Toshiba Satellite A355-SC2902 User Manual
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Toshiba Satellite A355-SC2902 User Manual

Toshiba Satellite A355-SC2902 User Manual

Portable personal computer
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A350/A350D
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  • Page 1 User’s Manual A350/A350D computers.toshiba-europe.com...

  • Page 2: Table Of Contents

    Special features ......... .1-10 TOSHIBA Value Added Package ......1-12 Utilities and Applications .
  • Page 3 Replacing the battery pack ....... . . 6-9 TOSHIBA Password Utility....... . . 6-11 Power-up modes.
  • Page 4 TOSHIBA support........
  • Page 5 Microsoft Corporation. Adobe and Photoshop are either registered trademarks ot trademarks of Adobe Systems Incorporated. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. ConfigFree is a trademark of TOSHIBA Corporation. DVD MovieFactory is a trademark of Ulead Systems, Inc.

  • Page 6: Safety Instructions

    A350/A350D Dolby Home Theater is a trademark of Dolby Laboratories. ExpressCard is a trademark of PCMCIA. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. LabelFlash™ is a trademark of YAMAHA Corporation. Photo CD is a trademark of Eastman Kodak.
  • Page 7 EU Declaration of Comformity This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site...

  • Page 8: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected / implemented those options / cables have to provide assurance that the system (PC plus options / cables) still fulfils the required standards.
  • Page 9 Modem warning notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
  • Page 10 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.
  • Page 11 ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.

  • Page 12: Optical Disc Drive Safety Instructions

    A350/A350D Optical disc drive standards Your TOSHIBA A350/A350D computer is shipped with one of the following drives preinstalled: DVD Super Multi (+-R DL) drive or DVD Super Multi (+-R DL) /w Label Flash drive. The drive has one of the following labels:...
  • Page 13 DVD Super Multi (+-R DL) drive Panasonic UJ880AD/UJ880ED Location of the required label HLDS GSA-T50N/GSA-T50F User’s Manual COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. Panasonic Communications Co., Ltd. 1-62, 4-Chome Minoshima Hakata-ku Fukuoka, Japan Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J.
  • Page 14 Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE AT THE DATE OF MANUFACTURE. Toshiba Samsung Storage Technology Korea Corporation 416, Maetan-3Dong, Yeongtong-Gu, Suwon City, Gyeonggi-Do, 443-742, Korea MANUFACTURED MANUFACTURED User’s Manual...
  • Page 15 International precautions User’s Manual CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.”...

  • Page 16: Important Notice

    Use only the battery pack that came with the computer or an optional battery pack. Use of wrong battery could damage your computer. TOSHIBA assumes no liability for any damage in such case. OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1.

  • Page 17: Preface

    This manual tells how to set up and begin using your TOSHIBA A350/ A350D computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 18 A350/A350D Chapter 5, the keypad overlay and hot keys. Chapter 6, Power and Power-up power resources and battery save modes. Chapter 7, HW Setup program. It also tells how to set a password. Chapter 8, Optional Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesn’t seem to be working properly.
  • Page 19 Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, CTRL + C means you must hold down CTRL and at the same time press C.

  • Page 20: General Precautions

    A350/A350D General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.

  • Page 21: Instruction Manual For Safety And Comfort

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
  • Page 22 A350/A350D xxii User’s Manual...

  • Page 23: Chapter 1 Introduction

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 24 Online Manual SD Memory Card Format Utility and other SD functions are packaged into TOSHIBA SD Memory Utilities. When uninstalling the SD utilities, click Start -> Control Panel -> Uninstall a program, and select TOSHIBA SD Memory Utilities. Documentation TOSHIBA A350/A350D Portable Personal Computer User’s Manual...

  • Page 25: Features

    Your computer is equipped with one processor and processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool utility by clicking Start -> All programs -> TOSHIBA -> Utilities -> TOSHIBA PC Diagnostic Tool.
  • Page 26 A350/A350D Maximum size of memory can be installed on Mobile Intel Express Chipset models is 4GB. PC2-6400 memory module works as PC2-5300 speed on Mobile Intel GL40 Express Chipset models. PC2-6400 memory module works as PC2-5300 speed on AMD Athlon™ 64x2 Dual-Core Processor. Video RAM Video RAM depending on the model you purchased.
  • Page 27 Disks Hard disk drive Additional hard disk drive sizes may be introduced. Keyboard Built-in Pointing Device Built-in Touch Pad Power Battery pack RTC battery User’s Manual This computer is equipped with one of the following types of hard disk drive (HDD). 120GB 160GB 250GB...
  • Page 28 A350/A350D AC adaptor Ports External monitor Universal Serial Bus (USB 2.0) i.LINK™ (IEEE1394) Slots ExpressCard™ Bridge media The AC adaptor provides power to the system and recharges the batteries when they are low. It comes with a detachable power cord which will either have a 2-pin or 3-pin plug enclosure.
  • Page 29 Multimedia Sound system Web Camera HDMI out port Headphone (S/PDIF) jack Microphone jack User’s Manual The integrated sound system provides support for the computer’s internal speakers and microphone, also allowing an external microphone and headphones to be connected via the appropriate jacks. Web Camera is a device that allows you to record video or take photographs with your computer.
  • Page 30 A350/A350D Communications Modem Bluetooth Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The Transmit Rate (at X Mbit/s) is the theoretical maximum speed under the IEEE802.11 (a/b/g/n) standards.

