LG WKHC152H Series Owner's Manual
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LG WKHC152H Series Owner's Manual

LG WKHC152H Series Owner's Manual

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OWNER'S MANUAL
WASHTOWER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WKHC152H**
www.lg.com
MFL71983201
Copyright © 2024 LG Electronics Inc. All Rights Reserved.
Rev.01_020624

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  • Page 1 Scan to see the online manual. OWNER'S MANUAL WASHTOWER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WKHC152H** www.lg.com MFL71983201 Copyright © 2024 LG Electronics Inc. All Rights Reserved. Rev.01_020624...

  • Page 2: Table Of Contents

    Cycle Modifiers Options and Extra Functions 23 OPERATION-DRYER Using the Dryer Control Panel Dry Cycles Cycle Modifiers Options and Extra Functions 32 SMART FUNCTIONS Using LG ThinQ Application Smart Diagnosis Function 36 MAINTENANCE Washer Dryer 46 TROUBLESHOOTING Washer Dryer Common...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 4 • Use this appliance only for its intended purpose. • If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the appliance is used near children or pets. • Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product labels.

  • Page 6: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS • Do not use replacement parts that have not been recommended by the manufacturer (e.g. parts made at home using a 3D printer). Maintenance • Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner’s manual.

  • Page 7: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View Rear View Control Panel Terminal Block Access Panel 3-Piece Lint Filter Dryer Drain Outlet (behind stacking bracket)
  • Page 8 PRODUCT OVERVIEW Product Specifications Model WKHC152H** Please refer to the rating label for detailed Electrical Requirements information. Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa) Dimensions (Width X Height X Depth) 24'' X 65 1/4'' X 26'' (60 cm X 165.5 cm X 66 cm) Maximum Depth with Door Open 46.5'' (118 cm) Net Weight...
  • Page 9 PRODUCT OVERVIEW unauthorized components, parts, or non-LG products.

  • Page 10: Operation-Washer

    10 OPERATION-WASHER OPERATION-WASHER Using the Washer WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Adjust settings. • Default settings for the selected cycle can Sort laundry and load the washer.
  • Page 11 OPERATION-WASHER Sorting Laundry CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
  • Page 12 12 OPERATION-WASHER Category Label Directions Hand wash Machine wash, Normal cycle Washing Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time) Do not wash Do not wring Water Temperature Warm Cold/Cool...

  • Page 13: Adding Cleaning Products

    OPERATION-WASHER Small Items Powdered detergent • Do not wash a single small item. Add enough Single-Use Detergent Packs / Gel or similar items to the load to prevent an out-of- Tablet Detergents balance load. • Wash small, light items in a mesh bag. Small •...
  • Page 14 14 OPERATION-WASHER compartment or dispensing into the drum cycle. Either powdered or liquid fabric softener earlier than programmed. may be used. • Be careful not to get a hand caught in the • Do not exceed the maximum fill line. Using too drawer while closing.

  • Page 15: Control Panel

    OPERATION-WASHER Control Panel Control Panel Features for the Washer Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. •...
  • Page 16 When the washer is connected to a home Wi-Fi network, the icon on the control panel is lit. - To connect the washer to the LG ThinQ application, press and hold the Temp. button for 3 seconds. Time and Status Display Wi-Fi Indicator •...
  • Page 17 OPERATION-WASHER NOTE • The AI DD functionality may vary depending on the environment and model. Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run. • When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady.

  • Page 18: Wash Cycles

    18 OPERATION-WASHER Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section.
  • Page 19 Use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Rinse+Spin. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Wash Temp.
  • Page 20 20 OPERATION-WASHER Cycle Steam TurboWash Extra Rinse Pre-wash Downloaded default: Rinse+Spin...

  • Page 21: Cycle Modifiers

    OPERATION-WASHER Cycle Modifiers • Some fabrics, such as delicates, require a slower spin speed. About Modifier Buttons Soil Each cycle has default settings that are selected Adjusting the soil level setting will modify the cycle automatically. You can also customize these times and/or wash actions.
  • Page 22 22 OPERATION-WASHER • Turning off the power will not reset this function. WARNING You must deactivate this function before you can access any other options and functions. • Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle.

