Dell PowerEdge XR7620 Installation And Service Manual
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Dell PowerEdge XR7620 Installation And Service Manual

Dell PowerEdge XR7620 Installation And Service Manual

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Dell PowerEdge XR7620
Installation and Service Manual
Regulatory Model: E89S
Regulatory Type: E89S001
May 2023
Rev. A00

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Summary of Contents for Dell PowerEdge XR7620

  • Page 1 Dell PowerEdge XR7620 Installation and Service Manual Regulatory Model: E89S Regulatory Type: E89S001 May 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Front Accessed Configuration (Reverse Airflow) for XR7620................10 System configurations - front view for PowerEdge XR7620................10 System configurations - rear view for PowerEdge XR7620 ................12 System configurations - inside view for PowerEdge XR7620................13 Rear Accessed Configuration (Normal Airflow) for XR7620...................14 System configurations - front view for PowerEdge XR7620................14...
  • Page 4 System Setup..................................47 System BIOS.................................48 iDRAC Settings................................69 Device Settings................................70 Service Tag Settings..............................70 Dell Lifecycle Controller..............................70 Embedded system management..........................70 Boot Manager..................................70 PXE boot..................................... 70 Chapter 6: Minimum to POST and system management configuration validation......71 Minimum configuration to POST ...........................71 Configuration validation..............................71...
  • Page 5 Drive cage................................... 95 Removing the drive cage............................95 Installing the drive cage............................. 96 PERC module..................................98 Removing the fPERC module ..........................98 Installing the fPERC module............................. 98 Drive backplane................................. 99 Drive backplane................................99 Removing the drive backplane ..........................100 Installing the drive backplane..........................102 Cable routing..................................104 Expansion cards and expansion card risers.......................
  • Page 6 Installing the processor and heat sink module....................166 System battery ................................168 Replacing the system battery..........................168 Optional internal USB card............................170 Removing the internal USB card..........................170 Installing the internal USB card..........................171 Intrusion switch.................................171 Removing the intrusion switch module........................171 Installing the intrusion switch module........................172 Optional serial COM port...............................
  • Page 7 Chapter 12: Getting help......................210 Recycling or End-of-Life service information......................210 Contacting Dell Technologies............................210 Accessing system information by using QRL......................210 Quick Resource Locator for PowerEdge XR7620 system................211 Receiving automated support with Secure Connect Gateway (SCG)..............211 Chapter 13: Documentation resources..................213 Contents...

  • Page 8: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 9: Chapter 2: System Overview

    NOTE: Front-accessed configurations cannot be converted to Rear-accessed configurations, and vice versa. NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support > Browse all Products > Data Center Infrastructure >  ...

  • Page 10: Front Accessed Configuration (Reverse Airflow) For Xr7620

    Front Accessed Configuration (Reverse Airflow) for XR7620 System configurations - front view for PowerEdge XR7620 Figure 1. Front view of Front Accessed configuration with bezel Figure 2. Front view of Front Accessed 4 x 2.5-inch drive configuration without bezel Figure 3. Front view of Front Accessed E3.S drive configuration without bezel...
  • Page 11 Table 1. Features available on the front view of Front Accessed E3.S configuration  Item Ports, panels, or slots Icon Description Status LED control panel Contains the system health, system ID, status LED. ● Status LED: Enables you to identify any failed hardware components.

  • Page 12: System Configurations - Rear View For Poweredge Xr7620

    System configurations - rear view for PowerEdge XR7620 Figure 4. Rear view of Front Accessed configuration Table 2. Features available on the Rear view of Front Accessed configuration  Item...

  • Page 13: System Configurations - Inside View For Poweredge Xr7620

    System configurations - inside view for PowerEdge XR7620 Figure 5. Inside the system - Front Accessed configuration 1. Cooling fan 2. 2U air shroud 3. Intrusion switch 4. Front PERC 5. SSD backplane 6. System board 7. Drive cage 8. Expansion card riser 3 9.

  • Page 14: Rear Accessed Configuration (Normal Airflow) For Xr7620

    Rear Accessed Configuration (Normal Airflow) for XR7620 System configurations - front view for PowerEdge XR7620 Figure 6. Front view of Rear Accessed configuration with bezel Figure 7. Front view of Rear Accessed configuration without bezel Table 3. Features available on the front view of Rear Accessed configuration without bezel ...

  • Page 15: System Configurations - Rear View For Poweredge Xr7620

    USB port, and the iDRAC Direct status LED. System configurations - rear view for PowerEdge XR7620 Figure 8. Rear view of Rear Accessed 4 x 2.5-inch drive configuration without bezel Figure 9. Rear view of Rear Accessed 8 x E3.S drive configuration without bezel Table 4.
  • Page 16 This port is USB 3.0- compliant. iDRAC dedicated port It is an RJ-45 port. Enables you to remotely access iDRAC. For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/ poweredgemanuals. 2 x LOM ports The LOM ports that are...

  • Page 17: System Configurations - Inside View For Poweredge Xr7620

    System configurations - inside view for PowerEdge XR7620 Figure 10. Inside the system - Rear Accessed configuration 1. Cooling fan 2. 2U air shroud 3. Intrusion switch 4. Backplane 5. Drive cage 6. Express Service Tag 7. System board 8. Expansion card riser 3 9.

  • Page 18: Bezel View

    Provides protection from sand and dust. NOTE: To maintain optimal system health, Dell recommends checking and changing the filter every three months. Filters can be ordered from Dell. Bezel key lock Locking mechanism for the bezel. The bezel comes with a key.

  • Page 19: Bezel Overview

    Bezel overview Bezel filter Figure 13. Bezel filter The PowerEdge XR7620 has a front bezel that comes with a lock feature and a diagnostics LED. The bezel is designed with a filter that provides protection against sand and dust. Pressure sensor The pressure sensor device on the front bezel is only available on the Front Accessed configuration systems.
  • Page 20 Count Down mode and Active Sensing mode is mutually exclusive, thus the user can activate either the Count Down mode or the Active Sensing mode. Not both simultaneously in a single server. The sensor events can be enabled or disabled by using the "Air filter alert"...