  • Page 31: Optical Disc Drive

    Security Security lock slot Optical disc drive DVD Super Multi drive User’s Manual Connects a security lock to anchor the computer to a desk or other large object. Some models are equipped with a full-size DVD Super Multi drive module that lets you run CD’s or DVD’s without using an adaptor.

  • Page 32: Special Features

    TOSHIBA Utilities Plug and Play Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start -> Control Panel -> System and Maintenance ->...
  • Page 33 Display automatic power off HDD automatic power off System automatic Sleep/Hibernation Mode Keypad overlay Power on password Instant security Intelligent power supply Battery save mode Low battery automatic Hibernation Mode User’s Manual This feature automatically cuts off power to the computer’s display panel when there is no keyboard input for a specified time, with power being restored the next time a key is pressed.

  • Page 34: Toshiba Value Added Package

    - in this instance all unsaved data in memory will be lost. Hibernation Mode Sleep Mode TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power Saver TOSHIBA Button...

  • Page 35: Utilities And Applications

    The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer’s built-in hardware devices to be tested. The TOSHIBA Flash Cards provide a quick way to modify selected system functions and to launch applications. Hot key function...
  • Page 36 A350/A350D TOSHIBA Assist HW Setup utility TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that TOSHIBA Disc Creator TOSHIBA DVD-RAM Utility Ulead DVD MovieFactory for TOSHIBA 1-14 TOSHIBA Assist is a graphical user interface that provides access to specific tools, utilities and applications that make the use and configuration of the computer easier.
  • Page 37 In order to determine if the optical disc drive installed in your computer supports Labelflash follow the steps as detailed below: 1. Click Start -> All Programs -> DVD MovieFactory for TOSHIBA -> Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory.

  • Page 38: Options

    A350/A350D CD/DVD Drive Acoustic Silencer Options You can add a number of options to make your computer even more powerful and convenient to use. The following options are available: Memory expansion Battery Pack AC Adaptor USB FDD Security lock 1-16 The CD/DVD Drive Acoustic Silencer utility allows you to configure the read speed at which the optical disc drive will operate.

  • Page 39: Chapter 2 The Grand Tour

    The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position.
  • Page 40 A350/A350D Turn Wi-Fi may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth functionality. Always turn off Wi-Fi near automatic control equipment or appliances such as automatic doors or fire detectors.

  • Page 41: Left Side

    Left side The following figure shows the computer’s left side. External monitor port * Depending on the model you purchased. External monitor port Cooling vents Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.
  • Page 42 A350/A350D LAN jack Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Do not connect the LAN cable to a power supply. It could cause damage or malfunction. eSATA/USB combo port Universal Serial Bus (USB 2.0) port...

  • Page 43: Right Side

    i.LINK (IEEE1394) port Right side The following figure shows the computer’s right side. Universal Serial Bus (USB 2.0) ports *Depending on the model you purchased. Universal Serial Bus (USB 2.0) ports Modem jack Connection to any communication line other than an analog phone line could cause a computer system failure.

  • Page 44: Back Side

    A350/A350D DC IN 19V jack Security lock slot Back side The following figure shows the computer’s back side. Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage.
  • Page 45 Memory module slots Battery safety lock Battery release latch Battery pack Cooling vents User’s Manual The memory module slots are located here. The memory module slots allow the installation, replacement and removal of additional memory modules. Please refer to the module section in Chapter 8, for more information.

  • Page 46: Front With The Display Open

    A350/A350D Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. Wireless LAN antenna* LCD Sensor Power button Stereo speakers...
  • Page 47 Display screen Front operation panel (six panels) Power button Touch Pad Touch Pad control buttons System indicators User’s Manual Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat brighter than when it operates on battery power.
  • Page 48 A350/A350D Web Camera Web Camera LED LCD Sensor switch Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled. Microphone 2-10 Web Camera is a device that allows you to...

  • Page 49: Front Operation Panel

    Touch Pad, brand logo and buttons on or off. Press this button to launch an application program (Windows Media Player / TOSHIBA DVD PLAYER). Press this button to begin playing an audio CD, a DVD movie or digital audio files. This button also acts as a Pause button.

  • Page 50: System Indicators

    A350/A350D System indicators The LED system indicators for specific computer operations glow when those operations are in progress. DC IN Power Battery HDD/ODD/eSATA Bridge media slot 2-12 Figure 2-8 System indicators The DC IN indicator normally glows white when power is being correctly supplied from the AC power adaptor.

  • Page 51: Keyboard Indicators

    Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the keypad overlay indicators which show the following conditions: When the CAPS LOCK indicator glows, the keyboard will produce capitals when any letter is typed. When the Arrow Mode indicator glows, the keypad overlay allows you to use cursor functions.

  • Page 52: Optical Disc Drives

    This section describes the types of writable CD/DVD discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Please refer to Chapter 4, Operating Basics CD-R discs can be written only once. The recorded data cannot be erased or changed.

