Dell EMC PowerEdge R450 Xeon 4309Y Installation And Service Manual

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Dell EMC PowerEdge R540
Installation and Service Manual
Regulatory Model: E46S Series
Regulatory Type: E46S001
December 2021
Rev. A12
Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
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Summary of Contents for Dell EMC PowerEdge R450 Xeon 4309Y

  • Page 1 Dell PowerEdge R450 Xeon 4309Y / 16GB / 480GB / Senza S.O. o cerca il tuo prodotto tra le migliori offerte di Server Dell EMC PowerEdge R540 Installation and Service Manual Regulatory Model: E46S Series Regulatory Type: E46S001 December 2021...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Chapter 1: Dell EMC PowerEdge R540 overview................7 Supported configurations for the PowerEdge R540 system..................7 Front view of the system..............................8 Left control panel view............................... 10 Right control panel view............................. 13 Drive indicator codes..............................14 Back panel features................................15 NIC indicator codes..............................20 Power supply unit indicator codes..........................
  • Page 4 Removing the cooling fan............................44 Installing cooling fan..............................45 Internal PERC riser................................47 Removing the internal PERC riser........................... 47 Installing the internal PERC riser..........................49 Removing the PERC card from the internal PERC riser..................50 Installing PERC card into the internal PERC riser....................51 Intrusion switch.................................
  • Page 5 Removing the LOM riser card..........................100 Installing the LOM riser card............................101 Drive backplane................................102 Backplane details............................... 102 Removing the backplane ............................104 Installing the backplane............................105 Removing the 3.5-inch rear drive backplane...................... 105 Installing the 3.5-inch rear drive backplane......................106 Cable routing..................................108 Rear drive cage..................................111 Removing the rear drive cage..........................
  • Page 6 Chapter 5: System diagnostics....................138 Dell Embedded System Diagnostics..........................138 Running the Embedded System Diagnostics from Boot Manager..............138 Running the Embedded System Diagnostics from the Dell Lifecycle Controller........138 System diagnostic controls............................. 138 Chapter 6: Getting help......................140 Contacting Dell EMC..............................140 Documentation feedback...............................140...
  • Page 7: Chapter 1: Dell Emc Poweredge R540 Overview

    Dell EMC PowerEdge R540 overview The Dell EMC PowerEdge R540 system is a 2U, dual socket rack system that supports up to: ● Two Intel Xeon Scalable Processors ● 16 DIMM slots ● Two AC and DC redundant power supply units (PSU) or single cabled PSU ●...
  • Page 8: Front View Of The System

    Figure 1. Supported configurations for a PowerEdge R540 system with rear drive Front view of the system The front view displays the features available on the front of the system. Figure 2. Front view of 12 x 3.5-inch drive system Dell EMC PowerEdge R540 overview...
  • Page 9 Drive slots Enable you to install drives that are supported on your system. For more information, see the Dell EMC PowerEdge R540 Technical Specifications on the product documentation page. Right control panel Contains the power button, USB ports, iDRAC Direct (Micro- AB USB), VGA port.
  • Page 10: Left Control Panel View

    Controller User’s Guide at www.dell.com/idracmanuals. Drive slots Enable you to install drives that are supported on your system. For more information, see the Dell EMC PowerEdge R540 Technical Specifications on the product documentation page. Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD+/-RW drive.
  • Page 11 You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch...
  • Page 12 System Event Log or the LCD panel, if available on the bezel, for specific error messages. For more information about error messages, see the Event and Error Message Reference Guide for 14th Generation Dell EMC PowerEdge Servers at www.dell.com/qrl. iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync 2 module (optional) is located on the front panel of your system.
  • Page 13: Right Control Panel View

    Direct (Micro-AB USB) LED The iDRAC Direct (Micro-AB USB) LED indicator lights up to indicate that the iDRAC Direct port is connected. For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. VGA port Enables you to connect a display device to the system.
  • Page 14: Drive Indicator Codes

