Related Manuals for Samsung RF262B Series
Summary of Contents for Samsung RF262B Series
- Page 1 Refrigerator User manual RF262B* Free Standing Appliance Untitled-1 1 2020-02-17 4:43:27...
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Page 2: Table Of Contents
1. Regulatory Notice Installation Your refrigerator at a glance Step-by-step installation Operations User interface SmartThings SMART GRID Function (Demand Response) (applicable models only) Recommendations for voice recognition Samsung Family Hub Special features Maintenance Handling and care Cleaning Replacement English Untitled-1 2 2020-02-17... - Page 3 Troubleshooting General Do you hear abnormal sounds from the refrigerator? SmartThings Samsung Family Hub Smart Grid (applicable models only) LIMITED WARRANTY (U.S.A.) SAMSUNG REFRIGERATOR English 3 Untitled-1 3 2020-02-17 4:43:27...
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Page 4: Safety Information
• Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. • If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com. -
Page 5: State Of California Proposition 65 Warning
State of California Proposition 65 Warning WARNING Cancer and Reproductive Harm - www.P65Warnings.ca.gov. Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or fire. •... - Page 6 - Deteriorated insulation on electrical parts may cause an electric shock or fire. • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire.
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Page 7: Installation Cautions
- Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. -
Page 8: Critical Usage Warnings
• Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer. • If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center. - Page 9 • Do not let children step on a drawer. - The drawer may break and cause them to slip. • Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter the refrigerator. •...
- Page 10 - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.
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Page 11: Usage Cautions
• Service Warranty and Modification. - Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator. -
Page 12: Cleaning Cautions
- Printed letters on the display may come off. • If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center. - Failing to do so may result in an electric shock or fire. -
Page 13: Critical Disposal Warnings
Critical disposal warnings WARNING • DANGER : Risk of child entrapment. Before you throw away your old refrigerator or freezer: - Take off the doors and door latch. - Leave the shelves in place so that children may not easily climb inside. - Children trapped inside a refrigerator can hurt themselves or suffocate to death. -
Page 14: Regulatory Notice
Safety information 1. Regulatory Notice 1.1 FCC Notice FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Contains Transmitter Module FCC ID: A3LCCBP730Q This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause... - Page 15 1.2 IC Notice Contains Transmitter Module IC: 649E-CCBP730Q The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
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Page 16: Installation
Installation Follow these instructions carefully to prevent accidents and to ensure the proper installation of this refrigerator. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •... - Page 17 • Moisture may form at times on the vertical hinged section. • If you close a door forcefully, the other door may open. • If the internal or external LED lamp is out of order, contact a local Samsung service center.
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Page 18: Step-By-Step Installation
Installation Step-by-step installation STEP 1 Select a site The site must: • Have a solid level surface without carpeting or flooring that may obstruct ventilation • Be out of direct sunlight • Have adequate room for opening and closing the door •... - Page 19 Model RF262BEA* 2" (50 mm) 140° " (1620 mm) " (371 mm) " (340 mm) " (908 mm) " (745 mm) " (95 mm) " (40 mm) 48" (1220 mm) NOTE The measurements of your refrigerator may differ from those listed above, depending on the measuring method.
- Page 20 Installation STEP 2 Flooring • The surface of the installation location must support a fully loaded refrigerator. • To protect the floor, put a large piece of cardboard under each leg of the refrigerator when you move it for installation. •...
- Page 21 STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 18 for the installation instructions. Tools required (not provided) Phillips screwdriver Flat-heat screwdriver...
- Page 22 Installation 2. Disconnect the wire connectors (x3) on the left door. The position of the connectors differs with the model. NOTE The position of the connectors differs with the model. CAUTION • Do not remove both doors simultaneously. Make sure to remove one door at a time.
- Page 23 5. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge. 6. Gently pull up the door vertically to remove. Do not apply excessive force to the door.
- Page 24 Installation 2. Gently draw up the clamp in several steps. To prevent finger injuries, do not apply a sudden force to the clamp. 3. Pull up the clamp to remove. 4. Open the door 90 degrees. While holding the door, pull up and remove the top hinge.
