Page 1 Bull NovaScale R620 User’s Guide...
Page 3 Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers and/or its licensors. NEC Computers and/ or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Page 4 NovaScale R620 User Guide Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NovaScale series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them; such components are labelled warning.
Page 5 NovaScale R620 User Guide SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein.
Page 6 NovaScale R620 User Guide NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 7 NovaScale R620 User Guide PREFACE Welcome to the NovaScale/Fault Tolerant Server series. NovaScale/Fault Tolerant Server series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided by NovaScale series. In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure non-stop running;...
Page 8: About This User's Guide
NovaScale R620 User Guide ABOUT THIS USER'S GUIDE This User's Guide helps a user to properly setup and use the product. Consult this guide to ensure safety as well as to cope with trouble during a system setup and daily operation. Keep this manual handy.
Page 9 NovaScale R620 User Guide Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols describe at the beginning. Important points or instructions to keep in mind when using the IMPORTANT: server or software CHECK: Something you need to make sure when using the server of software...
Page 10: Table Of Contents
NovaScale R620 User Guide CONTENTS PREFACE............................iv ABOUT THIS USER'S GUIDE ...................... v Chapter 1 ........................... 1-1 Precautions for Use......................1-1 WARNING LABELS ........................1-2 Server Chassis ..........................1-2 Front Side ..........................1-2 CPU/IO modules ........................1-3 General .............................1-5 Use of Power Supply and Power Cord ..................1-6 Installation, Relocation, Storage and Connection..............1-7 Cleaning and Handling of Internal Devices ................1-9 During Operation ........................1-10...
Page 11 NovaScale R620 User Guide Configuring Dual LAN......................3-28 Removing Dual LAN ......................3-32 CHECK THE DUPLICATING OPERATION OF MODULES..........3-33 Evaluate Start-up and Stop of CPU/IO Modules ..............3-33 NovaScale/ft Server series SERVICE PROGRAM CONFIGURATION ........3-35 FILE CHECK FEATURE OF GeminiEngine Control Software ..........3-36 Checking files........................
Page 12 NovaScale R620 User Guide Maintenance........................6-1 DAILY MAINTENANCE ......................6-2 Checking Alert .........................6-2 Checking STATUS LEDs ......................6-2 Making Backup Copies ......................6-2 Cleaning ...........................6-2 SYSTEM DIAGNOSTICS......................6-7 Tested Items ..........................6-7 Starting up and Exiting System Diagnostics ................6-7 OFF-LINE MAINTENANCE UTILITY..................6-10 Starting the Off-line Maintenance Utility................6-10 Features of Off-line Maintenance Utility ................6-10 RELOCATING/STORING THE NovaScale/ft Server series .............6-11 Chapter 7 ...........................
Page 13 NovaScale R620 User Guide PROCESSOR (CPU) ......................... 8-20 Installing CPU (Model with Air-cooling Kit)................ 8-21 Removing CPU (Model with Air-cooling Kit) ..............8-23 Installing CPU (Model with Water-cooling Kit) ..............8-24 Removing CPU (Model with Water-cooling Kit)..............8-26 Replacing CPU ........................8-27 ft Remote Management Card .....................
Page 14: Chapter 1
Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.
Page 15: Warning Labels
NovaScale R620 User Guide WARNING LABELS Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or damage these labels). If some label is missing, about to peel off, or illegible, contact your sales agent. Server Chassis Front Side...
Page 16: Cpu/Io Modules
NovaScale R620 User Guide CPU/IO modules The following shows the place on CPU/IO modules where the label is attached. Standard Model...
Page 17 NovaScale R620 User Guide Water-cooling kit...
Page 18: General
NovaScale R620 User Guide PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely. Read this section carefully to ensure proper and safe use of the server. For symbol meanings, see "SAFETY INDICATIONS" described in the previous section. General WARNING Do not use the equipment in an operation where human lives are involved or high reliability is...
Page 19: Use Of Power Supply And Power Cord
NovaScale R620 User Guide Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe.
Page 20: Installation, Relocation, Storage And Connection
NovaScale R620 User Guide Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the equipment. Be sure to power off the equipment and unplug its power cords from the wall outlet before installation/relocation. All voltage is removed only when the power cords are unplugged. CAUTION Do not install or store the equipment in an unsuitable place.
Page 21 NovaScale R620 User Guide CAUTION Do not connect any interface cable with the power cord of the server plugged to a power source. Make sure to power off the server and unplug the power cord from a power outlet before installing/removing any optional internal device or connecting/disconnecting any interface cable to/from the server.
Page 22: Cleaning And Handling Of Internal Devices
NovaScale R620 User Guide Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the CD-ROM drive.
Page 23: During Operation
NovaScale R620 User Guide During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works. There is a risk of malfunction and injuries. Do not touch the equipment when it thunders. Unplug the equipment when it threatens to thunder.
Page 24: Rack-Mount Model
NovaScale R620 User Guide Rack-mount Model CAUTION Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack conforming to the EIA standard. Do not use the equipment without a rack or install it on a nonconforming rack. The equipment may not function properly, and there is a risk of damage to physical assets or injuries.
Page 25: For Proper Operation
NovaScale R620 User Guide For Proper Operation Observe the following instructions for successful operation of the server. Failure to observe them could lead to malfunction or breakdown. Perform installation in a place where the system can operate correctly. For details, see the separate volume “User’s Guide (Setup)”.
Page 26: Disposal Of Equipment And Consumables
NovaScale R620 User Guide DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dispose of the main unit, hard disk drives, floppy disks, CD-ROMs, optional boards, etc., you need to observe your local disposal rules. Dispose the attached power cable along with the equipment to avoid being used with other equipment.
Page 27: If System Trouble Is Suspected
NovaScale R620 User Guide IF SYSTEM TROUBLE IS SUSPECTED Before sending the equipment for repair, try the following: Check if its power cord and connection cables are attached correctly. See “Error Messages” in Chapter 7 to check if there is a relevant symptom. If yes, take measures as instructed. Certain software programs are required for operation of NovaScale/ft Server series.
Page 28 NovaScale R620 User Guide Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor.
Page 29: Chapter 2
Chapter 2 General Description This chapter describes what you need to know to use the NovaScale/ft Server series. Refer to this chapter when you want to know about certain components and how to operate them.
Page 30: Standard Features
NovaScale R620 User Guide STANDARD FEATURES High performance ® Intel Xeon® Processor R620-LR: 1.6 GHz R620-MR: 2.4 GHz High-speed Ethernet interface (1000 Mbps/100 Mbps/10 Mbps supported) High-speed disk access (Ultra320 SCSI) Expandability Two slots (low profile) of PCI bus (100 MHz) (R620-LR) Three slots (low profile) of PCI bus (100 MHz) (R620-MR) Large memory of up to 12GB (R620-LR)
Page 31 NovaScale R620 User Guide The NovaScale/ft Server series achieves fault-tolerant high-availability in a space-saving form factor by incorporating redundant hardware module pairs in a single chassis. These modules work in synchronous tight lockstep while constantly making comparisons with each other and detecting anomalous diversions in operation. NovaScale/ft Server series is a highly fault-tolerant Windows server that achieves continuous computing operations, data storage mirror, and continuous network connection.
Page 32 NovaScale R620 User Guide NovaScale/ft Server series mainly provides the following advantages: Highly fault-tolerant processing and I/O subsystems NovaScale/ft Server series use redundant hardware and software to assure server operation even if one module suffers trouble with its processor, memory, I/O (including trouble related to the I/O controller), disk drive, or Ethernet adapter.
Page 33 NovaScale R620 User Guide Free area (*) Partition for operating system (*) * The size varies depending on the specification at setup. CHECK: The partition for operating system is not mirrored at the time of EXPRESSBUILDER setup completion. Mirror the partition separately. Windows OS and media The Windows OS media used on NovaScale/ft Server series are not specifically processed for it.
Page 34: How The Operating System Sees The Cpu Modules
NovaScale R620 User Guide HOW THE OPERATING SYSTEM SEES THE CPU MODULES On NovaScale/ft Server series, the CPU modules are redundantly configured and all processors installed on this server are shown. How CPU modules appear on Device Manager The Device Manager shows the logical CPUs. On a multi-processor system, the number of displayed CPUs is the number of physical processors on one CPU/IO module, multiplied by the number of cores per processor.
Page 35: How Cpu Modules Appear On Task Manager
NovaScale R620 User Guide How CPU modules appear on Task Manager As with the Device Manager, all the logical CPUs are shown:...
Page 36: Names And Functions Of Components
NovaScale R620 User Guide NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: (1) Front bezel The cover to protect devices in the front: this cover can be locked by the security key shipped together. (2) LEDs For more information, see the description on the front view (page 2-9).
Page 37: Front View (Inside)
NovaScale R620 User Guide Front View (inside) Rack model (with the front door open) POWER LED (green) This LED lights when the power supply is switched on (see page 2-18). DISK ACCESS LED (green/amber) This LED lights green when the internal hard disk drives are accessed. If any internal hard disk drive is failing, the LED lights amber (see page 2-18).
Page 38 NovaScale R620 User Guide switch is pressed once (see page 2-23). The power supply is turned off when the switch is pressed once again (see page 2-25). Pressing this button for 4 or more seconds shuts down the server forcefully (see page 4-37). TIP: Use your finger to press the POWER switch.
Page 39 NovaScale R620 User Guide (24) Memory group 1 error LED See page 2-20. (25) HCS2 error LED See page 2-21. (26) Power supply unit error LED See page 2-20. (27) HCS1 error LED See page 2-21. (28) Heat warning LED See page 2-21.
Page 40: Cd- Rom Drive
NovaScale R620 User Guide CD- ROM Drive Status LED An LED that stays on while the loaded CD-ROM is accessed. CD tray eject button A button for ejecting the CD tray. Manual release hole When the eject button does not work, insert a metal pin into this hole to forcefully eject the CD tray. 2-12...
Page 41: Rear View
NovaScale R620 User Guide Rear View Rack model Power supply units Power supply units supply DC power to the server. Cooling fan unit 2 Lock springs A lock spring prevents a power supply cord from disconnected from this device. AC inlets A power cord is connected to this socket.
Page 42 NovaScale R620 User Guide (10) LAN connector 1 This connector is used to connect to a network. (11) LAN connector 2 This connector is used to connect to a network. (12) LINK/ACT LEDs A LINK/ACT LED indicates the LAN access status (see page 2-21). (13) Speed LEDs A speed LED indicates the transfer speed of the LAN (see page 2-21).
Page 43: Cpu/Io Module
NovaScale R620 User Guide CPU/IO Module Module handle Cooling fan unit 1 Heat sink (CPU#1) PCI slot DIMM For more information on slot numbers, see the figure on next page. CPU/IO module (without a water-cooling kit) (R620-LR model) Module handle Cooling fan unit 1 Water cooling kit PCI slot...
Page 44 NovaScale R620 User Guide CPU/IO module board DIMM slots (1)-1 DIMM slotA1 (1)-2 DIMM slot B1 (1)-3 DIMM slot A2 (1)-4 DIMM slot B2 (1)-5 DIMM slot A3 (1)-6 DIMM slot B3 HCS-A connector A water cooling kit installed for the CPU#1 is attached to this connector. Fan connector Processor #1 socket (CPU#1) Processor #2 socket (CPU#2)
Page 45: Ft Remote Management Card
NovaScale R620 User Guide ft Remote Management Card (1) Edge connecting to a server This edge of the card connects to the connector for this card in this device IMPORTANT: Attaching this card to a slot or device other than those specified may cause problems. Do not attach this card to any non-specified slot or device.
Page 46: Leds
NovaScale R620 User Guide LEDs This section describes indications and meanings of the LEDs on NovaScale/ft Server series. See “NAMES AND FUNCTIONS OF COMPONENTS” earlier in this chapter for the locations of each LED. POWER LED This LED lights green while the server is powered on. When power is off, this LED is off. The LED also lights green when one of CPU/IO modules is powered on.
Page 47 NovaScale R620 User Guide CPU/IO status Description Action LED indications Green The CPU/IO module is – running successfully. A number of errors that Blinking green Although you can continue using the server, it is recommended to can be fixed by memory contact your service agent.
