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A.6
Troubleshooting
When the phone and wireless settings are configured
properly, the main display should show the following.
This means that the phone is ready to use.
Following are some situations you might encounter, indicating that there is a problem
with the connection, and the possible actions you can take.
Message displayed
WiFi Disconnected
No Service
Skype™ Logged Off
Different from Offline (Presence), the message Skype Logged Off
denotes some possible problems of the Skype utility or the lack of
internet access.
AiGuru S2 Wireless Skype Phone
Problem description
1. The phone was not
configured properly.
2. Communication
between the phone
and the Wireless Link
USB dongle is not
established.
1. The communication
between the phone and
the Wireless Link USB
dongle is established.
2. The AiGuru S2 Utility
has not been launched.
1. Skype™ is not launched
on your PC or logged in
with personal account.
2. There is no Internet
access.
Action to take
Reconfigure the
phone settings.
See section "2.2.3
Handset Mode
Switch and WiFi
Configure"
See section "2.2
Optimizing the
AiGuru S2 Utility
settings" to launch
the AiGuru S2 Utility.
Make sure that you
have Internet access
and that you have
launched and logged
into Skype™
A-23
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