paper (40 g/m2) “Placing Large Size Originals”...
Page 48 Placing Originals > > Placing Originals in the Scanner Placing Standard Size Originals If the scanner position light ( ) is on, pull the scanner position selector to tilt the scanner forward. 2. Open the input tray. 3. Raise the input tray extension.
Page 49 Placing Originals > > Placing Originals in the Scanner Placing Standard Size Originals 4. Move the edge guides to the edges of the input tray. 5. Fan the originals. Hold both ends of the originals and fan them a few times. 6.
Page 50 Placing Originals > > Placing Originals in the Scanner Placing Standard Size Originals 7. Place the originals into the ADF input tray facing up and with the top edge facing into the ADF. Insert the paper into the ADF until it meets resistance. ❏...
Page 51 Placing Originals > > Placing Originals in the Scanner Placing Standard Size Originals ❏ Place folded originals so that the valley fold is at the front of the scanner and on the ADF side. You can load up to 10 sheets. Originals with a hard fold line may not be fed properly. For originals such as these, flatten them so that the height of the fold is 5 mm (0.2 inches) or less before loading it.
Page 52: Placing Large Size Originals
Placing Originals > > Placing Originals in the Scanner Placing Large Size Originals 8. Adjust the edge guides to fit the edges of the original so that there are no gaps. Otherwise, the original may be fed skewed. Note: ❏ If the edge guides are too far apart or too tight, the original may not be fed correctly. The edge guides should be aligned so that they lightly touch the edges of the original.
Page 53 Placing Originals > > Placing Originals in the Scanner Placing Large Size Originals 1. Make sure the scanner position light ( ) is on. If the scanner position light ( ) is off, pull the scanner position selector to tilt the scanner back. 2.
Page 54 Placing Originals > > Placing Originals in the Scanner Placing Large Size Originals 3. Raise the input tray extension. 4. Move the edge guides to the edges of the input tray. 5. Fold the original in half so that the side to be scanned is facing out. Place your original with side "2" facing the side of the Carrier Sheet with the illustration and at the leading edge.
Page 55 Placing Originals > > Placing Originals in the Scanner Placing Large Size Originals 6. Turn over the Carrier Sheet. 7. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Insert the paper into the ADF until it meets resistance. 8.
Page 56: Placing Long Paper
❏ To scan both sizes and stitch them together, set the appropriate setting in the Epson Scan 2 window. When you are using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings.
Page 57 Placing Originals > > Placing Originals in the Scanner Placing Long Paper 1. Make sure the scanner position light ( ) is on. If the scanner position light ( ) is off, pull the scanner position selector to tilt the scanner back. 2.
Page 58 Placing Originals > > Placing Originals in the Scanner Placing Long Paper 3. Raise the input tray extension. 4. Move the edge guides to the edges of the input tray.
Page 59 Placing Originals > > Placing Originals in the Scanner Placing Long Paper 5. Load the original into the input tray straight, facing up and with the top edge facing into the ADF. Insert the paper into the ADF until it meets resistance. When loading long paper, support it at the input side so that it does not drop out of the ADF, and the output side so that the ejected paper does not get jammed or fall from the output tray.
Page 60 ❏ You need to specify the paper size in the Epson Scan 2 window. When you are using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings.
Page 61: Placing Plastic Cards
Placing Originals > > Placing Originals in the Scanner Placing Plastic Cards Placing Plastic Cards Note: Make sure there is enough space in front of the scanner for the ejected originals. 1. Make sure the scanner position light ( ) is on. If the scanner position light ( ) is off, pull the scanner position selector to tilt the scanner back.
Page 62 Placing Originals > > Placing Originals in the Scanner Placing Plastic Cards 3. Raise the input tray extension. 4. Move the edge guides to the edges of the input tray.
Page 63 Placing Originals > > Placing Originals in the Scanner Placing Plastic Cards 5. Load the plastic cards with the side to be scanned facing up with the top edge facing into the ADF. Insert the paper into the ADF until it meets resistance. Important: Do not load plastic cards vertically.
Page 64: Placing Laminated Cards
On the Main Settings tab in Epson Scan 2, select Plastic Card in Document Size or select Off in Detect Double Feed. See the Epson Scan 2 help for details. If you have not disabled Detect Double Feed on the Epson Scan 2 screen and a double feed error occurs, remove the cards from the ADF and reload them.
Page 65 Placing Originals > > Placing Originals in the Scanner Placing Laminated Cards If the scanner position light ( ) is off, pull the scanner position selector to tilt the scanner back. 2. Open the input tray. 3. Raise the input tray extension.
Page 66 Placing Originals > > Placing Originals in the Scanner Placing Laminated Cards 4. Move the edge guides to the edges of the input tray. 5. Load the plastic cards with the side to be scanned facing up with the top edge facing into the ADF. Insert the paper into the ADF until it meets resistance.
Page 67: Placing A Passport
· Select the Main Settings tab > Detect Double Feed > Off. See the Epson Scan 2 help for details. If you have not disabled Detect Double Feed on the Epson Scan 2 screen and a double feed error occurs, remove the cards from the ADF and reload them.