  • Page 21: Status Led Control Panel

    Table 7. Readings and alerts  System logs Description Action Severity BEZL0001 The filtered bezel is removed from the No response required Severity -3 (Info) server. BEZL0003 Air filter functionality in bezel is Replace the Air filter with a Severity -2 (Warning) degraded.

  • Page 22: Power Button Control Panel

    NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section. Power button control panel Figure 17. Power button control panel Table 9. Power button control panel  Item Indicator or button Icon Description Pogo Pad Pogo pad for bezel connection.
  • Page 23 The Mini Enterprise Service Tag (MEST) label is located on the front of the Rear Accessed configuration and rear of the Front Accessed configurations. The MEST includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel. System overview...

  • Page 24: System Information Labels

    Figure 20. Locating the Mini Express Service Tag for Front accessed configuration Figure 21. Locating the Mini Express Service Tag for Rear accessed configuration System information labels The system information label is located on the back side of the system cover. Figure 22.
  • Page 25 Figure 23. Memory information Figure 24. Electrical overview NOTE: The following connectors are not supported: ● 25 - Riser Connector 4 (CPU 2) ● 31 - PCIe Connector 14 (SL14_PCH_PA7) ● 36 - VGA System overview...
  • Page 26 ● 39 - Riser Connector 1 (CPU 1) ● 40 - SATA Connector (SL13_PCH_SA1) ● 41 - External USB3.0 Connector Figure 25. LED behavior Figure 26. Icon legend Figure 27. Storage removal Figure 28. Bezel removal System overview...
  • Page 27 Figure 29. System tasks Figure 30. Express service tag System overview...

  • Page 28: Rail Sizing And Rack Compatibility Matrix

    Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf. The document provides the information that is listed below: ●...

  • Page 29: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Supported operating systems • Cooling fan specifications • Expansion card riser specifications •...

  • Page 30: Chassis Dimensions

    Chassis dimensions Figure 31. Chassis dimensions Table 10. PowerEdge XR7620 chassis dimensions  Configuration Rear Accessed configuration 482.6 mm (19 447 mm 86.8 mm 47.5 mm 448.8 mm 484.3 mm inches) (17.59 (3.41 (1.87 inches) (17.6 inches) (19.06 inches) inches) with bezel...

  • Page 31: System Weight

    ® ® Gen Intel Xeon Scalable Processors with up to 32 cores PSU specifications The PowerEdge XR7620 system supports up to two AC or DC power supply units (PSUs). Table 14. PSU specifications   Class Heat Frequency Voltage Current (A)

  • Page 32: Supported Operating Systems

    For information about DC PSU cabling instructions, go to https://www.dell.com/poweredgemanuals > XR Servers > PowerEdge XR7620 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply. Figure 32. PSU power cords Table 15.

  • Page 33: Expansion Card Riser Specifications

    Expansion card riser specifications The PowerEdge XR7620 system supports up to five PCI express (PCIe) slots (four full lengths and one low profile) on the system board. Table 17. Expansion card slots supported on the system board  PCIe slot height...

  • Page 34: Storage Controller Specifications

    Documents. GPU specifications The PowerEdge XR7620 system supports up to 5 x 75 W (Single Width Full Height/Half Length, Low Profile) GPU or up to 2 x 300 W (Double Width Full Height/Full Length) GPU based on riser configuration. NOTE: Systems configured with GPUs will have higher fan acoustics.

  • Page 35: Ports And Connectors Specifications

    On the system board, the supported OCP PCIe width is x8; when x16 PCIe width is installed, it is downgraded to x8. Serial connector specifications The PowerEdge XR7620 system supports one optional card type serial connector, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant .

  • Page 36: Vga Ports Specifications

    VGA ports specifications The PowerEdge XR7620 system supports One DB-15 VGA port on the rear of the Rear Accessed configuration and one DB-15 VGA port on the front of the Front Accessed configuration. Video specifications The PowerEdge XR7620 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer.
  • Page 37 Table 27. Continuous operation specifications for ASHRAE A4  Allowable continuous operations Temperature range for altitudes <= 900 m (<= 5–45°C (41–113°F) with no direct sunlight on the equipment 2953 ft) Humidity percent range (non-condensing at all 8% RH with -12°C minimum dew point to 90% RH with 24°C (75.2°F) times) maximum dew point Operational altitude de-rating...
  • Page 38 Table 31. Maximum shock pulse specifications for the system  Maximum shock pulse Specifications Operating ● Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 6 G for up to 11 ms.(4 pulse on each side of the system) ●...

  • Page 39: Thermal Restriction Matrix

    Not supported. support up to 35°C. PCIe COMM Card Non-Dell qualified PCIe card is not supported. OCP COMM Card Non-Dell qualified PCIe card is not supported ● QSFP optic cables / transceivers with 70C spec support only up to 50°C.
  • Page 40 2.5-inch NVMe SSD Above 35°C, PCIe cards support Extended OperatingTemperature (EOT 65°C) Range is PCIe COMM Card required. Above 35°C PCIe card power > 25 W is not supported. Non-Dell qualified PCIe card is not supported. OCP COMM Card Non-Dell qualified PCIe card is not supported...
  • Page 41 2.5-inch NVMe SSD Above 35°C, PCIe cards support Extended OperatingTemperature (EOT 65°C) Range is PCIe COMM Card required. Above 35°C PCIe card power > 25 W is not supported. Non-Dell qualified PCIe card is not supported. OCP COMM Card Non-Dell qualified PCIe card is not supported.
  • Page 42 ● GPU internal blank is required while empty slots on full length configuration. ● Full height PCIe blank is required while empty slots (PCIe slot 1~4). ● Low profile PCIe blank is required while empty slots (PCIe slot 5). NOTE: Fan speed may increase at ambient <...

  • Page 43: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 44: Options To Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

  • Page 45: Resources To Install Operating System

    You can also access iDRAC using automation tool - Redfish API. For more information, see the Integrated Dell Remote Access Controller User's Guide Redfish API Guide available at https://developer.dell.com. Resources to install operating system If the system is shipped without an operating system, you can install a supported operating system by using one of the resources provided in the table below.