  • Page 53: Ac Adaptor

    DVD Super Multi drive The full-size DVD Super Multi drive module allows you to record data to recordable CD’s and DVD’s as well as run either 12cm (4.72") CD’s and DVD’s and 8cm (3.15") CD’s and DVD’s without using an adaptor. The speed is slower at the center of a disc and faster at the outer edge.
  • Page 54 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 55: Chapter 3 Getting Started

    Getting Started This chapter provides basic information to start using your computer. It covers the following topics: If the battery pack is not pre-installed in the computer that you purchased, please install the battery pack before you start using the computer.

  • Page 56: Connecting The Ac Adaptor

    Chapter 6, Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 57 1. Connect the power cord to the AC adaptor. Figure 3-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 3-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.

  • Page 58: Opening The Display

    A350/A350D Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.

  • Page 59: Turning On The Power

    Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, After you turn on the power for the first time, do not turn it off until you have set up the operating system.

  • Page 60: Turning Off The Power

    A350/A350D Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system’s main screen the next time it is turned on.

  • Page 61: Starting Hibernation Mode

    Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition. You can return to your previous working environment immediately when you turn on the computer.

  • Page 62: Sleep Mode

    A350/A350D Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer’s main memory so that when you turn on the power again, you can continue working right where you left off.
  • Page 63 Executing Sleep Mode You can also enable Sleep Mode by pressing FN + F3 - please refer to Chapter 5, You can enter Sleep Mode in one of four ways: Click Start then click the power button ( management buttons ( Please note that this feature must be enabled within the Power Options (to access it, click Start ->...

  • Page 64: Restarting The Computer

    A350/A350D Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: Click Start then click the arrow button ( buttons (...
  • Page 65 Creating optical Recovery Discs and restoring the pre-installed software from them Restoring the pre-installed software from the Recovery hard disk drive Ordering Recovery Discs from TOSHIBA and restoring the pre-installed software from them* * Please note that this service is not free-of-charge.
  • Page 66 3-12 logo screen appears, release the F12 key. TOSHIBA Boot Priority section in Chapter 7, ®...

  • Page 67: Ordering Recovery Discs From Toshiba

    When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. 1. Turn off the computer. 2. Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key. 3. The Advanced Boot Options menu will be displayed.
  • Page 68 3. Use the cursors key to select the CD-ROM icon from the menu. Please refer to the information. 4. A menu will be displayed from which you should follow the on-screen instructions. 3-14 TOSHIBA logo screen appears, release the F12 key. Boot Priority section in Chapter 7, Keyboard, for Setup, for further...

  • Page 69: Chapter 4 Operating Basics

    Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.

  • Page 70: Usb Sleep And Charge Function

    A350/A350D USB Sleep and Charge function Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF. “Power OFF” includes sleep mode, hibernation mode or shutdown state. This function can only be used for ports that support the USB Sleep and Charge function (hereinafter called “compatible ports”).

  • Page 71: Using Optical Disk Drives

    How to enable/disable USB sleep and charge function You can set enable/disable USB sleep and charge function in HW setup. Please refer to the Using optical disk drives The full-size drive provides high-performance execution of CD/DVD-ROM-based programs. You can run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without an adaptor.
  • Page 72 A350/A350D 3. Lay the CD/DVD, label side up, in the disc tray. When the disc tray is fully opened, the edge of the computer will extend slightly over the area where you insert the media. Therefore, when loading a CD or DVD, you will need to turn it slightly at an angle when you place it in the disc tray.

  • Page 73: Removing Discs

    Removing discs To remove CD/DVD’s, follow the steps as listed below. Do not press the eject button while the computer is accessing the media in the drive, instead wait for the indicator to go out before you open the disc tray.

  • Page 74: Function Buttons

    Stop Previous Next Disc tray LED Eject button Figure 4-6 Manual release with the eject hole Figure 4-7 Function button Mute or LED On/Off Launch TOSHIBA DVD PLAYER Play/Pause Stop Previous chapter Next chapter Eject hole Mute or LED On/Off...

  • Page 75: Writing Cd/Dvd On Dvd Super Multi Drives

    CD-R/RW media cannot be accessed using the Create CD/DVD option in Media Center. To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. When writing information to media using an optical drive, you should always ensure that you connect the AC adaptor to a live power socket.

  • Page 76: Before Writing Or Rewriting

    Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 77 DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version 1.2 Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: Ricoh Co., Ltd. (for 2.4x, 4x and 8x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD.
  • Page 78 CD/DVD - do not try to write from shared devices such as a server or any other network device. Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.

  • Page 79: When Writing Or Rewriting

    Keep mobile phones and other wireless communication devices away from the computer. Disclaimer TOSHIBA does not bear responsibility for the following: Damage to any CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM disc that may be caused by writing or rewriting with this product.

  • Page 80: Toshiba Disc Creator

    Creator. TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the “Disc Backup” function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.
  • Page 81 Simplified steps for making a Labelflash DVD: 1. Insert a Labelflash disc in optical disc drive. Set PRINTING SIDE for underside. 2. Click Start -> All Programs -> DVD MovieFactory for TOSHIBA -> Ulead DVD MovieFactory for TOSHIBA Lancher to launch DVD MovieFactory.
  • Page 82 How to make a DVD-Video Method 1: Simplified steps for making a DVD-Video from video data captured from a DV-Camcorder: 1. Click Start -> All Programs -> DVD MovieFactory for TOSHIBA -> Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory.

