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Service Manual is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Service Manual. The material covered by prohibition includes, without limitation, any text, graphics or logos in this Service Manual.
For Authorized Service Technicians CONTENTS 1. IMPORTANT SAFETY NOTICE ........................... 4 2. SPECIFICATIONS ................................5 3. FEATURES AND OPERATION ............................ 6 4. PARTS ....................................14 5. PROGRAM GUIDE ............................... 15 6. HOW TO DISASSEMBLE ............................16 ..
For Authorized Service Technicians CAUTION DISCONNECT POWER SUPPLY LINE BEFORE SERVICING RECONNECT ALL GROUNDING DEVICES IMPORTANT SAFETY NOTICE This service information is intended for individuals possessing adequate backgrounds of electrical, electronic and mechanical experience. Any attempt to repair this appliance may result in personal injury and property damage.
Smart ThinQ™ Download the new LG smart phone app to set options, self-diagnose and troubleshoot problems with the appliance, and other useful features. Some of these functions use Wi-Fi or NFC (Near Field Communication) technology and require an NFC-equipped smart phone.
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Control Panel Non-Steam Models (Models : XD3*15**, XD4*14**, XD4*15**) Steam Models (Models : XD3*25**, XD4*24**, XD5*24**) • Depending on the model, the logo may be located either on the front of the appliance or the top of the door. - 7 -...
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Power • : Machine Clean Icon • Briefly touch Power button to turn power on − This icon flashes after every 30 cycles. and off. − To activate or deactivate the icon, press the • After the cycle is complete, the power Delicate button for 3 seconds.
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Cycles Download Cycle Use a dedicated cycle downloadable via Wi-Fi or NFC. (depending on model). Auto NOTE • Only the cycle code for the currently This cycle senses the soil amount and water downloaded cycle appears on the appliance. clarity and optimizes the wash to achieve the See the smartphone app for cycle codes, best cleaning.
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Cycle Options Extra Dry Select the Extra Dry option for better drying Select the desired cycle button and then select performance. This option adds Extra Drying the options for that cycle. For more information time to the cycle and raises the heating rinse about Cycle Options, see the Available Options temperature.
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Auto Open Dry (AOD) (On SignaLight™ (On Some Some Models) Models) The door will open automatically at the end of a SignaLight™ shows the status of the appliance, programme that includes drying in order to whether it has encountered any problems, enhance drying performance.
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For Authorized Service Technicians 3-3. TEST MODE CHECK PROGRAM Times Load and Checking points Door BUTTON button is open/ Remark Display Load LED lighting pushed closed POWER "nC" Will be A**/ + START or displayed when NFC 1 Time d**/U** Either POWER + AUTO...
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For Authorized Service Technicians Function Button method of operation Start Extra Dry POWER 2 Button Press for 3 seconds Washing Motor On / Off START Press Increse Washing Motor RPM Delay Start Press Decrease Washing Motor RPM Extra Dry Press Motor Test Nozzle setting...
For Authorized Service Technicians 4. PARTS Exterior Parts Top Plate Control Panel & Door Handle Front Cover Lower Cover Leveling Feet Drain Hose Water Supply Hose Power Cord Interior Parts Top Wash Impeller Upper Spray Arm Lower Spray Arm Salt Container Cap Filtration System Cutlery Basket (on some models)
For Authorized Service Technicians 6. HOW TO DISASSEMBLE BEFORE DISASSEMBLING THE DISHWASHER ; 1) Remove the plug from electric outlet to avoid electric shock. 2) Close the Water Tap(faucet). 3) Remove all dishes and items in the dishwasher. 4) Remove the Lower Rack and the Upper Rack. 5) If necessary, remove the inlet hose and drain hose to avoid the hose damages.
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For Authorized Service Technicians 2-1. Front Cover ① Open the door. ② l n i front cover assembly. ③ cover downwards. 2-2. Control Panel Assembly ① Open the door. ② Remove 6 screws(stainless). ③ Remove the wire connection. ④ Remove the handle. 2-3.