    The drive status indicator remains off until all drives are initialized after the system is turned on. Drives are not ready for removal during this time. Flashes green, amber, and then turns off Predicted drive failure. Flashes amber four times per second Drive failed. Dell EMC PowerEdge R540 overview...
  • Page 15: Back Panel Features

    For more information, see the Dell EMC PowerEdge R540 Technical Specifications on the product documentation page. LOM riser port (2) Use the Ethernet or SFP+ ports to connect Local Area Networks (LANs) to the system. For more information Dell EMC PowerEdge R540 overview...
  • Page 16 Table 10. Back panel features of R540 (continued) Item Features Icon Description about the supported Ethernet or SFP+ ports. For more information, see the Dell EMC PowerEdge R540 Technical Specifications on the product documentation page. Ethernet port (2) Use the Ethernet ports to connect Local Area Networks (LANs) to the system.
  • Page 17 PCIe expansion cards on full height riser. Power supply unit (PSU) (2) For information about supported PSUs, For more information, see the Dell EMC PowerEdge R540 Technical Specifications on the product documentation page. LOM riser port (2) Use the Ethernet or SFP+...
  • Page 18 VGA port Use the VGA port to connect a display to the system. For more information about the supported VGA port, For more information, see the Dell EMC PowerEdge R540 Technical Specifications on the product documentation page. System status indicator cable...
  • Page 19 Serial port Use the serial port to connect a serial device to the system. For more information about the supported serial port, For more information, see the Dell EMC PowerEdge R540 Technical Specifications on the product documentation page. Butterfly riser slot Use the card slots to connect full-height PCIe expansion cards on butterfly riser.
  • Page 20: Nic Indicator Codes

    Table 12. Back panel features of R540 (continued) Item Features Icon Description information, see the Dell EMC PowerEdge R540 Technical Specifications on the product documentation page. Status indicator cable port Enables you to connect the status indicator cable and view system status when the CMA is installed.
  • Page 21 CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Dell EMC PowerEdge R540 overview...
  • Page 22: Lcd Panel

    The statuses and conditions of the LCD panel are outlined here: ● The LCD backlight is white during normal operating conditions. ● When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text. Dell EMC PowerEdge R540 overview...
  • Page 23: Viewing Home Screen

    Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Dell EMC PowerEdge R540 overview...
  • Page 24: View Menu

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. Dell uses this information to route support calls to the appropriate personnel.
  • Page 25: System Information Label

    System information label Figure 17. PowerEdge R540 – Service information Dell EMC PowerEdge R540 overview...
  • Page 26 Figure 18. Memory information Figure 19. OCP and internal PERC riser installation Figure 20. Riser installation Dell EMC PowerEdge R540 overview...
  • Page 27 Figure 21. Rear drive installation Dell EMC PowerEdge R540 overview...
  • Page 28: Chapter 2: Initial System Setup And Configuration

    For more information about setting up your system, see the Getting Started Guide that shipped with your system. For information on how to manage basic settings and features of the system, see the Dell EMC PowerEdge R540 BIOS and UEFI Reference Guide on the product documentation page.
  • Page 29: Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.
  • Page 30: Downloading Drivers And Firmware

    Using iDRAC virtual media www.dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.
  • Page 31: Chapter 3: Installing And Removing System Components

    Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Backplane cover • Inside the system • Air shroud •...
  • Page 32: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system.
  • Page 33: Removing The Front Bezel

    Removing the front bezel Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Unlock the bezel by using the bezel key. 2. Press the release button, and pull the left end of the bezel. 3. Unhook the right end, and remove the bezel. Figure 22.
  • Page 34: System Cover

    Figure 23. Installing the front bezel with the LCD panel System cover NOTE: The system cover of 12 x 3.5-inch + 2 x 3.5-inch (rear) system is different from other systems. The cover has one additional mylar and foam layer on the front side of the system cover. Removing the system cover Prerequisites 1.
  • Page 35: Installing The System Cover