  • Page 83: Important Information For Use

    Important information for use Note the following limitations when you write Video DVD: 1. Editing digital video Log in with Administrator rights to use DVD MovieFactory. Make sure that your computer is running on AC power when using DVD MovieFactory. Operate the computer at Full Power.

  • Page 84: Toshiba Dvd Player

    If you use an over-used rewritable disc, the full formatting might be locked. Please use a brand new disc. TOSHIBA DVD Player Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER: Notes on use Frame dropping, audio skipping or out of synch audio and video may occur during playback of some DVD Video titles.
  • Page 85 Fn + F1 keys when running the “TOSHIBA DVD PLAYER”. Display Devices & Audio 1. “TOSHIBA DVD PLAYER” will only run when “Colors” is set to “Highest (32 bit)”. The “Colors” setting can be adjusted on the “Monitor” tab in the “Display Settings”.

  • Page 86: Media Care

    When an DVD-Video disc is set in the DVD drive, the following application selection screen may appear. If this occurs, select Play DVD movie, then click OK to launch the TOSHIBA DVD PLAYER. 2. Touch the CD/DVD panel on the Front operation panel. Or select Start ->...

  • Page 87: Sound System

    7. If your CD’s or DVD’s become dusty or dirty, wipe them with a clean dry cloth from the center hole outwards - do not wipe in a circular direction. If necessary, you can use a cloth that has been lightly dampened in water or a neutral cleaner but you must not use benzine, thinner or any similar cleaning solution.

  • Page 88: Realtek Hd Audio Manager

    A350/A350D Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek Audio Manager. To launch the Realtek Audio Manager, click Start -> Control Panel -> Hardware and Sound -> Realtek HD Audio Manager. When you first launch the Realtek Audio Manager, you will see following device tabs.

  • Page 89: Using The Web Camera

    Microphone Effects Microphone Effects are only found within Microphone window. Noise Suppression reduces background noise and fan noise. Acoustic Echo Cancellation reduces feedback and feedback echo. Default Format You can change the sample rate and bit depth of sound. Dolby Sound Room Dolby Sound Room provides stunning personal surround sound from any pair of speakers or headphones.
  • Page 90 A350/A350D Please unstick the protective plastic-film before using the Web Camera. Do not point the web camera directly at the sun. Do not touch or press strongly on the web camera lens. Doing so may reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty.

  • Page 91: Using Toshiba Face Recognition

    Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.

  • Page 92: How To Register The Face Recognition Data

    To register the data needed when you log in, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition. The Registration screen is displayed for a logged-in user whose face has not been registered.
  • Page 93 Delete image data, account information, and personal record data created during registration. To delete the Face Recognition Data, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition. The Management screen is displayed.

  • Page 94: Modem

    A350/A350D 6. Windows Welcome screen will be displayed, and will be logged in automatically to Windows. 1:1 Mode Login screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition ( 4. The Select Account screen will be displayed. 5.

  • Page 95: Region Selection

    Check the specified areas carefully before using it. To select a region, follow the steps as detailed below: 1. Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select. If it is available, do not use the Country/Region Select function included as...

  • Page 96: Modem Selection

    A350/A350D Location list for region selection Displays a sub-menu appears which details location information. Open dialog box, if the modem and Telephony Current Location region code do not match Displays a warning if the current settings for both region code and telephony location are different.

  • Page 97: Wireless Communications

    Do not pull on the cable or move the computer while the cable is connected. Disconnecting the modular cable To disconnect the modular cable, follow the steps as detailed below: 1. Pinch the lever on the plug in the telephone jack and pull it out from within the connector.

  • Page 98: Bluetooth Wireless Technology

    If this occurs, the outsider may illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology Bluetooth™...
  • Page 99 This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/ 2.1+EDR pecification. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.

  • Page 100: Wireless Communication Switch

    A350/A350D Wireless communication switch You can enable or disable Wireless communication (Wireless LAN and Bluetooth) function, with the on/off switch. No transmissions are sent or received when the switch is off. Slide the switch to the left to turn it off and to the right to turn it on.

  • Page 101: Lan

    The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). This section describes how to connect/disconnect to a LAN. Do not install or remove a memory module while Wake-up on LAN is enabled.

  • Page 102: Disconnecting The Lan Cable

    A350/A350D 3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. When the computer is exchanging data with the LAN, the LAN Active indicator glows yellow.

  • Page 103: Cleaning The Computer

    Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids around it. Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry completely - in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage.

  • Page 104: Moving The Computer

    A350/A350D Moving the computer While the computer is designed for rugged durability you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer - check that the HDD and other indicators on the front of the computer are off.

  • Page 105: Chapter 5 The Keyboard

    The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.

  • Page 106: Function Keys: F1

    Soft keys: FN key combinations The FN (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.

  • Page 107: Hot Keys

    Press FN + F10 or FN + F11 to access the computer’s integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (FN + F11) or cursor control keys (FN + F10). Please refer to the information on how to operate these keys, taking care to note that the power on default for both settings is off.
  • Page 108 A350/A350D Sleep: Pressing FN + F3 switches the system to Sleep Mode. Hibernate: Pressing FN + F4 switches the system to Hibernation Mode. Output: Pressing FN + F5 changes the active display device. Brightness (Down): Pressing FN + F6 decreases the computer’s display panel brightness in individual steps.

