Troubleshooting - Sanyo KDDI au WIN W31SA Basic Manual

Troubleshooting

Symptom
Cannot turn the
power ON.
Cannot make a call.
Cannot receive calls.
Keys do not respond.
The power is turned off
after an alarm sounds.
Calls are answered
automatically.
Cannot hear the other
party's voice.
What to Check
I s t h e b a t t e r y p a c k
attached properly?
I s t h e b a t t e r y p a c k
charged?
Did you press F for more
than one second?
Does appear on the
screen?
Did you include the area
code?
Does appear on the
screen?
Is the power turned ON?
Did you press N ?
Does appear on the
screen?
Does appear on the
screen?
Is the power turned ON?
Is the power turned ON?
The battery pack level is
low.
Is the Answer Phone
ON?
Is the receiver volume
setting high enough?
Solution
Attach the battery pack properly.
Charge the battery pack.
Press F for more than one second.
Try making the call again at the place
where does not appear on the
screen.
If you are making a call to a phone
other than a cellphone, include the
area code, even when calling from
the same city.
Cancel the Emission.
Press F for more than one second.
Press N after entering the phone
number.
Move to a place where
appear on the screen.
Cancel the Emission.
Press F for more than one second.
Press F for more than one second.
Charge the battery pack.
Turn the Answer Phone OFF.
Press u while talking. The volume
of the other party is increased.
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