Page 68 Placing Originals > > Placing Originals in the Scanner Placing a Passport 2. Open the input tray. 3. Raise the input tray extension. 4. Move the edge guides to the edges of the input tray.
Page 69 Placing Originals > > Placing Originals in the Scanner Placing a Passport 5. Place the passport in the Passport Carrier Sheet. Place the passport in the Passport Carrier Sheet with the side to be scanned facing up and with the thicker side of the passport facing the leading edge.
Page 70 Placing Originals > > Placing Originals in the Scanner Placing a Passport 6. Place the Passport Carrier Sheet with the side to be scanned facing up and with the leading edge facing into the ADF. Insert the paper into the ADF until it meets resistance. 7.
Page 71 ❏ When scanning a Passport Carrier Sheet, make the appropriate settings on the Epson Scan 2 screen. When you are using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings.
Page 72: Placing Important Originals Or Photos
Placing Originals > > Placing Originals in the Scanner Placing Important Originals or Photos Related Information “Carrier Sheet Codes” on page 34 & Placing Important Originals or Photos Use a Carrier Sheet when scanning the following types of originals. ❏ Large Size Originals “Placing Large Size Originals”...
Page 73 Placing Originals > > Placing Originals in the Scanner Placing Important Originals or Photos 2. Open the input tray. 3. Raise the input tray extension. 4. Move the edge guides to the edges of the input tray. 5. Place your original in the Carrier Sheet. Place your original so that the back of the original is facing the side of the Carrier Sheet with the illustration.
Page 74 Placing Originals > > Placing Originals in the Scanner Placing Important Originals or Photos ❏ For originals ❏ For photos 6. Turn over the Carrier Sheet.
Page 75 Placing Originals > > Placing Originals in the Scanner Placing Important Originals or Photos 7. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Insert the paper into the ADF until it meets resistance. 8.
Page 76: Placing An Envelope
❏ Do not use a scratched Carrier Sheet or a Carrier Sheet that has been scanned more than 3,000 times. ❏ If you cannot find the size of the original to be scanned in the Document Size list in Epson Scan 2, select Auto Detect.
Page 77 Placing Originals > > Placing Originals in the Scanner Placing an Envelope If the scanner position light ( ) is off, pull the scanner position selector to tilt the scanner back. 2. Open the input tray. 3. Raise the input tray extension.
Page 78 Placing Originals > > Placing Originals in the Scanner Placing an Envelope 4. Move the edge guides to the edges of the input tray. 5. Load the envelope in a portrait orientation with the side to be scanned facing up. For envelopes with the opened edge (flap side) on the shorter side, you can load the envelope with the opened edge (flap side) facing Insert the envelope into the ADF until it meets resistance.
Page 79: Placing Irregular Shaped Originals
Select Main Settings tab > Detect Double Feed > Off. See the Epson Scan 2 help for details. If you have not disabled Detect Double Feed on the Epson Scan 2 screen and a double feed error occurs, remove the envelopes from the ADF and reload them.
Page 80 Placing Originals > > Placing Originals in the Scanner Placing Irregular Shaped Originals If the scanner position light ( ) is off, pull the scanner position selector to tilt the scanner back. 2. Open the input tray. 3. Raise the input tray extension.
Page 81 Placing Originals > > Placing Originals in the Scanner Placing Irregular Shaped Originals 4. Move the edge guides to the edges of the input tray. 5. Place your original in the Carrier Sheet. Place your original so that the back of the original is facing the side of the Carrier Sheet with the illustration. 6.
Page 82 Placing Originals > > Placing Originals in the Scanner Placing Irregular Shaped Originals 7. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Insert the Carrier Sheet into the ADF until it meets resistance. 8.
Page 83: Loading Batches Of Originals With Different Paper Types And Sizes
❏ Do not use a scratched Carrier Sheet or a Carrier Sheet that has been scanned more than 3,000 times. ❏ If you cannot find a Document Size that matches the original to be scanned, you need to make settings on the Epson Scan 2 screen.
Page 84 To use Automatic Feeding Mode, make the appropriate settings on the Epson Scan 2 screen. When you are using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings.
Page 85 Placing Originals > > … Placing Originals in the Scanner Loading Batches of Originals with Different Paper Types an 2. Open the input tray. 3. Raise the input tray extension. 4. Move the edge guides to the edges of the input tray.
Page 86 Placing Originals > > … Placing Originals in the Scanner Loading Batches of Originals with Different Paper Types an 5. Load the originals with the side to be scanned facing up and in descending order of paper size with the widest at the back and the narrowest at the front of the input tray.
Page 87 Placing Originals > > … Placing Originals in the Scanner Loading Batches of Originals with Different Paper Types an Note: ❏ If the edge guides are too far apart or too tight, the original may not be fed correctly. The edge guides should be aligned so that they lightly touch the edges of the original.
Page 88: Scanning
Scanning Scanning Using a Scanner Button........89 Scanning from a Computer.
