LG 98UM5K-B Owner's Manual
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OWNER'S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it for future
reference.
98UM5K-B
110UM5K-B
www.lg.com
Copyright © 2023 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG 98UM5K-B

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 98UM5K-B 110UM5K-B www.lg.com Copyright © 2023 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS BASIC ..........3 - Checking the Accessories ..........3 - Learning the Buttons ............4 GETTING READY ......5 - External Equipment Setup...........5 - Kensington Lock Device ..........6 CHECKING BEFORE INSTALLATION ......7 - Installation Orientation ..........7 - Installation Location ............8 - Wall Mount Holder ............9 PRECAUTIONS FOR USE ....
  • Page 3: Basic

    WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. BASIC NOTE • The accessories provided with your product may vary depending on the model or region. • Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions.
  • Page 4: Learning The Buttons

    Learning the Buttons The illustrations may differ depending on the model. 98UM5K-B 110UM5K-B • : Adjusts up and down. • : Moves left and right. • : Displays the current signal and mode. • : Accesses the main menus, or saves your input and exits the menus.
  • Page 5: Getting Ready

    GETTING READY External Equipment Setup IR Receiver This allows a remote control sensor to be placed in a custom location.
  • Page 6: Kensington Lock Device

    Kensington Lock Device (This feature applies only to some models.) The Kensington lock device connector is located on the back of the monitor. For more information on installation and use, refer to the user manual provided with the locking device. Connect the Kensington security system cable between the monitor and a table.
  • Page 7: Checking Before Installation

    CHECKING BEFORE INSTALLATION We are not responsible for product damage caused by failure to follow the guide. Installation Orientation Using Vertically (98UM5K-B Only) When installing vertically, rotate the monitor 90 degrees clockwise while facing the front of the screen. Tilt Angle 15˚...
  • Page 8: Installation Location

    Installation Location We are not responsible for product damage caused by failure to follow the guide. Indoor Installing on a Wall A: 40 mm (1.5 inches) or more • The warranty will not cover any damage caused by using the product in direct sunlight on the front panel.
  • Page 9: Wall Mount Holder

    To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor. Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall. The Wall Bracket dimensions of the wall mount by model are as follows. 98UM5K-B 110UM5K-B Standard...
  • Page 10: Precautions For Use

    PRECAUTIONS FOR USE Dust The warranty will not cover any damage caused by using the product in an excessively dusty environment. Afterimage • After-image appears when the product is turned off. - Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screen- saver function.
  • Page 11 Change the background color and text color at equal intervals. - Afterimages occur less when the colors to be changed are complementary to one another. ITO or MoTi Pixel Layer Switch the screen at equal time intervals. - Take caution, and ensure that text or images from before the screen change are not left in the same location after the screen change.
  • Page 12: Product Specifications

    PRODUCT SPECIFICATIONS Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product. 98UM5K-B Input/Output Ports HDMI1,2 / DisplayPort: 3840 x 2160 @ 60 Hz Recommended Resolution HDMI3: 3840 x 2160 @ 30 Hz Resolution DVI-D: 1920 x 1080 @ 60 Hz...
  • Page 13 Model Name Size (Width x Height x Depth) (mm) Weight (kg) 2198 x 1253 x 79.5 98UM5K-B Size (Width x Height x Depth) (inches) Weight (lbs) 86.5 x 49.3 x 3.1 171.9 Model Name Size (Width x Height x Depth) (mm) Weight (kg) 2474 x 1408 x 99 110UM5K-B Size (Width x Height x Depth) (inches) Weight (lbs) 97.4 x 55.4 x 3.8...
  • Page 14 Wireless module (LGSBWAC92) Specifications Wireless LAN (IEEE 802.11a/b/g/n/ac) Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 5150 to 5725 5725 to 5850 Bluetooth Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 • As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
  • Page 15: Licence