    Figure 24. Removing the system cover Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps 1.
  • Page 36: Backplane Cover

    Figure 25. Installing system cover Next steps 1. Reconnect the peripherals and connect the system to the electrical outlet. 2. Turn on the system, including any attached peripherals. Backplane cover Removing the backplane cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 37: Installing The Backplane Cover

    Figure 26. Removing backplane cover Installing the backplane cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Installing the system cover. Steps 1. Align the tabs on the backplane cover with the guide slots on the system. 2.
  • Page 38: Inside The System

    Figure 27. Installing backplane cover Next steps Follow the procedure listed in After working inside your system. Inside the system NOTE: Components that are hot swappable are marked orange and touch points on the components are marked blue. Installing and removing system components...
  • Page 39 Figure 28. Inside the system without rear drive cage Installing and removing system components...
  • Page 40 Figure 29. Inside the system with rear drive cage 1. Information tag 2. Drive backplane 3. Cooling fans 4. Memory module 5. CPU 1 6. CPU 2 7. System board 8. LOM riser card 9. Internal PERC riser 10. Air shroud 11.
  • Page 41: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions.
  • Page 42: Installing The Air Shroud

    Next steps 1. If applicable, Installing the air shroud 2. Follow the procedure listed in After working inside your system. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 43 Figure 31. Installing air shroud NOTE: The procedure to install the air shroud for 2 x 3.5-inch rear drive system is identical. Next steps 1. If removed, install the butterfly riser. Installing and removing system components...
  • Page 44: Cooling Fans

    2. Follow the procedure listed in After working inside your system. Cooling fans Removing the cooling fan The procedure for removing standard and high performance fans are identical. Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 45: Installing Cooling Fan

    Figure 33. Removing cooling fan Next steps Installing cooling fan. Installing the internal PERC riser Installing the air shroud 4. Follow the procedure listed in After working inside your system. Installing cooling fan The procedure for installing standard and high performance fans are identical. Prerequisites 1.
  • Page 46 Figure 34. Installing cooling fan NOTE: In the 12 x 3.5-inch drive system, connect the fan 1 cable to the power interposer board connector. Installing and removing system components...
  • Page 47: Internal Perc Riser

    Figure 35. Connecting fan cable to PIB connector Next steps Installing the internal PERC riser 2. Ensure all the cables are routed correctly. Installing the air shroud 4. Follow the procedure listed in After working inside your system. Internal PERC riser Removing the internal PERC riser NOTE: The new generation PERC 11 H750, H350, and HBA350i adapters cannot be mixed with the PERC H740P, H730P,...
  • Page 48 Figure 36. Removing internal PERC riser 5. Turn the internal riser so that the PERC card is facing up. 6. Press the cable connector and disconnect the cable connected to the internal PERC card. Figure 37. Disconnecting the cable from internal PERC card Next steps Installing the air shroud 2.
  • Page 49: Installing The Internal Perc Riser

    Installing the internal PERC riser NOTE: The new generation PERC 11 H750, H350, and HBA350i adapters cannot be mixed with the PERC H740P, H730P, H330, HBA330 adapters of the previous generations in one system. For more information, see Cable routing. Prerequisites Follow the safety guidelines listed in Safety...
  • Page 50: Removing The Perc Card From The Internal Perc Riser

    Figure 39. Installing internal PERC riser 5. Connect the cables to the backplane and then route the cables to the cable guiding latch to close the latch. Next steps Installing the air shroud 2. Follow the procedure listed in After working inside your system.
  • Page 51: Installing Perc Card Into The Internal Perc Riser

    Figure 40. Removing the PERC card from the internal PERC riser Next steps Installing the internal PERC riser Installing the air shroud 3. Follow the procedure listed in After working inside your system. Installing PERC card into the internal PERC riser Prerequisites 1.
  • Page 52: Intrusion Switch