  • Page 46: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 47: Chapter 5: Pre-Operating System Management Applications

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User's Guide available at https:// www.dell.com/idracmanuals.

  • Page 48: System Bios

    Table 46. System Setup Main Menu  (continued) Option Description Device Settings Enables you to configure device settings for devices such as storage controllers or network cards. Service Tag Settings Enables you to configure the System Service Tag. System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 47.
  • Page 49 Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. When Dell NUMA Fault Resilient Mode (FRM) is enabled, a percentage of the installed memory in every NUMA node is configured to create a fault resilient zone for use by select hypervisors for host virtualization resilience.
  • Page 50 Table 49. Memory Settings details (continued) Option Description mapped out. When set to Enabled it can impact the system performance under certain workloads. This feature is applicable for x4 DIMMs only. This option is set to Enabled by default. Memory training When option is set to Fast and memory configuration is not changed, the system uses previously saved memory training parameters to train the memory subsystems and system boot time is also reduced.
  • Page 51 MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. UMA Based Clustering It is a read-only field and displays as Quadrant , when Sub NUMA Cluster is disabled or displays as Disabled, when Sub NUMA Cluster is either 2-way or 4-way.
  • Page 52 Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Enter the value from 0 to 12 bins. The value that is entered decreases the Dell AVX Scaling Technology frequency when the Dell-controlled Turbo feature is enabled.
  • Page 53 Table 50. Processor Settings details (continued) Option Description AMP Prefetch This option enables one of the Mid-Level Cache (MLC) AMP hardware Prefetcher. This option is set to Disabled by default. Homeless Prefetch This option allows L1 Data Cache Unit (DCU) to prefetech, when the Fill Buffers (FB) is full.
  • Page 54 The option is set to Non RAID mode by default. BIOS NVMe Driver Sets the drive type to boot the NVMe driver. The available options are Dell Qualified Drives and All Drives. This option is set to Dell Qualified Drives by default.
  • Page 55 ○ Faster boot time. NOTE: You must use only the UEFI boot mode in order to boot from NVMe drives. ● BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility. To view the Boot Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Boot Settings.
  • Page 56 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 57 This field specifies the name of the NVMe-oF host NQN. Allowed input is in the following format: nqn.yyyy-mm.<Reserved Domain Name>:<Unique String>. Leave it empty to use system generated value with following format: nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag>. NVMe-oF Host Id This field specifies a 16 bytes value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
  • Page 58 Table 59. Network Settings details (continued) Option Description Host Security Key Path This field specifies the Host security key path. NVMe-oF SubSystem Settings This field controls the parameters for the NVMe-oF subsystem n connections. Table 60. PXE Device n Settings details  Option Description Interface...
  • Page 59 Table 63. TLS Authentication Configuration screen details  Option Description TLS Authentication Mode View or modify the device's boot TLS Authentication Mode. This option is set to One Way by default. None means the HTTP server and the client will not authenticate each other for this boot.
  • Page 60 Table 65. NVMe-oF SubSystem n Settings (continued) Option Description Security Enables or disables the security option for this NVMe-oF connection. This option is set to Disabled by default. Authentication Type Specifies the authentication type for this NVMe-oF connection. This option is set to None by default.
  • Page 61 Table 66. Integrated Devices details (continued) Option Description the primary video. You might have to rearrange the cards in the slots in order to control which card is the primary video. I/O Snoop HoldOff Response Selects the number of cycles PCI I/O can withhold snoop requests, from the CPU, to allow time to complete its own write to LLC.
  • Page 62 To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: The serial port is optional for the PowerEdge XR7620 system. The Serial Communication option is applicable only if the serial COM port is installed in the system. Table 67. Serial Communication details ...
  • Page 63 Table 68. System Profile Settings details  Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Performance Per Watt (DAPC), the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.
  • Page 64 Table 69. System Security details  Option Description CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system.
  • Page 65 Table 71. System Security details (continued) Option Description ® Memory Encryption Enables or disables the Intel Total Memory Encryption (TME) and Multi-Tenant (Intel TME-MT). When option is set to Disabled, BIOS disables both TME and MK-TME technology. When option is set to Single Key BIOS enables the TME technology. When option is set to Multiple Keys, BIOS enables the TME-MT technology.
  • Page 66 Table 71. System Security details (continued) Option Description system creates a random delay for power up. When this option is set to User Defined, the system delay time is manually to power up. User Defined Delay (120s to Sets the User Defined Delay option when the User Defined option for AC Power 600s) Recovery Delay is selected.
  • Page 67 Table 71. System Security details (continued) Option Description Key Exchange Key (KEK) Database Entries Authorized Signature Database (db) Entries Forbidden Signature Database (dbx) Entries Secure Boot Custom Policy Configures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Settings Policy to Custom option.
  • Page 68 Steps 1. Turn on or reboot your system. 2. Type the system password and press Enter. Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You have three attempts to type the correct password.

  • Page 69: Idrac Settings

    This option cannot be set to Enabled, when the Boot mode is UEFI and Secure Boot is enabled. Dell Wyse P25/P45 BIOS Access Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. Power Cycle Request Enables or disables the Power Cycle Request.

  • Page 70: Device Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 71: Chapter 6: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 72: Error Messages

    Table 75. Configuration validation error (continued) Error Description Possible cause and Example recommendations Missing element or cable Config Missing : SL cable is reported in HWC8010 PLANAR_SL8 and CTRL_DST_PA1 error logs. Install the missing element (cable, risers, etc). Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface...

  • Page 73: Chapter 7: Installing And Removing System Components

    Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • Bezel filter • System cover • Air shrouds • Drives • Drive cage •...

  • Page 74: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system.

  • Page 75: Optional Front Bezel

    ● Needle-nose pliers You need the following tools to assemble the cables for a DC power supply unit: ● AMP 90871-1 hand-crimping tool or equivalent ● Tyco Electronics 58433-3 or equivalent ● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

  • Page 76: Installing The Front Bezel

    Figure 34. Removing the front bezel for Front Accessed configuration Next steps Replace front bezel. Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LED bezel package. Steps 1.