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For Authorized Service Technicians 2-4. Door Liner Assembly Dispenser Assembly Using Dispenser Service Jig ① Close the Door. ② Disconnect Electrical wire connectors from dispenser. ③ Insert the two side pieces into the inside of the dispenser. ④ Insert the bottom piece. ⑤...
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For Authorized Service Technicians 2-5. Door Spring Replacing Door Spring ① ② ① Pull the Rope and Spring. ② l l o . r e ③ Roller spring rope ③ ④ 2-6. Door Liner Replacing Door Liner ① ②~③ ④ ①...
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For Authorized Service Technicians 3. Lower Frame ① Overflow Guide cover. ② Remove 2 screw both sides. ③ Harness Holder. ④ Lower Frame. ※ Lower Overflow Guide. Frame Hook Lower Front Cover - 20 -...
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For Authorized Service Technicians 4. Tub Assembly Removing Racks (2-Rack Models) ① Slide all racks forward to remove. ※ (XD4*14**,XD4*24**,XD5*14** , XD5*24**) Removing Racks (3-Rack Models) ① Slide all racks forward to remove. ※ (XD3*15**, XD3*25**, XD4*15**) - 21 -...
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For Authorized Service Technicians 2) Removing Nozzle & Water Guide ① . e l ② Pull up the Lower Nozzle and remove. ③ Remove the screw on the Water Guide. ④ Bracket (Top). ⑤ Bracket (Center). ⑥ t l l cause damage to the Water guide tub bracket joints.
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For Authorized Service Technicians 4) Removing Main PCB ① PCB by lifting. ② Cover off. ③ Disconnect the connector. ※ n i l PCB Cover out the main PCB. Main PCB ※ PCB Cover screwdriver to Main PCB pull out the Main PCB and disconnect the harness easily.
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For Authorized Service Technicians 6) Removing Tub ① Remove softener cap and filter. ② Remove the 7 screws on the sump cover. ③ Remove the 2 screw the back of base. ④ Remove the Roller on the sides. ⑤ ⑥ Pull the side of the tub to remove it. - 24 -...
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For Authorized Service Technicians 5. Sump Assembly 1) Removing Drain Motor. ① Disconnect the connector. ② O-ring remove. ※ Take care not to lose the gasket. ※ During turning, don't push Housing. 2) Removing Thermistor ① Remove the screw. O-ring ②...
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For Authorized Service Technicians 4) Removing Vario Motor & Cam ① Vario ② l l u Motor switch. Vario Micro 5) Removing Soil Sensor Switch ① Remove the wire connections. Soil ② Pull up Soil sensor Sensor ※ Improper connections can cause ELECTRIC SHOCK, DEATH, INJURY OR FIRE Heater Connector O-ring Earth Connector...
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For Authorized Service Technicians <Steam Model> 1. Sump Assembly 1) Removing Steam ball valve ① Remove 2 screws. ② Remove the Clamp. ③ Pull the Steam ball valve. 2) Removing Steam Nozzle Hose ① Remove the Top Plate → Lower Cover → Side Cabinet.
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For Authorized Service Technicians <Steam Model> 2. Door Liner Assembly 1) Steam nozzle ① Remove the 4 Screws. ② Pull the Steam nozzle and Bracket. - 28 -...
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For Authorized Service Technicians <Steam Model> 3. STS Water Guide Assembly 2) ) Removing Nozzle & Water Guides ① Nozzle. ② Pull up the Lower Nozzle and remove. ③ emove the screw and clip on the Water Guide 3-1 Remove the Lower Connector Clamp.
For Authorized Service Technicians 7. TROUBLESHOOTING METHODS 7-1. TROUBLESHOOTING ACCORDING TO DISPLAYED ERROR MESSAGE POSSIBLE CAUSE ERROR MESSAGE REMEDY FOR ERROR OCCURRENCE 1) The Water Supply Tap is closed. INLET ERROR 2) Wiring connection is OK? 2) Check and reconnect the wire. 3) The Inlet Hose is kinked.
