Panasonic AQUAREA WH-ADC H Series User Manual

Panasonic AQUAREA WH-ADC H Series User Manual

For bi-bloc, monobloc & all in one

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AQUAREA USER GUIDE
FOR BI-BLOC, MONOBLOC
& ALL IN ONE
WH-ADC_ _ _ _H_ _ _
WH-ADC_ _ _ _J_ _ _
WH-AXC_ _ _ _H_ _ _
WH-ADC_ _ _ _J_ _ _C
WH-SDC_ _ _ _H_ _ _
WH-SDC_ _ _ _J_ _ _
WH-SXC_ _H_ _ _
WH-MDC_ _J_ _ _
WH-MDC_ _H_ _ _
WH-MXC_ _J_ _ _
WH-MXC_ _H_ _ _

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Summary of Contents for Panasonic AQUAREA WH-ADC H Series

  • Page 1 AQUAREA USER GUIDE FOR BI-BLOC, MONOBLOC & ALL IN ONE WH-ADC_ _ _ _H_ _ _ WH-ADC_ _ _ _J_ _ _ WH-AXC_ _ _ _H_ _ _ WH-ADC_ _ _ _J_ _ _C WH-SDC_ _ _ _H_ _ _ WH-SDC_ _ _ _J_ _ _ WH-SXC_ _H_ _ _ WH-MDC_ _J_ _ _...
  • Page 2: Table Of Contents

    Summary Safety precautions ........2 Operating Instructions of System ....10 Welcome ............3 Cleaning and Maintenance Instructions..17 Overview of ASHP system supplied....4 Troubleshooting ...........18 Aquarea Smart Cloud........5 Error Fault Codes ........19 Control panel function ........7 Information and Recycling of Units ....20 Model (Outdoor Unit) Model (Indoor Unit - Bi-bloc and AIO only) Serial number (Outdoor Unit) Serial number (Indoor Unit - Bi-bloc and AIO only)
  • Page 3: Welcome

    Thank you for purchasing Panasonic Aquarea air source heat pump, we really appreciate you placing your trust in us. At Panasonic, we’ve been designing our products with our customers needs in mind for over 100 years and we hope your new heat pump lives up to your expectations.
  • Page 4: Overview Of Ashp System Supplied

    · As the product is efficient, it opens the possibility to also and electric heating systems. provide cooling while still meeting construction requirements. Panasonic offers a cooling mode within its heat pump range for low consumption homes. Aquarea Smart Cloud Domestic Hot Water Cylinders (Optional) Easy and powerful energy management.
  • Page 5: Aquarea Smart Cloud

    1. Aquarea J or H Generation 2. In-house internet connection with * User interface image may change without notification. router wireless LAN or wired LAN 3. Get a Panasonic ID in https://aquarea-smart.panasonic.com/ More possibilities with IFTTT. This Then That: IFTTT service enables user to automatically trigger actions for Aquarea system based on other apps, web services or devices.
  • Page 6 Monobloc Panasonic supply 2 types of heat pumps, firstly a Monobloc system, in this system the hot water produced to feed the heating and hot water is produced externally from the property inside the outdoor unit.
  • Page 7: Control Panel Function

    AQUAREA USER GUIDE Control Panel Function Panasonic Controller The Monobloc controller will be sited within the property, On the All In One & Bi-Bloc models, the controller can be found on the front of the indoor unit, or removed and sited within the property separate from the indoor unit.
  • Page 8 Remote Controller buttons and display Mode selection Depending on the pre-set outdoor The fan coil unit is either turned ON or OFF. temperature, the system selects The outdoor unit provides cooling to the system. HEAT or COOL operation mode. Depending on the pre-set outdoor The outdoor unit provides cooling to the system.
  • Page 9 AQUAREA USER GUIDE Operations icons The status of operation is displayed. These icons will not display (under operation OFF screen) whenever the operation is OFF except weekly timer. Holiday operation status Weekly Timer operation status Solar status Quiet operation status Powerful operation status Bivalent status (Boiler)
  • Page 10: Operating Instructions Of System

    How to Change DHW Water Temperature in Cylinder* To change the hot water set point, please use the following optons: Press the ENTER button Press the RIGHT button The tank set temperature will be displayed. Use the UP or DOWN button to change the tank set temperature. Press the ENTER button to lock the new temperature and exit.
  • Page 11 AQUAREA USER GUIDE How to use the Quick Menu After the initial settings have been completed, you can select a quick menu from the following options and edit the setting. to select menu. Press to turn on/off the select menu. Force Powerful Quiet...
  • Page 12 Notes on operation icons Example: Operation icon indicate with “..” = OFF Operation icon indicate with “_____ ” = ON Force DHW Select this icon to turn the Tank DHW on or off. Press to confirm your selection. • Force DHW is turned off. •...
  • Page 13 AQUAREA USER GUIDE Quiet Mode In Quiet mode operation, noise levels can be reduced between 4 – 6dB(A), depending on the operating conditions. Select this icon to operate quietly. Press to confirm your selection. • Quiet mode is set off. •...
  • Page 14 Force Heater Select this icon to force the Heater on. Press to confirm your selection. • Force Heater is turned off. • Force Heater is turned on. Note: • It is not possible to switch on the Force Heater during operation of the heat pump. If you try to enable the force heater during operation, you will seethe following display.
  • Page 15 AQUAREA USER GUIDE Weekly Timer Select this icon to delete (cancel) or change the pre-set Weekly Timer. Press to confirm your selection. Scan to view our video tutorial on setting your weekly • Timer is turned OFF. timer. • Timer is set. After 1 sec delay.
  • Page 16 Force Defrost Select to force a refrigeration defrost Press to confirm your selection. (When the mode is accepted, the below screen will be displayed.) Error Reset Select to restore the previous settings when error has occurred. Press to confirm your selection. (When the mode is accepted, the below screen will be displayed.) •...
  • Page 17: Cleaning And Maintenance Instructions