    Figure 41. Installing PERC card into internal PERC riser Next steps Installing the internal PERC riser Installing the air shroud 3. Follow the procedure listed in After working inside your system. Intrusion switch Removing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 53: Installing The Intrusion Switch

    Figure 42. Removing an intrusion switch Next steps Installing the intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the intrusion switch with the intrusion switch slot. Installing and removing system components...
  • Page 54: Drives

    Figure 43. Installing intrusion switch 2. Slide the intrusion switch until it is firmly seated in the intrusion switch slot. 3. Connect the intrusion switch cable to the connector on the system board. Next steps Installing the internal PERC riser 2.
  • Page 55: Installing A Drive Blank

    Figure 44. Removing a drive blank Next steps Installing a drive blank Installing a drive blank The procedure for installing 2.5-inch and 3.5-inch drive blanks is identical. Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, Removing the front bezel CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
  • Page 56: Installing A 2.5-Inch Drive Into A 3.5-Inch Drive Adapter

    NOTE: A 2.5 inch drive is installed in a 3.5 inch drive adapter, which is then installed in the 3.5-inch drive carrier. Steps 1. Using a Phillips #2 screwdriver, remove the screws from the side of the 3.5-inch drive adapter. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 screwdriver to remove the drive.
  • Page 57: Removing A 3.5-Inch Drive Adapter From A 3.5-Inch Drive Carrier

    Figure 47. Installing a 2.5-inch drive into a 3.5-inch drive adapter Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, Removing the front bezel 3. Remove the 3.5-inch drive carrier from the system. Steps 1.
  • Page 58: Installing A 3.5-Inch Drive Adapter Into The 3.5-Inch Drive Carrier

    Figure 48. Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Next steps Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 59: Removing A Drive Carrier

    Figure 49. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Next steps Install the 3.5-inch drive carrier into the system. 2. If removed, install the front bezel. Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 60: Installing A Drive Carrier

    Figure 50. Removing a drive carrier Next steps 1. Follow the procedure listed in After working inside your system. Install a drive carrier. 3. If you are not replacing the drive immediately, Insert a drive blank in the empty drive slot to maintain proper system cooling. Installing a drive carrier Prerequisites CAUTION:...
  • Page 61: Removing The Drive From The Drive Carrier

    Figure 51. Installing a drive carrier Next steps If applicable, install the front bezel. Removing the drive from the drive carrier Prerequisites CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. 2.
  • Page 62: Installing A Drive Into The Drive Carrier

    Next steps If applicable, Installing a drive into the drive carrier Installing a drive into the drive carrier Prerequisites CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.
  • Page 63: General Memory Module Installation Guidelines

    Figure 54. Memory socket locations Memory channels are organized as follows: Table 19. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processor 1 Slots A1 and A7 Slots A2 and Slots A3 Slots A4 and A9 Slots A5 and A10 Slots A6 Processor 2 Slots B1...
  • Page 64: Mode-Specific Guidelines

    ● RDIMMs and LRDIMMs must not be mixed. ● 64 GB LRDIMMs that are DDP (Dual Die Package) LRDIMMs must not be mixed with 128 GB LRDIMMs that are TSV (Through Silicon Via/3DS) LRDIMMs. ● x4 and x8 DRAM based memory modules can be mixed. ●...
  • Page 65 Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.
  • Page 66: Removing A Memory Module

    Table 21. Memory population rules (continued) Processor Configuration Memory population Memory population information ○ For 4 DIMMs: A1, A2, A4, A5 ○ For 8 DIMMs: A1, A2, A4, A5, A7, A8, A9, A10 Mirror population order {1, 2, 3, 4, 5, 6} Mirroring is supported with 6 DIMM slots per processor.
  • Page 67: Installing A Memory Module

    WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.
  • Page 68: Processors And Heat Sinks