  • Page 77: Bezel Filter

    Figure 35. Installing the front bezel for Rear Accessed configuration Figure 36. Installing the front bezel for Front Accessed configuration Bezel filter Bezel filter service guide Cleaning air filters is not recommended by major telecommunication carriers and service providers, the governing NEBS Standards have stated air filters should be replaced.

  • Page 78: Removing The Bezel Filter

    Telecom air filters have improved permanence (service life) in an operating situation with air movement and ventilation. NOTE: To maintain optimal system health, Dell Technologies recommends checking and changing the filter every three months. Filters can be ordered from Dell. Removing the bezel filter Prerequisites 1.

  • Page 79: Installing The Bezel Filter

    Figure 38. Removing the bezel filter for Front Accessed configuration Next steps Replace the bezel filter. Install the bezel. Installing the bezel filter Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 80: System Cover

    Figure 39. Installing the bezel filter for Rear Accessed configuration Figure 40. Installing the bezel filter for Front Accessed configuration Next steps Install the bezel. System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 81 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1. Using a 1/4-inch flat head or a Phillips 2 screwdriver, rotate the lock counterclockwise to the unlock position. 2. Lift the release latch until the system cover slides back. 3.

  • Page 82: Installing The System Cover

    Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.
  • Page 83 Figure 44. Installing the system cover for Front Accessed configuration Next steps 1. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 84: Air Shrouds

    Air shrouds Removing the 2U air shroud Prerequisites NOTE: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 85: Removing The 1U Air Shroud

    Figure 46. Installing the 2U air shroud Next steps 1. Follow the procedure listed in After working inside your system. Removing the 1U air shroud Prerequisites NOTE: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

  • Page 86: Installing The 1U Air Shroud

    Figure 47. Removing the 1U air shroud Next steps Replace the 1U air shroud. Installing the 1U air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 87: Drives

    Figure 48. Installing the 1U air shroud Next steps 1. If required, reconnect the cables to the expansion card or system board. Install the Expansion card riser Install the Expansion card riser Install the 2U air shroud. 5. Follow the procedure listed in After working inside your system.

  • Page 88: Installing A Drive Blank

    Figure 49. Removing a drive blank Figure 50. Removing E3.S dummy Next steps Replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Slide the drive blank into the drive slot until the release button clicks into place.

  • Page 89: Removing A Drive Carrier

    Figure 51. Installing a drive blank Figure 52. Installing a E3.S dummy Next steps 1. If removed, install the front bezel. Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel.

  • Page 90: Installing The Drive Carrier

    Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the www.dell.com/ storagecontrollermanuals documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
  • Page 91 CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable. NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot.

  • Page 92: Removing The Drive From The Drive Carrier

    Figure 56. Installing a E3.S drive Next steps Install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive carrier. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the drive carrier has Torx screw, use Torx 6 (for 2.5-inch drive) screwdriver to remove the drive.

  • Page 93: Installing The Drive Into The Drive Carrier

    Figure 57. Removing the drive from the drive carrier Figure 58. Removing the E3.S drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 94 NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 lbf-in. NOTE: If the drive carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to install the drive.

  • Page 95: Drive Cage

    Drive cage Removing the drive cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drives. Remove the fPERC module. Remove the drive backplane. NOTE: The procedure to remove the drive cage is the same for Rear Accessed and Front Accessed configurations.

  • Page 96: Installing The Drive Cage

    Figure 62. Removing the E3.S drive cage Next steps Replace the drive cage. Installing the drive cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drives.
  • Page 97 Figure 63. Installing the 4 x 2.5-inch drive cage Figure 64. Installing the E3.S drive cage Next steps Install the drive backplane. Install fPERC module. Install all the drives. 4. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 98: Perc Module

    PERC module This is a service technician replaceable part only. Removing the fPERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Disconnect all the cables, observe the cable routing. NOTE: Refer to cable routing...

  • Page 99: Drive Backplane

    Depending on your system configuration, the drive backplanes that are supported are listed here: Table 78. Supported backplane options  System Supported hard drives options 2.5-inch (x 8) E3.S backplane PowerEdge XR7620 2.5-inch (x 4) SAS, or SATA or NVMe backplane Installing and removing system components...

  • Page 100: Removing The Drive Backplane

    Figure 67. E3.S drive backplane 1. PCIE connector (BP_DST_PB2) 2. PCIE connector(BP_DST_PA2) 3. PCIE connector( BP_DST_PB1) 4. PCIE connector( BP_DST_PA1) 5. PERC Power connector (BP_PWR_CTRL) 6. Power connector (BP_PWR_1) Figure 68. 4 x 2.5-inch drive backplane 1. PCIE connector (BP_DST_PB1) 2.
  • Page 101 Figure 69. Removing the 4 x 2.5-inch drive backplane 2. For 8 x E3.S drive backplane module, using the Philip 2 screwdriver loosen the metallic thumbscrews on the drive cage. Slide the module towards the drive cage and lift it upwards to disengage the backplane from the guide pins. Lift the drive backplane out of the system.

