Troubleshooting - Sony DVP-NW50 User Manual

Chapter 3
Additional
Information
This chapter provides you with
additional information that will help you
understand and maintain your system.

Troubleshooting

If you have problems while using the Utility for In-Wall
Unit software, check the items below.
If the problem persists, contact your nearest Sony dealer or
a customer support center.
Display
The window does not respond or the
responses are wrong.
, Turn off the Unit by pressing X/1 (POWER) on the
Unit and the AC power unit, turn the Unit and AC
power unit back on, and then quit and restart the
Utility for In-Wall Unit software.
, Start another software program that you use
frequently, and confirm that the computer is
functioning normally.
, Uninstall Utility for In-Wall Unit software and then
re-install it again.
A Unit is not displayed on the "Music Source"
list in the "Utility for In-Wall Unit Music
Menu" window.
, Make sure that the Unit is properly connected. Refer
to the Installer's manual.
Check network settings on your computer.
, Turn off the Unit by pressing X/1 (POWER) on the
Unit and the AC power unit, turn the Unit and AC
power unit back on, and then quit and restart the
Utility for In-Wall Unit software.
An MP3 file is not displayed in a track list.
, The MP3 track does not have the extension ".MP3"
(or ".mp3").
, The MP3 track does not reside in a watched folder
specified in the "Import" tab window.
, Click "Rebuild Database" for the shared folder that
includes the MP3-format file in the "Server Setup,
powered by DiXiM" window.
, Media server is not running. Start Media Server
(page 22).
Continue to the next page l
Additional Information
Chapter 3
34