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18.15 Test dishes
The information in this section is provided for test institutes to facilitate testing of the appliance in accordance with
EN 60350‑1.
Recommended settings for test dishes
Food
Accessories
Broccoli, fresh,
Perforated + un-
300 g
perforated
Broccoli, fresh,
Perforated + un-
one container
perforated
Peas, frozen, two
Perforated + un-
2
containers
perforated
1
A comparable degree of cooking between the reference sample and the main sample is achieved if the reference
sample is cooked for 5 minutes (produced as described in IEC 60350-1).
2
Spread out 2.0 kg peas evenly in the container.
3
The test is over when 85 °C is reached at the coldest spot (see IEC 60350-1).
19 Customer Service
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.), the production number (FD)
and the consecutive numbering (Z-Nr.) of your appli-
ance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
This product contains light sources from energy effi-
ciency class G. These light sources are available as a
spare part and should only be replaced by trained spe-
cialist staff.
20 Information regarding Free and Open Source Software
This product includes software components that are li-
censed by the copyright holders as free or open
source software.
The applicable licence information is stored on your
home appliance. You can also access the applicable li-
cence information via your Home Connect app: "Profile
-> Legal information -> Licence Information".
download the licence information on the brand product
website. (Please search on the product website for
your appliance model and additional documents). Al-
ternatively, you can request the relevant information
from ossrequest@bshg.com or BSH Hausgeräte GmbH,
Carl-Wery-Str. 34, 81739 Munich, Germany.
1
Depending on the appliance specifications
Height
Type of heating
2 + 1
2 + 1
2 + 1
19.1 Product number (E-Nr.), production
number (FD) and consecutive numbering (Z-
Nr.)
You can find the product number (E-Nr.), the produc-
tion number (FD) and the consecutive numbering (Z-
Nr.) on the appliance's rating plate.
You will see the rating plate with these numbers if you
open the appliance door.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
You can also display the appliance information in the
basic settings.
→ "Basic settings", Page 15
The source code will be made available to you on re-
quest.
Please send your request to ossrequest@bshg.com or
BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Mu-
nich, Germany.
Subject: „OSSREQUEST"
1
You can
The cost of performing your request will be charged to
you. This offer is valid for three years from the date of
purchase or at least as long as we offer support and
spare parts for the relevant appliance.
Customer Service en
Temperature in
Cooking time in
°C
mins
100
7 - 9
100
7 -9
3
100
-
1
1
33
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