Sony VPL-SW620 Operating Instructions Manual page 72

VPL-SW635C only
Symptoms
PC Free Interactive
function does not work.
Cannot draw with the
PC Free Interactive
function.
Cannot use Mouse
Mode.
Cannot use Interactive
Presentation Utility 2.
Cannot save the
whiteboard data.
The correct time is not
displayed on the clock
display.
Cannot retrieve the
whiteboard data saved in
the projector.
72
Troubleshooting
Remedy
Check if "PC Free Interactive" is set to "On" in
"Interactive."
Check if the projector and computer are connected with the
USB cable or whether "Whiteboard Data" is set to "Save to
projector" in "Interactive."
Hide the menu.
Check if the warning, notification, or other messages appear.
Perform calibration with "Calibration" in the Function
menu.
Check if the projector and the computer are connected with
a USB cable.
Check if "Whiteboard Data" is set to "Retrieve to computer"
in "Interactive."
Check if the same input terminal is selected in "Assign Type
B USB" as the one selected in "Input" (menu for switching
input signals) on the screen.
Check that Interactive Presentation Utility 2 is not running.
Check if the projector and computer are connected with a
USB cable.
Check if "Whiteboard Data" is set to "Retrieve to computer"
in "Interactive."
Check if the same input terminal is selected in "Assign Type
B USB" as the one selected in "Input" (menu for switching
input signals) on the screen.
Check that Interactive Presentation Utility 2 is running.
Remove the USB cable from the projector or set
"Whiteboard Data" to "Save to projector."
If the capacity of the projector is 500 KB or less, no more
data can be saved. Save the necessary data to the computer
and delete unnecessary files from the projector.
If the projector is turned off for a long time, or not operated
in standby mode for a long time with"Standby Mode"set to
"Low," the clock display may be restored to the factory
setting. In this case, click the clock display icon to set the
clock again.
Check if the projector and computer are connected with a
USB cable.
Check if "Whiteboard Data" is set to "Retrieve to computer"
in "Interactive."
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