  • Page 109: Windows Special Keys

    FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an “F Number” key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...

  • Page 110: Keypad Overlay

    A350/A350D Keypad overlay Your computer’s keyboard does not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge.

  • Page 111: Generating Ascii Characters

    Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off: 1. Hold FN and press any other key - this key will operate as if the overlay were off.
  • Page 112 A350/A350D User’s Manual...

  • Page 113: Chapter 6 Power And Power-Up Modes

    Power and Power-up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power-up modes. Power conditions The computer’s operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is...

  • Page 114: Power Indicators

    A350/A350D AC adaptor Battery charge is above low battery connected trigger point Battery charge is below low battery trigger point Battery charge is exhausted No battery installed Power indicators As shown in the below table, the Battery, DC IN and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status.

  • Page 115: Battery

    DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: White No light Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: White Blinking amber...

  • Page 116: Real Time Clock Battery

    The computer’s RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of.

  • Page 117: Care And Use Of The Battery Pack

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened.

  • Page 118: Battery Charging Notice

    - the Battery indicator will glow amber while the battery is being charged. Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Time The following table shows the approximate time required to fully charge a discharged battery.

  • Page 119: Monitoring Battery Capacity

    In such cases you should follow the steps as detailed below: 1. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. 2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power.

  • Page 120: Retaining Data With Power Off

    A350/A350D Whether you close the display panel when you are not using the keyboard - closing the display saves power. The environmental temperature - operating time decreases at low temperatures. The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.

  • Page 121: Replacing The Battery Pack

    Disconnect the AC adaptor when the battery is fully charged - overcharging will make the battery hot and can shorten its operating life. If you are not going to use the computer for more than eight hours, disconnect the AC adaptor. Store spare battery packs in a cool dry place out of direct sunlight.
  • Page 122 A350/A350D 5. Slide the battery safety lock towards the release ( the battery release latch movable. 6. Slide and hold the battery release latch (1) to disengage the battery pack and then remove it from the computer (2). 6-10 Battery Pack Figure 6-1 Releasing the battery pack (1) Battery Pack Figure 6-2 Releasing the battery pack (2)

  • Page 123: Toshiba Password Utility

    (2) is in its lock position. 3. Turn your computer over. TOSHIBA Password Utility The TOSHIBA Supervisor Password Utility provides two levels of password security: User and Supervisor. Passwords set in TOSHIBA Supervisor Password Utility are different from the Windows...

  • Page 124: Supervisor Password

    If you set a supervisor password, some functions will be restricted when a user logs on with the user password. To set a supervisor password: TOSHIBA Assist -> SECURE -> Supervisor password This utility lets you do the following: Register or delete the supervisor password.

  • Page 125: Power-Up Modes

    Power-up modes The computer has three power-up modes: Hibernation (saves data in memory to the hard disk) Sleep (power remains on, maintaining the data in memory, but the CPU and all other devices effectively enter a “sleep” mode) Boot (does not save data in memory) Refer also to the section Turning off the power in Chapter 3, Started.
  • Page 126 A350/A350D 6-14 User’s Manual...

  • Page 127: Chapter 7 Hw Setup

    Accessing HW Setup Start, point to All Programs, point to TOSHIBA, point to Utilities and click HWSetup. HW Setup Window The HW Setup window contains the following tabs: General, Password, Display, Boot Priority, Keyboard, LAN, USB and LED Illumination.

  • Page 128: User Password

    A350/A350D General This window displays the BIOS version and contains two buttons: Default About Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time. Password User Password This option allows you to set or reset the user password for power on.

  • Page 129: Boot Priority

    3. Click the OK button. If the character string you enter matches the registered password, the password option is reset and the display changes to: Not registered If they do not match, the following message appears. You must repeat step 1. Incorrect Password!!! If you enter the password incorrectly three times in a row, the computer need to shut off.

  • Page 130: Legacy Usb Support

    A350/A350D Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in Sleep mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep mode. Enabled Disabled Legacy USB Support...
  • Page 131 The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. Do not install or remove an optional memory module while Wake-up on LAN is enabled. Built-in LAN This feature enables or disables the Built-in LAN. Enabled Disabled Illumination...
  • Page 132 A350/A350D User’s Manual...

  • Page 133: Chapter 8 Optional Devices

    Optional Devices Optional devices can expand the computer’s capabilities and its versatility. This chapter describes the connection or installation of the following devices: To connect optional devices (such as USB device or External monitor) to the computer, be sure to check the shape and orientation of the connector before connecting.

  • Page 134: Expresscard

    The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.

  • Page 135: Bridge Media Slot

    Removing an ExpressCard To remove an ExpressCard, follow the steps as detailed below. 1. Open the Safely Remove Hardware icon on the Windows Task Bar. 2. Point to ExpressCard and click the left Touch Pad control button. 3. Press the ExpressCard eject button to partially extend it out of the computer.

  • Page 136: Memory Media

    A350/A350D This Bridge media slot supports the following memory media. Secure Digital (SD) Card (SD memory card, SDHC memory card, miniSD Card, microSD Card) Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick PRO Duo) xD picture card MultiMediaCard (MMC) Please note that an adaptor is required to use miniSD/microSD Card.

  • Page 137: Inserting A Memory Media

    The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 16G. Card Type SDHC Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards.

