Troubleshooting - Hitachi HRTN5198M Instruction Manual

Troubleshooting

Before you call for service, please check the following items:
Problem
The refrigerator does not get cold at all.
The refrigerator does not get cold
enough.
Food in the refrigerator
compartment freezes.
Dew appears Outside
Dew appears Inside
The inside is smelling.
The refrigerator is noisy
There are waving and/or distortions
on the door surtace,the side and the top
surface of the refrigerator.
This is not a malfunction of the refrigerator:
Problem
The surface of the refrigerator
is hot.
If a door is shut, other doors
may open.
Does it have any abnormal sound?
● Is the refrigerator plugged in properly?
● Check the fuse box for blown fuse or tripped circuit breaker.
● Is the refrigerator placed in the direct sunlight?
● Is the refrigerator placed near heat source?
● Is the temperature set to "Cold"?
● Has anything not been placed in the refrigerator?
● Is the food stored too much?
● Is the door opened and closed too frequently?
● Is the door being slightly open?
● Is the temperature set to "Coldest"?
● Do you place the high moisture food or vegetables at the inner part of the shelf nearby the cold air vent?
They will be frozen if being placed nearby the cold air vent.
● When the ambient humidity is too high, the door gasket may have dew. Please wipe it up with dry cloth.
Please wipe it off with dry cloth and please check the details below.
● Is the door closed firmly?
● Is the door opened and closed too frequently or opened for a long time?
● Is it too humid outside?
● Do you store food with odor without wrapping it?
● Make sure the refrigerator is installed frimly.
● Is the refrigerator touching the wall?
● Slight waving and/or distortions are generated in the manufacuring process of the refrigerator.
They may be conspicuous according to the position of the light source and/or the brightness etc.,
but there is no problem with the performance.
● The refrigerator contains the dew prevention and heat radiation pipes.
Especially the back&side may be heated when starting up or it the door is frequently opened and closed.
● The air duct of two compartments are connected. When closing one of the doors,the other door may be opened
by the air pressure through the duct. This is a normal phenomenon.
● The sound like water flowing and boiling water are sound of the cooling liquid (refrigerant.)
● A creaking sound comes from the storage compartment.It is the sound caused by friction of the parts
due to temperature change.
Things to check
Things to check