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For Authorized Service Technicians 1) The Inlet Valve is damaged. 1) Replace the Inlet Valve. EXCESS ERROR 2) The Controller is damaged. 2) Replace the Controller. l l i 3) Replace the Hole Sensor. Error code is displaying. displayed Condition Water fills above normal level(Automatically drainPump operated.)
For Authorized Service Technicians 7-2. TROUBLESHOOTING METHODS (Error Code) How to Check Water supply (LQC Mode) A. IE - Press ‘Power + Start’ or ‘Power + Auto + Start’ - Press ‘Start’ 4 times. (Check supplying sound) - Press ‘Power’ (Turn off the dishwasher) - 32 -...
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For Authorized Service Technicians B. OE - 33 -...
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For Authorized Service Technicians C. AE - 34 -...
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For Authorized Service Technicians D. FE - 35 -...
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For Authorized Service Technicians E. tE - 36 -...
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For Authorized Service Technicians F. HE - 37 -...
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For Authorized Service Technicians G. LE - 38 -...
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For Authorized Service Technicians H. nE - 39 -...
For Authorized Service Technicians 7-3. TROUBLESHOOTING METHOD (Etc.) A. No power Is the supplied Voltage 230V AC? (-15%,+15%) Check the Fuse Check the circuit breaker Voltage Instability Is the current rating Alternate with explanation of multi-outlet power Use 1 socket only (For dishwasher) strip enough? (Avoid connecting Several electric devices)
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For Authorized Service Technicians Is LED of main PCB on while the power Is on? Is the connector connected to PCB/Noise filter disconnected or disassembled? - 41 -...
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For Authorized Service Technicians B. Not Working (Power is on but Not working) The door is tightly Closed? Close the door tightly Check the latch assembly in tub. Control lack is activated? (Displayed ‘CL’) Cancel of the control lock function by press the ‘Half load’ and ‘Energy Saver’.
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For Authorized Service Technicians C. Poor wash After washing, are there white Check the hard water condition deposits on the dishes or Softener assembly Inner tub? Use the rinse aid (Adjust the rinse revel) - Hard water Use the wash booster - Cloudy glasses - White scale 1.
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For Authorized Service Technicians * How to remove the white film from dishes or tub This can be cleaned easily with white vinegar (or citric acid). - Place about 1 cup (200ml ~ 300ml) of white vinegar into the Upper rack (Don’t pour the vinegar to the bottom area) - Load your dishwasher up with the dishes that have a white film on them.
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For Authorized Service Technicians 4. Check the vario of upper spray arm (Upper nozzle) Debris of glass is stuck on upper spray arm Can’t change the direction rotate 5. Arrange the dishes on the rack Debris of glass is stuck on upper spray arm Can’t change the direction rotate Use the dishes for Discolored Dish...
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For Authorized Service Technicians Drying result is not satisfactory. After washing, are there Reduce the amount of Rinse aid. any streaks on the dishes or inner tub? After washing, are there Increase the amount of Rinse aid. water drops on the dishes or inner tub? Is the drying result of cups &...
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For Authorized Service Technicians The Wash Pump/Motor does not run. • close the Door tightly. The Door is tightly closed? • Check the Door Switch On the tub. • Re-connect the wiring connections related to the The Wiring connections Washing Motor. are OK? •...
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For Authorized Service Technicians Power Button not automatically off after operation. Make sure the button is not blocked by foreign materials. Check the Power Switch.(Replace it, if necessary.) Check the Controller.(Replace it, if necessary.) - 48 -...
For Authorized Service Technicians 8. INSTALLATION INSTRUCTIONS Preparing Cabinet Opening CAUTION • Any bare wood surrounding the appliance should be sealed with a waterproof paint or sealant to prevent it from swelling. • Slide the dishwasher into the cabinet, opening carefully.
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Attaching the Strip to the Remove the double-sided tape from the lower and front strips. Appliance Base (On Some Models) To reduce noise attach the strip to the appliance base. Lay down the appliance and pull on both the hooks at the bottom of the lower cover. Attach the black coloured lower strip to the bottom of the lower cover.