    Figure 56. Installing a memory module Next steps Installing the air shroud 2. Follow the procedure listed in After working inside your system. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...
  • Page 69: Removing The Non-Fabric Processor From The Processor And Heat Sink Module

    Figure 57. Removing processor and heat sink module Next steps Installing a processor and heat sink module Removing the non-fabric processor from the processor and heat sink module Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board.
  • Page 70 Figure 58. Loosening the processor bracket 4. Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. 5. Flex the outer edges of the bracket to release the bracket from the processor. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.
  • Page 71: Installing The Non-Fabric Processor Into A Processor And Heat Sink Module

    Installing the non-fabric processor into a processor and heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2.
  • Page 72 Figure 61. Applying thermal grease on top of the processor 5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: ● Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. ●...
  • Page 73: Installing A Processor And Heat Sink Module

    Figure 62. Installing the heat sink onto the processor Next steps Installing a processor and heat sink module Installing the air shroud 3. Follow the procedure listed in After working inside your system. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.
  • Page 74: Expansion Cards And Expansion Card Risers

    b. Tighten the second screw completely. c. Return to the first screw and tighten it completely. If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM: a. Loosen both the heat sink screws completely. b.
  • Page 75 HBA: External adapter RAID - PERC9.14G/PERC10 (Internal)/ Integrated Slot FH or LP PERC11 (Dell) Non-RAID - PERC11 (Internal) (Dell) Integrated Slot FH or LP Non-RAID - PERC11 (External) (Dell) PERC 10 External adapter (Dell) Table 24. Riser configurations: No RSR - 2 CPU...
  • Page 76 PERC9.14G (Foxconn) Integrated Slot RAID - PERC9.14G/PERC10 (Internal)/ Integrated Slot PERC 11 (Dell) Non-RAID - PERC 11 (Internal) (Dell) Integrated Slot Non-RAID - PERC 11 (External) (Dell) RAID PERC10 (External) (Dell) PERC10 - External adapter (Dell) Table 26. Riser configurations: LP + LP - 2 CPU...
  • Page 77 Non-RAID - PERC11 (Internal) (Dell) Integrated Slot Non-RAID - PERC11 (External) (Dell) 2, 3, 5 FH or LP RAID - PERC 10 (External) (Dell) 2, 3, 5 PERC 10 External adapter (Dell) 3, 5 PERC 10 External adapter (Dell) 2, 3, 5 FH or LP Table 28.
  • Page 78: Removing Expansion Card From The Expansion Card Riser

    Non-RAID - PERC11 (Internal) (Dell) Integrated Slot Non-RAID - PERC11 (External) (Dell) 2, 4, 3, 5 FH or LP RAID - PERC 10 (External) (Dell) PERC 10 External adapter (Dell) 4, 3, 5 PERC 10 External adapter (Dell) 2, 4, 3, 5...
  • Page 79 Figure 64. Removing expansion card from low profile riser Figure 65. Removing expansion card from full height X1 riser Installing and removing system components...
  • Page 80 Figure 66. Removing expansion card from butterfly riser 3. If the expansion card is not going to be replaced, install a filler bracket. Figure 67. Installing filler bracket for low profile riser Installing and removing system components...
  • Page 81 Figure 68. Installing filler bracket for full height X1 riser Figure 69. Installing filler bracket for butterfly riser Next steps Install expansion card into the expansion card riser. 2. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and push the expansion card latch.
  • Page 82: Installing Expansion Card Into The Expansion Card Riser

    NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Installing expansion card into the expansion card riser Prerequisites 1.
  • Page 83 Figure 71. Removing filler bracket for full height X1 riser Figure 72. Removing filler bracket for butterfly riser 3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5.
  • Page 84 Figure 73. Installing expansion card into low profile riser Figure 74. Installing expansion card into full height X1 riser Installing and removing system components...
  • Page 85: Removing Expansion Card From The System Board