Page 89: Scanning Using A Scanner Button
This application allows you to scan documents easily, and then save the scanned images in simple steps. See the Epson ScanSmart help for details on how to use the application. This section explains how to scan and save to a PDF file as a basic step.
Page 90 Scanning > > Scanning from a Computer Scanning Using Epson ScanSmart 3. Click Scan double-sided or Scan single-sided. Scanning starts automatically. 4. Check the scanned images, and organize them if necessary. You can add originals and scan them by clicking Scan.
Page 91 Scanning > > Scanning from a Computer Scanning Using Epson ScanSmart 5. Click Next. 6. Click Select Action on the Save window.
Page 92 Software Settings Required for Special Originals To scan special originals, specify the necessary settings according to the originals. Press the Settings button in Epson ScanSmart, and then select the Scanner Settings tab > Scan Settings to open the Settings screen. Type of Original Required Settings Envelopes Select Off in Detect Double Feed.
Page 93: Software Image Quality Adjustment Features
Software Image Quality Adjustment Features Press the Settings button in Epson ScanSmart, and then select the Scanner Settings tab > Scan Settings to display the Scan Settings screen. You can adjust the image quality of the scanned images using the features on the Advanced Settings tab. For more details on each feature, see the help on the screen displayed.
Page 94 Scanning > > Scanning from a Computer Scanning in Automatic Feeding Mode 3. Click Scan Settings on the Scanner Settings tab. The Scan Settings screen is displayed.
Page 95 Scanning > > Scanning from a Computer Scanning in Automatic Feeding Mode 4. Click the Main Settings tab > Automatic Feeding Mode. 5. Specify other settings for scanning on the settings screen. Note: You can make timeout settings to exit Automatic Feeding Mode. Select Settings on the Document Source list to open the Document Source Settings window.
Page 96: Using Airprint
Finish on the Automatic Feeding Mode screen displayed on your computer. Follow the instructions of the Epson ScanSmart to save the scanned image. Using AirPrint AirPrint enables instant scanning from a Mac without the need to install drivers or download software.
Page 97: Scanning From A Smart Device
Scanning Using Mopria Scan Scanning from a Smart Device Scanning Using Epson Smart Panel To scan from your smart device, search for and install Epson Smart Panel from App Store or Google Play. Note: Connect the scanner to the smart device before scanning.
Page 98: Required Settings For Scanning
Required Settings for Scanning Connecting the Scanner to the Network........99 Checking the Scanner's IP Address.
Page 99: Connecting The Scanner To The Network
If the scanner is not connected to the network, use the installer to connect the scanner to the network. To start the installer, access the following website, and then enter the product name. Go to Setup, and then start setting up. https://epson.sn You can view the operating instructions in the Web Movie Manuals. Access the following URL. https://support.epson.net/publist/vlink.php?code=NPD7126 Related Information “Lights”...
Page 100 Required Settings for Scanning > > … Connecting the Scanner to the Network Connecting to the Wireless L 1. Hold down the [WPS] button on the access point until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.
Page 101: Checking The Scanner's Ip Address
❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
Page 102: Setting Up Airprint
Setting Up AirPrint ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2 Utility. 2. Select the model for which you want to check the IP address from the Scanner list. If the scanner is not displayed in the Scanner list, your scanner could not be detected.
Page 103: Useful Features
Useful Features Setting the Glass Surface Stain Detection Feature......104 Setting the Document Protection Feature....... . 105 Setting the Operation when a Double-feed is Detected.
Page 104: Setting The Glass Surface Stain Detection Feature
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
Page 105: Setting The Document Protection Feature
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
Page 106: Setting The Operation When A Double-Feed Is Detected
1. Start Epson Scan 2 Utility. ❏ Windows 11 Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select EPSON > Epson Scan 2 Utility.
Page 107 > Setting the Operation when a Double-feed is Detected ❏ Windows 7 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2 Utility.
Page 108: Maintenance
Maintenance Cleaning Outside the Scanner........109 Cleaning Inside the Scanner.
Page 109: Cleaning Outside The Scanner
❏ Never open the scanner case. Note: ❏ You can set cleaning time notifications and alerts after making a certain number of scans in the Epson Scan 2 Utility. By default, a notification is sent after every 5,000 scans. ❏ Clean inside the scanner while it is turned on.
Page 110 Maintenance > Cleaning Inside the Scanner 1. Wipe off any stains on the roller. Open the vertical path cover. Important: When opening the vertical path cover, hold the area indicated to avoid touching the antistatic brush. If the brush becomes bent it cannot eliminate static electricity, and this may cause the output originals to stick to each other.
Page 111 Maintenance > Cleaning Inside the Scanner 3. Open the input tray, and pull the lever to open the scanner cover. 4. Wipe the rollers (8 locations). Wipe with a soft, lint-free cloth dampened with a small amount of dedicated cleaner or water.
Page 112 Maintenance > Cleaning Inside the Scanner 5. Close the scanner cover with both hands. Next, close the vertical path cover and then the input tray, in that order. After closing the cover, wait for approximately four seconds before proceeding to the next step. 6.
