Log Function - Huawei IdeaShare Key User Manual

IdeaShare Key (Type-A)
User Guide
Figure 2-1 Connecting to a computer
Step 2 The computer will automatically identify the software driver.
If you use the IdeaShare Key for the first time, you need to install the IdeaShare
Key software to connect to the large screen.
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Step 3 After the indicator of the IdeaShare Key is steady on (blue) at low brightness,
press its button to start projection. Press it again to stop projection.
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2.3 Log Function

If you encounter a problem during use, you can collect software and hardware
logs of the IdeaShare Key and the endpoint logs to help the technical team quickly
locate and rectify the fault.
Collecting Logs Using the IdeaShare Key Software
You can use the IdeaShare Key software to collect software and hardware logs.
Step 1 Insert the IdeaShare Key into a computer, and install the IdeaShare Key software.
Step 2 After the installation is complete, right-click the IdeaShare Key icon
lower right corner of the Windows computer (or the upper right corner of the
macOS computer), choose Upload Logs from the shortcut menu, and contact
technical support.
Issue 01 (2023-03-30)
Installing the software on a Windows computer: On the homepage after you
click My PC or This PC, double-click IdeaShare Key.exe in the IdeaShare Key
driver path to manually complete installation.
Installing the software on a macOS computer: Double-click
IdeaShareKeySetup in the IdeaShareKey driver path on the desktop to
manually complete the installation and authorization.
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The installation file path varies depending on the operating system version. For example, if
the operating system is Windows 10 Professional, the installation file path is This PC >
IdeaShare Key > IdeaShare Key.exe.
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2 How Do I Use the IdeaShare Key?
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