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Lenovo ThinkEdge SE360 V2 User Manual

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ThinkEdge SE360 V2
User Guide
Machine Type: 7DAM

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Summary of Contents for Lenovo ThinkEdge SE360 V2

  • Page 1 ThinkEdge SE360 V2 User Guide Machine Type: 7DAM...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup First Edition (July 2023) ©...

  • Page 3: Table Of Contents

    Server package contents ... Memory module replacement ..186 Identify the server and access the Lenovo XClarity MicroSD card replacement ..194 Controller .
  • Page 4 Performance problems ..398 Set the network connection for the Lenovo XClarity Controller ....349 Power on and power off problems .
  • Page 5 ....413 Important notes ....412 Electronic emission notices ..412 © Copyright Lenovo 2023...
  • Page 6 ThinkEdge SE360 V2 User Guide...

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2023...

  • Page 8: Safety Inspection Checklist

    1 & IEC 60950-1, the standard for Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.
  • Page 9 Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.
  • Page 10 ThinkEdge SE360 V2 User Guide viii...

  • Page 11: Chapter 1. Introduction

    Chapter 1. Introduction The ThinkEdge SE360 V2 server (Type 7DAM) is a new edge server offering. It is specifically designed to meet the needs of edge computing, edge AI, hybrid cloud and workloads at the edge locations. ThinkEdge SE360 V2 is a rugged compact sized edge solution with a focus on smart connectivity, business security and manageability for the harsh environment.

  • Page 12: Tech Tips

    The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information website.

  • Page 13: Security Advisories

    Follow the on-screen instructions to choose the category for the problem that you are having. Security advisories Lenovo is committed to developing products and services that adhere to the highest security standards in order to protect our customers and their data. When potential vulnerabilities are reported, it is the...
  • Page 14 • M.2 storage drives – Up to eight NVMe M.2 storage drives of the following drive form factors: – 80 mm (2280) – 110 mm (22110) • Hot-swap drives – Up to two 7mm SATA/NVMe hot-swap drives ThinkEdge SE360 V2 User Guide...
  • Page 15 • Lenovo XClarity Controller (XCC), which provides service processor control and monitoring functions, video controller, and remote keyboard, video, mouse, and remote drive capabilities. – The server supports Lenovo XClarity Controller 2 (XCC2). For additional information about Lenovo XClarity Controller 2 (XCC2), refer to https://pubs.lenovo.com/lxcc-overview/...
  • Page 16 – The x86 WLAN module (Intel AX210) officially supports Microsoft Windows Server operating system. – Some non-Windows operating systems with corresponding inbox driver might be able to support the x86 WLAN module (Intel AX210). For a list of operating systems supporting Intel AX210, see ThinkEdge SE360 V2 Product Guide on https://lenovopress.lenovo.com/...
  • Page 17 RAID configuration. • For more information about acquiring and installing the activation key, see https://fod.lenovo.com/lkms System fan • Two 80 mm x 80 mm x 56 mm dual-rotor fans, supporting one of the following air flow directions: – Front-to-rear air flow direction –...
  • Page 18 • Depending on the model, one of the following power source: – One 300W external power adapter – AC power source input – DC power source input • One 2280 NVMe M.2 drive in Slot 1 on the I/O module board • Two system fans ThinkEdge SE360 V2 User Guide...

  • Page 19: Mechanical Specifications

    • The x86 WLAN module (Intel AX210) officially supports Microsoft Windows Server operating system. • Some non-Windows operating systems with corresponding inbox driver might be able to support the x86 WLAN module (Intel AX210). For a list of operating systems supporting Intel AX210, see ThinkEdge SE360 V2 Product Guide on https://lenovopress.lenovo.com/...

  • Page 20: Environmental Specifications

    Lenovo recommends that you consult with qualified experts in this field to determine whether you are in compliance with the applicable regulations.
  • Page 21 Ambient temperature management • Most of the configurations of SE360 V2 support operating at temperature of 55°C or lower. Specific configuration supports operating at -20°C to 65°C. See “Environment” on page for the details of configuration supporting extended operation temperature. •...
  • Page 22 Environment ThinkEdge SE360 V2 complies with ASHRAE Class A4 specifications. System performance may be impacted when operating temperature is outside AHSARE A4 specification or fan failed condition with ambient temperature over 25°C . ThinkEdge SE360 V2 is supported in the following environment: •...
  • Page 23 If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.