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For Authorized Service Technicians Attaching the Strip to the Removing the Top Cover Appliance side cabinet (On some If the height of the opening is below 850 mm, models) follow these instructions. To reduce noise attach the strip to the appliance Remove the 2 screws on the back.
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For Authorized Service Technicians Installing Moisture Barrier Levelling the Appliance Tape (On some models) Levelling the appliance prevents unnecessary leakage and poor washing. Place the appliance When the appliance is installed without the top on a solid, level floor. Do not install the cover, the counter top underside may be appliance on an elevated surface.
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For Authorized Service Technicians Installing the Drain Hose Case 1. The Door is Slanted to the Right If the end of the drain hose does not fit to the drain line, use a drain extension kit (optional) Unscrew (counter-clockwise) the rear left that is resistant to heat and detergent.
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For Authorized Service Technicians Connecting the Water Supply To prevent siphoning, one of the following methods must be used. Hose Connect the water supply hose to the water tap. Method 1 When the drain hose is connected to a waste spigot, the hose must be looped up to the Water tap underside of the bench top and secured.
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Final Check CAUTION Turn on electrical power. • This appliance may be fed with either hot or cold water. If the water connection can not be maintained below 65ºC, the appliance must Turn on house water supply. be connected to cold water. •...
For Authorized Service Technicians 11. Tips for Checking and Replacement 11-1. Press POWER + START or POWER + AUTO + START button simultaneously for a second to enter the TEST MODE, and then close the door. - 80 -...
For Authorized Service Technicians When reassembling the Noise filter, be careful that the Harness is secured to the Noise filter side hook before being Hook assembled. Applicable for Serial Number : 010KWXXXXXXX~ Harness - 81 -...
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For Authorized Service Technicians 11-2. - 82 -...
For Authorized Service Technicians 11-3. Tip for Dispenser Replacement 1. Remove defective dispenser 1) Disconnect the electrical wire Disconnect Disconnect electrical wire Release the hook of solenoid connector then pull down on the connector connectors from dispenser Be careful not to damage the wires. 2) Insert the 3 pieces jig into the doorliner Separate jig into 3 pieces by cutting tabs.
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For Authorized Service Technicians 11-3. Tip for Dispenser Replacement 2. Assemble the new dispenser. 1) Prepare the new dispenser and support jig [New dispenser] [Support jig] 2) Check the flanges of doorliner Verify the status of the flanges on the inner door. •...
For Authorized Service Technicians 12. Etc. 12-1. Accessories (On Some Models) Funnel Noise Strip Cover Felt Moisture Barrier Tape (All models) (Lower - 1EA / Front (Aluminum Tape) - 1EA / Side - 2EA) 1. Funnel For effective washing performance, adjust the setting corresponding th the hardness level of water used in water supply. The water softener has 5 adjustment levels.
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For Authorized Service Technicians 3. M Clean and dry the underside Remove the protective film from the tape. Install the tape to the underside of the counter top on which of the counter top. the tape will be attached. • Moisture barrier tape is included in the manual assembly bag. •...
For Authorized Service Technicians 12-2. Explanation for softener Asm For effective washing performance, adjust the setting corresponding to the hardness level of water used in water supply. The water softener has 5 adjustment levels, and the appliance is programmed at the factory for a water hardness level of H0. You can check the default setting value and adjust it in the following steps 1.
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For Authorized Service Technicians 12-2. Explanation for softener Asm 3. Setting the water softening system 1. Press ‘Power’ and ‘Half Load’ button simultaneously. Current setting value indicated. 2. Press the ‘Delay Start’ button, and then set up the intended value. Scope of setting value is H0 to H4.
For Authorized Service Technicians 12-3. Explanation for Vario system The vario system can separate spray nozzle position. (Top impeller / Upper spray arm / Lower spray arm / Top & Lower spray arm / All) Also, Vario system help to efficiency washing performance by adjust spray arm position. 1.