Related Manuals for Motorola C25 Series
Summary of Contents for Motorola C25 Series
- Page 1 Level 1 and 2 Service Manual Product Family C25 C300 Dual Band Wireless Telephone C300 GSM 900/1800 MHz...
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Page 3: Table Of Contents
1 and 2 6881041B25 Level 1 and 2 Service Manual Table of Contents Table of Contents Contents Contents ................. . i Introduction . - Page 4 Table of Contents Product Family C25 October 14, 2002...
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Page 5: Introduction
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on the housing. -
Page 6: Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted... -
Page 7: Warranty Service Policy
Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers will perform level 4 (full component) repairs. -
Page 8: Parts Replacement
When ordering crystals or channel elements, specify the Motorola part number, description, crystal frequency, and operating frequency desired. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. -
Page 9: Specifications
Level 1 and 2 Service Manual Specifications Specifications General Function Specification Frequency Range GSM 880-915 MHz Tx (with EGSM) 925-960 MHz Rx Frequency Range DCS 1710-1785 MHz Tx 1805-1880 MHz Rx Channel Spacing 200 kHz Channels 174 EGSM / 374 DCS carriers with 8 channels per carrier Modulation GMSK at BT = 0.3 Transmitter Phase Accuracy... -
Page 10: Product Overview
Product Overview Product Family C25 Product Overview Motorola C300 mobile telephones feature global system for mobile communications (GSM) air interface. The C300 also provides a wireless application protocol (WAP) Internet browser. The C300 telephones incorporate a new user interface (UI) for easier operation, allows short message service (SMS) text messaging, and includes personal information manager (PIM) functionality. - Page 11 Level 1 and 2 Service Manual Product Overview Speaker Dependant Voice Recognition and Voice Note Recording This feature allows you to use voice tags for voice dialing up to 20 phone numbers in the phonebook and for creating up to 5 voice shortcuts for menu items. The phone must be “trained”...
- Page 12 Product Overview Product Family C25 the phone number displays, if no caller identification information is available, INCOMING CALL displays. User must subscribe to a caller line identification service through their service provider. Call Forwarding Call forwarding is a network feature that diverts incoming calls to another phone number if the user or phone is unavailable, or the user does not wish to receive calls.
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Page 13: General Operation
Level 1 and 2 Service Manual General Operation General Operation Controls, Indicators, and Input / Output (I/O) Connectors The C300 telephone controls are located on the keyboard. The headphone jack and power jack are on the side and bottom, respectively. Indicators, in the form of icons, are displayed on the LCD (see Figure 1 and Figure 2). - Page 14 General Operation Product Family C25 Table 1. Function and Keypad Keys (Continued) Keys Commands and Functions Send/Answer key • Press to send or answer a call. • In idle mode, press to display last dialed/missed/received numbers. • In idle mode, long press to redial the last dialed number. •...
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Page 15: Idle Display Icons
Level 1 and 2 Service Manual General Operation Table 1. Function and Keypad Keys (Continued) Keys Commands and Functions Number key • In idle mode, long press to dial any of first 9 phone numbers saved in the Phone Book. •... -
Page 16: User Interface Menu Structure
General Operation Product Family C25 Table 2. Idle Display Icons (Continued) Icon Function Descriptions Call Divert All incoming calls are diverted to a designated number. Active Line Identifies current active line. Vibrate and Ring Your phone vibrates and rings when it receives a call. Vibrate Only Your phone only vibrates without ringing when a call comes Battery... - Page 17 Level 1 and 2 Service Manual General Operation 010717-o Figure 3. Menu Structure 6881041B25 October 14, 2002...