Page 113 Maintenance > Cleaning Inside the Scanner Note: If paper dust adheres to the inside of the vertical path cover, wipe it off with a soft, lint-free cloth. 7. Wipe off any stains inside the scanner. Open the input tray, and pull the lever to open the scanner cover. 8.
Page 114 Maintenance > Cleaning Inside the Scanner 9. Wipe the sensors (4 locations) with a cotton swab. Important: Do not use liquid such as a cleaner on a cotton swab. 10. Wipe off any stains on the separation roller. Open the cover, and then remove the separation roller. See “Replacing the Roller Assembly Kit”...
Page 115 Maintenance > Cleaning Inside the Scanner 11. Wipe the separation roller. Wipe with a soft, lint-free cloth dampened with a small amount of dedicated cleaner or water. Important: Use only a moist cloth to clean the roller. Using a dry cloth may damage the surface of the roller. 12.
Page 116 15. Install the pickup roller. See “Replacing the Roller Assembly Kit” for more details on installing. 16. Close the scanner cover with both hands. Next, close the input tray. 17. Reset the scan number by using the Epson Scan 2 Utility.
Page 117: Resetting The Number Of Scans After Cleaning Inside The Scanner
Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
Page 118 Maintenance > > Cleaning Inside the Scanner Resetting the Number of Scans After Cleaning Inside the Scanner 4. Click Reset from Regular Cleaning. Note: You cannot reset when Regular Cleaning Alert is not selected.
Page 119: Replacing The Roller Assembly Kit
Maintenance > Replacing the Roller Assembly Kit Replacing the Roller Assembly Kit The roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans exceeds the life cycle of the rollers. When a replacement message is displayed on your computer screen, follow the steps below to replace it.
Page 120 Maintenance > Replacing the Roller Assembly Kit 2. Remove the separation roller cover as shown. 3. Remove the separation roller as shown.
Page 121 Maintenance > Replacing the Roller Assembly Kit Important: Do not pull out the separation roller forcibly. This could damage the inside of the scanner. 4. Attach the new separation roller as shown. Insert the axis of the separation roller into the hole on the right side, and then lower the separation roller.
Page 122 Maintenance > Replacing the Roller Assembly Kit 5. Attach the separation roller cover as shown. Insert the axis on the upper side of the cover into the grooves, and then close the cover firmly.
Page 123 Maintenance > Replacing the Roller Assembly Kit Important: ❏ Make sure the cover is closed correctly. ❏ If the cover is hard to close, make sure the separation rollers are installed correctly. ❏ Do not install the cover while it is raised. 6.
Page 124 Maintenance > Replacing the Roller Assembly Kit 7. Remove the pickup roller as shown. 8. Attach the new pickup roller as shown. Insert the indentations at the ends of the pickup roller onto the axis on the scanner, lower the pickup roller, and then slide it to the back. Make sure the indentations are aligned.
Page 125 Maintenance > Replacing the Roller Assembly Kit 9. Close the pickup roller cover. Important: If the cover is hard to close, make sure the pickup rollers are installed correctly, and that the protruding parts are aligned. 10. Close the scanner cover with both hands. Next, close the input tray.
Page 126: Resetting The Number Of Scans After Replacing The Rollers
2. Start Epson Scan 2 Utility. ❏ Windows 11 Click the start button, and then select All apps > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select EPSON > Epson Scan 2 Utility.
Page 127: Energy Saving
❏ Windows 8.1/Windows 8 Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS...
Page 128: Moving The Scanner
Maintenance > > Moving the Scanner Transporting the Scanner 2. Click the Power Save tab. 3. Set the Power Off Timer (minutes) or Power Off If Disconnected, and then click Set. Moving the Scanner Transporting the Scanner When you need to transport the scanner, follow the steps below to pack the scanner. 1.
Page 129: How To Carry The Scanner
Maintenance > > Moving the Scanner How to Carry the Scanner 4. Store the input tray extension, and close the input tray. When the output support is extended, retract it completely. 5. Set the scanner in the vertical path position. 6.
Page 130: Updating Applications And Firmware
1. Make sure that the scanner and the computer are connected, and the computer is connected to the internet. 2. Start EPSON Software Updater, and update the applications or the firmware. ❏ Windows 11 Click the start button, and then select All apps > Epson Software > EPSON Software Updater.
Page 131: Updating Firmware Using Web Config
You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. It is useful when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details.
Page 132 Maintenance > > Updating Applications and Firmware Updating Firmware without Connecting to the Internet 3. Double-click the downloaded .exe file. Epson Firmware Updater starts. 4. Follow the on-screen instructions.
Page 133: Solving Problems
Solving Problems Problems with the Scanner......... . .134 Problems when Preparing Network Scanning.
Page 134: Problems With The Scanner
If a Wi-Fi connection error has occurred, check the Wi-Fi connection settings. ❏ Make sure Epson Scan 2 is installed correctly. ❏ If the firmware update fails and the scanner enters recovery mode, update the firmware again using a USB connection.
