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LG CBIS3618BE Owner's Manual

Ceramic-glass induction cooktop
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OWNER'S MANUAL
CERAMIC-GLASS
INDUCTION COOKTOP
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
CBIS3618BE
www.lg.com
MFL54169115
Copyright © 2022-2023 LG Electronics Inc. All Rights Reserved.
Rev.00_101723

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  • Page 1 Scan to see the online manual. OWNER'S MANUAL CERAMIC-GLASS INDUCTION COOKTOP Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH CBIS3618BE www.lg.com MFL54169115 Copyright © 2022-2023 LG Electronics Inc. All Rights Reserved. Rev.00_101723...

  • Page 2: Table Of Contents

    PRODUCT OVERVIEW Product Features INSTALLATION Before Installing Installing the Cooktop 16 OPERATION Introduction to Induction Cooking Cookware Control Panel 32 SMART FUNCTIONS LG ThinQ Application 35 MAINTENANCE Care and Cleaning 37 TROUBLESHOOTING Before Calling for Service 40 LIMITED WARRANTY CANADA...

  • Page 3: Important Safety Instructions

    We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. Download this owner's manual at http://www.lg.com This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS pacemaker or similar medical device. It would be advisable to consult your doctor or the pacemaker or medical device manufacturer about your particular situation. • DO NOT touch cooking zones or areas near these surfaces. Cooking zones may be hot from residual heat even though they are dark in color.
  • Page 5 • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. • If your appliance malfunctions or fractures, switch off all cooking zones, and contact an LG Customer Information Center for service.

  • Page 6: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Operation • This appliance may only be used for normal cooking and frying in the home. It is not designed for commercial or industrial purposes.
  • Page 7 IMPORTANT SAFETY INSTRUCTIONS • If sugar or a mixture containing sugar falls onto a hot cooking zone and melts, remove it with a metal scraper immediately, while still hot. If left to cool down, it may damage the surface when removed. Use caution and wear an oven mitt to avoid burns.

  • Page 8: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features Bolts (2 ea) Type A Screws (2 ea) Parts and Features Throughout this manual, features and appearance may vary from your model. Parts and Features Dual Cooking Zone 11" / 7" (280 mm / 178 mm) Single Cooking Zone 8 1/2"...

  • Page 9: Installation

    INSTALLATION INSTALLATION Before Installing Tools Needed Before You Begin Installation and service must be performed by a qualified installer. Important: Save these instructions for the local electrical inspector’s use. Read and save these instructions for future reference. Read these instructions completely and carefully. CAUTION •...
  • Page 10 Be sure the bottle of cleaner and conditioner warranty registration. packed in the literature bag is left where the user can find it easily. It is important that the Technical Specifications Models CBIS3618BE Description Induction Cooktop Connection 240/208 VAC 60 Hz., 44.4 A / 41.6 A voltage...
  • Page 11 INSTALLATION Preparing the Installation Location Important Installation Information • All electric cooktops run off a single phase, three-wire or four-wire cable, 240/208 volt, 60 hertz, AC-only electrical supply with ground. • Minimum distance between cooktop and overhead cabinetry is 30" (762 mm). •...
  • Page 12 12 INSTALLATION Dimension/Clearance 36" Cooktop Height of conduit 1 1/8" (29 mm) Distance from side edge of cutout to side of counter 1 1/8" (28 mm) Width of cutout 34 3/8" (873 mm) 34 1/2" (876 mm) Depth of cutout 19 13/16'' (503 mm) 19 15/16'' (506 mm) Depth of bottom cabinets...

  • Page 13: Installing The Cooktop

    INSTALLATION Installing the Cooktop NOTE • Wire sizes and connections must conform to the Electrical Connections fuse size and rating of the appliance in accordance with the National Electrical Code Important Safety Instructions ANSI/NFPA No. 70, latest edition, and local codes and ordinances.
  • Page 14 14 INSTALLATION Cable from Cooktop WARNING White Wire (Neutral) • This appliance is equipped with a copper conductor flexible cable. If connection is made to Red Wires aluminum house wiring, use only special connectors which are approved for joining Green Wire (Ground) copper and aluminum wires in accordance with the National Electrical Code and local codes and UL-listed Conduit Connector...
  • Page 15 INSTALLATION Green Wire (Ground) UL-listed Conduit Connector Black Wires Junction Box White Wire (No Connection) Installing the Cooktop Unit NOTE • The retainer brackets MUST be installed to meet local codes or, in their absence, with the National Visually inspect the cooktop for damage. Electrical Code ANSI/NFPA No.

  • Page 16: Operation

    16 OPERATION OPERATION Introduction to Induction a magnet to check if the cookware base material is suitable. If the magnet sticks to the bottom of the Cooking cookware, the cookware can be used for induction cooking. How Induction Cooking Works An induction coil beneath the ceramic glass cooking surface generates magnetic fields, which act directly on the base of the pots and pans.
  • Page 17 OPERATION • Pots with partially magnetic base more noticeable if the contents of the pan are cold. As the pan heats up, the noise will decrease. The - Even if there is an IH mark, a container that noise will also decrease if the power level setting is only has magnetic material on part of the reduced.
  • Page 18 18 OPERATION • Pan size meets or exceeds the recommended Pan size minimum size for the cooking element. 5 13/16" - 7 1/8" (147 mm - 180 Single Cooking Zone 5 13/16" - 7 1/8" (147 mm - 180 Single Cooking Zone •...

