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Lenovo ThinkSystem SR670 Reference Manual

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ThinkSystem SR670
Messages and Codes Reference
Machine Types: 7Y36, 7Y37, and 7Y38

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Summary of Contents for Lenovo ThinkSystem SR670

  • Page 1 ThinkSystem SR670 Messages and Codes Reference Machine Types: 7Y36, 7Y37, and 7Y38...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Tenth Edition (April 2022) ©...

  • Page 3: Table Of Contents

    Index ....205 UEFI events organized by severity ..135 List of UEFI events....141 © Copyright Lenovo 2018, 2022...
  • Page 4 ThinkSystem SR670 Messages and Codes Reference...

  • Page 5: Chapter 1. Introduction

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – OS. OS - Power Linux, AIX IPL, AIX, crash and dump codes, IBM i kernal code, IBM i OS, management of storage. – PR. System management - Entity presence. – RC. Systems Management - Remote Control. – SD. LEPT Storage Test. – SE. Systems Management - Security. – SR. LEPT Raid Setup. ThinkSystem SR670 Messages and Codes Reference...
  • Page 7 – SS. Service & Support - LEPT FFDC Collection. – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. – UP. Systems Management - Updates. –...
  • Page 8 ThinkSystem SR670 Messages and Codes Reference...

  • Page 9: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 10: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 11: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0001L The connector [PhysicalConnectorElementName] has encountered a configuration error. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0007L Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 12 TKLMServer4=[arg8] Port=[arg9]. FQXSPDM4004I TKLM servers device group set by user [arg1]: Informational TKLMServerDeviceGroup=[arg2] . FQXSPDM4005I User [arg1] has generated a new encryption key pair and installed a Informational self-signed certificate for the TKLM client. ThinkSystem SR670 Messages and Codes Reference...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational signing request for the TKLM client. FQXSPDM4007I User [arg1] has imported a signed certificate for the TKLM client from Informational [arg2].
  • Page 14 Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPFC4000I The bare metal connection process has been started. Informational FQXSPFC4001I The bare metal update application reports a status of [arg1]. Informational FQXSPFC4002I System running in setup. Informational ThinkSystem SR670 Messages and Codes Reference...
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPFC4003I UEFI deployment boot mode is enabled for NextBoot. Informational FQXSPFC4004I UEFI deployment boot mode is enabled for NextAc. Informational FQXSPFC4005I UEFI deployment boot mode has been disabled. Informational FQXSPFW0003I UEFI advanced memory test is completed.
  • Page 16 Telnet port number changed from [arg1] to [arg2] by user [arg3]. Informational FQXSPNM4034I SSH port number changed from [arg1] to [arg2] by user [arg3]. Informational FQXSPNM4035I Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. Informational ThinkSystem SR670 Messages and Codes Reference...
  • Page 17 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 18 The server was restarted when the watchdog expired.. Informational FQXSPPP4027I The server was restarted for OEM reason. Informational FQXSPPP4028I The server was automatically powered on because the power restore Informational policy is set to always restore.. ThinkSystem SR670 Messages and Codes Reference...
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4029I The server was automatically powered on because the power restore Informational policy is set to restore previous power state.. FQXSPPP4030I The server was reset via Platform Event Filter. Informational FQXSPPP4031I The server was power-cycled via Platform Event Filter.
  • Page 20 Hot Spare enabled for drive [arg1] in the enclosure (MTM-SN: [arg2]). Informational FQXSPSD0005I Hot Spare enabled for drive [arg1] in the enclosure (MTM-SN: [arg2]). Informational Informational FQXSPSD0007I Array rebuild in progress on drive [arg1] in the enclosure (MTM-S/N: [arg2]). ThinkSystem SR670 Messages and Codes Reference...
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD0008I Array rebuild in progress on drive [arg1] in the enclosure (MTM-S/N: Informational [arg2]). FQXSPSD2000I Drive [arg1] in the enclosure(MTM-SN: [arg2]) has been removed. Informational FQXSPSD2001I Drive [arg1] in the enclosure(MTM-SN: [arg2]) has been enabled. Informational Informational FQXSPSD2002I...
  • Page 22 Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off. Informational FQXSPSE4034I User [arg1] has removed a certificate. Informational FQXSPSE4035I A certificate has been revoked . Informational FQXSPSE4036I The [arg1] certificate is expired and has been removed. Informational ThinkSystem SR670 Messages and Codes Reference...
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4037I Crypto mode modified from [arg1] to [arg2] by user [arg3]. Informational FQXSPSE4038I Minimum TLS level modified from [arg1] to [arg2] by user [arg3]. Informational FQXSPSE4039I Temporary user account [arg1] is created by inband tool. Informational FQXSPSE4040I Temporary user account [arg1] expires.
  • Page 24 Running the backup Management Controller [arg1] main application. Warning FQXSPCA0007J Numeric sensor [NumericSensorElementName] going high (upper Warning non-critical) has asserted. Warning FQXSPCA0015J Sensor [SensorElementName] has transitioned from normal to non- critical state. FQXSPDM4002I Device [arg1] VPD is not valid. Warning ThinkSystem SR670 Messages and Codes Reference...
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEA0001J Sensor [SensorElementName] has transitioned from normal to non- Warning critical state. FQXSPIO0014J Bus [SensorElementName] is operating in a degraded state. Warning Warning FQXSPMA0010J [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. FQXSPMA0011G Memory Logging Limit Reached for [PhysicalMemoryElementName] Warning...
  • Page 26 Uncorrectable error detected for [PhysicalMemoryElementName] on Error Subsystem [MemoryElementName]. FQXSPMA0012M An Over-Temperature Condition has been detected on the Error [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPMA0013N The System [ComputerSystemElementName] has detected no Error memory in the system. ThinkSystem SR670 Messages and Codes Reference...
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPOS4002I Watchdog [arg1] Failed to Capture Screen. Error Error FQXSPOS4003I Platform Watchdog Timer expired for [arg1]. FQXSPOS4010I OS Crash Video Capture Failed. Error FQXSPPU0001N An Over-Temperature Condition has been detected on Error [ProcessorElementName].

