Dell OptiPlex 3010 Small Form Factor Owner's Manual
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Dell OptiPlex 3010 Small Form Factor Owner's Manual

Dell OptiPlex 3010 Small Form Factor Owner's Manual

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Dell OptiPlex 3010 Small Form Factor
Owner's Manual
Regulatory Model: D04S
Regulatory Type: D04S001

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Summary of Contents for Dell OptiPlex 3010 Small Form Factor

  • Page 1 Dell OptiPlex 3010 Small Form Factor Owner's Manual Regulatory Model: D04S Regulatory Type: D04S001...
  • Page 2 Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth word mark is a registered ® trademark and owned by the Bluetooth SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi is a registered ® ®...

  • Page 3: Table Of Contents

    Contents 1 การทํ า งานกั บ ส่ ว นประกอบภายในของคอมพิ ว เตอร์ ...................7 ..........................7 การดํ า เนิ น การกั บ ส่ ว นประกอบภายในคอมพิ ว เตอร์ ............................8 Turning Off Your Computer ........................8 หลั ง จากทํ า งานกั บ ส่ ว นประกอบภายในของคอมพิ ว เตอร์ 2 การถอดและติ...
  • Page 4 Address mark not found Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving ..........51 this problem, please note this checkpoint and contact Dell Technical Support....................51 Alert! Security override Jumper is installed.
  • Page 5 WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/secondary] EIDE controller is operating outside of normal specifications. It is advisable to immediately back up ..........56 your data and replace your hard drive by calling your support desk or Dell................................56 Write fault ..........................56...

  • Page 7: การทํ า งานกั บ ส่ ว นประกอบภายในของคอมพิ ว เตอร

    ผลิ ต ภั ณ ฑ์ หรื อ ตามที ่ ท ี ม ให้ บ ริ ก ารและช่ ว ยเหลื อ ระบบออนไลน์ ห รื อ โทรศั พ ท์ แ จ้ ง เท่ า นั ้ น ความเสี ย หายเนื ่ อ งจากการซ่...

  • Page 8: Turning Off Your Computer

    เสี ย บปลั ๊ ก คอมพิ ว เตอร์ แ ละอุ ป กรณ์ ต ่ า ง ๆ ทั ้ ง หมดที ่ ต ่ อ อยู ่ ก ั บ คอมพิ ว เตอร์ เ ข้ า กั บ เต้ า รั บ ไฟฟ้ า เปิ ดคอมพิ ว เตอร์ ในกรณี ท ี ่ จ ํ า เป็ น ให้ ต รวจสอบให้ แ น่ ใ จว่ า คอมพิ ว เตอร์ ท ํ า งานได้ ต ามปกติ โ ดยใช้ Dell Diagnostics...

  • Page 9: การถอดและติ ด ตั ้ ง ส่ ว นประกอบต่ า ง ๆ

    การถอดและติ ด ตั ้ ง ส่ ว นประกอบต่ า ง ๆ เนื ้ อ หาในส่ ว นนี ้ ร ะบุ ร ายละเอี ย ดในการถอดหรื อ ติ ด ตั ้ ง ส่ ว นประกอบต่ า ง ๆ ในคอมพิ ว เตอร์ Removing the Cover Follow the procedures in Before Working Inside Your Computer.

  • Page 10: Removing The Front Bezel

    Removing the Front Bezel Follow the procedures in Before Working Inside Your Computer. Remove the cover. Pry the front bezel retention clips away from the chassis. Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis. Related Links Installing the Front Bezel Installing The Front Bezel...

  • Page 11: Installing The Expansion Card

    Pull the release lever away from the PCIe x16 card until you release the securing tab from the dent in the card. Then, ease the card up and out of its connector and remove it from the computer. Pull the release lever away from the PCIe x4 card (if any) to release the securing tab from the dent in the card. Then, ease the card up and out of its connector and remove it from the computer.

  • Page 12: Removing The Optical Drive

    Removing the Optical Drive Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the data cable and power cable from the back of the optical drive. Lift the blue tab and slide the optical drive inwards to remove it from the computer. Remove the optical drive from the bracket.

  • Page 13: Removing The Hard Drive

    Install the cover. Follow the procedures in After Working Inside Your Computer. Related Links Removing The Optical Drive Removing the Hard Drive Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the hard drive from the chassis. Press the retention clips inwards and slide the hard-drive bracket from the drive cage.

