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Toshiba TRX-500 Troubleshooting Manual
Toshiba TRX-500 Troubleshooting Manual

Toshiba TRX-500 Troubleshooting Manual

Toshiba trx-500: supplementary guide
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Add a New Satellite
Fine Tune a Satellite
Delete a Satellite
Parental Control
Satellite Memory Realignment
Add a New Satellite
1. Refer to a current Satellite Television Guide. Locate the satellite channel chart pages. This
chart shows you where the satellites are and what channels are active. Move the dish to a
programmed, known satellite nearest to the desired new satellite.
2. Turn off the Parental Control.
3. Put the receiver in Program Mode.
a. Press FUNCTION.
b. Select No 5, Receiver Mode.
c. Select No. 2, Program.
d. Press ENTER. The receiver is now in Program Mode.
4. Turn on the Channel Scan and the Auto Tune.
a. Press FUNCTION.
b. Select No. 1, Receiver Set-Up.
c. Select No. 1, Channel Scan.
d. Press the EAST or WEST key to turn the Channel Scan ON.
e. Select No. 2, Auto Tune.
f. Press the EAST or WEST key to turn the Auto Tune ON.
g. Press VIEW.
5. Use the EAST or WEST keys to line the dish up on the new satellite. The receiver scans the
channels, alternating polarities, until it finds a strong signal.
6. Use the Channel up and down keys to view the channels on the new satellite.
7. Be sure this is the new satellite. Refer to your satellite chart for the channel listing.
8. Press C-SAT (Ku-SAT, if a Ku satellite).
9. Enter the 2-part alphanumeric name. If a letter is not available, use "O" for Other, or any
unused name.
10. Press ENTER. The receiver automatically fine tunes the new satellite position. The
"Adjusting Skew" and "Adjusting Dish." messages flash on screen. The tuning is complete
when the "Satellite Entered" message appears on screen.
11. Put the receiver back in Auto Mode.
a. Press FUNCTION.
b. Select No 5, Receiver Mode.
c. Select No. 1, Auto.
d. Press ENTER. The receiver is now in Auto Mode. The new satellite can now be selected
by its two-part alphanumeric name, like other programmed satellites.
Fine Tune a Satellite. If you must use your East or West keys to obtain a clear picture on a
certain satellite, every time you view that satellite, it is necessary to fine tune that satellite.
Perform the following steps.
1. Move to the satellite in question.
2. Use the EAST and WEST keys to obtain the best possible picture.
3. Follow the steps in the Add a New Satellite procedure, as if you are entering this satellite as
a new satellite.
TRX 500
Missing Odd or Even Channels
Initial Set Up
Main Functions List
Missing Subscription Channels
Troubleshooting Guide
1

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Summary of Contents for Toshiba TRX-500

  • Page 1 Add a New Satellite Fine Tune a Satellite Delete a Satellite Parental Control Satellite Memory Realignment Add a New Satellite 1. Refer to a current Satellite Television Guide. Locate the satellite channel chart pages. This chart shows you where the satellites are and what channels are active. Move the dish to a programmed, known satellite nearest to the desired new satellite.
  • Page 2 Press ENTER. The receiver is now in Auto Mode. If you have no picture, move to another satellite. Parental Control If you can not put the satellite receiver in Program Mode, the Parental Control may be on. Perform the following steps to turn off the Parental Control. 1. Press FUNCTION.
  • Page 3 2. Choose a known active channel on that satellite. Use a channel easy for you to identify, though the picture may be poor or missing. 3. Press FUNCTION. 4. Select No. 2, Tuning. 5. Select No. 2, Realign Memory. The name of the satellite and the channel is displayed. Verify these are what you chose in steps 1 and 2.
  • Page 4 4. Perform the Skew Adjustment. Refer to page 45 of your Owner’s Manual. Press FUNCTION. Select No. 2, Tuning. Select No. 1, Polarity/ Skew. Select No. 2, Skew. Write down the current Skew number. You may need to reset this value later.
  • Page 5 3. Set the Input Mode. a. Press FUNCTION. b. Select No. 1, Receiver Set-Up. c. Select No. 3 Input Mode. d. Use the EAST or WEST keys to select the correct input mode for your system. The majority of systems are “C/Ku.” If you are not sure, contact your local satellite dealer/installer for assistance.
  • Page 6: Auto Mode

    c. Use the Channel UP or DOWN keys to view other channels. The receiver may start scanning again. Wait until it stops scanning. Identify any active channel on this first satellite. You may need to use the EAST or WEST keys a little to get a clear enough picture.
  • Page 7 MISSING SUBSCRIPTION CHANNELS, 1 IS THE PICTURE BLACK TUNE TO THE MISSING CHANNEL. SNOW / SCRAMBLED START HERE. BLACK PRESS SETUP KEY,THEN 1, AND 1 AGAIN. IS THE INSTALLATION DATA ON SCREEN PRESS TV / SAT KEY, IF EQUIPPED. IS INSTALLATION DATA ON SCREEN NOW HIGHER RESET THE RECEIVER;...
  • Page 8 MISSING SUBSCRIPTION CHANNELS, 2 From SNOW OR previous SCRAMBLED page CHANGE TO A KNOWN ACTIVE FREE CHANNEL ON THIS SATELLITE. IS THE PICTURE GOOD OR SNOW / SCRAMBLED GOOD IS THIS AN EVEN OR AN ODD NUMBERED From next CHANNEL page CHANGE TO AN EVEN NUMBERED FREE...
  • Page 9 MISSING SUBSCRIPTION CHANNELS, 3 From SNOW OR previous SCRAMBLED page CHECK ALL CHANNELS ON THIS SATELLITE. ARE ONLY SOME CHANNELS OR ARE ALL CHANNELS SNOW / SCRAMBLED CHECK OTHER SATELLITES. ARE ALL SATELLITES SNOW / SCRAMBLED, OR IS THIS THE ONLY ONE FOLLOW THE INSTRUCTIONS FOR "SATELLITE MEMORY...
  • Page 10 QUICK REFERENCE TROUBLESHOOTING GUIDE Problem: Missing pay channels or missing any channel. Solution: See the "Missing Subscription Channels" flow chart. Problem: Strange computer type graphics appear on all pay channels, resulting in no video or audio. Solution: Reset the receiver. Unplug the AC power cord, wait 30 seconds , and plug it back Problem: Cannot access setup menu for VideoCipher module.
  • Page 11 For help locating your nearest Satellite Dealer/Installer, the C Band Industry Group may be able to help you. Call toll free at 1-877-CBANDTV (1-877-222-6388) or visit their web site at www. cbandtv.com. For Toshiba America Consumer Products Customer Service Center, call 1-800-631-3811. Visit our web site at www.toshiba.com.