Page 135: Problems When Preparing Network Scanning
The IP address is not assigned to the scanner. Solutions A valid IP address may not be assigned to the scanner. Set a valid IP address using Epson Scan 2 Utility. You can confirm the current setting information from Epson Scan 2 Utility.
Page 136 Solving Problems > > Problems when Preparing Network Scanning Hints to Solving Problems CA-signed Certificate is expired. Solutions If there is a problem with the expiration date of the certificate, "The certificate has expired" is displayed when connecting to Web Config with SSL/TLS communication (https). If the message appears before its expiration date, make sure that the scanner's date is configured correctly.
Page 137: Problems Starting Scanning
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. 2. On the Epson Scan 2 Utility screen, open the Scanner list, and then click Settings to open the Scanner Settings screen.
Page 138 1. Start the Epson Scan 2 Utility. Select Go > Applications > Epson Software > Epson Scan 2 Utility. 2. On the Epson Scan 2 Utility screen, open the Scanner list, and then click Settings to open the Scanner Settings screen.
Page 139 If the IP address assigned to the scanner is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly. Click Add on the Scanner Settings screen in Epson Scan 2 Utility. Select the model you are using, enter the IP address, and then click OK.
Page 140 Required applications are not installed on your computer. Solutions Make sure the application Epson ScanSmart is installed. If Epson ScanSmart is not installed, install it again. “Installing Your Applications” on page 159 & If you are using any TWAIN-compliant programs, the correct scanner is not selected as the source setting.
Page 141: Cannot Start Scanning From Smart Device
If a message is displayed saying that the scanner is not selected, a connection has not been established between the smart device and the scanner. Follow the instructions on the Epson Smart Panel to connect to the scanner. If you cannot connect to the scanner over a network, check the Related Information.
Page 142 Solving Problems > > Problems Starting Scanning Cannot Start Scanning from Smart Device scanner and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the scanner closer to the wireless router, turn off the wireless router, and then turn it back on.
Page 143: Paper Feeding Problems
If the IP address assigned to the scanner is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly. Click Add on the Scanner Settings screen in Epson Scan 2 Utility. Select the model you are using, enter the IP address, and then click OK.
Page 144 Note: You can check the number of sheets scanned by the pickup roller in the Epson Scan 2 Utility. Start the Epson Scan 2 Utility, click on the Counter tab, and then check the Number of Scans in Roller Assembly Kit.
Page 145: Removing Jammed Originals From The Scanner
❏ If you change the scanner position while scanning, the original will get jammed. Do not change the scanner position while scanning. ❏ Epson Smart Panel does not support scanning for long paper (393.7 mm (15.5 in.) or more). Related Information “Multiple Originals Are Fed (Double Feed)”...
Page 146 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner 3. Pull the lever to open the scanner cover. 4. Carefully remove any jammed originals.
Page 147 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner 5. If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the direction of the arrow. Important: Make sure there is no paper inside the scanner.
Page 148 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner 6. Close the scanner cover with both hands. Next, close the vertical path cover. Important: Before restarting scanning, make sure that the scanner is stationary. If the scanner is not stationary, it could cause the original to jam.
Page 149 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner 2. Pull the lever to open the scanner cover. 3. Carefully remove any jammed originals.
Page 150 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner 4. If you cannot pull originals straight up, carefully pull out any jammed originals from the output slot in the direction of the arrow. Important: Make sure there is no paper inside the scanner. 5.
Page 151: Paper Jams, Paper Feed Errors, And Document Protection Issues Occur Frequently
See the Epson ScanSmart help for details on adding or editing the scanned paged after scanning in Epson ScanSmart. ❏ When you are using Epson Smart Panel, load the next original, and then tap +Scan after scanning the first page to display the Edit screen.
Page 152: Paper Protection Does Not Work Correctly
Note: You can check the number of sheets scanned by the pickup roller in the Epson Scan 2 Utility. Start the Epson Scan 2 Utility, click on the Counter tab, and then check the Number of Scans in Roller Assembly Kit.
Page 153: Scanned Image Problems
Select Scanner Setting tab and then select On-High or On-Low from Detect Glass Dirt in Epson Scan 2 Utility . When an alert is displayed, clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or a soft cloth.
Page 154: Colors Are Uneven In The Scanned Image
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. 2. Select the Adjustments tab.
Page 155: Scanned Text Or Images Are Missing Or Blurred
Epson ScanSmart: On the Epson ScanSmart, Review Scans, or Select Action screen, click Settings > Scanner Settings tab > Scan Settings button, select the Advanced Settings tab on the Epson Scan 2 screen displayed, and then enable Remove Background. ❏ Check that Text Enhancement is selected.
Page 156: The Edge Of The Original Is Not Scanned When Automatically Detecting The Size Of The Original
Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution. The Edge of the Original is Not Scanned when Automatically...
Page 157: Cannot Solve Problems In The Scanned Image
Check the Language on the Save Settings screen. ❏ If you have set Image Type to Color or Grayscale in Epson Scan 2, try adjusting the Text Enhancement setting. In Epson ScanSmart, click the Settings button > Scanner Settings tab > Scan Settings to open the Epson Scan 2 screen.