  • Page 14: Installing The Hard Drive

    Related Links Installing the Hard Drive Installing The Hard Drive Tighten the screws to secures the two hard drives to the hard drive bracket. Flex the hard-drive bracket and then insert the single hard drive or two hard drives into the bracket. Press the retention clips inwards and slide the hard-drive bracket into the drive cage.

  • Page 15: Installing The Memory

    Related Links Installing the Memory Installing The Memory Insert the memory modules into the connectors on the system board. Install the memory modules in the order of A1 > B1 > A2 > B2. Press down on the memory modules until the retention clips spring back to secure them in place. Install the drive cage.

  • Page 16: Installing The Intrusion Switch

    Related Links Installing the Intrusion Switch Installing The Intrusion Switch Insert the intrusion switch into the chassis rear and slide it outward to secure it. Connect the intrusion-switch cable to the system board. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 17: Installing The Speaker

    Press the speaker securing tab, and slide the speaker towards the right of the computer to release it. Remove the speaker from the chassis. Related Links Installing the Internal Speaker Installing The Speaker Place the speaker on the appropriate location of the chassis rear. Press the speaker-securing tab and slide the speaker towards the left of the computer to secure it.

  • Page 18: Removing The Heat Sink And Processor

    Removing the Speaker Removing the Heat Sink and Processor Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the front bezel. Remove the drive cage. Disconnect the heat-sink assembly cable from the system board. Release the Input/Output Board or the FlyWire cable from the routing channel on the heat sink. Loosen the captive screws in the order of 1,2,3 and 4.
  • Page 19 Press the release lever down and then move it outward to release it from the retention hook that secures it. 10. Lift the processor cover. 11. Lift the processor to remove it from the socket and place it in an antistatic package. Related Links Installing the Heat sink and Processor...

  • Page 20: Installing The Heat Sink And Processor

    Installing The Heat Sink And Processor Insert the processor into the processor socket. Ensure the processor is properly seated. Lower the processor cover. Press the release lever down and then move it inward to secure it with the retention hook. Place the heat sink assembly into the chassis.

  • Page 21: Installing The Coin-Cell Battery

    Installing the Coin-Cell Battery Installing The Coin-Cell Battery Place the coin-cell battery into its slot on the system board. Press the coin-cell battery downwards till it is secured. Install the front bezel. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 22: Installing The Power-Switch Cable

    Slide the power-switch cable out through the front of the computer. Related Links Installing the Power-Switch Cable Installing the Power-Switch Cable Slide the power-switch cable in through the front of the computer. Secure the power-switch cable to the chassis. Thread the power-switch cable into the chassis clip. Connect the power-switch cable to the system board.
  • Page 23 Slide the grommets inward along the groove and pass through the chassis. Lift and remove the system fan from the computer. Pry up the grommets from the system fan and remove it. Related Links Installing the System Fan...

  • Page 24: Installing The System Fan

    Installing The System Fan Insert the four grommets into the system fan. Place the system fan in the chassis. Pass the four grommets through the chassis and slide outward along the grooves to secure them in place. Connect the fan cable to the system board. Install the shelter.

  • Page 25: Installing The Input/Output (I/O) Panel

    Slide the I/O panel towards the right of the computer to release it from the chassis. Remove the I/O panel. Related Links Installing The Input/Output (I/O) Panel Installing The Input/Output (I/O) Panel Insert the I/O panel into the slot on the chassis front. Slide the I/O panel towards the left of the computer to secure to the chassis.

  • Page 26: Removing The Power Supply

    Related Links Removing The Input/Output (I/O) Panel Removing the Power Supply Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the front bezel. Remove the drive cage. Remove the shelter. Disconnect the 4-pin power cable from the system board. Unthread the 4–pin power cable from the chassis clips.

  • Page 27: Installing The Power Supply

    10. Push in on the blue release tab beside the power supply, and slide the power supply towards the front of the computer. 11. Lift the power supply out of the computer. Related Links Installing the Power Supply Installing The Power Supply Place the power supply in the chassis and slide outward to secure it.

  • Page 28: Removing The System Board

    10. Follow the procedures in After Working Inside Your Computer. Related Links Removing the Power Supply Removing the System Board Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the front bezel. Remove the drive cage. Remove the expansion cards.