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Page 18: Alert Settings
General Operation Product Family C25 Alert Settings C300 telephones include up to 32 preset alert tones and vibrations that can be applied individually to specific alert events or to all events at the same time. Pressing either volume key will mute the alert. Battery Function Battery Gauge The phone displays a battery-level indicator icon in the idle screen to indicate the... -
Page 19: Tools And Test Equipment
Digital Multimeter Used to measure battery voltage 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (847) 538-8000; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023. 2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844. -
Page 20: Disassembly
Disassembly Product Family C25 Disassembly The procedures in this section provide instructions for the disassembly of PF C25 (C300) telephones. Tools and equipment used for the phone are listed in Table 3. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD). -
Page 21: Removing And Replacing The Battery Cover
Level 1 and 2 Service Manual Disassembly Removing and Replacing the Battery Cover Press down on the battery cover release and slide the battery cover away from the phone as indicated in Figure 4. BATTERY COVER RELEASE BATTERY COVER BATTERY COVER 020578o Figure 4. -
Page 22: Removing And Replacing The Battery
Disassembly Product Family C25 Removing and Replacing the Battery All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. -
Page 23: Removing And Replacing The Subscriber Identity Module (Sim)
Level 1 and 2 Service Manual Disassembly To replace, align the battery with the battery compartment so the contacts on the battery match the battery contacts in the phone. Slide the top of the battery into the receptacle molded into the housing, then press the bottom end of the battery securely into the battery compartment until it locks into place. -
Page 24: Removing And Replacing The Antenna Cover
Disassembly Product Family C25 Removing and Replacing the Antenna Cover Remove the battery cover, battery, and SIM as described in the procedures. The antenna cover is secured to the rear housing by three latches Their location inside the antenna cover is indicated by the red arrows. Use the flat end of the disassembly tool, beginning at the first location indicated by the red arrow to carefully pry the antenna cover off of the rear housing. - Page 25 Level 1 and 2 Service Manual Disassembly Insert the flat end of the disassembly tool between the antenna assembly and the rear housing and gently pry the antenna out of the rear housing. See Figure ANTENNA SCREWS ANTENNA DISASSEMBLY TOOL 020583-o Figure 8.
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Page 26: Removing And Replacing The Rear Housing
Disassembly Product Family C25 Removing and Replacing the Rear Housing This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, and antenna cover as described in the procedures. - Page 27 Level 1 and 2 Service Manual Disassembly To replace, align the front housing with the rear housing then carefully press together. Replace the 4 screws and tighten firmly. Do not over tighten. Replace the antenna cover, SIM, battery and battery cover as described in the procedures.
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Page 28: Removing And Replacing The Vibrator And Vibrator Grommet
Disassembly Product Family C25 Removing and Replacing the Vibrator and Vibrator Grommet Remove the battery cover, battery, SIM, antenna cover, and rear housing as described in the procedures VIBRATOR ASSEMBLY FRONT HOUSING VIBRATOR GROMMET VIBRATOR MOTOR 020584-o Figure 10. Removing the Vibrator and Vibrator Grommet Turn the rear housing so the vibrator assembly is facing upward. -
Page 29: Removing And Replacing The Transceiver Board
Level 1 and 2 Service Manual Disassembly Removing and Replacing the Transceiver Board This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, antenna cover, and rear housing as described in the procedures Using the flat end of the disassembly tool, carefully loosen the transceiver board from the front housing. -
Page 30: Removing And Replacing The Rtc Battery
Disassembly Product Family C25 Removing and Replacing the RTC Battery Remove the battery cover, battery, SIM, antenna cover, rear housing, and transceiver board as described in the procedures Use the flat end of the disassembly tool to pry the real time clock (RTC) battery from its socket on the transceiver board. -
Page 31: Removing And Replacing The Keypad
Level 1 and 2 Service Manual Disassembly Removing and Replacing the Keypad Remove the battery cover, battery, SIM, antenna cover, rear housing, and transceiver board, as described in the procedures FRONT HOUSING KEYPAD PLASTIC TWEEZERS 020587-o Figure 13. Removing the Keypad Lift the keypad from the front housing as shown in Figure 13. -
Page 32: Removing And Replacing The Earpiece Speaker
Disassembly Product Family C25 Removing and Replacing the Earpiece Speaker Remove the battery cover, battery, SIM, antenna cover, rear housing, and transceiver board as described in the procedures. FRONT HOUSING SPEAKER DISASSEMBLY TOOL 020588-o Figure 14. Removing the Earpiece Speaker Using the flat end of the disassembly tool, pry the earpiece speaker from its cavity in the front housing as shown in Figure 17. -
Page 33: Removing And Replacing The Microphone And Microphone Grommet
Level 1 and 2 Service Manual Disassembly Removing and Replacing the Microphone and Microphone Grommet This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, antenna cover, rear housing, and transceiver board as described in the procedures TRANSCEIVER BOARD PLASTIC TWEEZERS... -
Page 34: Removing And Replacing The Keypad Switch Dome Array
Disassembly Product Family C25 Align the microphone assembly with the microphone socket press into place until fully seated. The microphone assembly is keyed to fit the microphone socket only one way. Be sure the opening in the microphone grommet is positioned to face the opening in the housing when reassembled. - Page 35 Level 1 and 2 Service Manual Disassembly Apply even pressure across the entire surface of the switch dome array to ensure proper adhesion. Replace the transceiver board, rear housing, SIM, and battery as described in the procedures. Verify correct operation. 6881041B25 October 14, 2002...
