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User's Guide
If your product is faulty, please read the
included warranty card and consult the store
you purchased it from. If you require further
assistance contact your local EPSON customer
support centre.
English
Please also find below the URL for the support
Read this document carefully to use this product
centre:
safely and correctly.
http://www.epson.co.uk/support
Safety Instructions
For your safety, read the attached documents
Do not use any damaged AC adapter or power
carefully to use this product correctly. After
cable. Otherwise, damage, overheating or
you have read all instructions, keep this manual
smoking may occur, which may result in fire or
handy for future reference and to make your
electric shock.
concerns clear. Items below indicate safety
Do not touch the plug during thunderstorms.
precautions to protect users, their surroundings
and their property from possible injury or
When using this product
damage. Precautionary notations are categorised
as follows according to personal injury and
Do not apply any strong force or shocks to
the product such as standing on, dropping
damage to the equipment if the instructions are
or hitting it. Otherwise, the product may be
ignored or the equipment is misused.
broken, which may result in fire or electric
WARNING
shock. If it is damaged, turn off the power
This symbol indicates information that, if
immediately, unplug the AC adapter and then
ignored, could possibly result in serious
contact the EPSON customer support centre.
personal injury or even death due to incorrect
Continuous use may result in fire or electric
handling.
shock.
CAUTION
Take care not to spill any beverage such as tea,
coffee or juice onto the product, or to spray
This symbol indicates information that, if
ignored, could possibly result in personal injury
aerosol insecticide. It may cause malfunction,
fire, or electric shock. If any liquid has been
or physical damage due to incorrect handling.
spilled on the product, turn off the power,
The following describes the meaning of each symbol
unplug the AC adapter immediately, and then
used in the precautions.
contact the EPSON customer support centre.
Continuous use may result in fire or electric
This indicates an important reminder.
shock.
Do not touch the printhead because it becomes
very hot. Otherwise, there is a risk of burns.
This indicates a prohibited item.
Do not open any covers other than the
compartment cover. Doing so may result in fire
This indicates a mandatory procedure.
or electric shock. Always use the product as
instructed in this manual. Otherwise, damage
or injury may occur.
WARNING
If any of the following abnormalities is
observed, turn off the power immediately,
When using the AC adapter and power
unplug the AC adapter, and then contact the
cable
EPSON customer support centre.
•
If smoke, strange odours or unexpected noises
Do not use any AC adapter or power cable
come from the product
other than the dedicated AC adapter and power
cable. Do not use the AC adapter with other
•
If liquid or foreign objects get inside the
product
than the specified voltage also. Otherwise,
damage, overheating, fire or electric shock may
•
If the product has been dropped or damaged
occur.
When handling the auto trimmer
Take the following precautions when handling
When removing the trimmer box, make sure to
the AC adapter and power cable.
turn the power off.
•
Make sure to avoid octopus wiring.
If the product operates without the trimmer
•
Make sure the plug is not dusty before
box, injury or damage may occur with the blade
inserting it into an outlet.
inside the product.
•
Insert the plug firmly into the outlet.
When cleaning the trimmer box, do not touch
•
Do not hold the plug with wet hands.
the trimmer blade, as there is a risk of injury.
•
Do not pull the power cable when
Do not insert anything other than labels into
disconnecting the plug. Be sure to hold the
the trimmer inlet slot. Otherwise, damage to
plug when disconnecting it.
the trimmer may occur.
•
Do not make any modification to the AC
adapter or power cable.
•
Do not apply strong shocks to or put a heavy
object on the AC adapter or power cable.
•
Do not bend or twist the AC adapter or power
cable forcibly.
•
Do not place the AC adapter or power cable
near a heater.
Cleaning
When the exterior is dirty
Maintenance of the trimmer
Wipe the dirt off with a soft cloth. If it is very
Cleaning the trimmer
dirty, use a cloth wrung out of water.
Remove the trimmer box and clean the trimmer
c
periodically.
Never use chemicals or solvents such
as benzine, thinner, or alcohol, or use a
c
Make sure to turn the power off before
chemical duster.
cleaning.
When the printhead is dirty
1. Unplug the AC adapter to turn the power
If the print becomes faint or some parts
off.
are missing, there may be some dirt on the
2. Remove the trimmer box.
printhead.
Pull the box out by the tab on the bottom.