- Page 25 5. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury. 6. Lay the door down on a flat surface. To reattach the fridge doors Once the refrigerator is in or near it's final location, re-attach the doors by following the directions in the reverse order of removal.
- Page 26 Installation To detach the freezer drawer 1. Slide open the freezer drawer and remove the upper basket. 2. Pull up to remove the lower basket from the rail assembly. 3. Remove the screws (x4) on each side of the rail assembly. 4.
- Page 27 CAUTION • Use caution not to scratch or dent the rail assembly. • Make sure you mount the freezer baskets in the correct position. Otherwise, the door does not open or close properly, which causes frost to build up. • Do not store too much food in the freezer drawer.
- Page 28 Installation STEP 4 Adjust the levelling feet CAUTION • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. • Levelling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
- Page 29 STEP 5 Adjust the door height The door height can be corrected using the height bolt on the middle hinge of the refrigerator. 1. Slide open the freezer drawer to reveal the middle hinge. 2. Insert a Phillips screwdriver into the height bolt on the middle hinge.
- Page 30 Installation STEP 6 Attach the handles CAUTION The refrigerator handles must be oriented in the correct direction. • The fridge handles must be attached so that their holes face each other. • The freezer handle must be attached so that its hole faces downwards. 1.
- Page 31 4. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten. 5. Repeat Steps 2 through 4 with the second refrigerator door handle. 6. To fix the freezer handle to the refrigerator, first place the left side of the freezer handle onto the left handle screw.
- Page 32 Installation STEP 7 Connect the water dispenser line (applicable models only) A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms.
- Page 33 Connect the water supply line to the refrigerator There are several items you must purchase to complete this connection. You may find these items sold as a kit at your local hardware store. • ” copper tubing Copper Tubing • ”...
- Page 34 Installation CAUTION • The water line must be connected outside of the refrigerator. • Do not use copper lines. • If cutting the tubing for resizing, make sure the ends of the tubing are vertically clean cut. CAUTION Do not mount the water filter on any part of the refrigerator.
- Page 35 NOTE Only connect the water line to a potable water source. • If you have to repair or disassemble the water line, cut off “ of the plastic tubing to make sure you get a snug, leak-free connection. • You can test the water line quickly using a paper cup. Under normal conditions, the water dispenser can fill a 5 3/4 oz.
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Page 36: Operations
Operations User interface NOTE • For more information about other menus and apps available on the Refrigerator app. See the Online manual of your refrigerator. • The content of apps and widgets, or their design is subject to change or support may be discontinued without notice, depending on the content provider’s policy. - Page 37 01 Home screen 01 Apps & Widgets • Tap a desired app or widget to launch • Tap and hold an app or widget to enter Edit mode. A grid appears. In Edit mode, you can drag and drop an app or widget to a new position on the grid.
- Page 38 Operations Indicates there is a notification message. Notification ( ) Cloud sync ( ) Indicates Family Hub is receiving data from the cloud server. Indicates Energy Saver is on. Energy Saver ( ) 02 Soft buttons 01 Bixby - Tap to use Bixby. 02 Task Manager - Tap to open the Task Manager.
- Page 39 Fridge Manager To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge Manager widget. • Tap < or > on the bottom of the widget to move between pages. • On the first page, you can check the current temperatures or modes of each compartment as well as active special functions.
- Page 40 Operations The Fridge Manager is a graphical representation of your refrigerator. The top half represents the refrigerator compartment, the bottom left the freezer compartment, and the bottom right the FlexZone. The temperature or mode settings for each are displayed over each section.
- Page 41 NOTE The displayed conditions may differ from the actual temperature and humidity. NOTE Also displayed is the Ice Maker off (ice making off) indicator at the top, center. When the indicator displays Ice Maker off, the refrigerator's ice maker is turned off. Turns the icemaker on and off.