Page 48 NovaScale R620 User Guide UID LED This LED blinks blue by ESMPRO Manager, DianaScope or remote management of WEB server functions to identify the targeted device for maintenance. Use this LED when you have two or more of this device model on a single rack. When you are finished with maintenance, switch off the UID LED.
Page 49 NovaScale R620 User Guide Heat Warning LED This LED lights amber when the temperature in the CPU/IO module is not within an appropriate range. HCS 1 Error LED This LED lights amber when the water cooling kit 1 in the CPU/IO module has a problem. HCS 2 Error LED This LED lights amber when the water cooling kit 2 in the CPU/IO module has a problem.
Page 50 NovaScale R620 User Guide lights green. When the LED lights amber, the fan unit may have a problem. Contact you service agent and ask for the replacement of the cooling fan unit. 2-22...
Page 51: Basic Operation
NovaScale R620 User Guide BASIC OPERATION This section describes basic operation procedures of NovaScale/ft Server series. Installing/removing the front bezel When you power on/off the server, operate the CD-ROM drive, or remove/install a hard disk drive or CPU/IO module, remove the front bezel. IMPORTANT: Front bezel cannot be opened without inserting the attached security key into the slot to release the lock.
Page 52 NovaScale R620 User Guide CHECK: If the power cord is connected to a power controller like a UPS, make sure that it is powered on. Press the power switch located on the right of the front panel. The POWER LED lights green. After a while, our logo will appear on the screen.
Page 53: Power Off
NovaScale R620 User Guide Power OFF Follow the steps below to turn off the power. If NovaScale/ft Server series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. Perform a normal shutdown from Windows Server 2003. The system will be powered off automatically.
Page 54 NovaScale R620 User Guide Flow of POST This section walks you through how POST is performed. When you power on the system, one selected CPU/PCI module will start up. POST will be performed on this selected CPU/PCI module. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted.
Page 55: Floppy Disk Drive (Option)
NovaScale R620 User Guide Behaviour at Occurrence of Error If POST or OS startup does not finish normally, the server will reboot itself automatically. At the time of reboot, it will select the other CPU/IO module and run POST or OS startup. In this manner, the server retries POST or OS startup with different combinations of CPU/IO modules.
Page 56 NovaScale R620 User Guide Insert/Remove Floppy Disk Before inserting a floppy disk into the drive, make sure that NovaScale/ft Server series is on (the POWER LED illuminates). Insert a floppy disk into the drive firmly until it snaps in place. The eject button of the drive is then raised slightly. CHECK: You cannot use 1.2 MB-formatted disks.
Page 57: Cd-Rom Drive
NovaScale R620 User Guide CD-ROM Drive NovaScale/ft Server series has a CD-ROM drive on the front panel. It is a device used to read data from a CD-ROM (compact disc read-only memory). Compared to a floppy disk, a CD-ROM allows for larger volume and fast data readout.
Page 58 NovaScale R620 User Guide To remove the CD-ROM, press the CD-tray-eject button as you did in setting the CD-ROM. When the access LED lights orange, it indicates the CD-ROM is being accessed. Make sure the access LED is not illuminating in orange before you press the CD-tray-eject button.
Page 59 NovaScale R620 User Guide Handling CD-ROMs Observe the following when you use a CD-ROM on NovaScale/ft Server series: As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that you can use a CD player to play it with this server. Be careful not to drop the CD-ROM.
Page 60: Chapter 3
Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NovaScale/ft Server series ready for use.
Page 61: Disk Operations
NovaScale R620 User Guide DISK OPERATIONS NovaScale/ft Server series duplicates disks to secure data by using “Disk Management.” This section describes operations such as configuration of dual settings to disks and replacement of disks. Disks Operations Using Disk Management This section describes the disk operations using the disk management. Disk Management NovaScale/ft Server series ensures reliability by executing software mirroring to hard disk volumes using Windows.
Page 62 NovaScale R620 User Guide IMPORTANT: When the number of hard disk device built in this server is less than 6, the number of slots to which each disk is Slot0 Slot1 Slot2 attached and the number of disks displayed at the Windows disk management may be different.
Page 63 NovaScale R620 User Guide Similarly, confirm the target IDs of the other disks. Disk No Target ID Disk 0 Disk 1 Disk 2 Disk 3 Disk 4 Disk 5 When disk numbers and target IDs are matched as shown above, define hard disks 0 and 3, hard disks 1 and 4, and hard disks 2 and 5 as mirrored pairs, and add mirror volumes.
Page 64 NovaScale R620 User Guide Configuring and Breaking Mirror This section describes the procedures to configure and break the mirror of hard disk volumes using Disk Management. Configuring Mirror Follow the procedures below to configure a volume mirror. IMPORTANT: Set mirror to the disks who's Target IDs are the pair of 0 and 3, 1 and 4, and 2 and 5. For details, see “ Hard Disk Configurations that can be Built on the NovaScale/ft Server series ”...
Page 65 NovaScale R620 User Guide Select and right-click a disk, and then execute [Convert to Dynamic Disk…]. On the [Convert to Dynamic Disk] dialog box, select the disk and click [OK]. Right-click the volume of the dynamic disk to mirror and click [Add Mirror…]. On the [Add Mirror] dialog box, select the disk to mirror and click [Add Mirror].
Page 66 NovaScale R620 User Guide The volume status changes to “Resynching.” The mirror configuration is completed if the volume status changes from “Resyching” to “Healthy.”...
Page 67 NovaScale R620 User Guide Confirming if Paired Disks are Mirrored Properly Check the following to confirm that the mirror is configured properly: • Is disk mirroring completed successfully? Disk mirroring is completed properly if the volume layout is [Mirror], and the status is [Healthy] on the [Disk Management] window.
Page 68 NovaScale R620 User Guide Breaking mirror You may have to break a mirror when changing a failed disk. Follow the procedures below to break the mirror of volumes. The procedures to break a mirror on C drive are discribed here. Click [Start] - [Administrative Tools] - [Computer Management].
Page 69 NovaScale R620 User Guide The mirror is broken and the volumes will be converted to simple volumes. In the figure on the right, the status of the volumes are as follows: [System Volume] Volume: OEM(C:), Status: Healthy (System) [Broken Volume] Volume: OEM, Status: Healthy 3-10...
Page 70 NovaScale R620 User Guide Importing Data Disks This section describes a procedure to import a data disk using Disk Management. IMPORTANT: If you import the disk used as a boot disk on another system, it becomes impossible to boot from the disk. Insert the disk to import.
Page 71 NovaScale R620 User Guide In the [Foreign Disk Volumes] dialog box, check the volumes to import, and click [OK]. The disk import is completed if the disk status changes from “Foreign” to “Online.” 3-12...
Page 72 NovaScale R620 User Guide Extending Data Volume Size This section describes a procedure to extend a volume size using Disk Management. IMPORTANT: It is not possible to extend boot volume. As it is not possible to extend mirror volume, a mirror volume is extended in the following order: [Remove Mirror] - [Extend Volume] - [Add Mirror].
Page 73 NovaScale R620 User Guide On the [Select Disks] dialog box, enter the amount of space to extend and click [Next]. (In this case, 1500 MB is added.) Check the settings on the [Completing the Extend Volume Wizard] dialog box and click [Finish]. The size of the volume is extended.
Page 74 NovaScale R620 User Guide Configure the mirror of the extended volume. 3-15...
Page 75: Replacing Hard Disk Drives
NovaScale R620 User Guide Replacing Hard Disk Drives Replacing normal hard disk drives in Slot 0 or Slot 3 for preventive maintenance Execute [Remove Mirror] by following the “Replacing Failed Hard Disk Drives” procedure on page 3-17. Replacing normal hard disk drives in slots other than Slot 0 or Slot 3 for preventive maintenance Before you follow the “Replacing Failed Hard Disk Drives”...
Page 76: Replacing Failed Hard Disk Drives
NovaScale R620 User Guide The “Confirm Device Removal” dialog box will appear. Check the name of the disk device that you delete and click [OK]. Then, delete the other identical disk device by the same procedure. You do not need to delete “….Multi-Path Disk Device.” TIPS: The FT status LED on the chassis stays green during redundant operation.
Page 77 NovaScale R620 User Guide This section describes an example of when the disk 1 and disk 5 failed. Click [Start] → [Administrative Tools] → [Computer Management]. The [Computer Management] window appears. Click [Disk Management] under [Storage] in the console tree. An example in this figure shows that one of the mirrored disks in which Drives E and F are included is broken.
Page 78 NovaScale R620 User Guide Right-click a disk with “x”, and select [Remove Disk]. Similarly, delete the other [Missing] disk. 3-19...
Page 79 NovaScale R620 User Guide Insert new disks. Right-click [Disk Management] and run [Rescan Disks]. The new disks will appear on [Disk Management]. If any uninitialized disk is inserted, right-click the disk and initialize it. Select and right-click a disk, and then select [Convert to Dynamic Disk].
Page 80 NovaScale R620 User Guide Open the disk’s properties to check the target IDs. In the following figures, disks are configured as: Disk 1: Target ID 1 Disk 2: Target ID 2 Disk 3: Target ID 4 Disk 4: Target ID 5 Disks with the pair of target ID 1 and 4, 2 and 5 are mirrored.
Page 81 NovaScale R620 User Guide Make a mirror setting of Disks 1 and 4. Right-click volume (E) on the Disk 4 and select [Add Mirror]. When the [Add mirror] dialog box appears, select Disk 1, and then click [Add Mirror]. Similarly, make settings of Disk 2 and Disk 5. Upon completion of synchronous processing, recovery is completed.
Page 82: Removing Hard Disk Drives Which Do Not Have Error
NovaScale R620 User Guide Removing Hard Disk Drives Which Do Not Have Error To replace the disk that does not have any error in Slot 0 or Slot 3 for preventive maintenance: Follow the instructions on the previous pages. IMPORTANT: Do not run “Remove Mirror”...
Page 83 NovaScale R620 User Guide 4. Remove the disk. Right-click the hard disk to be removed and select "Remove Disk." When the “Confirm Device Removal” message is displayed, confirm the device name (the hard disk name) and click [OK]. (You do not need to remove the item of “Multi-Path Disk Device.”) TIPS: While the system is in the dual configuration, the FT status LED on the chassis is lit green.
Page 84: Change Drive Letter
NovaScale R620 User Guide CHANGE DRIVE LETTER To add, change or delete drive letters, follow the steps below. Before making any changes, thoroughly read the NovaScale/ft Server series-specific precautions and general precautions for Windows. Select [Start] - [Control Panel] - [Administrative Tools] and open [Computer Management]. In the console tree of [Computer Management], click [Disk Management].
Page 85: Dual Lan Configuration
NovaScale R620 User Guide DUAL LAN CONFIGURATION The NovaScale/ft Server series builds a dual LAN configuration by using “Intel (R) PRO/1000 MT Dual Port Network Connection” and extended PCI slot “Intel(R) PRO/1000 MT Server Adapter”, “Intel(R) PRO/1000 MF Server Adapter” mounted as standard on the CPU/IO module.
Page 86: Rules Of Dual Configuration On Novascale/Ft Server Series
NovaScale R620 User Guide Rules of Dual Configuration on NovaScale/ft Server series Be sure to make the setting of dual network configuration on the server. When building dual configuration, be sure to use at least one adapter of CPU/IO module #0 and of #1 individually. Example) Configure the dual network which enhances the service life by using all adapters.
Page 87: Configuring Dual Lan
NovaScale R620 User Guide Configuring Dual LAN This section describes how to configure dual LAN. The following explains how to configure dual LAN regarding to the example shown in “Rules of Dual Configuration on NovaScale/ft Server series.” IMPORTANT: Log on as "Administrator" or a member of the group "Administrators". Start [Device Manager].
Page 88 NovaScale R620 User Guide Enter the team name and click [Next]. Select the adapters to include in the team and click [Next]. Select [Adapter Fault Tolerance] or [Adaptive Load Balancing] as a team mode (Usually select [Adapter Fault Tolerance]). Click [Next]. 3-29...
Page 89 NovaScale R620 User Guide Click [Finish]. Start Command prompt to check the physical MAC address set on ipconfig/all. Select the Team Adapter you have set. Right-click on it and select [Properties] from the menu displayed to show the properties dialog box. 3-30...
