Acer ENDURO Urban N3 User Manual
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Acer ENDURO Urban N3 User Manual

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  • Page 2 Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

  • Page 3: Table Of Contents

    Guidelines for safe battery usage ....8 Checking the battery level......48 Internal battery........11 Battery-low warning ........48 Traveling with your computer Your Acer computer tour Disconnecting from the desktop .... 49 Screen view ........... 12 Moving around ........49 Keyboard view ........13 Left view ......
  • Page 4 4 - Table of contents Internet and online security Network connections......... 73 Surf the Net!..........74 First steps on the net ......71 Internet security software......75 Protecting your computer......71 Choose an Internet Service Provider ..71...
  • Page 5 • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer’s bundled software...

  • Page 6: First Things First

    6 - First things first IR ST THINGS F IRS T We would like to thank you for making this Acer computer your choice for meeting your mobile computing needs. Your guides To help you use your Acer computer, we have designed a set of...

  • Page 7: Taking Care Of Your Computer

    Taking care of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

  • Page 8: Taking Care Of Your Ac Adapter

    3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center. Guidelines for safe battery usage Warning...
  • Page 9 • The charging port must be clean and free from debris and should only be used with Acer charging equipment. Use of a non-Acer battery or charging equipment can cause damage to the product and will void the warranty.
  • Page 10 • Device with removable battery: The battery should only be replaced with parts approved by Acer. Do not replace the battery with any parts other than approved ones. This notebook uses a Lithium-based battery. Do not use it in a humid, wet or corrosive environment.

  • Page 11: Internal Battery

    Please refer to www.acer.com for battery shipping documents. Internal battery • Do not attempt to replace a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility. Recharge the battery by following the instruction included in the product documentation.

  • Page 12: Your Acer Computer Tour

    12 - Your Acer computer tour CER COMPUT ER TO UR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view Icon Item Description Web camera for video communication or taking photos.

  • Page 13: Keyboard View

    Your Acer computer tour - 13 Keyboard view Icon Item Description For entering data into your computer. Keyboard See "Using the keyboard" on page Touchpad Touch-sensitive pointing device. Click buttons The left and right buttons function like (left and right) the left and right mouse buttons.

  • Page 14: Left View

    14 - Your Acer computer tour Left view Icon Item Description DC-in jack Connects to an AC adapter. Supports high-definition digital video HDMI port connections. USB port with Connects to USB devices. power-off charging USB port Connects to USB devices.

  • Page 15: Right View

    Your Acer computer tour - 15 • Compatible with Thunderbolt ™ • DC-in: requires power adapter or power source providing 60 W at 20 For optimal performance, please use a certified Acer power adapter or USB Power Delivery device. Right view Icon...

  • Page 16: Rear View

    16 - Your Acer computer tour Rear view Icon Item Description Waterproof Allows the computer to stay cool. ventillation and Do not cover or obstruct the cooling fan openings. Base view Icon Item Description Liquid spilled on the keyboard can...
  • Page 17 Your Acer computer tour - 17 Icon Item Description Simulates removing and reinstalling Battery reset the battery. pinhole Insert a paperclip into the hole and press for four seconds. Speakers Deliver stereo audio output.

  • Page 18: Using The Keyboard

    18 - Using the keyboard SING THE KE YBO A RD The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off.

  • Page 19: Windows Keys

    Using the keyboard - 19 Hotkey Icon Function Description Switches display output between Fn + F5 Display toggle the display screen, external monitor (if connected) and both. Turns the display screen Fn + F6 Display off backlight off to save power. Press any key to return.

  • Page 20: Using The Precision Touchpad

    20 - Using the Precision Touchpad S ING T HE REC ISION OU C HP AD The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. The Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and accurate touchpad experience.
  • Page 21 Using the Precision Touchpad - 21 Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.

  • Page 22: Changing Touchpad Settings

    22 - Using the Precision Touchpad Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane. 2.

  • Page 23: Recovery

    This section describes the recovery tools available on your computer. Acer provides Acer ControlCenter, which allows you to reset your PC, refresh your PC, or create a factory default backup. If you cannot access Acer ControlCenter, click Settings in the Start menu, select Update &...
  • Page 24 24 - Recovery 1. From Start, select Control Center then Recovery Management. 2. Select the Backup tab and click Get started for Create backup to open the Backup window. 3. If you would like to backup not only your files but also the entire system, select Go to Backup and Restore (Windows 7).
  • Page 25 Recovery - 25 4. Select Security and Maintenance in the left pane. 5. Select Recovery to open the Advanced recovery tools window.
  • Page 26 26 - Recovery 6. Select Create a recovery drive to open the Recovery Drive window. 7. Make sure Back up system files to the recovery drive is selected and click Next.

  • Page 27: Backing Up Your Wireless And Lan Drivers

    Recovery - 27 8. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 9. Everything on the drive will be deleted. Click Create to continue. 10.You will be shown the backup progress on the screen. 11.Follow the process until it completes.

  • Page 28: Restoring Your Computer

    28 - Recovery Restoring your computer Recovery Management allows you to quickly and easily restore your computer back to its default status. You can choose to keep your files or remove them before reinstalling Windows. Reset this PC and keep my files 1.
  • Page 29 Recovery - 29 4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows. (Ensure you are connected to the internet when using Cloud download.) 6.
  • Page 30 30 - Recovery 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue. Important If you have apps installed on your PC, they will be removed. 8. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files.