  • Page 23: Operation-Dryer

    OPERATION-DRYER OPERATION-DRYER Using the Dryer Adjust the settings. Default settings for the selected cycle can now be changed, if desired, using the cycle WARNING modifier and option buttons. • To reduce the risk of fire, electric shock, or injury • Not all modifiers and options are available to persons, read the SAFETY INSTRUCTIONS on all cycles.
  • Page 24 24 OPERATION-DRYER Permanent Press and Synthetics • On some models, the door automatically locks when the cycle starts. To open the door during a Do not overload your dryer. Take out permanent cycle, pause the cycle. press items as soon as the dryer stops to reduce wrinkles.
  • Page 25 OPERATION-DRYER Heat Setting Label Directions High Medium No Heat / Air...

  • Page 26: Control Panel

    • Remote - With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • Wi-Fi - Press and hold the Dry Mode button for 3 seconds to initiate the connection of the appliance to the...
  • Page 27 OPERATION-DRYER Time and Status Display Wi-Fi Indicator • This indicator is lit when the product is connected to a home Wi-Fi network. Remote Indicator • This indicator lights up when the Remote feature is activated. Door Lock Indicator • This indicator lights up when the cycle starts and the door is locked. •...

  • Page 28: Dry Cycles

    28 OPERATION-DRYER Dry Cycles Cycle Guide The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display. • Dry Mode : Normal > Energy Saver •...
  • Page 29 Use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Perm. Press. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Dry Mode...

  • Page 30: Cycle Modifiers

    30 OPERATION-DRYER Cycle Modifiers Select the desired option after selecting the desired cycle and settings. About Modifier Buttons NOTE Each cycle has default settings that are selected • The LED for the option will light up when the automatically. Customize these settings using the option is selected.
  • Page 31 OPERATION-DRYER • Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions. Locking/Unlocking the Control Panel Turn on the power. Press and hold the Dry Time button for 3 seconds to activate/deactivate this function.

  • Page 32: Smart Functions

    • If you change your wireless router, Internet service provider, or password, delete the Run the LG ThinQ app and sign in with your connected appliance from the LG ThinQ application and connect it again. existing account or create an LG account to sign in.
  • Page 33 To check your network frequency, contact your Internet service provider or refer to your wireless router manual. Start a cycle from the LG ThinQ application on • LG ThinQ is not responsible for any network your smartphone. connection problems or any faults, malfunctions, or errors caused by network connection.

  • Page 34: Smart Diagnosis Tm Function

    Cloud Cycle Any changes or modifications in construction of this device which are not expressly approved by Use the LG ThinQ app to start cycles with various the party responsible for compliance could void options. Cloud cycles are deleted from the the user’s authority to operate the equipment.
  • Page 35 If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.

  • Page 36: Maintenance

    36 MAINTENANCE MAINTENANCE Exterior: WARNING • Immediately wipe off any spills. • To reduce the risk of fire, electric shock, or injury • Wipe with a damp cloth. to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before •...
  • Page 37 MAINTENANCE Leaving the Door Open Close the door and press the Power button. After you finish using the appliance, leave the door open overnight to allow air to circulate and dry the drum. This helps prevent odors. In high-traffic Select the Tub Clean cycle. (On some models, areas or where space is tight, use the magnetic press or press and hold the button with Tub door stop to keep the door slightly ajar.
  • Page 38 38 MAINTENANCE Clean the inserts and drawer with warm Leave the door open to allow the door seal to water. dry completely. • Use a soft cloth or brush to clean and to remove any residue. Cleaning the Water Inlet Filters •...
  • Page 39 MAINTENANCE Remove foreign objects and soak the filters in Drain any remaining water. white vinegar or a lime scale remover. • Unclip the drain hose and remove the plug • If using a lime scale remover, follow the from the drain hose to drain the remaining manufacturer’s instructions.
  • Page 40 40 MAINTENANCE Insert the drain pump filter and twist it Plug the power cord into a properly grounded clockwise. electrical outlet. Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty drum and close the door. • Never use automotive antifreeze. Turn on the washer and press the Spin button.
  • Page 41 MAINTENANCE Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses. Immerse the water inlet hoses in hot water to thaw them. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. •...