Page 90 NovaScale R620 User Guide Select the [Advanced] tab on the properties dialog box. Select [Locally Administered Address] from the [Settings] list box, and then enter the MAC address of a Team Adapter, which you have checked, in the.[Value] text box. Click [OK].
Page 91: Removing Dual Lan
NovaScale R620 User Guide Removing Dual LAN IMPORTANT: Log on as "Administrator" or a member of the group "Administrators.” Start [Device Manager]. Select the Team Adapter of which you want to remove dual LAN. Right-click on it, and then select [Properties] from the menu displayed to show the properties dialog box.
Page 92: Check The Duplicating Operation Of Modules
Stop the operation of a CPU module to be removed using the Server Maintenance Utility. Select [Start] - [All Programs] - [NEC ESMPRO Agent] - [Server Maintenance Utility] to start the Server Maintenance Utility. Then, from the [Server maintenance utility], select [CPU Module] and then the CPU module you want to stop from the tree on the left pane.
Page 93 NovaScale R620 User Guide When stopping the IO module, the module fails over. CHECK: Before stopping the IO module, check that the status of the Ethernet board is “Duplex” on the Server Maintenance Utility. If only the IO module to be stopped has LAN connection, do not stop it. The following events or changes occur when IO module fails over due to the system status.
Page 94: Novascale/Ft Server Series Service Program Configuration
NovaScale R620 User Guide NovaScale/ft Server series SERVICE PROGRAM CONFIGURATION NovaScale/ft Server series achieves the duplex system using the following service programs, in addition to dedicated drivers. Service program names shown in [Services]: BMC FW Update Service Windows Management Instrumentation SNMP Service Alert Manager Main Service ESM System Management Service...
Page 95: File Check Feature Of Geminiengine Control Software
To make sure that the files that construct the software controlling duplex operation (GeminiEngine Control Software) are kept properly, the NEC Express5800/ft series has a file check feature. This feature runs at a system startup and when logging on as the administrator user that set up the system.
Page 96: Outputting To Event Log
NovaScale R620 User Guide Outputting to Event Log The following messages are registered to the system event log when performing the file check feature of GeminiEngine Control Software at OS startup: Source: HASSETUP Type: Information Event ID: Description: GeminiEngine Control Software files have been checked and no problem. (HASSETUP Version: n.nn.nn) Source: HASSETUP...
Page 97: Dialog
NovaScale R620 User Guide Dialog If an error update is detected when logging on as a user that set up NEC Express5800/ft series (Administrator of build-in account), a check result is displayed on the [GeminiEngine Control Software File Checker] dialog. When the file check result is normal, this dialog box is not displayed.
Page 98: Vga Driver
Changing the Color Quality of Display to 32 Bit The default color quality of the graphics driver is set to 16 bits for the NEC Express5800/ft series. The server may (rarely) display the following message when accessing a floppy disk, and be unable to access the floppy disk.
Page 99: Notes
Windows File Protection (WFP) may replace an unsigned driver with a signed driver. Since the GeminiEngine Control Software contains drivers enhanced for the NEC Express5800/ft series, such as a SCSI driver, the operation is not guaranteed if the drivers are replaced by WFP.
Page 100: Chapter 4
Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the NovaScale fault tolerant server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
Page 101: System Bios ~ Setup
NovaScale R620 User Guide SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions. Thus, you do not need to use the SETUP utility in most cases.
Page 102: Starting Setup Utility
NovaScale R620 User Guide Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. When our logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration.
Page 103: Description Of On-Screen Items And Key Usage
NovaScale R620 User Guide Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Shows the current menu. Options to be configured Online help window...
Page 104: Configuration Examples
NovaScale R620 User Guide Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. Link with Management Software To control power supply of the server with ESMPRO Manager via the network <Using the LAN connector on the motherboard> Select [Advanced]→...
Page 105 NovaScale R620 User Guide Optional PCI–related devices To enable Option ROM of the PCI card (option) installed on the server Select [Advanced] - [PCI Configuration] - [PCI Slot n] - [Option rom] - [Enabled]. n: Slot number to install the board Boot To change the boot order of devices connected to the server Select [Boot] and specify the boot order.
Page 106: Menu And Parameter Descriptions
NovaScale R620 User Guide Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu. Main Start the SETUP utility to display the Main menu.
Page 107 NovaScale R620 User Guide Processor Settings When you select “Processor Settings” in the Main menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description Processor Speed Setting ― Displays the speed of the processor. Processor 1 CPUID CPUID When the processor 1 in installed, its CPU ID is...
Page 108 NovaScale R620 User Guide Advanced Move the cursor onto "Advanced" to display the Advanced menu. There is no configurable item on the Advanced menu screen below. Display each sub menu and make settings on the sub menu screen. Select an option with the "►" mark and press Enter to display its submenu. See the table below for setup options on the screen.
Page 109 NovaScale R620 User Guide Memory Configuration When you select “Memory Configuration” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description Memory Size Displays the memory size. ＝ DIMM Group #1 Status Normal Displays the memory status.
Page 110 NovaScale R620 User Guide PCI Configuration When you select “PCI Configuration” in the Advanced menu, the following screen appears. If you select a menu with the “►” mark and press Enter, its submenu appears. Refer to the table below for information on options. Option Parameter Description...
Page 111 NovaScale R620 User Guide SCSI Controller When you select “SCSI Controller” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description SCSI Controller [Enabled] If “Disabled” is selected, chip stays in the reset Disabled status.
Page 112 NovaScale R620 User Guide LAN Controller When you select “LAN Controller” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description LAN Controller [Enabled] If “Disabled” is selected, chip stays Disabled in the reset status.
Page 113 NovaScale R620 User Guide Advanced Chipset Control When you select “Advanced Chipset Control” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description Wake on LAN [Disabled] Select whether or not to enable the Enabled remote power-on function via the LAN connector on motherboard.
Page 114 NovaScale R620 User Guide Security Move the cursor onto "Security" to display the Security menu. Select "Set Supervisor Password" or "Set User Password" and press Enter to display the following pop-up screen. The screen below shows when "Set Supervisor Password" is selected. Set a password on this pop-up screen.
Page 115 NovaScale R620 User Guide SETUP menus is restricted. This option is available only if the Supervisor Password is specified. Set Supervisor [Enter] Press Enter to display the supervisor password Password entry screen. This option is available only when you log into the SETUP utility with the supervisor password.
Page 116 NovaScale R620 User Guide Server Move the cursor onto [Server] to display the Server menu. The following describes options you can configure in the Server menu and their functions. Select an option with the "►" mark and press Enter to display its submenu. Refer to the table below for information on options.
Page 117 NovaScale R620 User Guide System Management Select "System Management" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description BIOS Revision  Displays the BIOS revision. Board Part Number ...
Page 118 NovaScale R620 User Guide Console Redirection Select "Console Redirection" on the System Hardware menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description BIOS Redirection [Disabled] Enable or disable Console Redirection. By enabling this option, you can Port remotely control behaviour during POST.
Page 119 NovaScale R620 User Guide Event Log Configuration Select "Event log Configuration” on the System Hardware menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description To clear event logs of the working module, press the Clear Online Event Logs [Press Enter] Enter key and select “Yes.”...
Page 120 NovaScale R620 User Guide Monitoring Configuration Select “monitoring Configuration” on the Server menu and press Enter to display the following screen. Option Parameter Description FRB-2 timer Disabled Select whether or not to enable the FRB-2 timer. [Enabled] Boot Monitoring Disabled Select whether or not to enable the timer for boot 5 minutes monitoring at start-up.
Page 121 NovaScale R620 User Guide Boot Move the cursor onto "Boot" to display the Boot menu. The server searches for the boot device according to the order specified in this menu and use the software to boot the system if found. You can change the boot device order using ↑...
Page 122 NovaScale R620 User Guide Exit Move the cursor onto "Exit" to display the Exit menu. 4-23...
Page 123 NovaScale R620 User Guide The following describes each option on the Exit menu: Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. Select “Exit Saving Changes” to display the right screen. Select "Yes"...
Page 124 NovaScale R620 User Guide Save Changes Select this option if you want to save changes you have made in CMOS (non-volatile memory) without exiting SETUP. When you select the Save Changes, you will see the dialogue box as shown on the right. If you select “Yes”...
Page 125: Scsi Bios (Scsiselect)
NovaScale R620 User Guide SCSI BIOS (SCSISelect) The “SCSISelect” utility makes settings of the SCSI controller on a motherboard. You can start it up by simple key operation during POST execution without using any special start-up disk. IMPORTANT: Because the server is installed with the latest version of the SCSISelect utility, your screen display may be different from the one described in this guide.
Page 126 NovaScale R620 User Guide 4. Select the Options menu and press the Enter key. If you want to make settings of the adapter (selected channel) or the SCSI device connected to the channel, choose “Configure/View SCSI Controller Settings.” If you want to know or verity the format of hard disk drive or find the SCSI ID of the device connected to the channel, select “CSI Disk Utilities.”...
Page 127 NovaScale R620 User Guide Additional Options Use arrow keys to select Additional Options. Boot Device Configurations When you select “Boot Device Configurations” and press the Enter key, the display changes as shown below: SCSI Device Configuration When you select “SCSI Device Configuration” and press the Enter key, the display changes as shown below: IMPORTANT: You can make settings on a SCSI ID basis.
Page 128 NovaScale R620 User Guide If the connected SCSI device supports Wide SCSI, select “Yes.” Initiate Wide Negotiation [Yes] If not, select “No.” Enable Disconnection [Yes] Set “Yes.” Send Start Unit Command [Yes] Set “Yes” for a hard disk drive. Otherwise set “No.” Set “No.”...
Page 129 NovaScale R620 User Guide SCSI Disk Utilities SCSI Disk Utilities scans a device connected to the selected channel and displays information on the device. If the device is a hard disk drive, you can perform low-level formatting or verification. When you choose “SCSI Disk Utilities” in the “Options” menu, which is shown after selecting a channel to be configured, the screen for scanning SCSI IDs is displayed.
Page 130: Forced Shutdown And Clear
NovaScale R620 User Guide FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup values to those made at shipment. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work.
Page 131: Clear Cmos/Password
NovaScale R620 User Guide CLEAR CMOS/PASSWORD With the pre-installed SETUP utility, you can set desired passwords to protect data stored on the server from unauthorized user access. If you forget the password, you can clear them by following the procedure described in this section.
Page 132 NovaScale R620 User Guide Pins for protecting/clearing the password Short-circuiting the two pins: Clears the password Opening the two pins: Protects the password (factory-set) Pins for protecting/clearing the CMOS data Short-circuiting the two pins: Clears the CMS data Opening two pins: Protects the CMOS data (factory-set) The following describe the clearing procedure.
Page 133 NovaScale R620 User Guide 8150: NVRAM Cleared By Jumper Press <F1> to resume, <F2> to Setup ------------------------------------------------------------------------------------------------- By referring to “Removing CPU/IO Module” in chapter 8, remove the CPU/IO module #0 from the server. Restore the previous CMOS clear jumper switch settings. Remove the jumper pins 1-2 of the CPU/IO module #0 and install them on the jumper pins 7-8.
Page 134: How To Clear Passwords
NovaScale R620 User Guide HOW TO CLEAR PASSWORDS Power off the NovaScale/ft Server series and unplug the both power cords. Remove both CPU/IO modules (#1 and #2) from the NovaScale/ft Server series (see “Removing CPU/IO Module” in chapter 8). Make setting of jumper switch for clearing the password of CPU/IO module # 0... Remove the clips from the jumper pins 11-12 on CPU/IO module # 0 and place them on the jumper pins 3-4 on the CPU/IO Module #1.
Page 135 NovaScale R620 User Guide BMC Configuration Jumper Settings You can restore the initial values of the BMC configuration information (login name/password etc.), which are set when you use a remote management function. The values are registered on a CPU/IO module basis. Because of this, you need restore the values for your target CPU/IO module.
Page 136: Remote Management Function
NovaScale R620 User Guide REMOTE MANAGEMENT FUNCTION R620-LR models are equipped with the optional ft Remote Management Card on the server. By connecting to a network via their management LAN port, BMC (Baseboard Management Controller), an LSI for system management, installed on the server allows remote monitoring and controlling of the server such as keyboard, video and mouse (KVM) control over management network.