  • Page 24: Management Options

    Management options The XClarity portfolio and other system management options described in this section are available to help you manage the servers more conveniently and efficiently. ThinkEdge SE360 V2 User Guide...
  • Page 25 • Mobile application • Redfish API Usage and downloads https://pubs.lenovo.com/lxcc-overview/ Application that reports the XCC events to local OS system log. Interface • CLI application Lenovo XCC Logger Utility Usage and downloads • https://pubs.lenovo.com/lxcc-logger-linux/ • https://pubs.lenovo.com/lxcc-logger-windows/ Centralized interface for multi-server management.
  • Page 26 Important: Lenovo XClarity Provisioning Manager (LXPM) supported version varies by product. All versions of Lenovo XClarity Provisioning Manager are referred to as Lenovo XClarity Provisioning Manager and LXPM in this document, unless specified otherwise. To see the LXPM version supported by your server, go to https:// pubs.lenovo.com/lxpm-overview/...
  • Page 27 1. Most options can be updated through the Lenovo tools. Some options, such as GPU firmware or Omni- Path firmware require the use of supplier tools. 2. The server UEFI settings for option ROM must be set to Auto or UEFI to update firmware using Lenovo XClarity Administrator, Lenovo XClarity Essentials, or Lenovo XClarity Controller.
  • Page 28 ThinkEdge SE360 V2 User Guide...

  • Page 29: Chapter 2. Server Components

    This section contains information about each of the components associated with the server. Front view This section contains information about the controls, LEDs, and connectors on the front of the server. The front view of ThinkEdge SE360 V2 varies by model. Refer to the following information for front view identification: •...
  • Page 30 “2.5GbE RJ-45 connectors (LAN 1 and 2)” on page 21 “Front operator panel” on page 21 “10/25GbE SFP28 connectors (LAN 3 to 6)” on page 21 LAN 6 with shared-NIC feature for Lenovo XClarity Controller “USB 3.2 Gen 1 (5 Gbps) Type-A connectors (USB 1 “Bluetooth antenna or Bluetooth antenna filler”...
  • Page 31 USB 2.0 Type-C connector with Lenovo XClarity Controller management (USB 4) Connection to Lenovo XClarity Controller is primarily intended for users with a mobile device running the Lenovo XClarity Controller mobile application. When a mobile device is connected to this USB port, an Ethernet over USB connection is established between the mobile application running on the device and the Lenovo XClarity Controller.
  • Page 32 XCC WLAN antennas WLAN antennas are optional parts, available for the models with wireless module. Two antennas for XCC WLAN can be installed in ThinkEdge SE360 V2. The models without wireless module come with SMA fillers. x86 WLAN antennas WLAN antennas are optional parts, available for the models with wireless module. Two antennas for x86 WLAN can be installed in ThinkEdge SE360 V2.

  • Page 33: Rear View

    Figure 5. Front I/O fillers for 10/25GbE I/O module USB Type-A filler (x2) RJ-45 filler (x3) USB Type-C filler (x2) SFP28 filler (x4 Rear view This section contains information about the LEDs and connectors on the rear of the server. Note: Depending on the model, your server might look slightly different from the illustration.
  • Page 34 If applicable, before connecting DC power source to the server, remove the header from the corresponding power connector. 1. Loosen the two captive screws that secure the header; then, remove the header from the power connector. Figure 7. Removing the header 2. Store the header for future use. ThinkEdge SE360 V2 User Guide...

  • Page 35: Rear View With Ac Pib Module

    WLAN antennas WLAN antennas are optional parts, available for the models with wireless module. Two antennas for x86 WLAN can be installed in ThinkEdge SE360 V2. The models without wireless module come with SMA fillers. XCC WLAN antennas WLAN antennas are optional parts, available for the models with wireless module. Two antennas for XCC WLAN can be installed in ThinkEdge SE360 V2.

  • Page 36: Rear I/O Filler

    WLAN antennas WLAN antennas are optional parts, available for the models with wireless module. Two antennas for x86 WLAN can be installed in ThinkEdge SE360 V2. The models without wireless module come with SMA fillers. XCC WLAN antennas WLAN antennas are optional parts, available for the models with wireless module. Two antennas for XCC WLAN can be installed in ThinkEdge SE360 V2.

  • Page 37: Bottom View

    Figure 11. Top view Note: Depending on the model, your server might look slightly different from the illustration. Table 7. Components visible from the top view Fan 1 Processor Fan 2 Processor air baffle Rear operator panel Air flow sensor board (on the bottom side of processor air baffle) (Optional) Power input board (PIB) module Top intrusion switch...