  • Page 28: List Of Xclarity Controller Events

    • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values. ThinkSystem SR670 Messages and Codes Reference...
  • Page 29 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0032 User Action: Information only; no action is required • FQXSPBR4003I: Platform Watchdog Timer expired for [arg1]. This message is for the use case when an implementation has detected a Platform Watchdog Timer Expired Severity: Error Serviceable: No...
  • Page 30 1. Turn off the server and disconnect it from the power source. You must disconnect the server from AC power cycle to reset the XCC. 2. After 45 seconds, reconnect the server to the power source and turn on the server. ThinkSystem SR670 Messages and Codes Reference...
  • Page 31 3. Retry the operation. • FQXSPBT0007I: No bootable media available for system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a System with No Bootable Media. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0286 User Action:...
  • Page 32 This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Temperature SNMP Trap ID: 12 ThinkSystem SR670 Messages and Codes Reference...
  • Page 33 CIM Prefix: PLAT CIM ID: 0520 User Action: Complete the following steps: 1. Check the event log of system management module and xClarity Controller for any fan or cooling- related issues or power-related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  • Page 34 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0499 User Action: ThinkSystem SR670 Messages and Codes Reference...
  • Page 35 Information only; no action is required • FQXSPCA2015I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 36 This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0524 ThinkSystem SR670 Messages and Codes Reference...
  • Page 37 User Action: Complete the following steps: 1. Please flash uEFI image to the latest level. 2. If the problem still exist, please remove and re-install CMOS battery for 30 seconds to clear CMOS contents. 3. If the problem still exist, please contact local service. •...
  • Page 38 • FQXSPDM4005I: User [arg1] has generated a new encryption key pair and installed a self-signed certificate for the TKLM client. User generated a new encryption key pair and installed a self-signed certificate for the TKLM client Severity: Info ThinkSystem SR670 Messages and Codes Reference...
  • Page 39 Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0148 User Action: Information only; no action is required • FQXSPDM4006I: User [arg1] has generated a new encryption key and certificate signing request for the TKLM client.
  • Page 40 Use Storcli or LSA to check if there is any warning or critical RAID event. • FQXSPEA2002I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. ThinkSystem SR670 Messages and Codes Reference...
  • Page 41 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523 User Action: Use Storcli or LSA to check if there is any warning or critical RAID event. •...
  • Page 42 Information only; no action is required • FQXSPEM4007I: Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8]. A user adds or updates an Alert Recipient Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR670 Messages and Codes Reference...
  • Page 43 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0111 User Action: Information only; no action is required • FQXSPEM4008I: SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
  • Page 44 • FQXSPEM4015I: The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected unrecoverable error Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0204 ThinkSystem SR670 Messages and Codes Reference...
  • Page 45 User Action: Information only; no action is required • FQXSPEM4016I: The RAID controller detected one or more problems. Please contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected one or more problems Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0205...
  • Page 46 • FQXSPEM4024I: The RAID controller detected one or more possible configuration problem within the subsystem. Please check the event logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance.([arg1],[arg2], [arg3],[arg4],[arg5]) ThinkSystem SR670 Messages and Codes Reference...
  • Page 47 The RAID controller detected one or more possible configuration problem within the subsystem Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0212 User Action: Information only; no action is required •...
  • Page 48 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0143 User Action: Information only; no action is required • FQXSPFC4001I: The bare metal update application reports a status of [arg1]. ThinkSystem SR670 Messages and Codes Reference...
  • Page 49 Bare Metal Update Application Status Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0144 User Action: Information only; no action is required • FQXSPFC4002I: System running in setup. System running in setup Severity: Info Serviceable: No...
  • Page 50 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 51 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 52 If the NMI button on the operator information panel has not been pressed, complete the following steps: 1. Reboot the system. 2. If error still exist, then collect serivce log and contact Lenovo support. • FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName].
  • Page 53 Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0228 User Action: Check the event log in system event log to resolve any issues related the NMI • FQXSPIO0007N: A PCI PERR has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR.
  • Page 54 2. Check the event log of XClarity Controller for additional information about failing components. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
  • Page 55 2. Check the event log of XClarity Controller for additional information about failing components. Check http://support.lenovo.com/ for TECH tips or firmware updates that might correct the error. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO2001I: The connector [PhysicalConnectorElementName] configuration error has been repaired.
  • Page 56 Information only; no action is required • FQXSPIO2006I: System [ComputerSystemElementName] has recovered from an NMI. This message is for the use case when an implementation has detected a Software NMI has been Recovered from. Severity: Info ThinkSystem SR670 Messages and Codes Reference...