Page 137: Initial Settings On The Server
NovaScale R620 User Guide Initial Settings on the Server 1. To monitor each device in detail, device-specific sensor information should be written into this card. If information specific to the server has not been written in, activation of the server pauses while our logo is displayed or with the following message telling you that the server-specific information is not written.
Page 138 NovaScale R620 User Guide Changing Mouse Properties If the OS of the server is Windows Server 2003, clear the “Enhance pointer precision” check box in the “Motion” box of the “Pointer Option” tab, which is in the “Mouse Properties” as shown below. If you cannot move the mouse cursor to the right bottom of the window, move the “Select a pointer speed”...
Page 139: Setting A Management Pc
DianaScope install menu. When the OS of the management PC is Linux: The installer of JRE (Linux) is stored at the following directory of “NEC EXPRESSBUILDER”CD-ROM. /dianascope/jre_x To install JRE, log in as a root user, or obtain the root authority by using the “su” command.
Page 140 NovaScale R620 User Guide setenv JAVA_HOME=/usr/java/j2re1.4.2_09 (6) Specify the JRE path. In case of “bash”: export PATH=$JAVA_HOME/bin:$PATH In case of “tcsh”: setenv PATH $JAVA_HOME/bin:$PATH IMPORTANT: When using the Mozilla browser, create a symbolic link to Java Plug-in at the plugins directory of Mozilla. * If you want to install the latest Java Runtime, download it from the following site.
Page 141: Using Remote Management
NovaScale R620 User Guide Using Remote Management Overview You can control power of this server and use the remote KVM console from a web browser by using web server functions of BMC. This function is achieved by Java Applet. How to get connected From a Web browser on the management PC, access the following URL.
Page 142 NovaScale R620 User Guide The following is a configuration screen for LAN1 (CPU/IO module #0). Specify an IP address to use. Make settings for LAN2 (CPU/IO module #1) in the same manner. For the settings to take effect, you need to execute [OK] on the previous menu, “BMC Configuration” window. TIPS: To disable the remote management console function, make the following settings from the EXPRESSBUILDER CD-ROM.
Page 143 NovaScale R620 User Guide TIPS: If you use SSL for access, the “Warning - Security” dialogue box(es) for server certification may be displayed for SSL in addition to the dialogue box shown above. Login and logout Login When the login page appears, enter the user name and password, and then click [login]. When you login for the first time, use the following default user name and password.
Page 144 NovaScale R620 User Guide TIPS: If you click [Yes], you do not see this message again because the data will be stored on the management PC. Logout Click the File menu and select Exit to logout. When you log out, the main window closes and you will return to the login page on the browser.
Page 145 NovaScale R620 User Guide Main Window (1) Click this to show the File menu. Click “Exit” to quit this applet. (2) Click this to show the Window menu. From the Window menu, you can open windows including the KVM console window. (3) Main frame A window is shown here.
Page 146 NovaScale R620 User Guide (1) Displays the BMC host name or IP address (2) Displays the LCD of the server. (3) The power lamp of the server telling you of the power status (4) The POWER switch of the server (the same as pressing the POWER switch of the server) (5) Performs memory dump on the server (the same as pressing the DUMP switch of the server).
Page 147 NovaScale R620 User Guide The remote KVM control is different from those using a serial console remotely in that it allows you using graphics directly and remotely. CHECK: You cannot use the remote KVM remote control for connection via proxy. When you use the remote KVM console login with the settings where no proxy is used.
Page 148 NovaScale R620 User Guide Items on the remote KVM console window (1), (2) and (3) are special icons. Use them when you want to operate special keys. (4) Virtual keyboard icon: use this icon when you want to enter a special key other than those mentioned above. (5) Screen refresh icon: use this icon to refresh the window.
Page 149 NovaScale R620 User Guide IMPORTANT: For example, if you want to enter “Ctrl + Alt + Del”, click the [Ctrl] and [Alt] icons and then press the Del key on the keyboard. By doing so “Ctrl + Alt + Del” is sent to the server. After the operation, click the [Ctrl] and [Alt] icons to cancel the special key operation.
Page 150 NovaScale R620 User Guide IPMI information System event logs (SEL), sensor data record (SDR), or field replacement unit (FRU) can be displayed. Such information is referred to as the IPMI information. The information can be used to examine errors and events on the server and identify which part should be replaced.
Page 151 NovaScale R620 User Guide Sensor Data Record (SDR) When you click the icon to start up sensor device information (SDR) [ ]on the control panel, the SDR information is collected from the BMC and shown on the sensor device information (SDR) window as shown below. The upper pane shows a list while the lower pane shows details of the entry selected in the list.
Page 152 NovaScale R620 User Guide Field Replaceable Unit (FRU) When you click the icon to start up information on parts to be replaced for maintenance (FRU) [ ] on the control panel, FRU information is collected from the BMC and shown on the window for parts to be replaced for maintenance (FRU) as shown below.
Page 153 NovaScale R620 User Guide BMC Configuration You can configure the BMC settings. Starting up the BMC Configuration window When you click the icon to start up the BMC configuration [ ] on Control Panel, the BMC configuration window appears as shown below. (1) Reads the BMC configuration file (2) Saves the BMC configuration file (3) Edits the BMC configuration...
Page 154 NovaScale R620 User Guide User Settings Here you can make user account settings. When you click [User] on the left pane of the BMC configuration window, a total of 20 accounts appears in the right pane. When you select the account you want to modify or add and click the icon for editing [ ], the following window for editing a user account appears.
Page 155 NovaScale R620 User Guide Network Settings Here you can make network settings of BMC such as IP address configuration. IMPORTANT The following ports are used for the remote management functions. If your network environment has any firewall, you also need to have configuration for the firewall. Module name Port Protocol...
Page 156 NovaScale R620 User Guide - LAN (1) The MAC address of the BMC (2) Lets you choose whether or not to acquire an IP address automatically by DHCP. (3) Lets you make the IP address settings if the address is not acquired automatically by DHCP. If the address is acquired automatically by DHCP, the data acquired is shown here.
Page 157 NovaScale R620 User Guide - DNS (1) Lets you select whether or not to automatically acquire the IP address of the DNS server by DHCP. (2) If you have selected not to automatically acquire the IP address by DCHP, make settings here. If the address is acquired automatically by DHCP, the acquired address appears here.
Page 158 NovaScale R620 User Guide - Host name (1) The default host name to be used when no host name is set when DHCP is used (2) Set the BMC host name. If this option is not configured, the default host name mentioned in 1) will be used. (3) Set the domain name of the network to which the BMC belongs.
Page 159 NovaScale R620 User Guide WEB server settings Here you can make web server settings such as HTTP port settings for the BMC. When you click [Web Server] on the left pane of the BMC configuration window, the right pane shows the overall information of the web server settings.
Page 160 NovaScale R620 User Guide When you click the icon for editing [ ], the window for editing appears as shown below. (1) Specify the HTTP port number. (2) Specify whether or not to enable SSL communication. If you select the check box for enabling, connection by HTTPS (SSL enabled) is enabled.
Page 161 NovaScale R620 User Guide Alert Mail Configuration Here you can make alert mail settings for BMC. When you click [Alert Mail] on the left pane of the BMC configuration window, the right pane shows the summary of the alert mail settings. When you click the icon for editing [ ], the window for editing appears as shown in the next page.
Page 162 NovaScale R620 User Guide - Basic (1) Specify whether or not to enable the alert mail functions by the check box. When you select the check box, you can make mail-related settings. (2) Select a notice level from six levels. Levels are categorized according to severity of factor events. (3) Allows you to send a test mail.
Page 163 NovaScale R620 User Guide - Message (1) Specify mail address of receivers to whom alert mail is sent. You can specify up to four addresses. (2) Specify the sender’s address used in alert mail. (3) Enter the subject to be given to alert mail. (4) Select whether or not to enable the body messages for all alert mail, which is configured in the next step.
Page 164 NovaScale R620 User Guide - SMTP (1) Specify the address of the SMTP server. You can enter the IP address or host name. (2) Specify the port number of the SMTP server. (3) Specify the number to be made if sending a mail has failed. (4) Specify the time period in seconds to wait for next retry.
Page 165 NovaScale R620 User Guide - Option (1) Specify information to be attached to the body of alert mail. The information you specify here will be contained in the body of alert mail with the message you specified in the message box in the message tab. Product Information Product name, code, number of the server IP Address...
Page 166 NovaScale R620 User Guide Firmware Update You can update applets, KVM firmware, BMC firmware, sensor device information (SDR), and platform information (PIA). Starting up the firmware update window When you click the icon to start up firmware update [ ] on the control panel, each pieces of revision information is loaded from the BMC to display the following firmware update window.
Page 167 NovaScale R620 User Guide Loading update data files When you click the icon for adding update files [ ], the window to select a file appears. Specify an update data file. When you click [Open] after specifying the file, loading of the file begins. Wait for file loading to complete.
Page 168 NovaScale R620 User Guide CHECK: Check each revision carefully because downgrading is possible as well. If you click the icon for clearing update data [ ], all loaded data will be discarded. When you click [Cancel], the update window will be closed without saving any loaded data. Selecting what to be upgraded Select check boxes of update targets.
Page 169 NovaScale R620 User Guide As shown below, the window showing writing process appears for each update target. If any error is detected during the writing process, an error message is displayed and the process terminates. End of writing When writing is completed, the “Status” column displays the result for each target. CHECK: To apply updates for targets other than applet, reboot the server or power off and then on the server.
Page 170: Troubleshooting
NovaScale R620 User Guide Troubleshooting Error Messages When using the remote management, an error dialog box may appear on the management PC if some problem occurs. Messages and actions for the errors are described below. Fatal errors Error message Action Fatal error.
Page 171 NovaScale R620 User Guide BMC-related error Error message Action The network may be busy. Try again. If the error persists, contact your The IPMI request was aborted. service representative because a failure may have occurred in BMC. Received bad response from Check the server.
Page 172 NovaScale R620 User Guide BMC configuration errors Error message Action Check the network environment and try again. Failed to make settings: Contact your service representative if the error persists. Failed to acquire BMC Check the network environment and try again. Configuration: Contact your service representative if the error persists.
Page 173 NovaScale R620 User Guide Error message Action Invalid retry interval You can only use numeric values. "To" is too long. Specify the value within 128 characters. "From" is too long. Specify the value within 128 characters. "Subject" is too long. Specify the value within 256 characters.
Page 174 NovaScale R620 User Guide Error message Action interruption has occurred. interrupted. Try again as necessary after online update performed by other tool is Online update is now being used. completed. Failed to acquire the current The network may be busy. Try again. If the error persists, contact your revision.
Page 175: Chapter 5
Chapter 5 Installing and Using Utilities This section describes how to use the EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the EXPRESSBUILDER.
Page 176: Expressbuilder
NovaScale R620 User Guide EXPRESSBUILDER The EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NovaScale/ft Server series machine to advance the processing. The hardware subject to setup with the EXPRESSBUILDER should have the same configuration as that for operation. Start Menu The EXPRESSBUILDER provides three procedures to start the server as described below.
Page 177: Expressbuilder Top Menu
NovaScale R620 User Guide EXPRESSBUILDER Top Menu The EXPRESSBUILDER top menu is used for the setup of hardware and the setup and installation of OS. Start Start the EXPRESSBUILDER top menu following the procedure below: Turn on the powers of peripherals and the power of the server in this order. Insert the EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server.
Page 178 NovaScale R620 User Guide Setup This NovaScale/ft Server series setup method is used to perform automatic setup operations within the range from the settings of internal parameters and states of hardware to the installation of Windows Server 2003 Enterprise Edition and various utilities.
Page 179 NovaScale R620 User Guide Tools Menu The Tools Menu is used to start each of the several utilities stored in the EXPRESSBUILDER CD-ROM individually for manual setup by operator. Use the Tools Menu to provide settings that the setup program cannot do automatically or detailed settings.
Page 180 NovaScale R620 User Guide System Management Allow you to make settings of ft Remote Management Card parameters for remote control and alert. IMPORTANT: This menu appears when optional ft Remote Management Cards are installed. Help Displays descriptions on features of the EXPRESSBUILDER. Return to the Top Menu Displays the EXPRESSBUILDER top menu.