    Dolby Laboratories Licensing Corporation. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.
  • Page 16 Supplier’s Declaration of Conformity Trade Name Responsible Party LG Electronics USA, Inc. Address 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ The model and serial number of the product are 07632 located on the back and on one side of the product.
  • Page 17 USER GUIDE LG Digital Signage (MONITOR SIGNAGE) Please read the user manual before using this product to ensure safe and convenient use. 98UM5J-B 110UM5J-B www.lg.com...
  • Page 18 CONTENTS SAFETY PRECAUTIONS ....4 - [Audio] .................26 [Audio Mode] - Precautions for the AC Adapter and Power ..5 [Advanced Sound] - Precautions for Moving the Product ......7 - Precautions for Installing the Product ....8 [Speaker Control] - Precautions for Cleaning the Product ....10 [Audio Balance] - Precautions for Using the Product.......11 [Night Mode]...
  • Page 19 LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
  • Page 20: Safety Precautions

    SAFETY PRECAUTIONS The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
  • Page 21: Precautions For The Ac Adapter And Power

    • Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized service center for a replacement.
  • Page 22 • If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. - Otherwise, this may cause a fire or electric shock due to damage to the product. • Keep the power cord or AC adapter away from any heating devices. - The cord coating may melt and cause fire or electric shock.
  • Page 23: Precautions For Moving The Product

    Precautions for Moving the Product WARNING • Contact the service center before moving the product. - It may cause electric shock and damage the product. • Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. - You may be electrocuted or the product can be damaged.
  • Page 24: Precautions For Installing The Product

    Precautions for Installing the Product WARNING • Contact the service center before installing the product. - It can cause electric shock and damage the product. • Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen.
  • Page 25 CAUTION • Install the product where no Electromagnetic Interference occurs. • If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing. Please do not install the product in places such as where there is an abundance of fine dust or oil mist, chemical substances are used, exposed to direct sunlight, the temperature is very high or low, the humidity is very high.
  • Page 26: Precautions For Cleaning The Product

    Precautions for Cleaning the Product WARNING • Keep the product clean at all times. - If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. • When you need to clean the inside of the product, you must contact the service center. - Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product.
  • Page 27: Precautions For Using The Product

    Precautions for Using the Product WARNING • Do not use the product in any environment with excessively high temperatures or humidity. - It may cause electrical shock or damage the product. • If you use the product for a long period of time, take a rest from time to time to protect your vision. - Extended viewing could result in impaired vision.
  • Page 28 • Do not use high voltage electrical goods near the product (e.g., a bug zapper). - This may result in product malfunction if it receives an electrical shock. • If there is a gas leak, do not touch the outlet, and open the windows for ventilation. - Otherwise, the product may cause fire or electric shock.
  • Page 29: Precautions For Using The Remote Control

    Precautions for Using the Remote control WARNING • Avoid places with high humidity. - It may cause electrical shock or damage the product. • Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. - It may cause fire and you may be injured.
  • Page 30: Precautions For Experiencing Image Retention

    Precautions for Experiencing Image Retention • Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. - Use a screen saver when using the monitor for a prolonged period of time.
  • Page 31: Using The Remote Control

    USING THE REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 32 (POWER) Turns the monitor on or off. Turns the monitor on. Turns the monitor off. Reduces power consumption by adjusting peak screen brightness. (INPUT) Selects the input mode. Used for viewing 3D video. (This function is not supported.) Number and Alphabet buttons Enters numerical or alphabetical characters depending upon the setting.
  • Page 33 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. (This function is not supported.) After selecting the menu, select and adjust functions. (BACK) Returns to the previous level.
  • Page 34: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 35 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the standard specifications of the product, use a shielded interface cable with a ferrite core, such as a DVI-D cable. • If you turn the monitor on when the set is cold, the screen may flicker.
  • Page 36 NOTE • Software-related content may be changed without prior notice due to upgrades of the product functions. • Some features described in the User Manual may not be supported in certain models and countries.
  • Page 37: Settings