  • Page 57 Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0230 User Action: Information only; no action is required • FQXSPIO2007I: A PCI PERR recovery has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR recovered.
  • Page 58 This message is for the use case when an implementation has detected a Memory Scrub failure. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0136 ThinkSystem SR670 Messages and Codes Reference...
  • Page 59 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 60 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 61 5. Reset UEFI to default settings. 6. Update XCC and UEFI firmware. 7. If problem persists, collect Service Data log. 8. Contact Lenovo Support. • FQXSPMA2005I: The System [ComputerSystemElementName] has detected a POST Error deassertion. This message is for the use case when an implementation has detected that Post Error has deasserted.
  • Page 62 This message is for the use case when an implementation has detected that Post Error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0185 User Action: Information only; no action is required ThinkSystem SR670 Messages and Codes Reference...
  • Page 63 • FQXSPMA2024I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Memory SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0509 User Action: Information only;...
  • Page 64 • FQXSPNM4007I: IP address of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where user modifies the IP address of a Management Controller. Severity: Info Serviceable: No ThinkSystem SR670 Messages and Codes Reference...
  • Page 65 Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0009 User Action: Information only; no action is required • FQXSPNM4008I: IP subnet mask of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the IP subnet mask of a Management Controller.
  • Page 66 CIM Prefix: IMM CIM ID: 0025 User Action: Information only; no action is required • FQXSPNM4015I: DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. ThinkSystem SR670 Messages and Codes Reference...
  • Page 67 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0026 User Action: Information only; no action is required • FQXSPNM4016I: Domain name set to [arg1] by user [arg2]. Domain name set by user Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 68 • FQXSPNM4023I: IPv6 DHCP enabled by user [arg1]. IPv6 DHCP assignment method is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0050 ThinkSystem SR670 Messages and Codes Reference...
  • Page 69 User Action: Information only; no action is required • FQXSPNM4024I: IPv6 stateless auto-configuration enabled by user [arg1]. IPv6 statless auto-assignment method is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0051 User Action: Information only;...
  • Page 70 Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0058 User Action: Information only; no action is required • FQXSPNM4032I: DHCPv6 failure, no IP address assigned. ThinkSystem SR670 Messages and Codes Reference...
  • Page 71 S DHCP6 server fails to assign an IP address to a Management Controller. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0059 User Action: Please ensure DHCP server is working. •...
  • Page 72 • FQXSPNM4040I: SNMP Traps port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Traps port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem SR670 Messages and Codes Reference...
  • Page 73 CIM Prefix: IMM CIM ID: 0068 User Action: Information only; no action is required • FQXSPNM4041I: Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID:...
  • Page 74 Information only; no action is required • FQXSPNM4048I: PXE boot requested by user [arg1]. PXE boot requested Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0129 User Action: ThinkSystem SR670 Messages and Codes Reference...
  • Page 75 Information only; no action is required • FQXSPNM4049I: User [arg1] has initiated a TKLM Server Connection Test to check connectivity to server [arg2]. User initiated a TKLM Server Connection test. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0159 User Action:...
  • Page 76 • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0217 User Action: Information only;...
  • Page 77 This message is for the use case where IP address blocking. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0250 User Action: Information only; no action is required •...
  • Page 78 This message is for the use case where Host Power-On password changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0231 ThinkSystem SR670 Messages and Codes Reference...
  • Page 79 User Action: Information only; no action is required • FQXSPOS4006I: Host Power-On password cleared. This message is for the use case where Host Power-On password cleared. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0232 User Action: Information only;...
  • Page 80 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0082 User Action: Information only; no action is required • FQXSPPP4003I: Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. ThinkSystem SR670 Messages and Codes Reference...
  • Page 81 A user configured a recurring Server Power Action Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0083 User Action: Information only; no action is required • FQXSPPP4004I: Server [arg1] [arg2] cleared by user [arg3]. A user cleared a Server Power Action.
  • Page 82 Information only; no action is required • FQXSPPP4011I: Power capping was activated by user [arg1]. Power capping activated by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem SR670 Messages and Codes Reference...
  • Page 83 CIM Prefix: IMM CIM ID: 0119 User Action: Information only; no action is required • FQXSPPP4012I: Power capping was deactivated by user [arg1]. Power capping deactivated by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0120 User Action: Information only;...
  • Page 84 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0127 User Action: Information only; no action is required • FQXSPPP4020I: The measured power value has returned below the power cap value. ThinkSystem SR670 Messages and Codes Reference...
  • Page 85 Power exceeded cap recovered Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0130 User Action: Information only; no action is required • FQXSPPP4021I: The new minimum power cap value has returned below the power cap value. Minimum Power Cap exceeds Power Cap recovered Severity: Info Serviceable: No...