Page 181: Master Control Menu
NovaScale R620 User Guide Master Control Menu The Master Control Menu automatically appears when the “EXPRESSBUILDER” CD-ROM is loaded on a computer running Windows (Windows 95 or later or Windows NT 4.0 or later). TIPS: Depending on the condition of the system, the menu may not be automatically started.
Page 182: Configuration Diskette Creator
NovaScale R620 User Guide Configuration Diskette Creator "Configuration Diskette Creator" is a tool to create [Configuration Diskette] that is used for configuring the server with the Express Setup. If you use the Configuration Diskette created by the Express Setup and Configuration Diskette Creator to operate the setup, you can setup from the installation of OS to several utilities automatically except for a few key input to confirm the specification.
Page 183 NovaScale R620 User Guide Click [Create New Information files] from the [File] menu. The [Disk Environment] dialog box will be displayed. Specify each item and click [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Basic Information] dialog box.
Page 184 NovaScale R620 User Guide cannot be configured using Express Setup. Make detailed settings from Control Panel after starting Windows. Only add the adapter on the [Setup Network Adapter Cards] screen. Detailed setting of the network adapter is not supported by Express Setup. Set it from Control Panel after starting Windows.
Page 185: Esmpro Agent And Esmpro Manager
NovaScale R620 User Guide ESMPRO Agent and ESMPRO Manager NovaScale/ft Server series system management applications "ESMPRO Manager" and "ESMPRO Agent" are bundled to accessory CD-ROM "EXPRESSBUILDER." This manual describes the functions and features provided by ESMPRO Manager and ESMPRO Agent and the notes on their operations.
Page 186 NovaScale R620 User Guide Detection of Server Fault ESMPRO Manager and ESMPRO Agent detect errors causing faults to occur at an early stage and notify Administrators of fault information real-time. Early detection of error If a fault occurs, ESMPRO Agent detects the fault and reports the occurrence of the fault to ESMPRO Manager (alert report).
Page 187 NovaScale R620 User Guide Functional Availability on each item of Data Viewer Function Availability Description Hardware Displays the physical information of hardware. Memory Bank Displays the physical information of memory. Field Replaceable Unit Displays the information of field replaceable unit. Displays the physical information of CPU.
Page 188 NovaScale R620 User Guide Monitoring of NovaScale/ft Server series NovaScale/ft Server series is a fault tolerant system. It can continue the operation even if a major component fails. NovaScale/ft Server series improves the system availability with the hardware, ESMPRO, and system software functions.
Page 189 NovaScale R620 User Guide Collective Management of Distributed Servers The excellent GUI provided by ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management.
Page 190 NovaScale R620 User Guide Data Viewer The data viewer indicates the server source configuration information in the Explorer format. In addition, it changes the status colour of the failed server component. This enables you to identify the failed portion. Alert Viewer The Alert Viewer manages fault reports sent from servers together.
Page 191: Esmpro Agent
NovaScale R620 User Guide ESMPRO Agent ESMPRO Agent is a utility which acts as an agent (proxy) between server series and ESMPRO Manager. For details on the operating environment, the settings required before the setup, and the installation procedure, see the separate volume, User’s Guide (Setup).
Page 192 NovaScale R620 User Guide R620-MR model Device name Device ID CPU module 0 DIMM slot A1 on CPU module #0 0/0/0 DIMM slot B1 on CPU module #0 0/0/1 DIMM slot A2 on CPU module #0 0/0/2 DIMM slot B2 on CPU module #0 0/0/3 DIMM slot A3 on CPU module #0 0/0/4...
Page 193 NovaScale R620 User Guide The figure below shows the actual locations of the device names displayed on the ESMPRO screen. CPU/IO module #1 SCSI enclosure CPU/IO module #0 SCSI slots 0 through 5 from bottom to top Front view of the rack-mount model 5-19...
Page 194 NovaScale R620 User Guide Supplement Note the following when using ESMPRO Agent. Dual registration of event logs At some types of errors, two event logs may be registered for a single occurrence. (However, in the case of ESMPRO Manager, one log is reported for one occurrence.) Such errors are as follows: - Temperature error - Voltage error - Thermal trip...
Page 195 NovaScale R620 User Guide Therefore, you need to check the status of the other modules based on alert information. Status Colour after Mounting a Hard Disk When creating a new mirror, the status of the hard disk and its upper component, SCSI enclosure, will continue to change after you mount a hard disk until the mirror is completed.
Page 196 NovaScale R620 User Guide sheet. The community names to receive SNMP packets from are listed in the [SNMP Community] list box. Click the [OK] button to terminate the operation. Disk Maintenance While ESMPRO Agent is Running The following works to disks (hard disk drive or magneto optical) are not allowed while ESMPRO Agent is running; To format or delete a partition by Disk Administrator or by other means.
Page 197 NovaScale R620 User Guide ESMPRO Manager and ESMPRO Agent exchange information through SNMP Service. If the server status monitoring by ESMPRO Manager is on (default: ON), ESMPRO Manager regularly issues a request to ESMPRO Agent to get the current status of the server. In response, ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of SNMP Service increases temporarily.
Page 198 NovaScale R620 User Guide Floppy Disk Drive Information If you add or delete floppy disk drive connected with USB while the system is running, the drive information under the [I/O Device] in the data viewer will be updated at the next system start-up. When the Displayed BIOS Information is Incorrect Additional information of BIOS which is displayed by clicking [ft] - [CPU Module] - a CPU module - [General] - [BIOS Information] on a Data Viewer or by clicking a CPU module and clicking [BIOS Information] on Server...
Page 199 “Broken” when a mirror volume is created on the disk or any mirror volume is resynchronized. ESMhstrg.dat While the server is running, the “\data\ESMhstrg.dat” file in the installation directory of NEC ESMPRO Agent (C:\ESM by default) cannot be accessed. Therefore, it cannot be backed up when using backup software. However, there is no problem even if it is not backed up because the file is recreated at a server startup.
Page 200 NovaScale R620 User Guide PCI Module Status is “Empty” If devices such as LANs and FCs in the PCI module are not duplicated, the PCI module status becomes “Empty.” If the PCI module status is “Empty,” make sure that the LAN and FC cables are connected to and LANs are teamed. Indication of the mirror status If the pair of the disks that make up a mirror is different from the one described in “Disk Operations”...
Page 201: Esmpro Manager
NovaScale R620 User Guide ESMPRO Manager To monitor and manage a computer, on which ESMPRO Agent is installed, with a management PC online, use ESMPRO Manager that is bundled with the product. For detailed procedures of installation and setting, see online documents or ESMPRO Online Help. TIPS: Online documents provide cautions and information for using ESMPRO Manager.
Page 202 NovaScale R620 User Guide Monitoring CPU Module To monitor the CPU modules and the components on the CPU module, see the [CPU Module] tree. To see the information on the [CPU Module] tree, select the target CPU module from [CPU Module] in the [ft] tree. You can see the following information on the modules and the components on the CPU modules in the [CPU Module] tree.
Page 203 NovaScale R620 User Guide Update Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See "Maintenance of the Server" described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPROMIB] tree→[Hardware] tree→[Field Replaceable Unit] tree.
Page 204 NovaScale R620 User Guide Monitoring IO Module To monitor the IO modules and the components on the IO modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target IO module from [PCI Module] in the [ft] tree. You can see the following information on the IO modules and the components on the IO modules of the [PCI Module] tree.
Page 205 NovaScale R620 User Guide Monitoring PCI Slots and Devices on IO Module To monitor the PCI slots and devices on the IO modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module]→[PCI module (containing PCI slot to be seen)]→[PCI slot] of the [ft] tree. You can see the following information on the PCI slot and the devices on the PCI slot in the [PCI slot] tree.
Page 206 NovaScale R620 User Guide PCI Device – General Allows the information of devices on the PCI slot to be viewed. PCI Device – Detailed information Allows the detailed information of a device on the PCI slot to be viewed. Monitoring BMC on IO Module To monitor the base management controller (BMC), controller for system management, on the IO modules, see the [BMC] tree.
Page 207 NovaScale R620 User Guide Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [ft] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. General Allows the configuration and other information of the SCSI enclosure to be viewed.
Page 208 NovaScale R620 User Guide Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror] tree. To view information on [Mirror] tree, select [Mirror] under [ft] tree. You can see the redundancy status of the mirrors and the device IDs of the SCSI slots into which these hard disk components are connected.
Page 209 NovaScale R620 User Guide Monitoring Hard Disk To monitor the hard disks and detect disk failures at an early stage, use the ESMPRO Manager and Agent. You can see configurations and information of hard disk in the Data Viewer. Monitoring Operations This section describes how to maintain hard disks.
Page 210 NovaScale R620 User Guide Confirmation of mirror status To check the redundancy status of the failed mirror disk, open [Mirror] screen under [ft]. On this screen, you can check the redundancy status of the mirror and the status of the mirrored hard disks. [Mirror] IMPORTANT: The mirroring redundancy status will change depending on the status of the two hard disks that make up a...
Page 211 NovaScale R620 User Guide IMPORTANT: The Mirror Disk screen shows a pair of two hard disks as a mirror. Disk pairs are shown in the same manner even if a few volumes are created within a single disk or one volume spans a few disks (span volume). A few volumes are created within a single disk: Volume A Volume C...
Page 212 NovaScale R620 User Guide TIPS: You can identify the new hard disk by DevicePathID (ex. 41 When one hard disk with problem was disconnected, SCSI slot changes the status to "Warning". [SCSI Slot] → [General] IMPORTANT: The status colour of the SCSI slot differs depending on the connection of mirrored hard disks: If one of the mirrored disks was removed: Warning If both of the mirrored disks were removed: Gray Also, at this time, the redundant status of mirrored disks is changed to "Warning".
Page 213 NovaScale R620 User Guide (3) Mounting a hard disk drive. Mount a hard disk drive. When a hard disk drive is inserted, an alert report is sent and the information on a Data Viewer changed. A hard disk drive is mounted and the SCSI slot status becomes “Online”. [Details] of alert report TIPS: The device ID (for example, “41/1”) on the “Details”...
Page 214: Server Maintenance Utility Online Help
NovaScale R620 User Guide Server Maintenance Utility Online Help Server Maintenance Utility is a tool for managing server operation. It is used to configure operation patterns, to check status at replacement of parts, and to instruct operations. To use Server Maintenance Utility, you need to log on as a user with administrator authority. Select [Start] - [All Programs] - [ESMPRO Agent] - [Server Maintenance Utility] to start Server Maintenance Utility.
Page 215 NovaScale R620 User Guide System Information Chassis Information contains the following information: Item Description Type Chassis type of the server Part Number Part number of the server chassis Serial Number Serial number of the server chassis System Information contains the following information: Item Description Name of the OS installed on the server...
Page 216 NovaScale R620 User Guide System Configuration System Configuration contains the following information: Quick dump that is harvested at the same time of system reboot. Select the [Enable] radio button to obtain quick dump at a system crash. This function is enabled when “Complete memory dump” is set on Windows setting. When a quick dump cannot be produced, a dump is produced by the standard dump function.
Page 217 NovaScale R620 User Guide MTBF Information contains the following information: Item Description Type Monitoring status of MTBF. Use Threshold: MTBF is calculated at a fault occurrence. The device is stopped when the calculated value is lower than the threshold. Never Restart: Always stops the device at a fault occurrence. Always Restart: Always restarts the device at a fault occurrence.
Page 218 NovaScale R620 User Guide PCI Module (ID:n/m) PCI Module contains the following information: Item Description Status Status of the PCI module MTBF Information contains the following information: Item Description Type Monitoring state of MTBF. Use Threshold: MTBF is calculated at a fault occurrence. The device is stopped when the calculated value is lower than the threshold.
Page 219 NovaScale R620 User Guide SCSI Adapter (ID:n/m/o) SCSI Adapter contains the following information: Item Description Status Status of the SCSI adapter SCSI Bus (ID:n/m/o/p) The following information is displayed for SCSI Bus: Item Description Status Status of the SCSI bus The following information is displayed for the primary setting: Item Description...