- Page 42 Operations Works with the Smart Grid energy saving manager. Tap to Demand Response open. Tap and drag the button to turn on or off. See the (applicable models only) Smart Grid section in this manual for more information. Cooling Off mode (also called Shop mode), is designed for use by retailers when they are displaying refrigerators on the shop floor.
- Page 43 - Available devices are Bluetooth-enabled headsets, headphones, and speakers. • Easy Connection can be used with Samsung Easy Smartphone apps, and allows you to connect your Connection device to the same home Wi-Fi network that your smartphone is connected to.
- Page 44 Operations • You can set the function that related with voice recognition. • Language and Voice Style : Set the language to communicate with Bixby and set the style of voice feedback. The selected language is applied only when you talk with Bixby. •...
- Page 45 • Make sure the Software Update function is on with a proper Wi-Fi network connection. • When updates are available, the Update button Device becomes active. When updates are complete, the information refrigerator restarts automatically. • Legal information displays the Open Source License Agreement.
- Page 46 Operations Display reset (applicable models only) If the display is not working correctly, try resetting the display. This may resolve the problem. 1. Open the right-side fridge door and locate the switch cover on the top right corner of the door. 2.
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Page 47: Smartthings
SmartThings Installation Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device. NOTE • The SmartThings app is not available for some tablet and iPad and some smartphone. - Page 48 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
- Page 49 Category Item Description Displays the desired temperature setting of the Fridge temperature fridge. Displays the desired temperature setting of the Freezer temperature freezer. Pantry Room settings Displays the settings of the Cool Select Pantry. Monitoring Detects abnormal operations of the Diagnosis refrigerator.
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Page 50: Smart Grid Function (Demand Response) (Applicable Models Only)
Operations SMART GRID Function (Demand Response) (applicable models only) When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest. NOTE •... - Page 51 • Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period. This function reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and making ice. - TALR (L4) mode is automatically deactivated after it lasts for the received duration (max.
- Page 52 Operations Using the Energy Management Function The Energy Management function enables you to control and monitor your Energy Management refrigerator using the SmartThings app for your convenience. NOTE • To use the Energy Management refrigerator functions, you have to install the corresponding app first.
- Page 53 Provision for Open Access to the Connected Product Requirements 1. SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/) - Energy Consumption Reporting - Demand Response 2. OPEN API - Operational Status, User Settings & Messages - ICE Maker Status: GET /icemaker/status/vs/0 - Door Open Alarm: GET /doors/vs/0 - DR Status: GET /drlc/vs/0 - Delay Defrost Capability...
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Page 54: Recommendations For Voice Recognition
Family Hub”. Download and install the Samsung Family Hub app provided by Samsung Electronics to your smart device. NOTE • The Samsung Family Hub app is not available for some tablet and iPad and some smartphone. - support that [Android] OS 6.0 or higher (mimimum 2GB RAM Size) - support that [iOS]10.0 or higher/iPhone6 or higher. - Page 55 Samsung account You are required to register your Samsung account to use the Samsung Family Hub app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. NOTE To connect your smartphone and the refrigerator, register your Samsung account in Settings ...
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Page 56: Special Features
Operations Special features Ice maker (applicable models only) The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice. Ice making After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice: 1. - Page 57 • When reinserting the ice maker tray, make sure that the tray is properly centered at the entrance. Otherwise, the tray can get stuck. Ice Maker Off To disable the ice maker, tap Fridge Manager > Fridge Settings > Ice Maker on the Home screen, and then select Off.
- Page 58 Operations Cool Select pantry The Cool Select pantry is a full-width drawer featuring a temperature control. It has a temperature sensor that adjusts the amount of cold air allowed into the pantry. Control bar To select a mode, press Temp. repeatedly. The temperature will change to match the mode settings.
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Page 59: Maintenance
Maintenance Handling and care Tempered glass shelves (fridge) • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out. • To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch. - Page 60 Maintenance Door bins The top door bin section has a marked line to ensure easy removal and proper reinsertion. Lift up the door bin, and then pull out straight. CAUTION Do not allow children to play with the bins. Sharp-edged corners may cause injury. Vegetable &...
