Responsibility Matrix - Canon varioPRINT 120 Customer Expectation Document

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17. Responsibility Matrix

Please discuss this Responsibility Matrix with the customer and check off who
owns each action in the table below.
Ensure adequate space and power to properly install machine.
Verify floor strength and level.
Ensure that the equipment can be delivered to the site, and that
the path is clear and unobstructed.
Unpack all delivered items.
Install all system hardware.
Connect all system components.
Install printer files and PRISMAsync controller.
Ensure network configuration, and confirm that the device is
attached to the network.
Install client workstation network software.
Load additional fonts (as required).
Order and replace, as necessary, customer replaceable items
(i.e., toner, etc.).
Provide technical support.
Provide on-site support.
Establish an installation file of a typical job, and retain for future
reference.
Primary customer applications for using this equipment:
Special considerations or performance limitations:
I have received a copy of this document.
Customer:
Sales Person:
Version 13
Action
varioPRINT 120 Customer Expectations Document
varioPRINT 120 Customer Expectations Document
Customer
Responsibility
Dealer
Page 72

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