  • Page 86 • FQXSPPP4028I: The server was automatically powered on because the power restore policy is set to always restore.. Server was automatically powered on because the power restore policy is set to always restore. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SR670 Messages and Codes Reference...
  • Page 87 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0172 User Action: Information only; no action is required • FQXSPPP4029I: The server was automatically powered on because the power restore policy is set to restore previous power state.. Server was automatically powered on because the power restore policy is set to restore previous power state.
  • Page 88 • FQXSPPP4036I: The server was powered off via pushbutton. Server was powered off via pushbutton Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0180 User Action: ThinkSystem SR670 Messages and Codes Reference...
  • Page 89 Information only; no action is required • FQXSPPP4037I: The server was powered off when the watchdog expired. Server was powered off when the watchdog expired. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0181 User Action: Information only;...
  • Page 90 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0188 User Action: Information only; no action is required • FQXSPPP4045I: Management Controller [arg1] reset was initiated by XCC firmware. Management Controller reset was initiated by XCC firmware ThinkSystem SR670 Messages and Codes Reference...
  • Page 91 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0189 User Action: Information only; no action is required • FQXSPPP4047I: Management Controller [arg1] reset was initiated by user [arg2]. This message is for the use case where a Management Controller reset is initiated by a user.
  • Page 92 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place.clean, and correctly installed. • FQXSPPU0003N: [ProcessorElementName] has Failed with IERR. This message is for the use case when an implementation has detected a Processor Failed - IERR Condition. Severity: Error ThinkSystem SR670 Messages and Codes Reference...
  • Page 93 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
  • Page 94 CIM Prefix: PLAT CIM ID: 0062 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support.
  • Page 95 This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - CPU SNMP Trap ID: 42 CIM Prefix: PLAT CIM ID: 0039 User Action: Information only;...
  • Page 96 Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0104 User Action: Check the event log in system management module (SMM) and product spec. in server setup guide. ThinkSystem SR670 Messages and Codes Reference...
  • Page 97 • FQXSPPW0008I: [PowerSupplyElementName] has been turned off. This message is for the use case when an implementation has detected a Power Unit that has been Disabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Power Off SNMP Trap ID: 23 CIM Prefix: PLAT CIM ID: 0106 User Action:...
  • Page 98 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0522 User Action: ThinkSystem SR670 Messages and Codes Reference...
  • Page 99 2. If the error still present, remove A/C power and any recently installed components. 3. If the server successfully powers on, complete the following steps: a. Check the server proven website (http://www.lenovo.com/us/en/serverproven/index.shtml) to make sure that recently installed components are compatible with the server.
  • Page 100 This message is for the use case when an implementation has detected a Power Supply return to normal operational status. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0087 User Action: Information only; no action is required ThinkSystem SR670 Messages and Codes Reference...
  • Page 101 • FQXSPPW2003I: Failure no longer predicted on [PowerSupplyElementName]. This message is for the use case when an implementation has detected a Power Supply failure is no longer predicted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0089 User Action:...
  • Page 102 This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0495 ThinkSystem SR670 Messages and Codes Reference...
  • Page 103 User Action: Information only; no action is required • FQXSPPW2057I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
  • Page 104 Information only; no action is required. • FQXSPPW2110I: Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant: Insufficient Resources. Severity: Info Serviceable: No ThinkSystem SR670 Messages and Codes Reference...
  • Page 105 Automatically notify Support: No Alert Category: Critical - Redundant Power Supply SNMP Trap ID: 9 CIM Prefix: PLAT CIM ID: 0811 User Action: Information only; no action is required. • FQXSPPW4001I: PCIe Power Brake for [arg1] has been [arg2]. This message is for the use case where PCIe Power Brake. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 106 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check the Support Portal(http://support.lenovo.com/)for service bulletins and TECH tips and firmware update related to your drive. 2. Check for any other RAID-related error. 3. Replace the drive.
  • Page 107 3. Replace the drive. • FQXSPSD0003G: Failure Predicted on drive [arg1] in the enclosure (MTM-SN: [arg2]). This message is for the use case when an implementation has detected an Array Failure is Predicted. Severity: Warning Serviceable: Yes Automatically notify Support: Yes Alert Category: System - Predicted Failure SNMP Trap ID: 27 CIM Prefix: PLAT CIM ID: 0168...
  • Page 108 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0178 User Action: ThinkSystem SR670 Messages and Codes Reference...
  • Page 109 Information only; no action is required • FQXSPSD0008L: Array failed on drive [arg1] in the enclosure (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Array Failed. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0176...
  • Page 110 • FQXSPSD2007I: Array rebuild completed on drive [arg1] in the enclosure (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Array Rebuild has Completed. Severity: Info Serviceable: No ThinkSystem SR670 Messages and Codes Reference...