  • Page 138: Removing A Memory Media

    A350/A350D Press gently until the cover into place. Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it. When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.

  • Page 139: Additional Memory Module

    The computer will operate in dual channel mode. You can access the inserted memory modules efficiently in dual channel. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.

  • Page 140: Installing A Memory Module

    A350/A350D Point to note about memory module error If you install a memory module that is not compatible with the computer, the Power indicator will flashes in the following ways; If there is an error in only Slot A or no memory module is inserted in Slot A: repeatedly flashes amber twice, then green.
  • Page 141 3. Turn the computer upside down and remove the memory module cover. Screws 4. Align the notch of the memory module with that of the memory module slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place.

  • Page 142: Removing A Memory Module

    A350/A350D Never allow metal objects, such as screws, staples and paper clips, to enter the computer or keyboard. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. Do not touch the connectors on the memory module or on the computer.

  • Page 143: Battery Packs

    4. Push the latches away from the module in order to release it. 5. Grasp the memory module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot.

  • Page 144: Usb Floppy Diskette Drive

    A350/A350D USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB a 3 1/2" floppy diskette and connects to one of the computer’s USB ports. USB connector Disk-In-Use Indicator USB connector Disk-In-Use Indicator This indicator glows when the floppy diskette is Floppy diskette slot Eject button Check the Disk-In-Use indicator when you use the floppy diskette drive.
  • Page 145 Using the USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer’s USB ports. Connecting the USB floppy diskette drive To connect the drive, plug the floppy diskette drive’s USB connector into one of the computer’s free USB ports.

  • Page 146: Esata (External Serial Ata)

    A350/A350D eSATA (External Serial ATA) An device corresponding to eSATA function can be connected to the USB (eSATA combo) port on the computer. Connecting the eSATA device To connect an eSATA device, follow the steps as detailed below: 1. Connect an eSATA cable to the eSATA/USB combo port. Make sure the connector is properly aligned with the socket.Do not try to force the connection, doing so can damage the connecting pins.

  • Page 147: External Monitor

    Disconnecting an eSATA device When you have finished using an eSATA device, you can follow the procedures below in order to disconnect it: 1. Wait for the indicator light of an eSATA device to go out to make sure all activity has stopped.

  • Page 148: Hdmi

    A350/A350D Please refer to Chapter 5, keys to change the display setting. Do not disconnect the external monitor while in Sleep or Hibernation Mode. Turn off the computer before disconnecting the external monitor. HDMI The Video data on your computer can be viewed on a TV set. To do so, connect your computer’s HDMI out port to the TV using the HDMI out cable.

  • Page 149: Settings For Display Video On Hdmi

    Settings for display video on HDMI To view video on the HDMI device, be sure to configure the following settings otherwise you may find that nothing is displayed. Be sure to use the FN + F5 HotKey to select the display device before starting to play video.

  • Page 150: Television

    Some models are supported with the REGZA Link. Using REGZA Link (PC Control) Toshiba notebooks with REGZA Link include a Toshiba utility dedicated to take advantage of its capabilities which can allow you to: Use the TV remote control to output the computer screen onto the TV screen.

  • Page 151: I.link (Ieee1394)

    There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data. Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise.
  • Page 152 A350/A350D Connecting the i.LINK (IEEE1394) cable To connect the i.LINK (IEEE1394) cable, follow the steps as detailed below: 1. Make sure the connectors are properly aligned and plug the i.LINK (IEEE1394) cable into the computer. Figure 8-14 Connecting the i.LINK (IEEE1394) cable into the computer 2.

  • Page 153: Security Lock

    Security lock A security locks enable you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its right side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object.
  • Page 154 A350/A350D 8-22 User’s Manual...

  • Page 155: Troubleshooting

    Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

  • Page 156: Analyzing The Problem

    A350/A350D Make sure all optional accessories are configured properly in the computer’s setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).

  • Page 157: Hardware And System Checklist

    Hardware Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 158: Self Test

    This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program. If any of the following conditions are present, the self test has failed: The computer stops and does not proceed to display information or messages except for the TOSHIBA logo.

  • Page 159: Overheating Power Down

    Overheating power down If the processor’s temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Computer shuts down and DC IN indicator blinks white It is recommended to leave the computer off until the its interior reaches...
  • Page 160 A350/A350D Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-up indicators, together with general battery operation. Problem Battery doesn’t power the computer...

  • Page 161: Real Time Clock

    2. Press [F2] to set the date in [System Date]. 3. Press [F2] to set the time in [System Time]. Procedure Please refer to the TOSHIBA Password Utility section in Chapter 6, Power and Power-up Modes, for further information. Keyboard, for further information.

  • Page 162: Hard Disk Drive

    You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems. Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer.

  • Page 163: Dvd Super Multi Drive

    Problem Slow performance DVD Super Multi drive For further information, please refer to Chapter 4, Problem You cannot access a CD/DVD in the drive User’s Manual Procedure The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive.
  • Page 164 A350/A350D Problem Some CD/DVD/DVDs run correctly, but others do not ExpressCard For further information, please refer to Chapter 8, Problem ExpressCard error occurs 9-10 Procedure The computer’s software or hardware configuration may be causing a problem - ensure that these configurations match the requirements of the CD/DVD media (refer to the CD’s or DVD’s documentation if available).
  • Page 165 SD/SDHC memory card, miniSD/microSD Card For further information, please refer to Chapter 8, Problem SD/SDHC memory card, miniSD/microSD Card error occurs You cannot write to an SD/SDHC memory card You cannot read a file Memory Stick/Memory Stick PRO/Memory Stick PRO Duo For further information, please refer to Chapter 8, Problem Memory Stick/...