Clean the print head with a cotton swab
moistened with medical alcohol (commercially
available ethanol).
3. Remove any paper chips with a cotton swab
or similar.
Part Names
1. Compartment cover
1
2. Tape confirmation window
3. Power socket
2
4. USB connector
5. Cover release button
6. Power lamp
3
7. Half-cut lamp
8. Feed button
4
9. Tape outlet slot
10. Trimmer inlet slot
11. Trimmer guide
5
12. Trimmer table
13
6
14
13. Tape cartridge compartment
7
8
14. Securing hook
9
15
10
15. Tape guide
11
16. Trimmer box
12
16
When handling the auto cutter
Before cleaning, make sure to unplug the AC
adapter from the outlet.
Do not touch the tape outlet slot (where the
labels come out) during printing or when the
Do not use a moistened cloth or solvents such
auto cutter is in operation. Otherwise, there is a
as alcohol, thinner or benzine.
risk of injury.
Others
When handling the half cutter
The supplied disc is a data CD-ROM for
Do not touch the tape outlet slot (where the
computers. Do not play it in an audio CD player.
labels come out) during printing or when the
Otherwise a very loud sound may be emitted,
auto cutter is in operation. Otherwise, there is a
causing risk to both your hearing and your
risk of injury.
audio equipment.
Others
Be careful of continuous use of this product,
which may cause eye fatigue.
Do not use or store the product, AC adapter,
power cable, USB cable or tape cartridges in the
following places.
•
In direct sunlight.
When handling tape cartridges
•
Where it may become extremely hot such as in
a vehicle with the windows closed.
•
Make sure to use a dedicated
•
Where it may become extremely hot such as
•
Some types of tape cannot be cut by the cutter or the
near a heater or the temperature becomes
trimmer. For the details, refer to the tape's manual.
very unstable such as near the exhaust duct of
•
Do not drop it or disassemble it. Doing so may cause
an air conditioner.
damage.
•
Where the product may get wet due to a
•
Do not pull out the tape forcibly by hand. Otherwise,
shower or rain such as in a bathroom or
the tape cartridge may be broken and unusable.
outdoors.
s 3. Feeding the tape
•
In a dusty place or where the product may be
•
Avoid using a tape cartridge without remaining tape.
exposed to smoke or steam such as near the
Doing so may cause overheating of the printhead,
kitchen or a humidifier.
which may result in damage or malfunction.
•
On an unstable place such as on a shaky table
MEMO
or on an inclined place.
Tape cartridges contain ink ribbons. When disposing
•
Where it might be subjected to vibration or
of tape cartridges, make sure to follow the local
shock.
regulations for disposal.
•
Near high-voltage power lines or something
that generates a magnetic field.
Other cautions
Keep the plastic bags used to contain the
Notes on usage
product or this manual out of reach of children.
Children may suffocate if they swallow them or
•
Do not touch the printhead.
put their heads into the bags.
•
Take care not to cut your fingers when cutting the
label with scissors.
•
Do not attach a label on human bodies, living things,
public facilities or other people's belongings.
CAUTION
About the printed labels
When using the AC adapter
•
Depending on the environment labels are used in
Do not use the AC adapter in a small, confined
and the nature of the object labels are attached to,
space, or cover it with a cloth. Otherwise, the AC
the following issues may occur:
adapter may overheat and deteriorate.
Label:
Discolouration, faded characters,
peeling
When using this product
Adhesive side: Adhesive residue, staining, damage
Do not stand on the product or place it on an
•
Carefully check the suitability of the label for the
unstable place such as on a shaky table or on
intended purpose before use. EPSON takes no
an incline. Otherwise, the product may fall and
responsibility for any damage or loss due to the
cause injury.
above mentioned causes.
To ensure safety, unplug this product before
leaving it unused.
Specifications
4. Set the trimmer box back.
Body
Dimensions Approx. 85 (W) x 182 (D) x 146 (H) (mm)
Weight
Approx. 900g (excluding tape cartridge)
Usage conditions
Operating temperature 5 to 35 degrees C
Storage temperature
-10 to 55 degrees C
Power supply
When removing the trimmer box, make sure
to turn the power off. If the product operates
AC
Type
AST1527Z1-1
without the trimmer box, injury or damage may
adapter
occur with the blade inside the product.
Manufacturer Seiko Epson Corp.
Keep your fingers away from the trimmer, as
Input
AC100-240V, 0.9A, 50-60Hz
there is a risk of injury.