    Figure 75. Installing expansion card into butterfly riser Next steps 1. If applicable, connect the cables to the expansion card. 2. If applicable, install air shroud. 3. Follow the procedure listed in After working inside your system. 4. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the system board Prerequisites 1.
  • Page 86 Figure 76. Removing expansion card from system board 3. If the expansion card is not going to be replaced, install a filler bracket by performing the following steps: a. Align the filler bracket with the slot on the system. b. Push the filler bracket downward until firmly seated. c.
  • Page 87: Installing Expansion Card On The System Board

    Figure 77. Installing the filler bracket NOTE: Filler brackets must be installed over empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Next steps Install the expansion card on the system board Installing expansion card on the system board...
  • Page 88 Figure 78. Removing the filler bracket NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 89: Removing An Expansion Card Riser

    Figure 79. Installing expansion card on system board Next steps 1. Connect the required cables to the expansion card. 2. Follow the procedure listed in After working inside your system. Removing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 90 Figure 80. Removing low profile riser right Figure 81. Removing low profile riser left Installing and removing system components...
  • Page 91 Figure 82. Removing full height X1 riser NOTE: For butterfly riser, loosen the captive screw and holding the touch points lift the riser away from the system. Figure 83. Removing butterfly riser Next steps Install the expansion card riser. Installing and removing system components...
  • Page 92: Installing An Expansion Card Riser

    Installing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Steps 1. If removed, install the expansion cards into the expansion card riser. 2. Holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board. 3.
  • Page 93 Figure 85. Installing low profile riser left Figure 86. Installing full height X1 riser NOTE: For butterfly riser, tighten the captive screw to firmly hold the riser to the system board. Installing and removing system components...
  • Page 94: M.2 Ssd Module

    Figure 87. Installing butterfly riser Next steps 1. Follow the procedure listed in After working inside your system. 2. Install any device drivers required for the card as described in the documentation for the card. M.2 SSD module Removing the M.2 SSD module Prerequisites 1.
  • Page 95: Installing The M.2 Ssd Module

    Figure 88. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud.
  • Page 96: Optional Microsd Or Vflash Card

    Figure 89. Installing the M.2 SSD module Next steps 1. Install the BOSS card. NOTE: The procedure to install the BOSS card is similar to the Installing expansion card on the system board. Install the applicable air shroud. 3. Follow the procedure listed in After working inside your system.
  • Page 97: Installing The Microsd Card

    Figure 90. Removing the MicroSD card NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal. Next steps 1. Follow the procedure listed in After working inside your system. Installing the MicroSD card Installing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety...
  • Page 98: Optional Idsdm Or Vflash Module

    Figure 91. Installing the MicroSD card Next steps Follow the procedure listed in After working inside your system. Optional IDSDM or vFlash module Removing the optional IDSDM or vFlash card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
  • Page 99: Installing Optional Idsdm Or Vflash Card

    Figure 92. Removing the optional IDSDM/vFlash card NOTE: There are two dip switches on the IDSDM/vFlash card for write-protection. Next steps Installing optional IDSDM or vFlash card Installing optional IDSDM or vFlash card Prerequisites Follow the safety guidelines listed in Safety instructions.
  • Page 100: Lom Riser Card

    Figure 93. Installing optional IDSDM/vFlash card Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in After working inside your system.
  • Page 101: Installing The Lom Riser Card

    Figure 94. Removing LOM riser card Next steps Installing the LOM riser card Installing the LOM riser card Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the connectors on the LOM riser card with the slot on the system. 2.
  • Page 102: Drive Backplane