  • Page 111 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0179 User Action: Information only; no action is required • FQXSPSD2008I: Drive [arg1] in the enclosure(MTM-SN: [arg2]) has been enabled. This message is for the use case when an implementation has detected a Drive was Enabled. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 112 • FQXSPSE4000I: Certificate Authority [arg1] has detected a [arg2] Certificate Error. This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA Certificate. ThinkSystem SR670 Messages and Codes Reference...
  • Page 113 Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0002 User Action: Make sure that the certificate that you are importing is correct and properly generated. • FQXSPSE4001I: Remote Login Successful. Login ID: [arg1] using [arg2] from [arg3] at IP address [arg4].
  • Page 114 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. • FQXSPSE4008I: SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address= [arg5], . A user changed the SNMP community string Severity: Info ThinkSystem SR670 Messages and Codes Reference...
  • Page 115 Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0075 User Action: Information only; no action is required • FQXSPSE4009I: LDAP Server configuration set by user [arg1]: SelectionMethod=[arg2], DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3=[arg6], Server4=[arg7]. A user changed the LDAP server configuration Severity: Info Serviceable: No...
  • Page 116 Information only; no action is required • FQXSPSE4016I: Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8]. A user changes the Global Login Account Security Settings to Legacy ThinkSystem SR670 Messages and Codes Reference...
  • Page 117 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0099 User Action: Information only; no action is required • FQXSPSE4017I: User [arg1] created. A user account was created Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
  • Page 118 Information only; no action is required • FQXSPSE4024I: SSH Client key imported for user [arg1] from [arg2]. User imported an SSH Client key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem SR670 Messages and Codes Reference...
  • Page 119 CIM Prefix: IMM CIM ID: 0107 User Action: Information only; no action is required • FQXSPSE4025I: SSH Client key removed from user [arg1]. User removed an SSH Client key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0108 User Action:...
  • Page 120 This message is for the use case where a user has logged off of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 ThinkSystem SR670 Messages and Codes Reference...
  • Page 121 CIM Prefix: IMM CIM ID: 0157 User Action: Information only; no action is required • FQXSPSE4033I: Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off. This message is for the use case where a user has been logged off of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 122 Temporary user account expire Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0229 User Action: The user account you input is expired ThinkSystem SR670 Messages and Codes Reference...
  • Page 123 • FQXSPSE4041I: Security: Userid: [arg1] had [arg2] login failures from a SFTP client at IP address [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from SFTP. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login...
  • Page 124 Alert Category: none SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0247 User Action: Information only; no action is required • FQXSPSE4049I: Role [arg1] is assigned to user [arg2] by user [arg3]. Role is assgned ThinkSystem SR670 Messages and Codes Reference...
  • Page 125 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0248 User Action: Information only; no action is required • FQXSPSE4050I: [arg1] sent IPMI command from [arg2], raw data: [arg3][arg4][arg5]. This message is for the use case where IPMI command to be sent.
  • Page 126 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0096 User Action: Information only; no action is required • FQXSPSS4003I: License key for [arg1] removed by user [arg2]. A user removes a License Key ThinkSystem SR670 Messages and Codes Reference...
  • Page 127 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0097 User Action: Information only; no action is required • FQXSPSS4004I: Test Call Home Generated by user [arg1]. Test Call Home generated by user. Severity: Info Serviceable: No Automatically notify Support: Yes...
  • Page 128 This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem SR670 Messages and Codes Reference...
  • Page 129 CIM Prefix: IMM CIM ID: 0033 User Action: Information only; no action is required • FQXSPTR4001I: Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust= [arg4], Timezone=[arg5]. A user configured the Date and Time settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID:...
  • Page 130 3. If the problem still exist, please contact local service. • FQXSPUN0023N: Sensor [SensorElementName] has transitioned to non-recoverable. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable. ThinkSystem SR670 Messages and Codes Reference...
  • Page 131 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If problem persists, collect Service Data log and Contact Lenovo Support."...
  • Page 132 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only; no action is required ThinkSystem SR670 Messages and Codes Reference...
  • Page 133 • FQXSPUN2019I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523...
  • Page 134 The Management Controller is unable to match its firmware to the server. This message is for the use case where a Management Controller firmware version does not match the server. Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - other ThinkSystem SR670 Messages and Codes Reference...
  • Page 135 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0031 User Action: Update the XCC firmware to a version that the server supports. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 136 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0370 User Action: Information only; no action is required • FQXSPWD0002I: Powering off system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. ThinkSystem SR670 Messages and Codes Reference...
  • Page 137 This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0372 User Action: Information only;...
  • Page 138 ThinkSystem SR670 Messages and Codes Reference...