Page 220 NovaScale R620 User Guide SCSI Slot (ID:n.m) The following information is displayed for SCSI Slot: Item Description State State of the SCSI slot (individual built-in SCSI disk) The mirror status of the volume in the disk mounted to the slot is reflected to the status of the SCSI slot, but the duplex status of the SCSI bus to the slot is not reflected.
Page 221 NovaScale R620 User Guide Menu bar File menu There are the following commands for [Menu] - [File]: Item Description [Export] Exports the information that Server Maintenance Utility has into a file [Exit]] Terminates Server Maintenance Utility View menu There is the following command for [Menu] - [View]: Item Description [Refresh]...
Page 222 NovaScale R620 User Guide Tab key Moves to the next selection item when the focus is on the information display view. Pressing the Shift and Tab keys together moves the focus to the previous selection item. When the focus is moved, the screen is scrolled to display the selected item. F1 key Displays help information of the item in the information display view.
Page 223: Maintenance Of The Server
NovaScale R620 User Guide Maintenance of the Server The server maintenance can be done in two ways; one is to use ESMPRO Manager for remote maintenance and the other is to use the ESMPRO Agent Server Maintenance Utility on the server for local maintenance. To start the ESMPRO Agent Server Maintenance Utility installed in server, select the items as follows: TIPS: Start Menu→[All Programs]→[ESMPRO Agent]→[Server Maintenance Utility]...
Page 224 NovaScale R620 User Guide Remote. Executable from remote management PC by using ESMPRO Manager Local. Executable on local server by using Server Maintenance Utility √: Supported –: Not supported The table below shows the support of the whole system setup functions. Quick dump Auto firmware update Auto module start...
Page 225 NovaScale R620 User Guide Start and Stop of Components To start or stop a component with ESMPRO Manager, use the [Maintenance] tree of the component in the [ft] tree of the data viewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree. To start or stop a component with the Server Maintenance Utility, use the utility screen of the component.
Page 226 NovaScale R620 User Guide Procedure in ESMPRO Manager Start Select the target component in the [ft] tree. Check the current state with the "State" display on the target component screen. Click the [Bring Up] button in the [Maintenance] screen for the target component. A certain time is required for the start.
Page 227 NovaScale R620 User Guide Sample screen of ESMPRO Manager 2 [Maintenance] screen of module [PCI Module] – [Maintenance] Procedure in the Server Maintenance Utility Start Select the target component by using the Server Maintenance Utility. Check the current state of the target component with the LEDs. Click the [Up] button of the target component.
Page 228 NovaScale R620 User Guide Sample screen of Server Maintenance Utility Check and Clear of MTBF Information The MTBF information of a component can be viewed or cleared (initialized). The server manages the MTBF (Mean Time Between Failures) of each component. If a fault occurs in a component, the server series calculates the MTBF of the component again.
Page 229 NovaScale R620 User Guide Procedure in ESMPRO Manager Perform the procedure below before replacement of a component. Select the target component in the [ft] tree. Check the current state with the "State" display on the target component screen. Click the [Clear] button in the [MTBF Clear] of the target component. The MTBF clearing result can be confirmed by the MTBF information on the target component screen.
Page 230 NovaScale R620 User Guide Procedure in the Server Maintenance Utility Perform the procedure below before replacement of a component. Select the target component by using the Server Maintenance Utility. Check the current state of the target component with the LEDs and event log. Click the [Clear] button in [MTBF Information] of the target component.
Page 231 NovaScale R620 User Guide Diagnostics The server provides the self-check diagnostics function for some components. If a fault occurs in a component, the server can diagnose the component to detect the fault. For this server, CPU modules and IO modules can be diagnosed all together. To diagnose a component with the ESMPRO Manager, use the [Maintenance] tree of the component in the data viewer.
Page 232 NovaScale R620 User Guide Procedure in ESMPRO Manager Select the target module in the [ft] tree. Check the current state with the "State" display on the target module screen. If CPU and IO modules of the target module are running, stop them. Click the [Diagnostics] button in the [Maintenance] screen for the IO module of the target module.
Page 233 NovaScale R620 User Guide Procedure in the Server Maintenance Utility Select the target module by using the Server Maintenance Utility. Check the current state of the target module with the LEDs. If the component is operating, stop the component. Click the [Diagnostics] button in the [Diagnostics Information] on the target module. The diagnostics result can be confirmed by re-obtaining the status of the target module.
Page 234 NovaScale R620 User Guide Firmware Update The server can update firmware (including BIOS) if some hardware components operate in the online state (in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with ESMPRO Manager, use the [Update] tree of the component in the data viewer.
Page 235 NovaScale R620 User Guide Procedure in ESMPRO Manager Save the image data of the update firmware in an arbitrary directory of the server. Write down the path to the directory in which the image data is saved. Select the target component in the [ft] tree. Check the current state with the "State"...
Page 236 NovaScale R620 User Guide Start the other stopped module. Starting the module causes the firmware to be updated automatically. However, if the [Enable automatic firmware update] property is disabled, the module does not start. In such a case, perform the following operations before starting the module: (1) Click the [Firmware Update] button in the [Update] screen for the target component.
Page 237 NovaScale R620 User Guide Select [Specify new firmware for update], enter the directory where the firmware to update is stored (the directory you wrote down in step 1) and the file name of the image data into the input box, and click the [Execute] button.
Page 238 NovaScale R620 User Guide Dump Collection To collect the dump file with ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the data viewer. To collect the dump with the Server Maintenance Utility, use the utility screen of the component. IMPORTANT: Acquire the dump only for the examination of a fault.
Page 239 NovaScale R620 User Guide Procedure in ESMPRO Manager The [Dump] button of ESMPRO Manager performs the function of "saving dump during system operation." Select [CPU Module] in the [ft] tree. Check the current state with the "State" display on the target component screen. Click the [Dump] button in the [Maintenance] screen for the target component.
Page 240 NovaScale R620 User Guide Procedure in Server Maintenance Utility Select the target CPU module by using the Server Maintenance Utility. Check the current state of the target CPU module with the LEDs. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button. A certain time is required for the dump acquisition.
Page 241 NovaScale R620 User Guide System Operation Setup The following properties can be set as the operation setup of the whole system. Quick dump that is harvested at the same time of reboot If “Enable” is selected for this item, dump is collected as the system reboots when an error occurs in the system. When “Disable”...
Page 242 NovaScale R620 User Guide Configure the system settings using the Server Maintenance Utility in the following procedure. The system cannot be configured using the ESMPRO Manager. Select [System Configuration]. Select radio buttons to change the settings in [System Configuration]. Click the [Apply] button. Sample screen of Server Maintenance Utility 5-68...
Page 243 NovaScale R620 User Guide BMC Firmware Update The firmware of the BMC on the PCI module can be updated. The base management controller (BMC) is the processor exclusively used for monitoring the system’s operating environment faults and controlling of the system. The BMC firmware can be updated by using the BMC firmware update utility.
Page 244 NovaScale R620 User Guide Updating from ESMPRO Manager Menu Update firmware as follows: Select [Tools]→[BMC FW Update Utility] from the Operation Window’s menu. The [BMC FW Update] dialog box appears. Enter the device name and click [OK]. The [Execution Check] dialog box appears. Store the firmware in the directory specified by [Location].
Page 245 NovaScale R620 User Guide Updating from Server Maintenance Utility Update the firmware as follows: From the menu bar, click [Tool], point to [BMC FW], and select [Update]. The [BMC FW Update] dialog box appears. Enter the device name and click [OK]. The [Execution Check] dialog box appears.
Page 246 NovaScale R620 User Guide Change of Update Data Storage Destination Perform the firmware update by using the Server Maintenance Utility as described below: From the menu bar, click [Tool], point to [BMC FW], and select [Properties]. The [BMC FW Update Service Properties] dialog box appears. Enter the storage destination in [Storage directory for update data:] and click [Register].
Page 247 NovaScale R620 User Guide Refreshing View based on State Change Alert Setting A new function is supported so that ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON. ESMPRO Manager window is updated by one minute-interval polling by default.
Page 248: Dianascope
NovaScale R620 User Guide DianaScope DianaScope is software for remote management of NovaScale/ft Server series. For features and installation of DianaScope, see “DianaScope Online Document” in “ EXPRESSBUILDER” . TIPS: To use DianaScope with NovaScale/ft Server series, appropriate server license is required. UL1198- 001E DianaScope Additional Server License (1) License for managing one server.
Page 249: Geminiengine Monitor Tool
NovaScale R620 User Guide GeminiEngine Monitor Tool This section gives a brief explanation for “GeminiEngine Monitor Tool.” Overview “GeminiEngine Monitor Tool” is a tool that monitors if the server status is duplex. If the status changes from duplex to simplex, and the FT STATUS LED of the server turns off or illuminates amber, the tool sounds beeps for a certain interval and displays a dialog box reporting the status change.
Page 250: Setup Window
NovaScale R620 User Guide On the other hand, if the BIOS version of the running CPU/IO module is older than the one of the module to be installed later, after installing the module and making the system duplexed, the firmware is updated by temporarily stopping the running module and starting it again.
Page 251 If you have mistakenly closed the dialog box on page 5-75, run the following program: C:\ Program Files\NEC\HAS_SW\HASFTSTS\HASFTSTU.EXE When the dialog box on page 5-75 is still displayed after the FT STATUS LED lights green, press the Alt + F4 keys together to close it.
Page 252: Chapter 6
Chapter 6 Maintenance This chapter describes the daily maintenance of NovaScale/ft Server series and precautions when relocating or storing the server.
Page 253: Daily Maintenance
NovaScale R620 User Guide DAILY MAINTENANCE To use your NovaScale/ft Server series in best condition, check and maintain regularly as described below. If an error is found on your NovaScale/ft Server series, consult your sales agent. Checking Alert Monitor the failure occurrence by ESMPRO during the system operation. Always check whether any alert is reported to ESMPRO Manager on the management PC.
Page 254 NovaScale R620 User Guide WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY” in Chapter 1. • Do not disassemble, repair, or alter the server. • Do not look into the CD-ROM drive. •...
Page 255 NovaScale R620 User Guide Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the server when connecting or disconnecting them. Disconnect the keyboard from the server while the devices in the system (the server and the peripheral devices) remain turned on.
Page 256 NovaScale R620 User Guide Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommended to clean the head on regular basis.
Page 257 NovaScale R620 User Guide Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge. Clean the tape head regularly using a cleaning tape. For procedure and interval of cleaning as well as lifetime of a tape cartridge to use, see instructions included with the tape drive.
Page 258: System Diagnostics
NovaScale R620 User Guide SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tools] - [System Diagnostics] in the EXPRESSBUILDER to diagnose the system. Tested Items The following items are tested in system diagnostics. Memory CPU cache memory Hard disk drive used as a system IMPORTANT: When executing the system diagnostics, make sure to remove the LAN cable.
Page 259 NovaScale R620 User Guide Diagnostics tool title Test window title Test result Test summary window Guideline Diagnostics tool title Shows the name and version of the diagnostic tool. Test window title Shows the progress of the diagnostics. “Test End” is displayed when the diagnostics completes. Test result Shows the start, end, and elapsed time and completion status of the diagnostics.
Page 260 NovaScale R620 User Guide Shows a list of connected devices. <Log Info> Shows the log information of the diagnostics. It can be saved on a floppy disk. To save it on a floppy disk, insert a formatted floppy disk into the floppy disk drive, and select <Save>. <Option>...
Page 261: Off-Line Maintenance Utility
NovaScale R620 User Guide OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent. The EXPRESSBUILDER CD-ROM and the Off-line Maintenance Utility Bootable FD you have created contain a file that describes operation of the utility, but do not attempt to use the utility by yourself.
Page 262: Relocating/Storing The Novascale/Ft Server Series
NovaScale R620 User Guide RELOCATING/STORING THE NovaScale/ft Server series Follow the procedure below to relocate or store the server. (Users should not attempt to remove the rack-mountable server from the rack assembly.) CAUTION Observe the following instructions to use the server safely. There are risks of fire, personal injury, or property damage.
Page 263: Chapter 7
Chapter 7 Troubleshooting If the product does not work properly, see this chapter before deciding that it is a breakdown.
Page 264: To Locate The Errors
NovaScale R620 User Guide TO LOCATE THE ERRORS Use ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of ESMPRO Manager. [Example] ESMPRO Manager Determine type and location of...
