Table of Contents
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21
• TROUBLESHOOTING
This section provides a table that lists some of the most commonly-
encountered problems and provides possible solutions.
Problem
My phone isn't
charging.
My phone isn't
making/answering
calls.
Possible cause
Possible solution
The charger and the
Securely connect the
phone are not
charger to the phone.
properly connected.
The charger is not
Ensure that the
properly plugged in.
charger is plugged in
correctly.
The battery is not
Charge the battery.
charged.
The signal strength is
If you are indoors,
poor.
move toward a
window.
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