  • Page 139: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 140 Informational FQXSFPU4047I TPM Firmware will be updated from TPM2.0 to TPM1.2. Informational FQXSFPU4049I TPM Firmware update successful. Informational FQXSFPU4080I Host Power-On password has been changed. Informational FQXSFPU4081I Host Power-On password has been cleared. Informational ThinkSystem SR670 Messages and Codes Reference...
  • Page 141 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4082I Host Admin password has been changed. Informational FQXSFPU4083I Host Admin password has been cleared. Informational Host boot order has been changed. Informational FQXSFPU4084I FQXSFPU4085I Host WOL boot order has been changed. Informational FQXSFSM0007I The XCC System Event log (SEL) is full.
  • Page 142 TPM Firmware recovery is in progress. Please DO NOT power off or Warning reset system. FQXSFPU4035M TPM Firmware recovery failed. TPM chip may be damaged. Warning FQXSFPU4040M TPM selftest has failed. Warning FQXSFPU4043G TPM Firmware update aborted. System is rebooting... Warning ThinkSystem SR670 Messages and Codes Reference...
  • Page 143 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4045G Physical Presence is not asserted, abort TPM Firmware upgrade. Warning FQXSFPU4050G Failed to update TPM Firmware. Warning Warning FQXSFPU4051G Undefined TPM_TCM_POLICY found FQXSFPU4052G TPM_TCM_POLICY is not locked Warning Warning FQXSFPU4053G...
  • Page 144 Processors have mismatched Internal DDR Frequency Error FQXSFPU0008K A core speed mismatch has been detected for one or more Error processors. FQXSFPU0009K An external clock frequency mismatch has been detected for one or Error more processors. ThinkSystem SR670 Messages and Codes Reference...