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Page 36: Sim Card And Identification
The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 17. - Page 37 Level 1 and 2 Service Manual SIM Card and Identification following diagram illustrates the various parts of this number as shown in Figure 21. IMEI 16 Digits 6 Digits 2 Digits 6 Digits 2 Digits Type Approval Code Distribution Center Individual PCB Serial Internal Use - spare factory code...
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Page 38: Troubleshooting
Product Family C25 Troubleshooting Manual Test Mode Motorola PF C25 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used. -
Page 39: Troubleshooting Chart
Level 1 and 2 Service Manual Troubleshooting Troubleshooting Chart Table 5. PF C25 Telephones: Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm defective. - Page 40 Troubleshooting Product Family C25 Table 5. PF C25 Telephones: Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY b) Transceiver board assembly Replace the transceiver board assembly defective. (refer to 1c). Verify that the fault has been cleared and reassemble with the new transceiver board assembly.
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Page 41: Programming: Software Upgrade And Flexing
Level 1 and 2 Service Manual Troubleshooting Programming: Software Upgrade and Flexing The following hardware codes must be observed in the flashing software when the phone is flashed: Hardware Region Code EMEA Asia If the phone is flexed with the wrong software, the phone displays the following message: Invalid S/W load. -
Page 42: Part Number Charts
Part Number Charts Product Family C25 Part Number Charts The following charts are provided as a reference for the parts associated with C300 telephones. Exploded View Diagram 020618-o Figure 19. Exploded View Diagram October 14, 2002 6881041B25... -
Page 43: Exploded View Parts List
Level 1 and 2 Service Manual Part Number Charts Exploded View Parts List Table 6. Exploded View Parts List Item Motorola Part Item Motorola Part Description Description Number Number Number Number 42.G2708.001 LCD lens assembly 39.G2712.001 Antenna cover 60.G2710.001 Front housing assembly 23.46002.001... -
Page 44: Model-Dependent Part Numbers
Part Number Charts Product Family C25 Model-dependent Part Numbers Table 7. Model-dependent Part Numbers Item Part Description Part Number Number C300, Silver, Thai SUG2778 C300, Dark blue, Thai SUG2779 C300, Silver, Simplified Chinese SUG2780 C300, Dark blue, Simplified Chinese SUG2781 C300, Pink, BPMF SUG2784 C300, Dark blue, English... -
Page 45: Accessories
Lanyard SYN8392 Belt Clip, Black SYN8631 Pouch, Leather, Black MOTFL0074K Pouch, Black & Light Grey w/ plastic front MOTFQ0075M Pouch, Light Blue w/velcro MOTPT0076M Pouch, Medium Blue MOTPT0076M Related Publications Motorola C300 User Guide, English 6881134B63 6881041B25 October 14, 2002... - Page 46 Part Number Charts Product Family C25 October 14, 2002 6881041B25...
- Page 47 1 and 2 Index Level 1 and 2 Service Manual Index 6881041B25 product 1 IMEI 32 accessories Introduction 1 part numbers 41 alert modes 14 antenna cover, removing and replacing 20 antenna, removing and replacing 20 keypad switch dome array, removing and replacing 30 keypad, removing and replacing 27 battery function 14...
- Page 48 Running H/F 2 keypad switch dome array 30 microphone 29 WAP (Wireless Access Protocol) 7 rear housing 22 warranty service 3 SIM card 19 Wireless Access Protocol (WAP) 7 transceiver board 25 replacing antenna 20 antenna cover 20 earpiece speaker 28 keypad 27 keypad switch dome array 30 microphone 29...
- Page 50 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. All other product or service names are the property of their respective owners. 2002 Motorola, Inc.
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