  • Page 29: Installing The System Board

    11. Remove the 7–mm hex screw that secures the system board to the chassis. 12. Slide the system board towards the front of the computer. 13. Remove the system board from the chassis. Related Links Installing the System Board Installing The System Board Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis.

  • Page 30: Removing The Drive Cage

    Install the expansion card. 10. Install the drive cage. 11. Install the front bezel. 12. Install the cover. 13. Follow the procedures in After Working Inside Your Computer. Related Links Removing the System Board Removing the Drive Cage Follow the procedures in Before Working Inside Your Computer.

  • Page 31: Installing The Drive Cage

    Remove the data cable and power cable from the back of the hard drive. Remove the drive cage from the computer. Related Links Installing the Drive Cage Installing The Drive Cage Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive. Connect the data cable and power cable to the back of the hard drive.

  • Page 32: Installing The Fan Shelter

    Lift the fan shelter free from the computer. Related Links Installing the Fan Shelter Installing The Fan Shelter Insert the fan shelter into the computer. Thread the cables into the fan shelter clip. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 33: การตั ้ ง ค่ า ระบบ

    การตั ้ ง ค่ า ระบบ System Setup This computer offers you the following options: • Access System Setup by pressing <F2> • Bring up a one-time boot menu by pressing <F12> Press <F2> to enter System Setup and make changes to the user-definable settings. If you have trouble entering System Setup using this key, press <F2>...

  • Page 34: Timing Key Sequences

    Previous attempts at booting the system have failed at checkpoint ______. For help resolving this problem, please note this checkpoint and contact Dell Technical Support.

  • Page 35: System Setup Options

    Action Keystroke Exit BIOS <Esc> — Remain in Setup, Save/Exit, Discard/Exit Change a setting Left or right-arrow key Select field to change <Enter> Cancel modification <Esc> Reset defaults <Alt><F> or Load Defaults menu option System Setup Options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. Table 1.
  • Page 36 Option Description NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. Serial Port Allows you to set the serial port settings. You can set the serial port to: • Disabled •...
  • Page 37 Option Description Strong Password This option lets you enable or disable strong passwords for the system. Password Configuration Allows you to control the minimum and maximum number of characters allowed for a administrative password and the system password. Password Bypass This option lets you bypass the System (Boot) Password and the internal HDD password prompts during a system restart.
  • Page 38 Table 4. Secure Boot Option Description Secure Boot Enable Allows you to enable or disable Secure Boot feature • Disable • Enable Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode.
  • Page 39 Option Description • Last State This option is Power Off by default. Auto On Time Sets time to automatically turn on the computer. Time is kept in standard 12-hour format (hour:minutes:seconds). Change the startup time by typing the values in the time and AM/PM fields.
  • Page 40 Option Description This option is set to Thorough by default. Table 8. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel® Virtualization Technology. Enable Intel Virtualization Technology - This option is disabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel®...
  • Page 41 Option Description NOTE: This field is only relevant when the "Integrated NIC" control in the "System Configuration" group is set to "Enabled with ImageServer". Client IP Specifies the static IP address of the client. The default IP address is 255.255.255.255. NOTE: This field is only relevant when the "Integrated NIC"...

  • Page 43: การแก้ ไ ขปั ญ หา

    การแก้ ไ ขปั ญ หา Diagnostic LEDs NOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-on Self-Test (POST) process. These LEDs do not indicate the problem that caused the POST routine to stop. The diagnostic LEDs are located on the front of the chassis next to the power button. These diagnostic LEDs are only active and visible during the POST process.
  • Page 44 Problem A possible system board failure has occurred. Description Troubleshooting Unplug the computer. Allow one minute for the power to drain. Plug the computer into a Steps working electrical outlet and press the power button. Power Button Problem A possible system board, power supply, or peripheral failure has occurred. Description Troubleshooting •...
  • Page 45 Problem BIOS may be corrupt or missing. Description Troubleshooting The computer hardware is operating normally but the BIOS may be corrupt or missing. Steps Power Button Problem A possible system board failure has occurred. Description Troubleshooting Remove all peripheral cards from the PCI and PCI-E slots and re-start the computer. If the Steps computer boots, add the peripheral cards back one by one until you find the bad one.
  • Page 46 Problem A possible system board failure has occurred. Description Troubleshooting • Disconnect all internal and external peripherals, and re-start the computer. If the Steps computer boots, add the peripheral cards back one by one until you find the bad one. •...
  • Page 47 Power Button Problem A possible hard drive failure has occurred. Description Troubleshooting Re-seat all power and data cables. Steps Power Button Problem A possible USB failure has occurred. Description Troubleshooting Re-install all USB devices and check all cable connections. Steps Power Button Problem No memory modules are detected.
  • Page 48 Power Button Problem A possible expansion card failure has occurred. Description Troubleshooting • Determine if a conflict exists by removing an expansion card (not a graphics card) and Steps restarting the computer. • If the problem persists, reinstall the card you removed, then remove a different card and restart the computer.

