Guarantee - Sony PS5 Safety Manual

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  • ENGLISH, page 1
System software
Use of this PlayStation®5 console means acceptance of Sony Interactive Entertainment
Inc�'s system software licence agreement� Refer to doc�dl�playstation�net/doc/ps5-eula/
for further details�
If you cannot update over the internet, you can also use a game disc or USB drive�
For details, visit playstation�com/help/�
By updating the system software of the PS5 console, you can enjoy additional features,
improved usability, and enhanced security� Always update to the latest version�

Guarantee

GUARANTEE
Thank you for buying this Product� We hope you enjoy using it� The term "Product"
means your PlayStation® console and any official PlayStation® peripherals supplied
in the box with your PlayStation® console�
Please note: the system software pre-installed in the Product or subsequently provided
via updates or upgrade releases is licensed to you, not sold, and is for use only as part
of the Product� The terms of such system software licence are at playstation�com/legal�
This Guarantee is given to you, the first user of the Product by Sony Interactive
Entertainment Europe Limited ("SIEE") of 10 Great Marlborough Street, London,
W1F 7LP, United Kingdom� It is personal to you and cannot be used by anyone else�
This Guarantee is in addition to your statutory consumer rights (under applicable law)
and does not affect them in any way� Our Guarantee to you: SIEE guarantees that this
Product is free from defects in materials and workmanship that result in Product failure
during normal usage in accordance with the terms set out below and will, for a period
of 1 (one) year from the date of original purchase (the "Guarantee Period"), repair
or, at SIEE's option, replace any component part of this Product, free of charge, where
it is faulty due to defective materials or workmanship� Replacement will be with a new
or, at SIEE's option, refurbished component or console, which is guaranteed for the
longer of 3 (three) months and the remainder of the original Guarantee Period�
This Guarantee does not cover your data; any software or PlayStation® games
whether or not packaged or included with the Product; any PlayStation® peripherals
that are not manufactured by or for SIEE; or any PlayStation® accessories�
IMPORTANT
1� If you need to claim under this Guarantee, please use your local Customer
Service helpline or email address for return instructions�
2� Where SIEE has put this Product on the market in Azerbaijan, Belorussia, Georgia,
India, Kazakhstan, Kyrgyzstan, Russian Federation, Tajikistan, Turkmenistan, Ukraine
and Uzbekistan, this Guarantee is valid in all those countries provided the original
sales receipt or invoice or other proof of purchase indicating the date of purchase
and retailer's name, which has not been altered or defaced since the date of original
purchase, is presented together with the Product within the Guarantee period; and
3� SIEE reserves the right to reject a claim under this Guarantee where:
a� any Guarantee seal and the serial number on the Product has been damaged,
altered, defaced or removed�
b� there is evidence that any attempt (successful or otherwise) has been made
to open or remove the casing of the Product other than in accordance with
the manufacturer's instructions�
4� Under this Guarantee, SIEE may elect at its option to repair or replace the Product
or a component of the Product within 21 days of receiving the defective Product from
you� All replaced Products and / or components shall become the property of SIEE�
5� Repair or replacement may involve installation of the latest software or firmware
updates for the Product�
EN
EN
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