  • Page 145: List Of Uefi Events

    Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0010K A cache size mismatch has been detected for one or more Error processors. FQXSFPU0011K A cache type mismatch has been detected for one or more Error processors. FQXSFPU0012K A cache associativity mismatch has been detected for one or more Error...
  • Page 146 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. Severity: Warning User Action: Complete the following steps: 1. Reboot the system.
  • Page 147 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 148 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 149 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 150 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
  • Page 151 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 152 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 153 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
  • Page 154 2. Verify that the DIMMs are installed in the correct population sequence. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 155 5. After you install qualified memory and power up the server, check to ensure this informational event is not logged again. 6. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0007I: [arg1] DIMM number [arg2] has been replaced. [arg3]...
  • Page 156 2. Make sure that the DIMM connectors are correctly populated for mirroring mode, according to the service information for this product. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0010I: Invalid memory configuration for Sparing Mode has been recovered. [arg1]...
  • Page 157 1. Reseat affected DIMM. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. Swap the DIMM to another known good location. 4. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 158 DIMM connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 159 4. Reset UEFI to the default settings. 5. If the problem persists, update the UEFI firmware. 6. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 160 2. Boot to F1 setup and re-enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 161 2. Back up data. 3. Check if the DCPMM meets warranty terms. a. If the DCPMM meets the warranty terms, contact Lenovo Support for DCPMM replacement. b. If the DCPMM does not meet the warranty terms, order a new comparable DCPMM through an authorized Lenovo reseller.
  • Page 162 3. This error message will provide the UID of the missing DCPMM, 4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for DCPMM Find the missing DCPMM and install it in the correct location.
  • Page 163 Complete the following steps: 1. Check system spec and follow the rules for populating DCPMM in correct order. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0041K: Near Memory/Far Memory ratio (1:[arg1].[arg2]) for Intel Optane DCPMM configuration is not in recommended range (1:2 - 1:16).
  • Page 164 2. Resolve DIMM configuration so that the DCPMM ratio meets firmware requirements, then reboot the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0042K: Intel Optane DCPMM is not supported by processor of this system.
  • Page 165 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 166 1. If this is a newly installed option, ensure that matching processors are installed in the correct processor sockets. 2. Check Lenovo Support site for an applicable service bulletin that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 167 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 168 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 169 User Action: Complete the following steps: 1. If the processor or firmware was just updated, check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 170 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU0021G: Hardware physical presence is in asserted state. Severity: Warning User Action: Complete the following steps: 1. Complete any administrative tasks requiring the TPM physical presence switch to be in the "ON"...
  • Page 171 • FQXSFPU0030N: A firmware fault has been detected in the UEFI image. Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. Chapter 3...
  • Page 172 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 173 2. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key. • FQXSFPU0062F: System uncorrected recoverable error happened in Processor [arg1] Core [arg2] MC bank [arg3] with MC Status [arg4], MC Address [arg5], and MC Misc [arg6].
  • Page 174 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 175 Usually, the TPM update information is located in “System board replacement” section in “Hardware replacement procedures”. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4051G: Undefined TPM_TCM_POLICY found...
  • Page 176 User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4056M: TPM/TCM card is changed, need install back the original TCM/TPM card which shipped with the system.
  • Page 177 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 178 Complete the following steps: 1. Review XCC logs for communication errors and resolve. 2. AC cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSR0001M: [arg1] GPT corruption detected, DiskGUID: [arg2] Severity: Warning...
  • Page 179 2. Connect at least one bootable device to the system. 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning...
  • Page 180 ThinkSystem SR670 Messages and Codes Reference...

  • Page 181: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 182 Bootx64.efi is not found. Failed to Boot OS. Warning Warning FQXPMCL0002K Failed to read Deployment Manager Signature from USB. FQXPMCL0003K BMC communication failed: DRIVER Mount Failure. Warning Warning FQXPMCL0004K BMC communication succeeded. Volume Name MISMATCHED. ThinkSystem SR670 Messages and Codes Reference...
  • Page 183 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMCL0005K Current System Boot Mode is Legacy. OS Clone only support UEFI Warning Mode. FQXPMCL0030K Failed to export raid config. Warning FQXPMCL0032K Failed to import raid config. Warning FQXPMCL0034K Failed to export uefi settings.