Page 265: Error Messages
NovaScale R620 User Guide ERROR MESSAGES If the NovaScale/ft Server series enters the abnormal state, the error is posted by various means. This section explains the types of error messages. Error Messages by LED Indication The LEDs on the front and rear panels of the NovaScale/ft Server series and near the handles of hard disks inform the user of the various server statuses by the colours and the patterns of going on, going off, and flashing.
Page 266: Post Error Messages
NovaScale R620 User Guide POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors.
Page 267 NovaScale R620 User Guide On-screen error message Cause Action 0613 COM A configuration COM A configuration is faulty. If restarting does not help after resetting the setting change to default by using BIOS setup, replace the CPU/IO 0614 COM A config, error - module.
Page 268 NovaScale R620 User Guide On-screen error message Cause Action 0B96 BMC SDR Repository SDR repository within BMC is failure faulty. 0B97 BMC SEL device SEL repository within BMC is failure faulty. 0B98 BMC RAM test error BMC RAM is faulty. 0B99 BMC Fatal hardware BMC FPGA is faulty.
Page 269 NovaScale R620 User Guide On-screen error message Cause Action 9064 Mixed CPU Steppings Different CPU steppings are Check supported CPUs and replace the CPU. If detected found. replacing the CPU does not help, replace CPU/IO module. 9038 Check date and time Data and time settings are If reconfiguring by using BIOS setup does not help, settings (Chipset)
Page 270 NovaScale R620 User Guide On-screen error message Cause Action 9020 CPU is faulty. Replace the CPU. If this does not help, replace the CPU/IO module. 9022 – 9023 Initialization of the cross-link When the system is running in the duplex mode, it is between the CPU/IO modules no problem.
Page 271 NovaScale R620 User Guide On-screen error message Cause Action 9080 - 908F This CPU/IO module failed to When the system is running in the duplex mode, it is get the information from no problem. another CPU/IO module. If the system cannot be running in the duplex mode due to continuous this error, replace the CPU/IO module.
Page 272: Error Notification By Beep
NovaScale R620 User Guide Error Notification by BEEP An error message may not be displayed on the display unit even though the POST detected an error. In such a case, the beep sounds notifies you an error. The error contents are indicated by the combination of beep sound patterns. For example, beep sounds once, consecutively three times, once, and then once (beep code: 1-3-1-1) indicates DRAM refresh test error.
Page 273: Windows Server 2003 Enterprise Edition Error Messages
NovaScale R620 User Guide Windows Server 2003 Enterprise Edition Error Messages If a fatal error (e.g., a STOP or system error) occurs after Windows Server 2003 Enterprise Edition starts, the screen of the display unit turns blue and displays detailed error messages. STOP: C000021A (FATAL SYSTEM ERROR) The Windows logon process..
Page 274: Server Management Application Error Message
NovaScale R620 User Guide Server Management Application Error Message If the server management tool such as ESMPRO Agent or ESMPRO Manager has been installed in the NovaScale/ft Server series or management PC, you can obtain the error information from the display unit of the server or management PC.
Page 275: Solving Problems
NovaScale R620 User Guide SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the given instruction before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on-screen message and contact your sales agent.
Page 276 NovaScale R620 User Guide  The memory check may take a time if the memory size is large. Wait for a while.  Did you perform any keyboard or mouse operation immediately after you started the server?  If you perform any keyboard or mouse operation immediately after start-up, POST may accidentally detect a keyboard controller error and stops proceeding.
Page 277 NovaScale R620 User Guide The keyboard or mouse fails to operate:  Is the cable properly connected?  Make sure that the cable is connected to the correct connector on the rear of the server.  Are the keyboard and mouse are compliant with NovaScale/ft Server series? ...
Page 278 NovaScale R620 User Guide Fail to start the OS:  Is there a diskette in the floppy disk drive?  Take out the diskette and restart the server.  Is the EXPRESSBUILDER CD-ROM (or another bootable CD-ROM) in the CD-ROM drive? ...
Page 279 NovaScale R620 User Guide (For details, see chapter 4 “Monitoring Configuration”.) * After completion of CHKDSK, restart the machine and change the above setting back to [Enable] and continue the operation. CHKDSK is executed in the following conditions: (1) CHKDSK is scheduled to be executed at next system startup (2) Corruption of file system is detected since the previous startup until shutdown (3) Inconsistency (corruption) of file system is detected while mouting at system startup ...
Page 280 NovaScale R620 User Guide Event ID: 4000 Description: The error occurred on the CPU module of Module [Module Number] [Module Number] “#0” or “#1” Source: HasCtrl Type Warning Event ID: 4310 Description: Synchronization of the CPU module stopped. IO module is disconnected: ...
Page 281 NovaScale R620 User Guide threshold. [Module Name] “CPU” or “IO” [Module Number] “#0” or “#1”  When you attempt to integrate the CPU module, the following message will be recorded to the system event log and the CPU module may not be integrated. It indicates that some kind of error has occurred when integrate the module.
Page 282 NovaScale R620 User Guide module will not be separated. In this case, check each adapter setting referring to “After starting up, FT Status LED do not light or lights amber” of this chapter. Source: HasCtrl Type: Warning Event ID: 1505 Description: Device [Device name] is not duplexing.
Page 283 NovaScale R620 User Guide CPU load ratio of SNMP Service (snmp.exe) increases:  While monitoring the server from ESMPRO Manager, the CPU load ratio of SNMP Service on the ESMPRO Agent side may increase at every monitoring interval (default: 1 minute). ...
Page 284 NovaScale R620 User Guide After starting up, FT Status LED do not illunimiate or illunimate amber: Follow the instructions below: FT Status LED Description Action CPU module, IO module, SCSI No action is necessary. adapter, FC adapter, and Green network adapter are in complete dual mode.
Page 285 NovaScale R620 User Guide Warning message appears in POST after implementing ft Remote Management Card (R620-LR model only):  Did you set “Initialize Remote Management Card”? H/W Configuration of BMC is corrupted. !! Update BMC H/W Configuration by configuration tool!! !! Refer to BMC Configuration manual !! If the message above appears, press F1 key or wait for a while.
Page 286 NovaScale R620 User Guide Forgot login name/password to use remote management function from Web browser: See “BMC Configuration Jumper Setting” in Chapter 4 and change the implement position of the jumper to change the each setting (including BMC password) back to the time of shipping. IMPORTANT: This operation also clear the BMC setting that is necessary to connect DianaScope and NovaScale/ft Server series.
Page 287: Event Log
NovaScale R620 User Guide Event Log "The NMS Service terminated unexpectedly." is recorded in the system event log:  Although the following log may be recorded in the system event log when starting the system, or after exchanging PCI modules, there is no real problem on operation. Change of a setup with PROSet II will become invalid if NMS service stops, but you can change a setup normally because NMS service will be automatically started when PROSet II is started.
Page 288 NovaScale R620 User Guide Description: TraceLevel parameter not located in registry; Default trace level used is 32. SCSI control error appears in the system event log:  This symptom occurs, for example, when a SCSI chip receives a reset request from a different SCSI chip.
Page 289 NovaScale R620 User Guide Source: HAS Fault Tolerance Type: Warning Event ID: 204 - 208 Intermittent failure of software which is attributed to the server load may be the reason for these logs to be recoded.  The following event logs may be recorded when operating or replacement/maintenance of each device of network adapter/SCSI disk/fibre channel, but there is no problem in continue operating the system.
Page 290 NovaScale R620 User Guide HASIPMI-related logs are recorded in the system event log:  The following event logs may be recorded during the system operation. These logs are recorded when the software that access to BMC could not receive response from BMC within a given period of time. There is no problem to the system by this warning.
Page 291 NovaScale R620 User Guide Source: ESM HAS Storage Service Type: Warning Event ID: Description: Status of the SCSI Adapter (ID:[Device Path ID of SCSI Adapter]) has changed from Duplex to Offline. [Device Path ID of SCSI Adapter]: 0/10/104 or 1/11/104 Source: ESM HAS Storage Service Type:...
Page 292: Problems With Expressbuilder
NovaScale R620 User Guide Problems with EXPRESSBUILDER When the server is not booted from the EXPRESSBUILDER CD-ROM, check the following:  Did you insert the EXPRESSBUILDER CD-ROM during POST and restart the server?  If you do not insert the EXPRESSBUILDER CD-ROM during POST and restart the server, an error message will appear or the OS will boot.
Page 293: Problems With Master Control Menu
NovaScale R620 User Guide Problems with Master Control Menu Failed to read online documentation:  Is Adobe Acrobat Reader installed properly?  A part of online documentation is supplied in PDF file format. Install the Adobe Acrobat Reader (Version 4.05 or later) in your operating system. You can also install the Adobe Acrobat Reader using the EXPRESSBUILDER CD-ROM.
Page 294: Problems With Configuration Diskette Creator
NovaScale R620 User Guide Problems with Configuration Diskette Creator  The bit map of the Configuration Diskette Creator window is not displayed correctly during settings of setup information. (When the Trekking command is used)  If the specified number of colours is fewer than 256 in the display setting, the bit map is not displayed correctly, but the setup information can be displayed ...
Page 295: Problems With Esmpro
NovaScale R620 User Guide Problems with ESMPRO ESMPRO Manager  See Chapter 5. See also online document in EXPRESSBUILDER CD-ROM for troubleshooting and other supplementary information. ESMPRO Agent Change in monitoring interval of file system and threshold value of free space monitoring do not reflect: ...
Page 296 NovaScale R620 User Guide [Unknown] or illegal information is displayed in CPU information:  If you select [CPU Module]–[CPU] in the FTServer tree of the data viewer, unknown or incorrect information appear in some information items.  The CPU information can be viewed by selecting [System]–[CPU] in the [ESMPRO] tree. Status of logical PCI slot: ...
Page 297 NovaScale R620 User Guide Some items cannot be monitored in ESMPRO Manager:  ESMPRO Manager Ver4.23 or later is necessary to monitor NovaScale/ft Server series. If you are using older version, install ESMPRO Manager CD-ROM that comes with the device. Various logs cannot be referred in ESRAS Utility: ...
Page 298 NovaScale R620 User Guide  To request programmatically to remove media from removable disks such as MO, Zip and PD. Please conduct these works by following the procedure written below. Open [Control panel] – [Service]. Select a service named “ESM Common Service” and click [Stop]. Confirm that “ESM Common Service”...
Page 299 NovaScale R620 User Guide  If disks are mounted on PCI modules (IO modules), the status of both modules is “Simplex” while the disks are mirrored. Temperature or voltage error occurring during disk mirroring will result in the system to shut down. Network drive is not displayed in the data viewer: →...
Page 300  While the server is running, the “\data\ESMhstrg.dat” file in the installation directory (default is “C:\ESM”) of NEC ESMPRO Agent cannot be accessed. For this reason, when a backup software is used, this file is not backed up. However, because the “ESMhstrg.dat” file is recreated while the server is running, there will not be any problem even if the file is not backed up.
Page 301: Collecting Trouble Logs
NovaScale R620 User Guide COLLECTING TROUBLE LOGS In the event of trouble, you can get information in the procedures described below: IMPORTANT:  You can perform the procedures described below only when you are asked by your maintenance personnel to get trouble logs.
Page 302: Collecting Configuration Information
NovaScale R620 User Guide Collecting Configuration Information Collect information such as the hardware configuration and internal setting information of the NovaScale/ft Server series. IMPORTANT: If a STOP error or system error has occurred or the system has stalled, restart the system, and then start the work.
Page 303: Collecting The Memory Dump
NovaScale R620 User Guide COLLECTING THE MEMORY DUMP If a failure occurs, the memory data should be dumped to acquire the required information. If you stored the dump data in a DAT, label it so as to indicate the software (e.g. NTBackup) you used for storing it. You may save the diagnosis data to a desired destination.
Page 304: Backup Of Ipmi Information
NovaScale R620 User Guide BACKUP OF IPMI INFORMATION You can collect the IPMI information. ESMPRO Agent must be installed to collect the information. 1 From the Start menu, select [All Programs] – [ESMPRO Agent] – [ESRAS Utility]. The [ESRAS Utility] window appears.