  • Page 19: Control Panel

    OPERATION Not compatible bottom not flat handle too heavy Avoiding Scratches • Dirty cooking zones and cookware use more Use heavier gauge stainless steel cookware on electricity. your ceramic cooktop surface. This will help reduce the possibility of developing scratches on the •...
  • Page 20 Getting Started Settings The first time that power is supplied to the cooktop, the LG Studio logo is displayed for 1 To adjust settings after the initial setup, press the second. After turning on the cooktop for the first display to open the main screen. Press SETTINGS time, adjust the settings to suit your preferences.
  • Page 21 OPERATION screen or press the "<, >" arrow keys to navigate When Lockout is turned on, the lock icon through the settings screens. appears at the center bottom of the display. Unlock Press any part of the screen while Lockout is A popup screen appears.
  • Page 22 22 OPERATION Select ON, OFF, or RESET and press OK. Press OK. Volume If ON is selected, the Wi-Fi icon appears at Adjust the volume of the cooktop controls. the bottom of the display. Setting the Volume If you select RESET, you will have to re-enter Press SETTINGS at the center bottom of the the Wi-Fi password.
  • Page 23 OPERATION Before Using the Cooktop NOTE Before using the cooktop for the first time, clean it • If the cookware is too small, the words "Auto thoroughly with the included cleaner or ceramic Detected" may not be displayed. cooktop cleaner according to the Care and •...
  • Page 24 24 OPERATION Readjusting the Power Level Press the desired cooking zone in the display to bring up the Power Levels popup. Selecting a power level turns on the cooking zone. The cooking zone indicator remains lit and the power level is stored. Press the desired level in the Power Levels popup.
  • Page 25 OPERATION Although the cooktop is off, the popup message 9 Step will stay lit until the cooktop has cooled down. Boost Melt Simmer • Available power level settings - The cooktop control’s LED bar displays the element’s power level settings, ranging from Level 1 to Level 9 to Boost.
  • Page 26 26 OPERATION • When safe, allow food to come to room • Use the Boost setting to quickly boil water, or temperature before cooking to take advantage whenever you need extra heating power in one of induction's ability to heat food quickly. element.
  • Page 27 OPERATION Cooking Power Example Food Item Notes/Comments Function Level • Steaks/Chops • Eggs Sautéing or Monitor carefully and stir frequently to achieve • Breakfast Meats 5-6-7 Other desired results. • Frozen Vegetables • Stir Frying • Browning Beef For Room temperature meats will sear and brown Searing/ Chili or Stews more effectively.
  • Page 28 28 OPERATION For safety, after 6 minutes the Boost setting will automatically revert to either power level 9 or the previously set power level. NOTE • If one of the two burners in the Flex Cooking Zone is functioning, cancel the burner to use the Boost Flex feature.
  • Page 29 OPERATION pan sensing depends on the material and wait 30 seconds or press the Clean Lock icon for 1 properties of the cookware being used. second. Activating the Dual Cooking Zone Timer To activate the larger cooking zone, place a pan that is at least 9"...
  • Page 30 30 OPERATION Cookware Heating Index Cooking Timer The Cooking Timer also acts as a simple timer and The cookware heating index can be used to does not automatically turn off the cooking zone. determine if a container will heat well on an This timer can be set for each cooking zone, and induction burner.
  • Page 31 OPERATION • The higher the index, the better the cookware heats up (in the range of 0 to 100%, in 10% increments). • If the index is low, check the material, size and shape of the cookware base. - Even if the cookware has an IH mark, if the index is low it may not heat properly on this appliance.

  • Page 32: Smart Functions

    Apple App Store on a smartphone. application and have an interworking funtion. • Firmware Update - Keep the appliance updated. Run the LG ThinQ application and sign in with your existing account or create an LG account NOTE to sign in.
  • Page 33 Installing the LG ThinQ Application the party responsible for compliance could void the user’s authority to operate the equipment. Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and FCC RF Radiation Exposure install the application.
  • Page 34 LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

  • Page 35: Maintenance

    MAINTENANCE MAINTENANCE Care and Cleaning Rinse with clear water and use a dry cloth or paper towel to remove all cleaning residue. Make sure that the electrical power is off and all surfaces are cool before cleaning any part of the NOTE cooktop.
  • Page 36 NOTE on the cooktop surface. Always clean the cooktop surface before cooking. • For additional product information, visit our website at www.lg.com NOTE Metal Marks and Scratches • Any damage or failure of the product resulting from the items below may not be covered under the LIMITED WARRANTY.

  • Page 37: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of a defect in workmanship or materials. Parts and Features Problem Possible Cause &...
  • Page 38 38 TROUBLESHOOTING Problem Possible Cause & Solution Noises are heard Whistling sound during cooking. The • Most noticeable with lighter weight cookware or when cookware is empty. following noises are • Under certain conditions, your cookware may produce a high-pitched whistling noise normal.
  • Page 39 During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.

  • Page 40: Limited Warranty

    Should your LG Induction Cooktop (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 41 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 42 42 LIMITED WARRANTY the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
  • Page 43 LIMITED WARRANTY You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty.

  • Page 44: Canada

    ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Induction Cooktop ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
  • Page 45 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 46 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 47 Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
  • Page 48 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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