    Figure 95. Installing LOM riser card Next steps 1. If removed, install the risers. 2. If removed, install the rear drive cage. 3. Follow the procedure listed in After working inside your system. Drive backplane Backplane details Depending on your system configuration, the drive backplanes supported in PowerEdge R540 are listed here: Table 29.
  • Page 103 Figure 96. 8 X 3.5 inch drive backplane 1. SAS/SATA B cable connector 2. Signal connector 3. SAS/SATA A cable connector 4. Power connector Figure 97. 12 X 3.5 inch drive backplane 1. Power cable connector 2. SAS/SATA cable connector 3.
  • Page 104: Removing The Backplane

    Removing the backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can replace them in the same location.
  • Page 105: Installing The Backplane

    Installing the backplane Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: The procedure to install the backplane is similar for all backplane configurations. Steps 1. Use the hooks on the system as guides to align the slots on the backplane with the guides on the system. 2.
  • Page 106: Installing The 3.5-Inch Rear Drive Backplane

    1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove all the drives from the rear drive cage. 4. Disconnect all the cables from the backplane. Remove the rear drive cage. Steps 1.
  • Page 107 Figure 103. Installing 3.5-inch rear drive backplane Next steps Install the rear drive cage. Install all the drives. 3. Connect all the cables to the backplane. 4. Follow the procedure listed in After working inside your system. Installing and removing system components...
  • Page 108: Cable Routing

    Cable routing Figure 104. Cable routing - 12 x 3.5-inch drive backplane and 2 x 3.5-inch rear drive backplane with internal PERC riser 1. Drive backplane 2. SAS cable (BP: SAS A2 to rear drive backplane) 3. Internal PERC 4. Drive backplane (rear) 5.
  • Page 109 Figure 105. Cable routing - 8 x 3.5-inch drive backplane with internal PERC riser 1. Drive backplane 2. SATA cable (BP: BP_A to internal PERC riser: SATA_A) 3. Internal PERC 4. Cable guiding latch 5. SATA cable (BP: BP_B to internal PERC riser: SATA_B) Figure 106.
  • Page 110 Figure 107. Cable routing - 8 x 3.5-inch drive backplane 1. Drive backplane 2. SATA A cable (BP: BP_A to MB: SATA_A) 3. SATA B cable (BP: BP_B to MB: SATA_B) 4. System board 5. Cable guiding latch Figure 108. Cable routing - 2 x 3.5-inch Hybrid backplane with NVMe U.2 SSD 1.
  • Page 111: Rear Drive Cage

    7. Power interposer board (PIB) 8. PCIe cable (BP:BP PCIe B0 to MB Interposer_A) 9. PCIe cable (BP:BP PCIe A0 to MB PCIe_A0) Rear drive cage Removing the rear drive cage Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 112: System Battery

    3. Follow the procedure listed in After working inside your system. System battery The Dell EMC PowerEdge R540 system supports CR 2032 3.0-V lithium coin cell system battery. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
  • Page 113: Optional Internal Usb Memory Key

    CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. Use a plastic scribe to pry out the system battery. Figure 111. Removing the system battery 3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. 4.
  • Page 114: Optical Drive (Optional)

    3. Insert the replacement USB memory key into the USB port. Next steps 1. If removed, Install the low profile expansion card riser. 2. Follow the procedure listed in After working inside your system. 3. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optical drive (optional) Removing the optical drive Prerequisites...
  • Page 115: Installing The Optical Drive

    Power supply units NOTE: For more information, For more information, see the PowerEdge R540 Technical Specs at www.dell.com/ poweredgemanuals. CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have the same power rating.
  • Page 116: Hot Spare Feature

    ● If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide available at https://www.dell.com/idracmanuals. Removing a power supply unit blank...
  • Page 117: Removing A Power Supply Unit

    PSU handle. 3. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at www.dell.com/ poweredgemanuals. Steps Press the release latch and slide the PSU out of the system by using the PSU handle.
  • Page 118: Installing A Power Supply Unit

    1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.
  • Page 119: Installing A Non-Redundant Cabled Ac Power Supply Unit