  • Page 49: Beep Codes

    • If the operating system is attempting to boot from a device (optical drive), check system setup to ensure the boot sequence is correct for the devices installed on your computer. Beep Codes The computer can emit a series of beeps during start-up if the display cannot show errors or problems. These series of beeps, called beep codes, identify various problems.
  • Page 50 Code 3-2-2 Cause Interrupt vector loading failure Code 3-2-4 Cause Keyboard Controller Test failure Code 3-3-1 Cause NVRAM power loss Code 3-3-2 Cause NVRAM configuration Code 3-3-4 Cause Video Memory Test failure Code 3-4-1 Cause Screen initialization failure Code 3-4-2 Cause Screen retrace failure Code...

  • Page 51: Error Messages

    The BIOS found a faulty disk sector or could not find a particular disk sector. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support. Description The computer failed to complete the boot routine three consecutive times for the same error.

  • Page 52: Controller Has Failed

    Controller has failed Description The hard drive or the associated controller is defective. Data error Description The floppy or hard drive cannot read the data. For the Windows operating system, run the chkdsk utility to check the file structure of the floppy or hard drive. For any other operating system, run the appropriate corresponding utility.

  • Page 53: Hard-Disk Drive Controller Failure

    Hard-disk drive controller failure Description The hard drive failed initialization. Hard-disk drive failure Description The hard drive failed initialization. Hard-disk drive read failure Description The hard drive failed initialization. Invalid configuration information-please run SETUP program Description The computer configuration information does not match the hardware configuration. Invalid Memory configuration, please populate DIMM1 Description DIMM1 slot does not recognize a memory module.

  • Page 54: Memory Double Word Logic Failure At Address, Read Value Expecting Value

    Memory double word logic failure at address, read value expecting value Description A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. Memory odd/even logic failure at address, read value expecting value Description A memory module may be faulty or improperly seated.

  • Page 55: Not A Boot Diskette

    Not a boot diskette Description The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it. Insert a bootable floppy disk. Plug and play configuration error Description The computer encountered a problem while trying to configure one or more cards. Read fault Description The operating system cannot read from the floppy or hard drive, the computer could not find a...

  • Page 56: Timer Chip Counter 2 Failed

    Description The keyboard controller may be malfunctioning or a memory module may be loose. WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/ secondary] EIDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell.

  • Page 57: รายละเอี ย ดทางเทคนิ ค

    รายละเอี ย ดทางเทคนิ ค Specification NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (or Start in Windows XP) Help and Support, and then select the option to view information about your computer.
  • Page 58 Video Video memory: Integrated up to 1.7 GB shared video memory (Microsoft Windows Vista and Windows 7) Discrete up to 1 GB Audio Integrated integrated Conexant CX20641 HD-audio codec Network Integrated integrated Realtek RTL8111E Ethernet capable of 10/100/1000 Mb/s communication Expansion Bus Bus Type PCI Express 2.0, SATA 2.0, and, USB 2.0...
  • Page 59 Drives Mini-Tower Desktop Small Form Factor External Connectors Audio: Back Panel Mini-Tower/Desktop three connectors once each for line-out, line- in, and microphone Small Form Factor two connectors for line-out and line-in/ microphone Front Panel two connectors for microphone and headphone Network Adapter one RJ45 connector USB 2.0...
  • Page 60 Four lights located on the front panel of the computer. For more information on the diagnostic lights, see the Service Manual at support.dell.com/manuals. Back of the computer: Power supply diagnostic light Green light — The power supply is turned on and is functional.
  • Page 61 Controls and Lights NOTE: You can test the health of the power system by pressing the test button. When the system power supply voltage is within specification, the self-test LED lights up. If the LED does not light up, the power supply may be defective.

  • Page 63: การติ ด ต่ อ กั บ Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support...

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