  • Page 102: Installing The Drive Backplane

    Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drives. Remove the fPERC module. Remove the drive backplane. NOTE: Route the cables properly when you replace them to prevent the cable from being pinched or crimped. NOTE: The procedure to install the drive backplane is the same for Rear Accessed and Front Accessed configurations.
  • Page 103 Figure 72. Installing the 8 x E3.S drive backplane Next steps 1. Reconnect all the disconnected cables to the backplane. Install fPERC module. Install all the drives. 4. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 104: Cable Routing

    Cable routing Rear accessed configuration cable routing Figure 73. Rear accessed components cabling Table 79. Rear accessed components cabling  From CPU_PWR2 connector on PIB SYS_PWR2 connector on system board SYS_PWR1_2 connector on PIB SYS_PWR1_1 connector on system board FAN BOARD(J_PWR) FAN_PWR_1 connector on PIB PIB_SIG2 connector on system board PIB_SIG2 connector on PIB...
  • Page 105 Figure 74. Rear accessed FHHL and 4 x 2.5-inch w fPERC11 Table 80. Rear accessed FHHL and 4 x 2.5-inch w fPERC11  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) CTRL_DST_PA1 (fPERC connector) SL6_CPU1_PB3 (signal connector on the system board) BP_DST_PA1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector)
  • Page 106 Figure 75. Rear accessed FHFL GPUs and 4 x 2.5-inch w fPERC11 Table 81. Rear accessed FHFL GPUs and 4 x 2.5-inch w fPERC11  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) CTRL_DST_PA1 (fPERC connector) SL6_CPU1_PB3 (signal connector on the system board) BP_DST_PA1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector)
  • Page 107 Figure 76. Rear accessed FHHL and 4 x 2.5-inch w/o fPERC11 Table 82. Rear accessed FHHL and 4 x 2.5-inch w/o fPERC11  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector) SIG_PWR_3 (PIB power connector) BP_DST_PA2 (backplane connector)
  • Page 108 Figure 77. Rear accessed FHFL GPUs and 4 x 2.5-inch w/o fPERC11 Table 83. Rear accessed FHFL GPUs and 4 x 2.5-inch w/o fPERC11  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector) SIG_PWR_3 (PIB power connector) BP_DST_PA2 (backplane connector)
  • Page 109 Figure 78. Rear accessed FHHL and E3 w/o fPERC12 Table 84. Rear accessed FHHL and E3 w/o fPERC12  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) SL6_CPU1_PB3 (signal connector on the system board) BP_DST_PB1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector) SIG_PWR_3 (PIB power connector)
  • Page 110 Figure 79. Rear accessed FHFL GPUs and E3 w/o fPERC12 Table 85. Rear accessed FHFL GPUs and E3 w/o fPERC12  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) SL6_CPU1_PB3 (signal connector on the system board) BP_DST_PB1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector)
  • Page 111 Figure 80. Rear accessed FHHL and E3 w fPERC12 Table 86. Rear accessed FHHL and E3 w fPERC12  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) CTRL_SRC_SA1_PA1 (fPERC connector) BP_DST_PB1 (backplane connector) CTRL_SRC_SA1_PA1 (fPERC connector) BP_PWR_1 (backplane power connector) SIG_PWR_3 (PIB power connector) BP_DST_PA2 (backplane connector)
  • Page 112 Figure 81. Rear accessed FHFL GPUs and E3 w fPERC12 Table 87. Rear accessed FHFL GPUs and E3 w fPERC12  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) CTRL_SRC_SA1_PA1 (fPERC connector) BP_DST_PB1 (backplane connector) CTRL_SRC_SA1_PA1 (fPERC connector) BP_PWR_1 (backplane power connector) SIG_PWR_3 (PIB power connector) BP_DST_PA2 (backplane connector)
  • Page 113 Front accessed configuration cable routing Figure 82. Front accessed components cabling Table 88. Front accessed components cabling  From CPU_PWR2 connector on PIB SYS_PWR2 connector on system board SYS_PWR1_2 connector on PIB SYS_PWR1_1 connector on system board FAN BOARD(J_PWR) FAN_PWR_1 connector on PIB PIB_SIG2 connector on system board PIB_SIG2 connector on PIB PIB_SIG1 connector on system board...
  • Page 114 Figure 83. Front accessed FHHL and 4 x 2.5-inch w fPERC11 Table 89. Rear accessed FHHL and 4 x 2.5-inch w fPERC11  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) CTRL_DST_PA1 (fPERC connector) SL6_CPU1_PB3 (signal connector on the system board) BP_DST_PA1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector)
  • Page 115 Figure 84. Front accessed FHFL GPUs and 4 x 2.5-inch w fPERC11 Table 90. Front accessed FHFL GPUs and 4 x 2.5-inch w fPERC11  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) CTRL_DST_PA1 (fPERC connector) SL6_CPU1_PB3 (signal connector on the system board) BP_DST_PA1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector)
  • Page 116 Figure 85. Front accessed FHHL and 4 x 2.5-inch w/o fPERC11 Table 91. Front accessed FHHL and 4 x 2.5-inch w/o fPERC11  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector) SIG_PWR_3 (PIB power connector) BP_DST_PA2 (backplane connector)
  • Page 117 Figure 86. Rear accessed FHFL GPUs and 4 x 2.5-inch w/o fPERC11 Table 92. Front accessed FHFL GPUs and 4 x 2.5-inch w/o fPERC11  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector) SIG_PWR_3 (PIB power connector) BP_DST_PA2 (backplane connector)
  • Page 118 Figure 87. Front accessed FHHL and E3 w/o fPERC12 Table 93. Front accessed FHHL and E3 w/o fPERC12  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) SL6_CPU1_PB3 (signal connector on the system board) BP_DST_PB1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector) SIG_PWR_3 (PIB power connector)
  • Page 119 Figure 88. Front accessed FHFL GPUs and E3 w/o fPERC12 Table 94. Front accessed FHFL GPUs and E3 w/o fPERC12  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) SL6_CPU1_PB3 (signal connector on the system board) BP_DST_PB1 (backplane connector) SL5_CPU1_PA3 (signal connector on the system board) BP_PWR_1 (backplane power connector)
  • Page 120 Figure 89. Front accessed FHHL and E3 w fPERC12 Table 95. Front accessed FHHL and E3 w fPERC12  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) CTRL_SRC_SA1_PA1 (fPERC connector) BP_DST_PB1 (backplane connector) CTRL_SRC_SA1_PA1 (fPERC connector) BP_PWR_1 (backplane power connector) SIG_PWR_3 (PIB power connector) BP_DST_PA2 (backplane connector)
  • Page 121 Figure 90. Front accessed FHFL GPUs and E3 w fPERC12 Table 96. Front accessed FHFL GPUs and E3 w fPERC12  From SIG_PWR_0 (signal power connector) IO_RISER2 (CPU1) (Riser power connector) BP_DST_PA1 (backplane connector) CTRL_SRC_SA1_PA1 (fPERC connector) BP_DST_PB1 (backplane connector) CTRL_SRC_SA1_PA1 (fPERC connector) BP_PWR_1 (backplane power connector) SIG_PWR_3 (PIB power connector) BP_DST_PA2 (backplane connector)