(dedicated adapter, power
cable only)
Replacing the trimmer blade
Output
DC15V, 2.7A
The trimmer blade may eventually become worn
Total output
41W
and dull. If this happens, contact the EPSON
power
customer support centre.
Supported tape width
6mm, 9mm, 12mm, 18mm, 24mm, 36mm
Before use
1. Connecting Cables
2. Connect the other end of the USB cable to
MEMO
This product does not have a power switch. The power
turns ON automatically if the AC adapter and the USB
cable are connected. When the power is ON, the power
lamp on the front lights.
To check the status of the power lamp
s Checking the power lamp and half-cut lamp
MEMO
•
Confirm the shape and the direction of the connector
before connecting the USB cable.
Connecting the AC adapter
•
Do not use a USB hub.
Make sure to use the dedicated AC adapter
•
When connecting two or more products to one
c
(AST1527Z).
computer s Label Editor User's Guide
1. Insert the plug of the AC adapter firmly into
2. Installing a tape cartridge
the power socket on the rear of the product.
1. Remove the slack of the ink ribbon.
2. Insert the power plug of the AC adapter into
the outlet.
Do not unplug the AC adapter or USB
cable while printing or feeding tape.
c
Doing so interrupts printing or tape
feeding, and may cause damage to the
product.
2. Press the cover release button to open the
Connecting to your computer
3. Install a tape cartridge.
MEMO
Before connecting the product to your computer,
make sure to confirm the printer driver is installed on
it.
If the product is connected to the computer without
the printer driver installed, the "found new hardware"
wizard screen appears. Click [Cancel], and install the
printer driver before use.
How to install the driver s Label Editor User's Guide
Turn the computer on in advance.
1. Connect the USB cable to the product.
LC Tape.
4. Close the cover.
c
Make sure to use the supplied USB cable.
Troubleshooting
Checking the power lamp and half-cut lamp
You can check the status of the product with the lamps.
Power lamp
Status of the lamp
Status of the product
ON
The power is on and the product is ready to operate.
Blinks (Same
Slow blink When preparing to print, printing or feeding.
interval for
Fast blink When cutting tape.
ON/OFF)
Blink (Interval for OFF is
In an error status.
longer.)
When a message appears on the computer screen: Check the
content of message.
When no message appears on the computer screen: Check the
status of the cover and the tape cartridge of the product.
If not improved, unplug the AC adapter once.
If the error occurs again even though the AC adapter is
reconnected, contact the EPSON customer support centre.
OFF
The power is OFF.
The power turns ON automatically if the AC adapter and
the USB cable are connected to the product. Check the
connection of the cables.
Half-cut lamp
Status of the lamp
Status of the product
ON
When printing a label with the half-cut setting enabled.
Blinks (Same interval for
When making a half-cut.
ON/OFF)
Blink (Interval for OFF is
In an error status.
longer.)
When a message appears on the computer screen: Check the
content of message.
When no message appears on the computer screen: Check
the status of the cover and the tape cartridge of the product.
If not improved, unplug the AC adapter once.
If the error occurs again even though the AC adapter is
reconnected, contact the EPSON customer support centre.
OFF
The half-cut setting is disabled.
How to remove the tape cartridge
the USB terminal on the computer.
Hold the cartridge by the tabs, and pull it
c
To the computer
straight out.
3. Feeding the tape
After setting a tape cartridge, make sure to feed tape.
1. Press
on the product.
Feed and Cut: Feeds the tape about 20mm
and cuts it.
Feed: Feeds the tape about 20mm.
4. Editing and printing a label
You can create label designs on your computer
using the supplied editing software, then print
the labels you created using this product.
When using the product for the first time, install
compartment cover.
the supplied dedicated printer driver and editing
c
Do not hold the product by the cover.
software.
For information on installation and operation of
the software s Label Editor User's Guide
Insert it firmly as far as it will go.
5. Printing labels
When installing a new tape or the tip of
�
s Label Editor User's Guide
the tape is longer than usual, put the tape
through the tape guide.
Rounding off the corners
The corners of printed labels can be rounded
off by inserting them into the trimmer. Rounded
labels can look better, and the rounded corners
make the labels less likely to peel away after
sticking.
1. Align a label to the trimmer guide on the
trimmer table, then insert it as far as it will
go.