Page 158: Uninstalling And Installing Applications
Uninstalling Your Applications 3. Click Reset. Note: If initialization does not solve the problem, uninstall and re-install the scanner driver (Epson Scan 2). Uninstalling and Installing Applications Uninstalling Your Applications You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your operating system.
Page 159: Installing Your Applications
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and you only want to delete some of the drivers, delete all of them first, and then install the necessary scanner drivers again.
Page 160: Adding Or Replacing The Computer Or Devices
Adding or Replacing the Computer or Devices Connecting to a Scanner that has been Connected to the Network....161 Connecting a Smart Device and Scanner Directly (Wi-Fi Direct)....162 Re-setting the Network Connection.
Page 161: Connecting To A Scanner That Has Been Connected To The Network
We recommend using the installer to connect the scanner to a computer. To start the installer, access the following website, and then enter the product name. Go to Setup, and then start setting up. https://epson.sn You can view the operating instructions in the Web Movie Manuals. Access the following URL. https://support.epson.net/publist/vlink.php?code=NPD7126...
Page 162: Using A Network Scanner From A Smart Device
Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Scanner Directly ( Using a Network Scanner from a Smart Device You can connect a smart device to the scanner using one of the following methods. Connecting over a wireless router Connect the smart device to the same Wi-Fi network (SSID) as the scanner.
Page 163: Making Ap Mode Settings
We recommend using the installer to connect the scanner to a computer. To start the installer, access the following website, and then enter the product name. Go to Setup, and then start setting up. https://epson.sn You can view the operating instructions in the Web Movie Manuals. Access the following URL. https://support.epson.net/publist/vlink.php?code=NPD7126...
Page 164: When Changing The Computer
To use the scanner from a smart device, access the following website, and then enter the product name. Go to Setup, and then start setting up. https://epson.sn Access to the website from the smart device that you want to connect to the scanner.
Page 165: Making Wi-Fi Settings From The Control Panel
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Selecting Change the Connection Methods Follow the instructions in each window. On the Select Install Option screen, select Set up Scanner connection again (for new network router or changing USB to network, etc.) , and then click Next. Select Connect via wireless network (Wi-Fi), and then click Next.
Page 166: Disabling The Network Setting From The Control Panel
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Disab ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer. By comparing the setting information with actual communication, you can check whether the connection is correct.
Page 167: Initializing The Network Settings From The Control Panel
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Initial 1. Press the button for more than 3 seconds to disable a Wi-Fi and AP mode connection. light and light turn off when these are disabled. Note: Press the button to re-connect Wi-Fi and AP mode.
Page 168: Administrator Information
Administrator Information Connecting the Scanner to the Network....... . . 169 Introduction of Product Security Features.
Page 169: Connecting The Scanner To The Network
If your scanner and computer are in the same segment, you can also connect using the installer. To start the installer, access the following website, and then enter the product name. Go to Setup, and then start setting up. https://epson.sn Related Information “Connecting to the Wireless LAN (Wi-Fi)”...
Page 170 For the following functions, the scanner directly connects to the internet . ❏ Epson Connect Services ❏ Cloud services of other companies ❏ Firmware updating ❏ Sending scanned images to SharePoint(WebDAV) ❏...
Page 171: Connecting To The Network Using A Static Ip Address
Note: To start the installer, access the following website, and then enter the product name. Go to Setup, and then start setting https://epson.sn 2. On the Select Your Connection Method screen, select Advanced configuration, enter the static IP address, and then follow the on-screen instructions.
Page 172: Introduction Of Product Security Features
If there is no "PASSWORD" label attached, enter the serial number on the label attached to the base of the product for the initial administrator password. You can change the administrator password using either Web Config, the scanner's control panel, or Epson Device Admin. When using Epson Device Admin, see the Epson Device Admin guide or help.
Page 173: Locking The Buttons On The Control Panel (Panel Lock)
Administrator Information > > Administrator Settings Logging on to the Scanner from a Computer 2. Enter the necessary information in Current password, User Name, New Password, and Confirm New Password. The new password must be 8 to 20 characters long and only contain single-byte alphanumeric characters and symbols.
Page 174: Disabling Network Scanning From Your Computer
Checking Information for a Remote Scanner Disabling Network Scanning from your Computer You can make the following settings in Web Config to disable network scanning using EPSON Scan from your computer. 1. Access Web Config, and then select the Scan tab > Network Scan.
Page 175: Receiving Email Notifications When Events Occur
Administrator Information > > Monitoring a Remote Scanner Receiving Email Notifications When Events Occur ❏ Usage Status Check the first day of scanning, scanning count, and so on. ❏ Hardware Status Check the status of each function of the scanner. Receiving Email Notifications When Events Occur About Email Notifications This is the notification function that, when events such as scanning stop and scanner error occur, send the email to...
Page 176: Backing Up The Settings
Administrator Information > > Backing Up the Settings Import the settings Items for Email Notification Items Settings and Explanation Administrator password changed Notice when administrator password has been changed. Scanner error Notice when the scanner error has occurred. Wi-Fi failure Notice when the error of the wireless LAN interface has occurred.