  • Page 122: Expansion Cards And Expansion Card Risers

    When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Expansion card installation guidelines Figure 91.
  • Page 123 Figure 92. Expansion card riser 1 1. Slot 2 2. Slot 1 Figure 93. Expansion card riser 2 1. Slot 4 2. Slot 3 Installing and removing system components...
  • Page 124 Figure 94. Expansion card riser 3 1. Slot 5 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.
  • Page 125 Table 98. Configuration 1: R1B + R2B + R3  Configura Slot Width Length Height Processor 1 Processor 2 Processor tion location R1B + R2B PCIe Slot-1 SW Half length Full height + R3 PCIe Half length Full height Slot-2 PCIe Half length Full height Slot-3 PCIe...
  • Page 126 Table 99. Configuration 1: R1B + R2B + R3 (continued) Card type Slot priority Maximum number of cards Broadcom (OCP: 10Gb) Integrated slot Intel (OCP: 10Gb) Integrated slot Table 100. Configuration 2: R1A + R2A + R3  Configura Slot Width Length Height Processor 1 Processor 2...

  • Page 127: Removing The Expansion Card Riser 2

    Removing the Expansion card riser 2 Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the 2U air shroud. Remove the drive cage. 5. Disconnect the expansion card riser cables from the connectors on the system board. 6.

  • Page 128: Removing The Expansion Card Riser 1

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. NOTE: The procedure to install the Expansion card riser 2 is the same for Rear Accessed and Front Accessed configurations.

  • Page 129: Installing The Expansion Card Riser 1

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. Holding the edges, align the expansion card riser with the guides on the system board. Lower the expansion card riser into place and connect the riser cables to the signal cable connectors on the system board.

  • Page 130: Removing The Expansion Card Expansion Card Riser 3

    2. Using the Philips 2 screwdriver, tighten the blue thumb screws. Figure 98. Installing the Expansion card riser 1 Next steps 1. Route the riser 1 cables under expansion card riser 3. Install the Expansion card riser Install the Expansion card riser Install the drive cage.

  • Page 131: Installing The Expansion Card Riser 3

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. NOTE: The procedure to install the riser 3 is the same for Rear Accessed and Front Accessed configurations.

  • Page 132: Removing Expansion Card Or Gpu From The Expansion Card Riser 2

    Figure 100. Installing the expansion card riser 3 Next steps 1. If required, reconnect the cables to the expansion card or system board. . Install the Expansion card riser Install the drive cage. Install the 2U air shroud. 5. Follow the procedure listed in After working inside your system.
  • Page 133 Figure 101. Removing a expansion single-width Full-height GPU from expansion card riser 2 2. Pull and lift up the expansion card retention latch locks to open. Pull the release black latch away from the riser. Hold the expansion card by its edges and pull the card until the card edge connector disengages from the expansion card connector on the riser.

  • Page 134: Installing An Expansion Card Or Gpu Into The Expansion Card Riser 2

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 103. Installing the riser blank Next steps If applicable, Install an expansion card into the expansion card riser 2 Install the expansion card riser Installing an expansion card or GPU into the Expansion card riser 2 Prerequisites 1.
  • Page 135 Figure 104. Removing the riser blank 2. Hold the expansion card by the edges, and align the card edge connector with the expansion card connector on the riser. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. Push the black release latch toward the GPU and close the expansion card retention latch.

  • Page 136: Removing Expansion Card Or Gpu From The Expansion Card Riser 1

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Removing expansion card or GPU from the Expansion card riser 1 Prerequisites 1.
  • Page 137 Steps 1. Pull and lift up the expansion card retention latch locks to open. Pull the release black latch away from the riser. Hold the expansion card by its edges and pull the card until the card edge connector disengages from the expansion card connector on the riser.
  • Page 138 Figure 108. Removing a half-length expansion card from expansion card riser 1 3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 139: Installing An Expansion Card Or Gpu Into The Expansion Card Riser 1

    Next steps If applicable, Install an expansion card into the expansion card riser 1 Install the Expansion card riser Installing an expansion card or GPU into the expansion card riser 1 Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 140 Figure 111. Installing a fa expansion single-width Full-height GPU from Expansion card riser 1 3. Hold the expansion card by the edges, and align the card edge connector with the expansion card connector on the riser. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. Push the black release latch on two sides of the expansion card and close the expansion card retention latch.

  • Page 141: Removing Expansion Card From The Expansion Card Riser 3

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Removing expansion card from the expansion card riser 3 Prerequisites 1.

  • Page 142: Installing An Expansion Card Into The Expansion Card Riser 3

    NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. NOTE: The numbers on the image do not depict the exact steps.
  • Page 143 Figure 115. Removing a filler bracket from Riser 3 3. Hold the expansion card by the edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5.

  • Page 144: Side Wall Brackets

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Side wall brackets...

  • Page 145: Installing The Side Wall Bracket

    Figure 117. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the side wall bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 146: Cooling Fans

    Figure 118. Installing the side wall bracket Next steps Install the 2U air shroud. 2. Follow the procedure listed in the After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 147: Installing A Cooling Fan

    Figure 119. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the 2U air shroud Remove the 1U air shroud.

  • Page 148: Fan Board

    Figure 120. Installing a cooling fan Next steps Install the 1U air shroud. Install the 2U air shroud. 3. Follow the procedure listed in After working inside your system. Fan board This is a service technician replaceable part only. Removing a fan board Prerequisites 1.

  • Page 149: Installing A Fan Board

    Figure 121. Removing a fan board Next steps Replace a fan board. Installing a fan board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the 2U air shroud.