Do not pull out the tape forcibly by
c
hand.
Press the upper centre of the cover until it
closes and snaps into place.
When trimming a "half-cut" label, fold it at
the cut line, then insert it into the trimmer
inlet slot with the fold first.
Cut line
Be sure to insert the tape cartridge
firmly as far as it will go. If the cover
c
is closed without inserting the tape
cartridge fully, the product or the
tape cartridge may get damaged.
Problems
The product does not work if a print job is sent.
Is there any message displayed on the computer screen?
Check the content of message.
Is the printer driver installed?
Install the printer driver. s Label Editor User's Guide
Did you reboot the computer after installing the printer driver?
The printer driver may not be installed correctly unless the computer
is rebooted. Re-install the printer driver. s Label Editor User's
Guide
Is the product correctly connected to the computer?
Check the cable connecting the product and the printer.
s Connecting to your computer
Is the AC adapter connected?
Check the connection of the AC adapter.
s Connecting the AC adapter
Is the selected printer correct?
If a wrong printer is selected, printing cannot be done normally.
s Label Editor User's Guide
The power cannot be turned ON/OFF.
Is the power lamp ON?
This product does not have any power switch. The power turns ON
automatically if the AC adapter and the USB cable are connected.
To turn the power off, unplug the AC adapter from the product.
Characters are missing or faint.
Is the print head dirty?
Clean the print head. s When the printhead is dirty
The label is not automatically cut.
Is "Don't cut" selected?
Check the settings of the printer driver.
Is the cutter blade worn?
The cutter blade can eventually become dull and warn. If this
happens, contact the EPSON customer support centre for advice.
2. Once the sound of cutting has stopped, take
the label out.
If the corners are not sufficiently rounded,
repeat the trimming process.
3. Turn over and align the label with the
trimmer guide to trim the other end, then
insert and trim it.
•
The trimmer does not function while printing
labels or when the compartment cover is open.
•
Be sure to insert the label thoroughly as far
as it will go. Also, insert it straight along the
trimmer guide. Otherwise, the label may not be
trimmed correctly.
•
Make sure the cutting sounds have stopped
before taking the label out. If the label is
removed during trimming, it may not be
trimmed correctly. If not, do it all over again.
•
Do not move the label when it is inserted in the
trimmer. If it is moved, it will be misaligned and
may not be rounded off correctly.
•
6mm-wide labels cannot be trimmed.
•
At the time of purchase, some paper chips may
remain in the trimmer box attributed to the cut
test in the manufacturing process.
6. Attaching labels
1. Peel off the backing paper.
2. Attach the label and rub it firmly.
Turn the power off after use
1. Disconnect the USB cable.
Disconnect it from both the product and
the computer.
2. Unplug the AC adapter.
Unplug it from the outlet and the power
socket of the product.
MEMO
To turn the power off, just unplug the AC adapter.
If you do not use the product for a long time
Remove the tape cartridge, and unplug the AC adapter
and USB cable from the product if you do not use
the product for a long time. Keep the product, AC
adapter, USB cable and tape cartridges in a cool, dark
place away from direct sunlight, high temperature or
humidity, magnetised items, vibrations or dust.
Unable to trim the label correctly.
Did you trim it during printing?
The trimmer does not work during printing.
Is the compartment cover open?
The trimmer does not work if the compartment cover is open. Close
the cover.
Did you insert the label to the trimmer inlet slot correctly?
Insert the label straight along the trimmer guide.
s Rounding off the corners
Is the trimmer box full of paper chips?
Take out the trimmer box and remove the paper chips.
s Cleaning the trimmer
Is the trimmer blade worn?
The cutter blade can eventually become dull and worn. If this
happens, contact the EPSON customer support centre for advice.
Half-cut cannot be made correctly.
Is the "Half cut" setting enabled?
Check the settings of the printer driver.
Is "Don't half cut" selected?
Check the settings of the printer driver.
Is the blade for half-cut worn?
The cutter blade can eventually become dull and worn. If this
happens, contact the EPSON customer support centre for advice.
Unable to attach labels.
Did you peel off the backing paper?
Peel off the backing paper before attaching the label.
Are you attaching it to a dirty or rough surface?
The label may not adhere due to the material of the attachment
location or the environmental conditions.
MEMO
If none of the above has solved the problem or the symptom
is other than the above, contact the EPSON customer support
centre.
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