Page 177: Advanced Security Settings
Internet, the risks are even higher. In order to avoid this risk, Epson scanners have a variety of security technologies. Set the scanner as necessary according to the environmental conditions that have been built with the customer's environment information.
Page 178: Controlling Using Protocols
SSL/TLS certificate, and then import it the scanner by the CA-signed communications when to the scanner. certification prevents accessing to the Epson server impersonation and on the Internet from the unauthorized access. In scanner, such as addition, communication...
Page 179 Administrator Information > > Advanced Security Settings Controlling Using Protocols 4. Click OK. The settings are applied to the scanner. Related Information “How to Run Web Config in a Web Browser” on page 30 & Protocols you can Enable or Disable Protocol Description Bonjour Settings...
Page 180 Community Name (Read/Write) Enter within 32 characters in ASCII (0x20-0x7E). If you do not specify this, leave it blank. Allow access from Epson tools Set whether to allow writing from Epson tools such as Epson Device Admin. SNMPv3 Settings Item...
Page 181: Using A Digital Certificate
Administrator Information > > Advanced Security Settings Using a Digital Certificate Item Settings and Explanation Algorithm Select an algorithm for an authentication for SNMPv3. Password Enter the password for an authentication for SNMPv3. Enter between 8 and 32 characters in ASCII (0x20-0x7E). If you do not specify this, leave it blank.
Page 182 Administrator Information > > Advanced Security Settings Using a Digital Certificate ❏ Self-signed Certificate This is a certificate that the scanner signs and issues itself. It is also called the root certificate. Because the issuer certifies itself, it is not reliable and cannot prevent impersonation. Use it when making the security setting and performing simple SSL/TLS communication without the CA- signed Certificate.
Page 183 Administrator Information > > Advanced Security Settings Using a Digital Certificate Related Information “How to Run Web Config in a Web Browser” on page 30 & CSR Setting Items Items Settings and Explanation Key Length Select a key length for a CSR. Common Name You can enter between 1 and 128 characters.
Page 184 Administrator Information > > Advanced Security Settings Using a Digital Certificate ❏ A certificate of the PEM/DER format obtained from a computer ❏ Private Key: You need to set. ❏ Password: Do not configure. ❏ CA Certificate 1/CA Certificate 2: Optional ❏...
Page 185 Administrator Information > > Advanced Security Settings Using a Digital Certificate 1. Access Web Config, and then select the Network Security tab. Next, select SSL/TLS > Certificate or IPsec/IP Filtering > Client Certificate or IEEE802.1X > Client Certificate. 2. Click Delete. 3.
Page 186: Ssl/Tls Communication With The Scanner
Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Scanner Importing a CA Certificate Import the CA Certificate to the scanner. 1. Access Web Config and then select the Network Security tab > CA Certificate. 2. Click Import. 3.
Page 187: Encrypted Communication Using Ipsec/Ip
Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering 2. Select a value for each item. ❏ Encryption Strength Select the level of encryption strength. ❏ Redirect HTTP to HTTPS Redirect to HTTPS when HTTP is accessed. 3.
Page 188 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Note: Computers that run Windows Vista or later or Windows Server 2008 or later support IPsec. Configuring Default Policy To filter traffic, configure the default policy. The default policy applies to every user or group connecting to the scanner.
Page 189 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is connected to. ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
Page 190 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Remote Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the device that you want to authenticate.
Page 191 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other than Any for the other settings, the device may not communicate depending on the other device that you want to authenticate.
Page 192 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Permit Access Select this to permit configured IP packets to pass through. Refuse Access Select this to refuse configured IP packets to pass through. IPsec Select this to permit configured IPsec packets to pass through.
Page 193 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is connected ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
Page 194 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Settings and Explanation Local Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy.
Page 195 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Transport Mode If you only use the scanner on the same LAN, select this. IP packets of layer 4 or later are encrypted. Tunnel Mode If you use the scanner on the Internet-capable network such as IPsec-VPN, select this option.
Page 196 Epson Device Admin and the a scanner driver SNMP Any port Acquiring and configuring of MIB from applications such as Epson Device Admin and the Epson scanner driver Any port 5357 Controlling WSD WS-Discovery 3702 Any port...
Page 197 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Configuration Examples of IPsec/IP Filtering Receiving IPsec packets only This example is to configure a default policy only. Default Policy: ❏ IPsec/IP Filtering: Enable ❏ Access Control: IPsec ❏...
Page 198: Connecting The Scanner To An Ieee802.1X Network
Administrator Information > > Advanced Security Settings Connecting the Scanner to an IEEE802.1X Network Configuring a Certificate for IPsec/IP Filtering Configure the Client Certificate for IPsec/IP Filtering. When you set it, you can use the certificate as an authentication method for IPsec/IP Filtering. If you want to configure the certification authority, go to CA Certificate.
Page 199: Solving Problems For Advanced Security
Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Items Settings and Explanation User ID Configure an ID to use for an authentication of a RADIUS server. Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters. Password Configure a password to authenticate the scanner.