  • Page 166: Xd Picture Card

    A350/A350D xD picture card For further information, please refer to Chapter 8, Problem xD picture card error occurs You cannot read a file MultiMediaCard For further information, please refer to Chapter 8, Problem MultiMediaCard error occurs You cannot read a file 9-12 Optional Procedure...

  • Page 167: Pointing Device

    Pointing device If you are using a USB mouse, you should also refer to both the device section in this chapter, and the documentation supplied with your mouse. Touch Pad Problem On-screen pointer does not respond to pointing device operation Double-tapping does not work The mouse pointer...

  • Page 168: Usb Mouse

    A350/A350D Problem The reaction of Touch pad is either too sensitive or not sensitive enough. USB mouse Problem On-screen pointer does not respond to mouse operation Double-clicking does not work The mouse pointer moves too fast or too slow 9-14 Procedure Adjust the touch Sensitivity.

  • Page 169: Usb Device

    USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
  • Page 170 A350/A350D USB Sleep and Charge function For more information and settings, please refer to the USB Sleep and Charge function section in Chapter 7, Problem I cannot use the “USB Sleep and Charge function”. The battery depletes quickly even when I turned OFF the power of the computer.

  • Page 171: Esata Device

    Problem External devices connected to the compatible ports do not work when connected to a compatible port. The “USB WakeUp function” does not work. eSATA device In addition to the information in this section, please also refer to the documentation supplied with your Problem eSATA device does not work...
  • Page 172 A350/A350D Additional memory module Please also refer to Chapter 8, installing and removing memory modules. Problem If there is a memory malfunction, the Power indicator will repeatedly flash (on for 0.5 seconds, off for 0.5 seconds) in the following patterns; If there is an error in only slot A or no memory module is...

  • Page 173: Volume Control

    Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem No sound is heard Annoying sound is heard Volume control Problem No sound is heard Annoying sound is heard User’s Manual Procedure...
  • Page 174 A350/A350D External monitor Please also refer to Chapter 8, supplied with your monitor for further information. Problem Monitor does not turn on No display Display error occurs 9-20 Optional Devices, and to the documentation Procedure After confirming that the monitor’s power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power...
  • Page 175 Modem Problem Communication software can’t initialize modem You can hear a dial tone but can’t make a call You place a call, but a connection can’t be made After making a call you can’t hear a ring Communication is cut off unexpectedly A CONNECT display is quickly replaced by...

  • Page 176: Wireless Lan

    A350/A350D Problem Cannot access LAN Wake-up on LAN does not work Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Problem Cannot access Wireless LAN Bluetooth For further information on Bluetooth wireless communication, please refer...

  • Page 177: I.link (Ieee1394) Device

    HDMI monitor output function Problem No display If you turn the computer off into Sleep Mode while the display is on TV, the computer will select either the internal LCD or an external computer CRT as the display device the next time is switched on. i.LINK (IEEE1394) device Problem i.LINK device does...

  • Page 178: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 179 Disclaimers This chapter states the Disclaimer information applicable to TOSHIBA computers. Central Processing Unit (“CPU”) Performance Disclaimer. CPU performance in your computer product may vary from specifications under the following conditions: use of certain external peripheral products use if battery power instead of AC power...

  • Page 180: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 181: Hdd Drive Capacity

    HDD drive capacity One Gigabyte (GB) means 10 The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 2 therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content.

  • Page 182: External Hdd Capacity

    A350/A350D External HDD Capacity One Gigabyte (GB) means 109 =1,000,000,000 bytes using powers of 10. A computer operating system, however, reports storage capacity using powers of 2 for the definition of 1GB=230=1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the computer includes one or more pre-installed operating systems, pre-installed software applications, or media content.

  • Page 183: Specifications

    Specifications This appendix summarizes the computer’s technical specifications. Environmental requirements Ambient temperature Relative humidity Altitude (from sea level) Power Requirements AC adaptor Computer User’s Manual Appendix A Operating 5°C to 35°C 20% to 80% -30 to 3,000 meters 100-240 volts AC 50 or 60 hertz (cycles per second) 19V DC A350/A350D...
  • Page 184 A350/A350D Built-in Modem The ability of this feature is depending on the model you purchased. Network control unit (NCU) Type of NCU Type of line Type of dialing Control command Monitor function Communication specifications Communication system Communication protocol Communication speed Error correcting Data compression Telephone line (analog only)

  • Page 185: Display Controller

    Display Controller The display controller interprets software commands into hardware commands that turn particular pixels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors.
  • Page 186 A350/A350D User’s Manual...

  • Page 187: Card Specifications

    Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor Compatibility Network Operating System Media Access Protocol Data Rate User’s Manual Appendix C Mini Card IEEE 802.11 Standard for Wireless LANS Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance.

  • Page 188: Radio Characteristics

    A350/A350D Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.