  • Page 150: M.2 Boss Card

    Figure 122. Installing a fan board Next steps Install the cooling fans. Install the 1U air shroud. Install the 2U air shroud. 4. Follow the procedure listed in After working inside your system. M.2 BOSS card Removing BOSS riser Prerequisites 1.

  • Page 151: Installing Boss Riser

    Figure 123. Removing the BOSS riser Next steps Replace the BOSS riser. Installing BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the 2U air shroud.

  • Page 152: Removing The M.2 Boss Card From The M.2 Boss Riser

    Figure 124. Installing the BOSS riser Next steps 1. If needed, install the Expansion card riser 2. If needed, install the Expansion card riser Install the 2U air shroud 4. Follow the procedure listed in After working inside your system. Removing the M.2 BOSS card from the M.2 BOSS riser Prerequisites 1.

  • Page 153: Installing The M2 Boss Card Into The M.2 Boss Riser

    Figure 125. Removing the M.2 BOSS card from the M.2 BOSS riser Next steps If applicable, install an card into the M.2 BOSS riser. Installing the M2 BOSS card into the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 154: Removing The M.2 Ssd Module

    Figure 126. Installing the M2 BOSS card into the M.2 BOSS riser Next steps 1. If applicable, Install the M.2 BOSS riser. 2. Follow the procedure listed in After working inside your system. Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 155: Installing The M.2 Ssd Module

    Figure 127. Removing the M.2 SSD module Next steps If applicable, Install the M.2 BOSS card. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 156: System Memory

    After working inside your system. System memory System memory guidelines The PowerEdge XR7620 system supports DDR5 registered DIMMs (RDIMMs). Your system memory is organized into eight channels per processor and 16 memory sockets per system. Installing and removing system components...
  • Page 157 Figure 129. Memory channels Memory channels are organized as follows: Table 102. Memory channels  Processor Channel Channel B Channel C Channel D Channel E Channel F Channel G Channel H Processor Slot A1 Slot A7 Slot A3 Slot A5 Slot A4 Slot A6 Slot A2 Slot A8...

  • Page 158: General Memory Module Installation Guidelines

    General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configuration fails to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.

  • Page 159: Installing A Memory Module

    Figure 130. Removing a memory module Next steps Replace the memory module. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the 1U air shroud.

  • Page 160: Processor And Heat Sink Module

    Figure 131. Installing a memory module Next steps Install the 1U air shroud 2. Follow the procedure listed in After working inside your system. 3. To verify that the memory module has been installed properly, press F2 during reboot and navigate to System Setup Main Menu >...
  • Page 161 NOTE: Ensure that the anti-tilt wires on the PHM are in locked position when loosening the captive nuts. 2. Set all the anti-tilt wires to unlocked position (inward position). Figure 132. Removing the processor heat sink module 3. Lift the PHM from the system and set the PHM aside with the processor side facing up. Figure 133.

  • Page 162: Removing The Processor

    Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.

  • Page 163: Installing The Processor

    Figure 135. Removing the retaining clip Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the 1U air shroud.
  • Page 164 Figure 136. Installing the retaining clip 3. Align the processor with retaining clip, by using your fingers press the retaining clip on all the four sides until it clicks into place. NOTE: Ensure that the processor is securely latched to the retaining clip. Figure 137.
  • Page 165 CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it. Figure 138. Applying thermal grease 6.

  • Page 166: Installing The Processor And Heat Sink Module

    Figure 140. Installing the heat sink onto the processor Next steps Install the processor heat sink module. Install the 1U air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink.
  • Page 167 Figure 141. Installing the processor heat sink 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 screwdriver, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a. In a random order, tighten the first nut three turns. b.

  • Page 168: System Battery

    Figure 142. Set the anti-tilt wires to the locked position and tightening the nuts Next steps Install the 1U air shroud. 2. Follow the procedure listed in the After working inside your system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING:...
  • Page 169 Figure 143. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 144.

  • Page 170: Optional Internal Usb Card

    b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, check the time and date at least an hour after installing the battery. e.

  • Page 171: Installing The Internal Usb Card

    Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card risers. NOTE: The procedure to install the internal USB card is the same for Rear Accessed and Front Accessed configurations. Steps 1.

  • Page 172: Installing The Intrusion Switch Module

    Remove the 2U air shroud. NOTE: Ensure that you note the routing of the cable as you remove it from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped. NOTE: The procedure to remove the intrusion switch module is the same for Rear Accessed and Front Accessed configurations.

  • Page 173: Optional Serial Com Port

    Figure 148. Installing the intrusion switch module Next steps Install the 2U air shroud. 2. Follow the procedure listed in After working inside your system. Optional serial COM port This is a service technician replaceable part only. Removing the serial COM port Prerequisites 1.

  • Page 174: Installing The Serial Com Port

    Figure 149. Removing the Serial COM port 2. Install the filler bracket if not replacing the serial COM port. Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 175: Power Supply Unit

    For information about DC PSU cabling instructions, go to https://www.dell.com/poweredgemanuals > Rack Servers > PowerEdge XR7620 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with the power supply unit (PSU) redundancy.

  • Page 176: Removing A Power Supply Unit Blank

    You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. NOTE: The procedure to remove the power supply unit blank is the same for Rear Accessed and Front Accessed configurations.

  • Page 177: Removing A Power Supply Unit

    NOTE: For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at https://www.dell.com/poweredgemanuals. NOTE: The procedure to remove the PSU is the same for Rear Accessed and Front Accessed configurations.

  • Page 178: Installing A Power Supply Unit

    Figure 153. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.

  • Page 179: Power Interposer Board

    PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.

  • Page 180: Installing The Power Interposer Board

    Figure 155. Removing the power interposer board Next steps Replace the power interposer board. Installing the power interposer board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 181: Optional Ocp Card

    Figure 156. Installing the power interposer board 3. Reconnect the cables that are connected to the power interposer board (PIB) and also to the system board. Next steps Install the 2U air shroud. Install the drive cage Install the PSU. 4.
  • Page 182 Figure 157. Removing the OCP card 4. If the OCP card is not going to be replaced, install a filler bracket . NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

  • Page 183: Installing The Ocp Card

    The procedure to install the OCP card is the same for Rear Accessed and Front Accessed configurations. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.