    SETTINGS Press the menu button of the remote control to enter the menu function. Users can press to select the desired adjustment function, and press to select/exit the application function. Options : [Image], [Audio], [Network], [Bluetooth], [General], [System & Device] [Image] In [Image] mode, press the right button to enter the next.
  • Page 38: [Image Mode]

    [Image Mode] Press the remote control key to select [Image Mode], press the key to enter this state. Adjustable image display mode, different modes of brightness, contrast, color is different. Options: [AI Image], [Dynamic], [Standard], [Natural], [Cinema], [Custom], (Under the [Custom] mode, the brightness, contrast and chroma of the screen can be adjusted according to the user’s requirements.) [Color Temp] Press the remote control...
  • Page 39: [Eye Comfort]

    [Eye Comfort] Press the remote control key to select [Eye Comfort], press the key to change the screen color temperature to warm color. [Restore Default Settings] Press the remote control key to select [Restore Default Settings], You can reset the backlight brightness and eye protection mode to the default values.
  • Page 40: [Image Enhancement]

    [Image Enhancement] Press the remote control key to select [Image Enhancement] mode, press the key to enter this state. Adjustable [Enhance Image], [DNR], [Skin Tone]. [Enhance Image] Press the remote control key to select [Enhance Image] mode, you can enhance the video and picture display effect.
  • Page 41 [DNR] Press the remote control key to select [DNR] mode, optimize the noise in the video. Options : [Off], [Low], [Medium], [High], [Default] [Skin Tone] Press the remote control key to select [Skin Tone] mode, adjust the screen display effect according to the skin color of the characters in the video.
  • Page 42: [Audio]

    [Audio] In [Audio] mode, right-click to enter the next-level menu. Users can choose from the menu as required. Options : [Audio Mode], [Advanced Sound], [Speaker Control], [Audio Balance], [Night Mode], [Restore Default] [Audio Mode] Press the remote control key to select [Audio Mode], set the sound equalization effect. Options : [AI Sound], [Standard], [Music], [Theater], [News], [Sports];...
  • Page 43: [Advanced Sound]

    [Advanced Sound] Press the remote control key to select [Advanced Sound] mode, set bass and treble effects. Options : [Panoramic Sound], [Bass Boost], [Clear Dialogue], [Treble Boost] [Speaker Control] Press the remote control key to select [Speaker Control] mode, set the sound output device. Options : [Speaker Control], [Audio Output (AUX)], [Coax Output (SPDIF)], [ARC]...
  • Page 44 [Speaker Control] Press the remote control key to select [Speaker Control] mode, press the key to enter this state. Set the sound output device. Options : [Speaker & Display], [Speaker Only] [Audio Output (AUX)] Press the remote control key to select [Audio Output (AUX)] mode, set the sound output through the display speaker.
  • Page 45: [Audio Balance]

    [ARC] Press the remote control key to select [ARC] mode, set the output mode of ARC. Options : [Decoder Output], [Direct Output], [Auto], [Off]. [Audio Balance] Press the remote control key to select [Audio Balance] mode, set the volume of the left and right speakers. Options : [Audio Balance], [Prioritize Left], [Prioritize Right]...
  • Page 46: [Night Mode]

    [Night Mode] Press the remote control key to select [Night Mode] mode, automatically adjust the volume to prevent sudden changes in sound. [Restore Default] Press the remote control key to select [Restore Default] mode, restore the sound setting to the default value. [Network] In [Network] mode, press the key to access the next-level menu.
  • Page 47: [Available Network]

    [Available Network] Press the remote control key to select [Available Network] mode, search and connect to available hotspots. When no network cable is connected, click the wireless network switch to display the list of searched wifi. Click a wifi, and the password input box will pop up. Enter the corresponding password and click connect.
  • Page 48: [Manually Add Network]

    [Manually Add Network] Press the remote control key to select [Manually Add Network] mode, manually add WIFI. [Ethernet] Press the remote control key to select [Ethernet] mode, set the parameters of the wired network. (This function can be used only when the network cable is connected.)
  • Page 49: [Bluetooth]