    AQUAREA USER GUIDE Cleaning and Maintenance Instructions Cleaning Instructions To ensure optimal performance of the system, cleaning has to be carried out at regular intervals. Consult an authorised dealer. • Disconnect the power supply before cleaning. • Do not use benzine, thinner or scouring powder. Water pressure gauge •...
  • Page 18: Troubleshooting

    Troubleshooting Symptom Cause Water flowing sound during operation. Refrigerant flow inside the unit Operation is delayed a few minutes after restarting The delay is a protection for the compressor. Outdoor unit emits water/steam. Condensation or evaporation occurring in the pipes. Steam comes out of the outdoor unit in the heating mode.
  • Page 19: Error Fault Codes

    All switches are disabled except Should you require any assistance please call your installer as the first point of call, indicating the fault or fault code, otherwise please call Panasonic Technical Support 0808 2082 115 for assistance. (Your warranty card details will be required).
  • Page 20: Information And Recycling Of Units

    Want peace of mind with your Panasonic Aquarea Heat Pump? If so, check out our new worry free Aquarea Service+, a range of service packages designed to protect your heat pump. Why choose our Aquarea Service+? Our service technicians Problems can be...
  • Page 21 Service support within 24h Service support within 24h Priority support hotline 24/7 dical report including weekends including weekends check Service support within 24h Panasonic Spare parts 20% Discount Included* Panasonic Spare parts 20% Discount Included* including weekends t hotline Labour and travel costs...
  • Page 22 Simply connect Wiser to your Panasonic Aquarea Air Source Heat Pump and you’ll be able to monitor and easy adjust the heating schedules in every room via your smartphone or tablet.
  • Page 23 AQUAREA USER GUIDE What makes Wiser wiser? Multi-zoning Simplicity Flexibility Add radiator thermostats, Standard wallplate, Up to 3 channels, 16 rooms, underfloor heating controller or wireless devices 63 devices electrical heat switch as required App Control Heat Report & Insights Simple app with boost View and compare temperatures &...
  • Page 24 The Wiser Home app The app has been designed to make your life simple. Step-by-step commissioning instructions guide you through the whole process in just a few minutes. The user experience has been designed to be intuitive so you will have no problem taking control of your heating.
  • Page 25 Do not use other remote control, communication and operation device not specified by an authorised dealer orspecialist. • Use under the agreement of “Terms of Service” and “Handling of Personal Information” of Panasonic Smart Application. • For extended non-use of Panasonic Smart Application, disconnect the wireless adaptor from the device.
  • Page 26 3rd Party Heating Controls Thermostatic Radiator Valves Outdoor Ambient Air Sensor (PAW-A2W-TSOD) Buffer Tank Sensor Fitted (PAW-A2W-TSBU) Panasonic Optional Upgrade PCB Fitted (CZ-NS4P) Panasonic Room Thermistor Fitted (PAW-AW-TSRT) 2 x 2 Port Valve (DHW Control) 3 Port Valve (DHW Control)
  • Page 27 Water Inlet Temperature Compressor Frequency (°C) (Hz) Commissioning Engineer’s Name Commissioning Engineer’s Signature Customer’s Name Date of Commissioning *Customer’s Signature *To confirm demonstration of equipment operation N.B. a commissioning sheet is mandatory in order to have a valid warranty coverage uk-a2w-tech@eu.panasonic.com...
  • Page 28 Service Record It is recommended that your heating system is regularly serviced and maintained yearly, in line with manufacturers’ warranty terms and conditions, and that the appropriate service record is completed. Commisioning Service 1 Engineer Name (print) Engineer Name (print) Company Name Company Name (print) (print)
  • Page 29 AQUAREA USER GUIDE Service 6 Service 7 Engineer Name (print) Engineer Name (print) Company Name Company Name (print) (print) Contact Contact Telephone Number Telephone Number Comments Comments Engineers Engineers Date Date signature signature Service 8 Service 9 Engineer Name (print) Engineer Name (print) Company Name Company Name (print)
  • Page 30 Telephone: 1800 939 977 Telephone: 0808 2082 115 uk-aircon@eu.panasonic.com Panasonic Ireland. Panasonic Heating & Cooling - a trading name of Panasonic, A branch of Panasonic Marketing Europe GmbH Heating & Ventilation Air Conditioning UK Ltd Unit 1, The Courtyard, Kilcarbery Business Park...

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