  • Page 42: Dryer

    42 MAINTENANCE Dryer When not in use, the magnet on the door stop can be used to store it on the side of the product. Regular Cleaning Cleaning the Exterior Cleaning the 3-Piece Lint Filter Proper care of your appliance can extend its life. The outside of the appliance can be cleaned with CAUTION warm water and a mild, nonabrasive household...
  • Page 43 MAINTENANCE Use your fingers to get most of the lint off the Pull out the inner filter. filters. To clean off residual lint, use a vacuum cleaner or rinse under running water. Remove the outer filter. • The filters must be completely dry before using or they could cause an unpleasant odor.
  • Page 44 44 MAINTENANCE Turn on the appliance. Press the Condenser Care button. Launch the LG ThinQ application and select Press the Start/Pause button to start the Drum Care cycle in the Cloud cycle. cleaning the condenser. • The condenser cleaning process takes about 1 hour.
  • Page 45 MAINTENANCE installation location and ambient temperature of the appliance. When thawing is complete, dry clothes as usual. Thawing out the Appliance Manually Open the dryer door and pull out both the inner and outer filters. Carefully pour 34 oz. (1 liter) of hot water at 140 ℉...

  • Page 46: Troubleshooting

    46 TROUBLESHOOTING TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Washer FAQs: Frequently Asked Questions Why does my washer make loud banging noises while it is filling with water?
  • Page 47 TROUBLESHOOTING Problem Possible Cause & Solution Water supply connected with leak-limiting hoses. • The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip INLET ERROR falsely and prevent the washer from filling. The load is too small. •...
  • Page 48 48 TROUBLESHOOTING Problem Possible Cause & Solution Vibration sensor malfunctions. • Call for service. VIBRATION SENSOR ERROR Noises Problem Possible Cause & Solution Clicking Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle •...
  • Page 49 TROUBLESHOOTING Problem Possible Cause & Solution Banging noise when Plumbing in the home moves or flexes when the water valves in the washer shut off. the washer is filling • Water hammer is not caused by a defect in the washer. Install water hammer arrestors with water.
  • Page 50 50 TROUBLESHOOTING Problem Possible Cause & Solution Incomplete or no Detergent compartments clogged from incorrect filling. dispensing of • Make sure that detergent and additives are put into the correct dispenser compartments. detergent • For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle.
  • Page 51 TROUBLESHOOTING Problem Possible Cause & Solution Washer is not filling Filter is clogged. properly. • Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water Inlet Filters in MAINTENANCE. Inlet hoses may be kinked. •...
  • Page 52 52 TROUBLESHOOTING Problem Possible Cause & Solution Hot and cold water inlet hoses are reversed. Wrinkling • Hot water rinse can set wrinkles in garments. Check the inlet hose connectors. Staining Bleach or softener dispensed too soon. • Dispenser compartment was overfilled or closed too quickly, causing the bleach or softener to dispense immediately.

  • Page 53: Dryer

    TROUBLESHOOTING Dryer FAQs: Frequently Asked Questions When I press a button, why does my dryer beep and then nothing happens? The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold the button that has Control Lock on or under it for 3 seconds. Why does my dryer take so long to dry clothes? Proper airflow is critical to the efficient operation of clothes dryers.
  • Page 54 The door is closed while clothes or foreign substance is caught in the door. • Check if clothes or foreign substance is caught in the door before using the appliance. If water leaks continuously, contact the LG Electronics Customer Information Center. The appliance runs This is normal operation for the Wrinkle Care option.
  • Page 55 TROUBLESHOOTING Problem Possible Cause & Solution Clothes take too long Dryer controls are not set properly. to dry. • Use the appropriate control settings for the type of load you are drying. Some loads may require an adjustment of the dry level setting for proper drying. Lint filter needs to be cleaned.
  • Page 56 56 TROUBLESHOOTING Problem Possible Cause & Solution Clothes are Garment care instructions are not being followed. shrinking. • To avoid shrinking your clothes, always consult and follow fabric care instructions. Some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer.
  • Page 57 TROUBLESHOOTING Problem Possible Cause & Solution The appliance has an Do you smell an odor during use? unpleasant odor. • Do not exceed the manufacturer's recommended amount of detergent when washing clothes. Excess detergent can build up on clothing and cause odors. •...

  • Page 58: Common

    During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.

  • Page 59: Limited Warranty

    Should your LG Washer/Dryer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S.
  • Page 60 Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 61 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 62 62 LIMITED WARRANTY Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
  • Page 63 Memo...
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  • Page 68 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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