    Removing the air shroud. 4. Disconnect the system from the electrical outlet. 5. Disconnect all the cables connected from the PSU to the system board. 6. If applicable, Removing an expansion card riser Steps 1. Using a Phillips #2 screwdriver, remove the screw securing the PSU to the system. 2.
  • Page 120: Removing A Dc Power Supply Unit

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product. CAUTION: The system needs one PSU for normal operation.
  • Page 121: Installing Dc Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product. 1. Follow the safety guidelines listed in Safety instructions.
  • Page 122 DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product. Steps 1.
  • Page 123: Power Interposer Board

    Power interposer board Removing power interposer board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Removing the air shroud 4. Disconnect all the cables connected from the PIB to the system board. NOTE: Ensure that you note the routing of the cables as you remove them from the system board.
  • Page 124: Control Panel

    Steps 1. Align the slots on the PIB with the hook on the PSU cage and slide it into place. 2. Using a Phillips #2 screwdriver, tighten the screw to secure the PIB to the system. 3. Route the cables and connect it to the system board. Figure 122.
  • Page 125: Installing The Left Control Panel

    Figure 123. Removing left control panel 3. Holding by the sides, remove the left control panel assembly away from the system. Next steps Installing the left control panel Installing the left control panel Prerequisites Follow the safety guidelines listed in Safety instructions.
  • Page 126: Removing The Right Control Panel

    Figure 124. Installing left control panel Next steps Installing the air shroud Installing PERC card into the internal PERC riser 3. Follow the procedure listed in After working inside your system. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 127: Installing The Right Control Panel

    Figure 125. Removing right control panel 3. Holding by the sides, remove the right control panel assembly away from the system. Next steps Installing the right control panel Installing the right control panel Prerequisites Follow the safety guidelines listed in Safety instructions.
  • Page 128: System Board

    Figure 126. Installing right control panel Next steps Installing PERC card into the internal PERC riser 2. Follow the procedure listed in After working inside your system. System board Removing the system board Prerequisites CAUTION: If you are using Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
  • Page 129 vFlash/IDSDM module Internal USB key (if installed) USB 3.0 module (if installed) Processors and heat sink modules h. Processors blanks (if installed) CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that you cover the processor socket with the processor dust cover. Memory modules LOM riser card Drive cage (rear) (if installed)
  • Page 130: Installing The System Board

    Figure 128. Removing the system board Next steps Installing the system board. Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
  • Page 131 Re-enable the Trusted Platform Module (TPM). For more information, see the Upgrading the Trusted Platform Module section. 5. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at www.dell.com/poweredgemanuals. Installing and removing system components...
  • Page 132: Restoring The System Using Easy Restore

    Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.
  • Page 133: Trusted Platform Module

    For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 134: Initializing Tpm For Bitlocker Users

    Figure 130. Installing the TPM Next steps Install the system board. 2. Follow the procedure listed in After working inside your system. Initializing TPM for BitLocker users Steps Initialize the TPM. For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for TXT users Steps 1.
  • Page 135: Chapter 4: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.
  • Page 136: System Board Jumper Settings

    Table 30. System board jumpers and connectors Item Connector Description FAN6 Cooling fan 6 connector CPU1 Processor socket 1 CPU1_PWR_CONN(P2) CPU1 power connector J_INTRU Intrusion switch connector J_BP_SIG1 Backplane signal connector 1 LFT_CP_CONN Left control panel connector J_SATA_B1 Internal SATA B connector RGT_CP_CONN Right panel connector SYS_PWR_CONN(P1)
  • Page 137: Disabling Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 138: Chapter 5: System Diagnostics

    System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 139 Menu Description Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
  • Page 140: Chapter 6: Getting Help

    Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,...
  • Page 141: Quick Resource Locator For R540

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.
  • Page 142: Chapter 7: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 143 Methods to download firmware and drivers section in this document. Managing your system For information about system management https://www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, and www.dell.com/openmanagemanuals >...

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