  • Page 189: Supported Frequency Sub-Bands

    Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
  • Page 190 A350/A350D Frequency Range Channel ID *1 Factory-set default channels *2 Check if these channels can be used in your country/region. *3 These channels are available to A/B/G combo type only. *4 Available Area: US (USA, CANADA) only. Table Wireless IEEE 802.11 Channels Sets (Revision A) 5150-5850 MHz Note 5180...

  • Page 191: Ac Power Cord And Connectors

    AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Wire size: Current rating: Voltage rating: Certification agencies Europe:...
  • Page 192 A350/A350D In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S.

  • Page 193: If Your Computer Is Stolen

    What is your address, phone, and fax number? To register the theft on paper, please follow these procedures: Fill in the TOSHIBA Theft Registration form (or a copy of it) below. Attach a copy of your receipt showing where your computer was purchased.
  • Page 194 A350/A350D TOSHIBA Theft Registration Send to: Fax number: Country stolen: Machine type: (e.g. A350/A350D) Model number: (e.g. PSA35EYXT) Serial number: (e.g. 12345678G) Date stolen: Owner’s details Last name, first name: Company: Street: Postal Code/City: Country: Phone: Fax: TOSHIBA Europe GmbH Technical Service and Support Leibnizstr.
  • Page 195 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Alternating current ACPI: Advanced Configuration and Power Interface ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
  • Page 196 A350/A350D GB: gigabyte HDD: hard disk drive HD+: High Definition Plus IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card...
  • Page 197 alphanumeric: Keyboard characters including letters, numbers and other symbols, such as punctuation marks or mathematical symbols. alternating current (AC): Electric current that reverses its direction of flow at regular intervals. analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted.
  • Page 198 A350/A350D bus: An interface for transmission of signals, data or electric power. byte: The representation of a single character. A sequence of eight bits treated as a single unit; also the smallest addressable unit within the system. cache memory: A section of very fast memory in which frequently used information is duplicated for quick access.
  • Page 199 components: Elements or parts (of a system) which make up the whole (system). Composite Video (YUV): A standard video signal used to transmit images, e.g. from a VCR to a TV. computer program: A set of instructions written for a computer that enable it to achieve a desired result.
  • Page 200 A350/A350D disk drive: The device that randomly accesses information on a disk and copies it to the computer°¶s memory. It also writes data from memory to the disk. To accomplish these tasks, the unit physically rotates the disk at high speed past a read-write head. disk storage: Storing data on magnetic disk.
  • Page 201 (FDD): An electromechanical device that reads and writes to floppy diskettes. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
  • Page 202 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
  • Page 203 IrDA 1.1: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps. K: Taken from the Greek word kilo, meaning 1000; often used as equivalent to 1024, or 2 raised to the 10th power. See also byte and kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys.
  • Page 204 A350/A350D microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of the computer. mode: A method of operation, for example, the Shut Down Mode, Sleep Mode or the Hibernation Mode.
  • Page 205 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
  • Page 206 A350/A350D Random Access Memory (RAM): Volatile memory that can be written to as well as read. Volatile here means that information in RAM is lost when you turn off your computer. This type of memory is used for your computer’s main memory. See also memory. Compare ROM. resolution: A measure of the sharpness of the images that can be produced by a printer or displayed on a screen.
  • Page 207 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
  • Page 208 A350/A350D Glossary-14 User’s Manual...
  • Page 209 8-2 problems, 9-10 removing, 8-3 External monitor, 1-6, 2-3, 8-15 problems, 9-20 FN + 1 (TOSHIBA Zooming Utility reduce), FN + 2 (TOSHIBA Zooming Utility enlarge), FN + ENTER, 5-3 FN + ESC (Mute), 5-3 FN + F1 (Lock), 5-3...
  • Page 210 Brightness (Down), 5-4 Brightness (Up), 5-4 Hibernate, 5-4 Lock, 5-3 Mute, 5-3 Output, 5-4 Power Plan, 5-3 Sleep, 5-4 TOSHIBA Zooming Utility (enlarge), TOSHIBA Zooming Utility (reduce), Touch Pad, 5-4 Wireless, 5-4 Zoom, 5-5 HW Setup accessing, 7-1 general, 7-2 HW Setup utility, 1-14 i.LINK, 1-6, 2-5, 8-19...
  • Page 211 2-10 microphone jack, 1-7, 2-2 Stereo speakers, 2-8 Volume control, 2-2 TOSHIBA Assist, 1-14 TOSHIBA ConfigFree, 1-14 TOSHIBA Disc Creator, 1-14, 4-12 TOSHIBA PC Diagnostic Tool, 1-13 TOSHIBA support, 9-24 TOSHIBA Theft Registration, E-2 TOSHIBA Zooming Utility, 1-12 A350/A350D...
  • Page 212 A350/A350D Touch Pad, 1-5 using, 4-1 USB device, 1-6 problems, 9-15 USB floppy diskette drive, 8-12 using, 8-13 Video RAM, 1-4 Volume control, 2-2 Index-4 Web Camera, 1-7 Wireless communication, 4-29 indicator, 4-32 Wireless communication switch, 1-8, 2-1, 4-32 Wireless LAN, 1-8, 4-29 problems, 9-22 xD picture card problems, 9-12...

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