Page 200 The IP address is not assigned to the scanner. Solutions A valid IP address may not be assigned to the scanner. Set a valid IP address using Epson Scan 2 Utility. You can confirm the current setting information from Epson Scan 2 Utility.
Page 201 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security For Self-signed Certificate, update the certificate. For CA-signed Certificate, take the certificate again for the scanner. The proxy server setting of local address is not set to web browser. Solutions When the scanner is set to use a proxy server, configure the web browser not to connect to the local address via the proxy server.
Page 202 You can solve this problem by correcting the scanner's date and time settings. Connect the scanner and the computer using a USB cable, turn the scanner on, and then perform scanning over USB using Epson Scan 2. The scanner is synchronized with the computer and the date and time settings are corrected. The scanner indicates normal status.
Page 203 The set value may be incorrect. Access the scanner according to its MAC address using EpsonNet Config or Epson Device Admin from another computer, such as administrator's. You can find the MAC address on the label pasted on the scanner.
Page 204 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Cannot Update a Self-Signed Certificate The Common Name has not been entered. Common Name must be entered. Unsupported characters have been entered to Common Name. Enter between 1 and 128 characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E). A comma or space is included in the common name.
Page 205 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Messages Cause/What to do Invalid date and time. Cause: Date and time for the scanner have not been set. What to do: Set date and time using Web Config or EpsonNet Config. Invalid password.
Page 206 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Messages Cause/What to do Private key is required. Cause: There is no paired private key with the certificate. What to do: ❏ If the certificate is the PEM/DER format and it is obtained from a CSR using a computer, specify the private key file.
Page 207: Technical Specifications
Technical Specifications General Scanner Specifications........208 Network Specifications.
Page 208: General Scanner Specifications
Technical Specifications > General Scanner Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Sheet Feed, one pass duplex color scanner Photoelectric device Effective pixels 5,100×9,300 at 600 dpi 2,550×36,000 at 300 dpi Light source RGB LED Scanning resolution 600 dpi (main scan)
Page 209: Network Specifications
Technical Specifications > > Network Specifications Wi-Fi Specifications Network Specifications Wi-Fi Specifications See the following table for Wi-Fi specifications. Countries or regions except for those listed Table A below Australia Table B New Zealand China Taiwan South Korea Table A Standards IEEE802.11b/g/n Frequency Range...
Page 210: Network Features And Ipv4/Ipv6 Support
Infrastructure and Wi-Fi Direct modes can be used simultaneously. Wi-Fi Direct only supports WPA2-PSK (AES) . Complies with WPA2 standards with support for WPA/WPA2 Personal. Network Features and IPv4/IPv6 Support Features Supported Epson ScanSmart IPv4 AirPrint IPv4, IPv6 Security Protocol IEEE802.1X...
Page 211: Supported Third Party Services
Technical Specifications > Using Port for the Scanner Supported Third Party Services AirPrint OS X Mavericks (10.9.5) or later We recommend using the latest Mac OS. Using Port for the Scanner The scanner uses the following port. These ports should be allowed to become available by the network administrator as necessary.
Page 212: Dimensions And Weight Specifications
Technical Specifications > Dimensions and Weight Specifications Dimensions and Weight Specifications Dimensions Vertical path position (units: mm (inches)) Straight path position (units: mm (inches)) Weight Approx. 1.8 kg (4.0 lb)
Page 213: Electrical Specifications
❏ Sleep mode : Approx. 1.4 W ❏ Power off: Approx. 0.1 W Note: For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption AC Adapter Electrical Specifications Model A461H (AC 100-240 V) A462E (AC 220-240 V)
Page 214: Environmental Specifications
Technical Specifications > System Requirements Environmental Specifications Temperature When operating 5 to 35 °C (41 to 95 °F) When stored –25 to 60 °C (–13 to 140 °F) Humidity When operating 15 to 80% (without condensation) When stored 15 to 85% (without condensation) Operating conditions Ordinary office or home conditions.
Page 215: Standards And Approvals
Standards and Approvals Standards and Approvals for European Models......216 Standards and Approvals for Australian Models......216 Standards and Approvals for U.S.
Page 216: Standards And Approvals For European Models
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the product.
Page 217 Manufacturer: Seiko Epson Corporation Type: J26H005 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 218: Where To Get Help
Contacting Epson Support........
Page 219: Technical Support Web Site
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 220: Help For Users In Australia
Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 221: Help For Users In Thailand
Where to Get Help > > Contacting Epson Support Help for Users in Vietnam World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Epson HelpDesk...
Page 222: Help For Users In Indonesia
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
Page 223: Help For Users In India
+91 96400 00333 Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
Page 224 Where to Get Help > > Contacting Epson Support Help for Users in the Philippines Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digitel) 1-800-3-0037766 Metro Manila: +632-8441-9030 Web Site: https://www.epson.com.ph/contact E-mail: customercare@epc.epson.com.ph Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Our Customer Care team can help you with the following over the phone: ❏...

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