  • Page 184: System Board

    Figure 160. Installing the OCP card Next steps Install the expansion card riser 2. Follow the procedure listed in After working inside your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.

  • Page 185: Installing The System Board

    m. Disconnect all the cables from the system board and make note of all the cable connections. CAUTION: Take care not to damage the system identification button while removing the system board from the system. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. NOTE: The procedure to remove the system board is the same for Rear Accessed and Front Accessed configurations.
  • Page 186 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If you are replacing the system board, remove all the components that are listed in theremoving the system board section.
  • Page 187 OCP card (if removed) Processor and heat sink module Memory modules BOSS-N1 module 1U Air shroud Expansion card risers 2U Air shroud Power supply units (PSU) 2. Reconnect all cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket.

  • Page 188: Trusted Platform Module

    4. Enter the service tag. NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct service tag. Once the service tag is entered, it cannot be updated or changed. Incorrectly entered service tag will lead to system board replacement.

  • Page 189: Initializing Tpm For Users

    Figure 163. Installing the TPM Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM 2.0 for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.
  • Page 190 NOTE: Observe the routing of the cable as you remove it from the system. 2. Using the Torx 8, remove screws from Status LED control panel assembly. 3. Hold the Status LED control panel assembly and remove the Status LED control panel along with the cable from the system. NOTE: The numbers on the image do not depict the exact steps.

  • Page 191: Installing The Status Led Control Panel

    Installing the Status LED control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the 2U air shroud. Remove the 1U air shroud. 5. Remove the Expansion card riser 6.

  • Page 192: Removing The Power Button Control Panel

    Figure 167. Installing the Status LED control panel for Rear Accessed configuration Next steps Install the Expansion card riser Install the Expansion card riser Install the 1U air shroud Install the 2U air shroud. 5. Follow the procedure listed in the After working inside your system.

  • Page 193: Installing The Power Button Control Panel

    Figure 168. Removing the Power button control panel for Front Accessed configuration Figure 169. Removing the Power button control panel for Rear Accessed configuration Next steps Installing the power button control panel. Installing the Power button control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 194 2. Follow the procedure listed in the Before working inside your system. Remove the 2U air shroud. Remove the 1U air shroud. 5. Remove the Expansion card riser 6. Remove the Expansion card riser NOTE: The procedure to install the Power button control panel is the same for Rear Accessed and Front Accessed configurations.
  • Page 195 Figure 171. Installing the Power button control panel for Rear Accessed configuration Next steps Install the Expansion card riser Install the Expansion card riser Install the 1U air shroud Install the 2U air shroud. 5. Follow the procedure listed in the After working inside your system.

  • Page 196: Chapter 8: Mil Kit

    MIL kit The MIL kit provides rugged protection for the PowerEdge XR7620 server. The MIL kit consists of the components mentioned below: ● Power supply rugged bracket ● Drive rugged bracket ● Ten countersunk screws Topics: • Installing the MIL kit...
  • Page 197 Figure 173. Installing the power supply bracket 3. Align the tabs on the system cover with the guide slots on the system. Close the system cover release latch. Using a Phillips 1 screwdriver, tighten the screw to secure the system cover. Figure 174.

  • Page 198: Chapter 9: Upgrade Kits

    Offered, but without special service instructions Power cords Offered, but without special service instructions Power supplies Installing a power supply unit Cable Management Arm See CMA posted on Dell support site Bezel Installing the front bezel Bezel filter Installing bezel filter NOTE: The bezel filter kit comes with four filters in one package.

  • Page 199: Chapter 10: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
  • Page 200 Table 106. System board jumpers and connectors (continued) Item Connector TPM Connector OCP NIC 3.0 Connector IDSDM/Internal USB Connector Serial Port Connector PCIe slot 2/BOSS N1 riser slot (CPU1) MIC_CON Jumper PCIe Conn 12_Riser1 (SL12_CPU1_PB6) PCIe Conn 11_Riser1 (SL11_CPU1_PA6) Right Control Panel Connector DIMMS for CPU1 PCIe Connector 8 (SL8_CPU1_PA4) PCIe Connector 7 (SL7_CPU1_PA4)

  • Page 201: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 202: Chapter 11: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Bezel LED indicator • Status LED indicators • System health and system ID indicator codes • Power supply unit indicator codes •...
  • Page 203 Figure 177. Status LED indicators Table 109. Status LED indicators and descriptions  Icon Description Condition Corrective action ● Check the System Event Log to determine if the drive has an error. ● Run the appropriate Online Diagnostics test. The indicator turns solid amber if Restart the system and run embedded Drive indicator there is a drive error.

  • Page 204: System Health And System Id Indicator Codes

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.

  • Page 205: Power Supply Unit Indicator Codes

    Power supply unit indicator codes AC and DC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows if power is present or if a power fault has occurred. Figure 179. Rear Accessed configuration - AC PSU status indicator 1.

  • Page 206: Nic Indicator Codes

    Table 111. AC and DC PSU status indicator codes (continued) Power indicator codes Condition servers is not supported, even if the PSUs have the same power rating. This results in a PSU mismatch condition or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output...

  • Page 207: Drive Indicator Codes

    Table 112. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is blinking green, and activity is off. Indicates that the NIC identity is enabled through the NIC configuration utility. Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber).

  • Page 208: Idrac Direct Led Indicator Codes

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.

  • Page 209: Dell Embedded System Diagnostics

    Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to: ● Run tests automatically or in an interactive mode ●...

  • Page 210: Chapter 12: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 211: Quick Resource Locator For Poweredge Xr7620 System

    Receiving automated support with Secure Connect Gateway (SCG) Dell Secure Connect Gateway (SCG) is an optional Dell Services offering that automates technical support for your Dell server, storage, and networking devices. By installing and setting up a Secure Connect Gateway (SCG) application in your IT environment, you can receive the following benefits: ●...
  • Page 212 Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 213: Chapter 13: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 214 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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