- Page 61 Vegetable shelf 1. Slide out the left-side vegetable drawer. 2. Slide in the right-side foldable shelf. 3. While supporting the vegetable shelf with one hand, slide it out with the other hand. NOTE To use the space that is opened up after removing the foldable shelf, take out the vegetable shelf.
- Page 62 Maintenance Freezer basket divider Loosen and remove the screw from the lower side of the divider. Then, pull up straight to remove the divider. Cool Select pantry • To remove the pantry, slide the pantry fully open. Lift up the front side of the pantry, and then remove.
- Page 63 Pantry divider • To remove the divider, slide the pantry fully open. Lift up the front side of the divider first, and then the rear side to unlock. Pull straight up to remove. • To reinsert the divider, insert the rear side of the divider first, and then the front side so that the divider locks into position.
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Page 64: Cleaning
Maintenance Cleaning Interior and exterior WARNING • Do not use benzene, thinner, home/car detergent, or Clorox™ for cleaning. They may damage the surface of the refrigerator or cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. •... -
Page 65: Replacement
• Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters. - Page 66 Remove the water filter. For more information or servicing, contact a licensed plumbing professional. Ordering a new filter To purchase a new water filter, contact a local Samsung service center or visit www. samsungparts.com on the web. LED Lights To replace the LED lights on the refrigerator, contact a local Samsung service center.
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Page 67: Troubleshooting
Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes Solution • Power cord is not plugged • Properly plug in the power in properly. - Page 68 Troubleshooting Odors Symptom Possible causes Solution • Clean the refrigerator and • Spoiled food. remove any spoiled food. Refrigerator has odors. • Make sure strong smelling • Food with strong odors. food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the •...
- Page 69 Water/ice (dispenser models only) Symptom Possible causes Solution • Make sure the water Water flow is weaker • Water pressure is too low. pressure is between 20 to than normal. 120 psi (138-862 kPa). • The ice maker function is Ice maker makes a activated, but the water •...
- Page 70 Water does not • Dispenser Lock is activated. • Deactivate Dispenser Lock. dispense. • Use only Samsung-provided or approved filters. • A third-party water filter • Unapproved filters may was installed. leak and damage the refrigerator.
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Page 71: Do You Hear Abnormal Sounds From The Refrigerator
Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrigerator may make sounds similar to a car engine ignition. - Page 72 Troubleshooting • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.
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Page 73: Smartthings
• The old Samsung Smart Refrigerator app cannot connect with fails to operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. The SmartThings app • Make sure that your router is operating normally. -
Page 74: Samsung Family Hub
Troubleshooting Samsung Family Hub Symptom Action • The Samsung Family Hub app is not available for some tablet Could not find and iPad and some smartphone. “Samsung Family - support that [Android] OS 6.0 or higher (mimimum 2GB Hub” in the app RAM Size) market. -
Page 75: Smart Grid (Applicable Models Only)
Management System) supporting SEP (Smart Energy profile). • Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps. • Install and run the SmartThings app on your smartphone. • Make sure that your home router is operating normally with proper Internet service and connection. -
Page 76: Lcd
Troubleshooting Symptom Action • This refrigerator can connect only with Samsung Smart TV Launched in 2015~17 : J/K/MU6400 series or above. Launched in 2018 : NU7400 series or above, Launched in Cannot connect to my 2018 : Q60R series or above. Please check the model name of your TV first. -
Page 77: Limited Warranty (U.s.a.)
If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service. - Page 78 Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues. EXCLUSION OF IMPLIED WARRANTIES...
- Page 79 PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
- Page 80 Model RF262BEAESR RF262BEAE** Variant Model (The symbol “*” can be any alphanumeric character.) Samsung Electronics America, Inc. 85 Challenger Road. Responsible Party - U.S. Contact Information Ridgefield Park. NJ 07660 Phone: 1-800-SAMSUNG (726-7864) FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following...
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- Page 84 How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center. Country Contact Center Web Site 1-800-SAMSUNG (726-7864) U.S.A...