  • Page 184: List Of Xclarity Provisioning Manager Events

    The update package is invalid. Failed to update the firmware. Error FQXPMUP0208M Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. ThinkSystem SR670 Messages and Codes Reference...
  • Page 185 • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. If the problem persists, reflash BMC firmware. 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 186 • FQXPMCL0030K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 187 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0033I: Import raid config successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0034K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 188 4. If the problem persists, contact technical support. • FQXPMEM0002I: LXPM firmware image found. Starting LXPM Severity: Info User Action: Information only; no action is required. • FQXPMEM0003I: LXPM has exited. Control returned to UEFI Severity: Info User Action: ThinkSystem SR670 Messages and Codes Reference...
  • Page 189 Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1.
  • Page 190 Severity: Warning User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. If the problem persists, reflash BMC firmware. 4. Retry OS deployment. ThinkSystem SR670 Messages and Codes Reference...
  • Page 191 5. If the problem persists, perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, contact technical support. •...
  • Page 192 • FQXPMOS0009K: Current System Boot Mode is Legacy. LXPM OS installation only support UEFI Mode. Severity: Warning User Action: 1. Change boot mode to UEFI mode 2. Retry OS deployment. • FQXPMOS0010I: Red Hat RHEL 7.3 (64-bit) OS installed Severity: Info User Action: ThinkSystem SR670 Messages and Codes Reference...
  • Page 193 Information only; no action is required. • FQXPMOS0011I: Red Hat RHEL 6.9 (64-bit) OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0012I: SLES 12 for AMD64 and Intel64 Service Pack 2 OS installed Severity: Info User Action: Information only;...
  • Page 194 Information only; no action is required. • FQXPMOS0026I: Vmware ESXi 6.5 U1 OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0027I: Vmware ESXi 6.0 U3 OS installed Severity: Info User Action: ThinkSystem SR670 Messages and Codes Reference...
  • Page 195 Information only; no action is required. • FQXPMRS0011K: Failed to change disk drives' state. Severity: Warning User Action: 1. Ensure LXPM and RAID adapter firmware are at the latest levels. 2. Ensure the state of the RAID adapter and disk drives are both healty. 3.
  • Page 196 3. If the problem persists, contact technical support. • FQXPMSD0009M: Device error detected when LXPM sent a test command to a hard drive. ThinkSystem SR670 Messages and Codes Reference...
  • Page 197 Severity: Error User Action: 1. Do one of the following: – If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server. – If the affected drive(s) are not detected by the system or failing to respond: a.
  • Page 198 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0012I: Change disk drives' state successfully.
  • Page 199 1. Follow prompts to update the firmware and retry the update. 2. If the problem persists, contact technical support. • FQXPMUP0002K: The selected packages are not compatible Severity: Warning User Action: 1. Follow prompts to update each individual firmware package. 2.
  • Page 200 • FQXPMUP0102I: Start to update window driver Severity: Info User Action: Information only; no action is required. • FQXPMUP0103I: Start to update linux driver Severity: Info User Action: Information only; no action is required. • FQXPMUP0104I: Start to update UEFI ThinkSystem SR670 Messages and Codes Reference...
  • Page 201 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 202 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 203 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 204 • FQXPMVD0012K: Failed to set the TPM/TPM card/TCM policy Severity: Warning User Action: 1. Press "Apply" button on VPD update page. 2. Reboot the system if step 1 failed. 3. If the problem persists, contact technical support. ThinkSystem SR670 Messages and Codes Reference...

  • Page 205: Appendix A. Getting Help And Technical Assistance

    Gathering information needed to call Support If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call. You can also see http:// for more information about your product warranty.

  • Page 206: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 207: Contacting Support

    Contacting Support You can contact Support to obtain help for your issue. You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service provider authorized by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/ and use filter searching for different countries. For Lenovo support telephone numbers, see serviceprovider for your region support details.
  • Page 208 ThinkSystem SR670 Messages and Codes Reference...

  • Page 209: Index

    UEFI 135, 177 event and alert message format events, UEFI 135, 177 telephone numbers Getting help UEFI error messages 135, 177 UEFI events 135, 177 hardware service and support telephone numbers © Copyright Lenovo 2018, 2022...
  • Page 210 ThinkSystem SR670 Messages and Codes Reference...

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