    [Bluetooth] In [Bluetooth] mode, press the key to enter the next menu. Users can select according to their own needs. Options : [Enable Detection], [Available Device] [Enable Detection] Press the remote control key to select [Enable Detection] mode, set whether the Bluetooth of this machine can be searched.
  • Page 50: [General]

    [General] In [General] mode, press the key to enter the next menu. You can select a menu based on your own requirements. Options : [Screensaver], [No Signal Standby], [Auto Standby], [Timed Shutdown], [Rest Notification], [Boot State], [Standby Indicator], [Remote Control Lock], [System Language], [Input Method]...
  • Page 51: [First On]

    [First On] After booting, the initial screen displays the home screen or the connected input source screen. Options : [Home], [Source] • [Home] : Display the home screen. • [Source] : Displays the connected HDMI screen. [Simplink] Enables interoperability between HDMI connected devices. [Screensaver] Press the remote control key to select [Screensaver] mode, the screensaver can be turned on/off.
  • Page 52: [Boot State]

    [Boot State] Press the remote control key to select [Boot State] mode, set the action of the device after power-on. Options: [Standby], [Memory], [Start] [Standby Indicator] Press the remote control key to select [Standby Indicator] mode, after the set time, set whether the LED indicator is on when in standby.
  • Page 53 [Screen Orientation] Press the remote control key to select [Screen Orientation] mode, set screen orientation. (This function is only applicable to 98 inch models.) [System & Device] In [System & Device] mode, right-click to access the lower-level menu. You can choose from the shortcut menu as required.
  • Page 54 [Online Update] Press the remote control key to select [Online Update] mode, OTA upgrade package detection, online upgrade. [Display Name] Press the remote control key to select [Display Name] mode, set display name, Bluetooth name. You can also edit the name in [Custom Name].
  • Page 55 [Storage Details] Press the remote control key to select [Storage Details] mode, display device storage information, press left and right to switch storage devices. [Local Info] Press the remote control key to select [Local Info] mode, display detailed information of the device.
  • Page 56 [Open Source License] Press the remote control key to select [Open Source License] mode, display Open source list. [Restore to Factory Settings] Press the remote control key to select [Restore to Factory Settings] mode, Restore to factory settings, select [Retain Installed Apps], you can not know the APP and its data.
  • Page 57 TROUBLESHOOTING » Each model may have different points to check. » For information on your PC settings, refer to the Windows Help. Model corresponding to sentence color COMMON VIDEO WALL SMALL INCH ENCLOSURE OLED STRETCH TOUCH Issues Related to Use •...
  • Page 58 • The screen is displayed abnormally. - Connect the signal cable that matches with the source input signal. Condensation may appear on the screen. It will disappear in a certain period of time after the product is powered The condensation formed inside the product is a natural phenomenon and is not covered under warranty. (IPX6 is a standard to protect the product from 100L of water per minute and not from infiltration of moisture in the air into the set.) When connecting the panel and the Signage box, check their serial numbers and make sure they match.
  • Page 59 Issues Related to Screen (Color) • Screen has poor color resolution (16 colors). - Use PC settings to set the color to 24 bits (True Color) or above. • Screen color is unstable or mono-colored. - Check the connection status of the signal cable. Or, re-insert the PC graphics card. •...
  • Page 60 Other Issues • The power suddenly turned off. - Check if the auto-off function is activated on the settings related time. - Power source has not being supplied properly. See if the product power cord is connected properly. - Check the power control settings. If the internal temperature of the enclosure rises, the power may shut down.
  • Page 61 Issues Related to Touch • Touch does not respond. This may occur when the USB cable between PC and product is not connected. Remove the USB cable and connect it again in 10 seconds. Make sure that your PC’s power cord is firmly plugged into a power outlet and restart your PC. Touch may not respond when the system is down due to the unstable network.
  • Page 62 Image sticking • After-image appears when the product is turned off. - If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. - When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking.

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