  • Page 31: Reset This Pc And Remove Everything

    Recovery - 31 Reset this PC and remove everything 1. From Start, select Control Center then Recovery Management. 2. Select the Restore tab and click Get started to open the Recovery window. 3. Click Get started under Reset this PC.
  • Page 32 32 - Recovery 4. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings. 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows.
  • Page 33 Recovery - 33 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue. 8. Click Reset to continue. 9. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 10.The screen will turn back on when it is installing Windows.

  • Page 34: 34 - Using A Bluetooth Connection

    34 - Using a Bluetooth connection SING A LUETOOTH C ON N EC TIO N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetooth- enabled devices include computers, cell phones, tablets, wireless headsets, and keyboards.
  • Page 35 Using a Bluetooth connection - 35 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.

  • Page 36: Connecting To The Internet

    Acer computers feature a Flight mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network.
  • Page 37 Connecting to the Internet - 37 To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary).
  • Page 38 38 - Connecting to the Internet 4. Once you select a wireless network, select Connect. 5. If required, enter the network’s password.

  • Page 39: Bluelight Shield

    Bluelight Shield - 39 LUELIG HT H IEL D The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose from four different modes to fit your needs: No.
  • Page 40 Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...

  • Page 41: Securing Your Computer

    Securing your computer - 41 E CURING YO UR COMPU TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords.

  • Page 42: Entering Passwords

    42 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility.

  • Page 43: Bios Utility

    BIOS utility - 43 BI OS U TILIT Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.

  • Page 44: Power Management

    44 - Power management OWER MANAGE ME NT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.
  • Page 45 Power management - 45 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.

  • Page 46: Battery Pack

    46 - Battery pack ATTER Y PAC K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer.

  • Page 47: Optimizing Battery Life

    Battery pack - 47 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.

  • Page 48: Checking The Battery Level

    48 - Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.

  • Page 49: Traveling With Your Computer

    Traveling with your computer - 49 R AVE LING WI TH YOUR C OMPU T ER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1.

  • Page 50: What To Bring To Meetings

    50 - Traveling with your computer When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.

  • Page 51: Special Considerations

    Traveling with your computer - 51 Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat.

  • Page 52: Preparing The Computer

    52 - Traveling with your computer Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area. What to take with you Take the following items with you: •...

  • Page 53: Special Considerations

    Traveling with your computer - 53 • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International Travelers Warranty passport. Special considerations Follow the same special considerations as when traveling with the computer.
  • Page 54 Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...

  • Page 55: Universal Serial Bus (Usb)

    (High-speed USB) and USB 3.2 Gen 1 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.2 Gen 1 ports have a blue tongue. For best performance, USB 3.2 Gen 1 devices should always be plugged into USB 3.2 Gen 1 ports.

  • Page 56: 56 - Usb Type-C Port

    The Type-C port is reversable; connectors may be inserted with either side up. Note On Acer computers USB Type-C ports support up to USB 3.2 (SuperSpeed USB, 10 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such as Thunderbolt video support).

  • Page 57: Sd Card Reader

    SD card reader - 57 CARD READ ER SD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting a SD card 1. Align the card so that the connector points towards the port, with the connectors facing down.

  • Page 58: Video And Audio Connectors

    58 - Video and audio connectors IDE O AND AUDIO CON N EC TO R S Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration. Connecting a monitor 1.

  • Page 59: Hdmi

    HDMI - 59 HD M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
  • Page 60 Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...

  • Page 61: Frequently Asked Questions

    Frequently asked questions - 61 R EQUENTLY ASKED QU E STIO N S The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to the computer (if your computer has a power indicator, it will be off);...
  • Page 62 62 - Frequently asked questions icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.

  • Page 63: Requesting Service

    Frequently asked questions - 63 Note To access the BIOS utility, press F2 when you see the Acer logo during boot see Restoring your computer on page For more information, Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling.

  • Page 64: Tips And Hints For Using Windows 10

    F re q ue n tl y a s k 64 - Frequently asked questions Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button on the lower left-hand corner of the screen.
  • Page 65 Frequently asked questions - 65 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the Windows Start button and select Settings >...

  • Page 66: How Do I Set The Alarm

    66 - Frequently asked questions Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also right-click anywhere on the desktop and select Display settings >...

  • Page 67: Where Are My Apps

    Frequently asked questions - 67 Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start, right-click an app and select Pin to Start.

  • Page 68: How Do I Check For Windows Updates

    Press the Windows key or select the Windows Start button > Settings > Update & Security > Windows Update. Select Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com...

  • Page 69: Troubleshooting

    Fr e qu e n tl y a s k ed qu e s ti on s Frequently asked questions - 69 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.
  • Page 70 70 - Frequently asked questions Error messages Corrective action Contact your dealer or an authorized service I/O parity error center. Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center.

  • Page 71: Internet And Online Security

    Internet and online security - 71 NT E RN ET AND ONLINE S EC U RITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 75).
  • Page 72 72 - Internet and online security internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’...
  • Page 73 Internet and online security - 73 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection.

  • Page 74: Surf The Net

    Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!

  • Page 75: Internet Security Software

    Internet and online security - 75 Internet security software To help you stay ahead of cybercriminals, Acer has partnered with Norton to offer you security for all your devices. Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats.
  • Page 76 76 - Internet and online security Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus. The main motive behind these scams is to extort money from the victim.
  • Page 77 Internet and online security - 77 Botnets A botnet is a string of infected, connected computers coordinated together to perform a task. Botnets gain access to your machine through some piece of malicious coding. Once the software is downloaded, the botnet will now contact its master computer and let it know that everything is ready to go.
  • Page 78 78 - Internet and online security between these transmissions. They then set up tools programmed to "listen in" on transmissions, intercept data that is specifically targeted as valuable, and capture the data, such as your login credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi.
  • Page 79 Internet and online security - 79 However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.

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