Page 305: Chapter 8
Chapter 8 System Upgrade This chapter describes procedures to add options and replace failed components. IMPORTANT: Optional devices described in this chapter may be installed or removed by the user. However, Bull does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user.
Page 306: Safety Precautions
NovaScale R620 User Guide SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY” in Chapter 1 for details. •...
Page 307: Anti-Static Measures
NovaScale R620 User Guide ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear wrist straps (arm belts or anti-static gloves). Wear wrist straps on your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Page 308: Preparing Your System For Upgrade
NovaScale R620 User Guide PREPARING YOUR SYSTEM FOR UPGRADE Note the following, when installing or replacing devices, to improve the performance of NovaScale/ft Server series. With the NovaScale/ft Server series, devices can be replaced during the continuous operation. Take extreme care for electric shock and damage to the component due to short-circuit.
Page 309: 3.5-Inch Hard Disk Drive
NovaScale R620 User Guide 3.5-INCH HARD DISK DRIVE The 3.5-inch hard disk drive bay in front of the server contains six slots in which hard disks with the SCA2 interface are installed. IMPORTANT: Do not use any hard disks that are not authorized by Bull. Installing a third-party hard disk may cause a failure of the server as well as the hard disk.
Page 310: Installing 3.5-Inch Hard Disk Drive
NovaScale R620 User Guide Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another slot in the same procedure. IMPORTANT: Make sure to read "ANTI-STATIC MEASURES" and "PREPARING YOUR SYSTEM FOR UPGRADE" before starting installing or removing options.
Page 311 NovaScale R620 User Guide Press the POWER switch to power on. Install the front bezel and lock it with the security key. Set the dual disk configuration (see Chapter 3).
Page 312: Removing 3.5-Inch Hard Disk Drive
NovaScale R620 User Guide Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT: Make sure to read "ANTI-STATIC MEASURES" and "PREPARING YOUR SYSTEM FOR UPGRADE" before starting installing or removing options. Shutdown Windows Server 2003. The system turns off automatically.
Page 313: Replacing 3.5-Inch Hard Disk Drive
NovaScale R620 User Guide Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new device with the server powered-on. IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and "PREPARING YOUR SYSTEM FOR UPGRADE"...
Page 314: Cpu/Io Module
NovaScale R620 User Guide CPU/IO MODULE To replace a CPU (processor, DIMM (memory), PCI card, you need to remove the CPU/IO module. IMPORTANT: Ask your sales agent to replace the CPU/IO module and components of the CPU/IO module. Make sure to read "ANTI-STATIC MEASURES" and "PREPARING YOUR SYSTEM FOR UPGRADE" before installing or removing options.
Page 315: Removing Cpu/Io Module
NovaScale R620 User Guide Removing CPU/IO Module Follow the procedure below to remove the CPU/IO module. The R620-MR model is used in the example quoted here. However steps you should take are the same for other models. Stop the CPU/IO module you want to remove. To this end, use the Server Maintenance Utility of the ESMPRO Agent installed to your server or the Data Viewer of the ESMPRO Manager.
Page 316 NovaScale R620 User Guide Carefully place the CPU/IO module on a flat and sturdy table. Avoid the dusty or humid place. This allows you to access the devices in the CPU/IO module. For more information on how to handle these devices, see the associated sections.
Page 317: Installing Cpu/Io Module
NovaScale R620 User Guide Installing CPU/IO Module Follow the procedure below to install the CPU/IO module: The R620-MR model is used in the example quoted here. However steps you should take are the same for other models. IMPORTANT: Make sure to read "ANTI-STATIC MEASURES" (page 8-3) and "PREPARING YOUR SYSTEM FOR UPGRADE" (page 8-4) before starting installing or removing options.
Page 318: Dimm
NovaScale R620 User Guide DIMM The DIMM (Dual Inline Memory Module) is installed to the DIMM socket in the CPU/IO module on the NovaScale/ft Server series. The CPU/IO module board is equipped with six sockets. Two DIMMS are installed on the DIMM slot A1 and B1 as standard equipment.
Page 319: Precautions
NovaScale R620 User Guide Precautions Note the following to install or replace DIMM. The DIMMs with the same number are linked among the groups. When a DIMM is added to one group, another identical DIMM should be installed to the socket with the same number in another group. This rule is applied to the case of removal.
Page 320: Installing Dimm
NovaScale R620 User Guide Installing DIMM Follow the procedure below to install the DIMM. Shut down OS. The sever turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-11. Remove the screw securing the memory duct, and remove the memory duct.
Page 321 NovaScale R620 User Guide Changing Memory Dump Setting after Installing Additional Memory Perform the steps below to change your memory dump setting, if a total memory capacity exceeds 2 GB after additional memory has been installed in the system with complete memory dump enabled. If the setting is not changed, incorrect dump files may be collected.
Page 322: Removing Dimm
NovaScale R620 User Guide Removing DIMM Follow the procedure below to remove the DIMM. TIPS: Unless at least two DIMMs are installed, the server does not work. Shutdown OS. The system turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-11.
Page 323: Replacing Dimm
NovaScale R620 User Guide Replacing DIMM Follow the procedure below to replace a failed DIMM. Identify the failed DIMM using the Data Viewer of ESMPRO Manager. Remove the CPU/IO module referring to page 8-11. Replace the DIMM Install the CPU/IO module referring to page 8-13. Start up the CPU/IO module using ESMPRO Manager or Server Maintenance Utility.
Page 324: Processor (Cpu)
NovaScale R620 User Guide PROCESSOR (CPU) In addition to the standard CPU ( ), you can add one CPU to make a multi-processor Dual-Core Intel Xeon Processor ® ® system. IMPORTANT: The CPU is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU.
Page 325: Installing Cpu (Model With Air-Cooling Kit)
NovaScale R620 User Guide Installing CPU (Model with Air-cooling Kit) Follow the steps below to install a CPU (model with air-cooling kit). Shut down the OS. The server is automatically powered off. Unplug the power cords. Remove the CPU/IO module referring to page 8-11. Remove the two screws securing the cooling fan unit, remove the cable and then remove the cooling fan unit.
Page 326 NovaScale R620 User Guide After pressing the CPU softly against the socket, place the CPI socket holder back to its original place. Return the socket lever back to its original place. Place the heat sink on the CPU and secure it with 4 screws. Loosely fasten the screws in the cross-coupling way, and then fasten them tightly.
Page 327: Removing Cpu (Model With Air-Cooling Kit)
NovaScale R620 User Guide Verify that POST displays no error message. If an error message is displayed, write it down and check it in the error message list on page 7-4. Removing CPU (Model with Air-cooling Kit) Removal of a CPU (model with air-cooling kit) is the reverse of installation. 8-23...
Page 328: Installing Cpu (Model With Water-Cooling Kit)
NovaScale R620 User Guide Installing CPU (Model with Water-cooling Kit) Follow the steps below to install a CPU (model with Water-cooling Kit). Shut down the OS. The server is automatically powered off. Unplug the power cords. Remove the CPU/IO module referring to page 8-11. Remove the two screws securing the Cooling fan unit cooling fan unit, remove the cable and then...
Page 329 NovaScale R620 User Guide Lift the CPU socket holder. Place the CPU on the socket carefully. TIPS: Pay attention to the orientation of the CPU. The CPU and socket have pin marks to prevent misinsertion. Check the pin marks of the CPU and the socket and insert the CPU correctly. After pressing the CPU softly against the socket, return the socket holder back to its original place.
Page 330: Removing Cpu (Model With Water-Cooling Kit)
NovaScale R620 User Guide Fix the water-cooling kit on the motherboard with four screws of the pump area. IMPORTANT: Place the protuberances of the water-cooling kit in the hollows of the module. Pump Screw of the pump Protuberances Hollows Water-cooling kit Mount the cooling fan unit, insert the cable, and secure the cooling fan unit with two screws.
Page 331: Replacing Cpu
NovaScale R620 User Guide Replacing CPU Follow the steps below to replace a failed CPU: Use Data Viewer of ESMPRO Manager to identify the failed CPU. Remove the CPU/IO module referring to page 8-11. Replace the CPU. Install the CPU/IO module referring to page 8-13. The installed CPU/IO module will start automatically.
Page 332: Ft Remote Management Card
NovaScale R620 User Guide ft Remote Management Card ft Remote Management Card function is compatible only with R620-LR model (R620-MR model is installed as a standard). An ft Remote Management Card needs to be installed on each CPU/IO module in order to use ft Remote Management Cards.
Page 333: Installing Ft Remote Management Card
NovaScale R620 User Guide Installing ft Remote Management Card Follow the procedures below and install ft Remote Management Card. Remove CPU/IO module referring page 8-11. TIPS: If PCI board is already installed to the CPU/IO module, remove the PCI board referring to page 8-33. Remove PCI rear bracket installed to the CPU/IO module as a standard with two screws.
Page 334: Removing Ft Remote Management Card
NovaScale R620 User Guide Insert ft Remote Management Card slowly against the connecting part to the slot board on the motherboard. Insert the connecting part of the card against the slot and secure it with two screws. IMPORTANT: If you have trouble installing the card, remove the card once and install it again.
Page 335: Pci Board
NovaScale R620 User Guide PCI BOARD Up to three PCI boards can be installed to the CPU/IO module. The R620-MR model is used in the example quoted here. However steps you should take are the same for other models. IMPORTANT: The PCI board is extremely sensitive to static electricity.
Page 336: Installing A Pci Board
NovaScale R620 User Guide Installing a PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector.
Page 337: Removing Pci Board
NovaScale R620 User Guide PCI board Gently insert the slot on the board against the connecting part of the board. Insert the board for connecting part of the board to securely connect to the slot. IMPORTANT: If you have trouble installing the board, remove the board once and install it again. Be careful since the board gets damaged if you press it too hard.
Page 338: Setup Of Optional Pci Board
NovaScale R620 User Guide Connect the network cable and cables for PCI boards. The installed CPU/IO module will start automatically. Confirm that the PCI board is correctly recognized by POST and OS. Setup of Optional PCI Board IMPORTANT: To enable the fault-tolerant feature of the optional device, identical PCI boards must be installed to the slots with the same number in CPU/IO module#0 and CPU/IO module#1.
Page 339 NovaScale R620 User Guide SCSI Board The lists of slots to install optional PCI boards Refer to “List of option PCI boards and installable slots:” on page 8-31. Driver installation procedure TIPS: To perform this procedure, you have to log on the system as an Administrator or a member of the Administrators group.
Page 340 NovaScale R620 User Guide Fibre Channel Board Set List of slots to install optional PCI boards “List of option PCI boards and installable slots:” on page 8-31. Driver installation procedure TIPS: To perform this procedure, you have to log on the system as an Administrator or a member of the Administrators group.
Page 341 NovaScale R620 User Guide After the system is rebooted, start Device Manager from [Start] - [Program] - [Administrative Tool] - [Computer Management], and check that “Emulex LightPulse LP1050, Storport Miniport Driver” are displayed under the [SCSI and RAID Controllers] as many as installed. IMPORTANT: Install Fibre Channel boards after completing the OS installation.
Page 342: Specifications
Number of processors 1 processor (the number of processors installed per module) Maximum Up to 2 processors (the number of processors installed per module) Chipset GeminiEngine (NEC original chipset) Memory Standard None Maximum 12 GB (The standard DIMM must be replaced.) 2 DIMMs (512 MB ×...
Page 343 Number of processors 1 processor (the number of processors installed per module) Maximum Up to 2 processors (the number of processors installed per module) Chipset GeminiEngine (NEC original chipset) Memory Standard None Maximum 12 GB (The standard DIMM must be replaced.) 2 DIMMs (512 MB x 2/ 1 GB ×...
Page 344: I/O Port Addresses
Motherboard resource 000002F8 - 000002FF Motherboard resource 000003B0 - 000003BB PCI standard PCI-to-PCI bridge 000003B0 - 000003BA Graphics controller (NEC GA Driver) 000003C0 - 000003DF PCI standard PCI-to-PCI bridge 000003C0 - 000003DE Graphics controller (NEC GA Driver) 000003E8 - 000003EF...
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NEC Bull NovaScale R620 User Manual

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Quick Links

Troubleshooting

Related Manuals for NEC Bull NovaScale R620

Summary of Contents for NEC Bull NovaScale R620

Table of Contents