Troubleshooting - Dell HC03U Owner's Manual

Troubleshooting

The following table lists some common problems you might face and their
probable solutions. To troubleshoot, use a single solution from the bullet list
or a combination of solutions in the given order.
Problem
System not responding to screen taps
System not responding to button
commands
Device gives memory error
Bluetooth Keyboard not working
132
Maintenance and Troubleshooting
Solution
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• Soft reset the device.
• Check the button lock on left side of
system.
• Clean the touchscreen.
• Check the button lock on left side of
system.
• Soft reset the device.
• Check button assignment settings.
• Tap Unlock on the Today screen if it
is in locked state.
• Soft reset the device.
• Hard reset the device but do not clear
data.
• Hard reset the device and clear data.
• Run the device self diagnostics.
• Soft reset the device, then:
→
• Tap Start Settings
Axim Executive Keyboard
• Tap Enable and try to setup the
keyboard again
• Replace the batteries in the keyboard.
• Hold Left CTRL, Left FN, Right FN
for 3-5 seconds.
→
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