  • Page 38: System-Board Layout

    For more information about the LEDs that are available on the system board, see “System-board LEDs” on page 379. System-board connectors The following illustration shows the internal connectors on the system board. ThinkEdge SE360 V2 User Guide...

  • Page 39: System-Board Switches

    Figure 13. System-board connectors Table 9. System-board connectors Air flow switch connector Power module board (PMB) connector Intrusion switch connector GND busbar for PMB Fan 1 connector P12V busbar for PMB Air flow sensor board connector MicroSD socket Fan 2 connector Riser slot PCIe Gen 3 / SATA connector TCM connector...
  • Page 40 (Reserved) (Reserved) Normal (default) XCC COM port Enables XCC connection to the Normal (default) serial port Machine Engine (ME) ME boots to recovery Normal (default) recovery override (Reserved) (Reserved) Normal (default) (Reserved) (Reserved) Normal (default) ThinkEdge SE360 V2 User Guide...

  • Page 41: Slot And Drive Bay Numbering

    Table 10. System-board switches (continued) Usage description Switches Switch Switch name block number Enables ME update mode Machine Engine (ME) Normal (default) firmware security override XCC force update Enables XCC force update Normal (default) FPGA power Ignores Power Permission and Normal (default) permission override allows system to power-on...
  • Page 42 Bottom side of M.2 cabled adapter Slot 4 / M.2 Bay 3 Slot 6 / M.2 Bay 5 Bay 0, 1 • 7mm drive Bay 0 and 1 – The upper bay: Bay 0 – The lower bay: Bay 1 ThinkEdge SE360 V2 User Guide...
  • Page 43 Slot 7 to 10 / M.2 Bay 6 to 9 on M.2 adapter Top side of M.2 adapter Slot 9 / M.2 Bay 8 Slot 7 / M.2 Bay 6 Bottom side of M.2 adapter Slot 10 / M.2 Bay 9 Slot 8 / M.2 Bay 7 Slot 11, 12 / M.2 Bay 10, 11 on bottom M.2 cabled adapter Slots on bottom M.2 cabled adapter...

  • Page 44: System Leds

    Slot 2 / M.2 Bay 1 Slot 1 / M.2 Bay 0 System LEDs See the following section for information on available system LEDs. For more information, refer to “Troubleshooting by system LEDs” on page 373. ThinkEdge SE360 V2 User Guide...

  • Page 45: Chapter 3. Parts List

    Tier 1 CRU at your request with no service agreement, you will be charged for the installation. • T2: Tier 2 customer replaceable unit (CRU). You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 46 2. Click Parts. 3. Enter the serial number to view a listing of parts for your server. Front shipping bracket Networking dust filter Rack dust filter 2U2N enclosure Rear shipping bracket Enclosure bracket Node dummy filler ThinkEdge SE360 V2 User Guide...
  • Page 47 Type For more information about ordering parts: 1. Go to and navigate to the support page for your server. http://datacentersupport.lenovo.com 2. Click Parts. 3. Enter the serial number to view a listing of parts for your server. PCIe adapter PCIe low-profile filler...
  • Page 48 Front operator panel Wireless adapter Chassis x86 WLAN module XCC WLAN and Bluetooth module Bluetooth antenna with cable Bluetooth antenna filler 1GbE I/O module board M.2 drive M.2 drive heat sink 10/25GbE I/O module board ThinkEdge SE360 V2 User Guide...

  • Page 49: Power Cords

    Several power cords are available, depending on the country and region where the server is installed. To view the power cords that are available for the server: 1. Go to: http://dcsc.lenovo.com/#/ 2. Click Preconfigured Model or Configure to order. 3. Enter the machine type and model for your server to display the configurator page.
  • Page 50 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. • Power cords for a specific country or region are usually available only in that country or region. ThinkEdge SE360 V2 User Guide...

  • Page 51: Chapter 4. Unboxing And Setup

    They might be required to receive warranty service. Identify the server and access the Lenovo XClarity Controller This section contains instruction on how to identify your server and where to find the Lenovo XClarity Controller access information.
  • Page 52 Lenovo XClarity Controller network access label In addition, the Lenovo XClarity Controller network access label is attached to the pull-out information tab located near the lower right corner in the front of the chassis, with MAC address and secure activation code accessible with a pull.
  • Page 53 Figure 19. Lenovo XClarity Controller network access label on the pull-out information tab Service Label and QR code In addition, the system Service Label is located on the inside surface of the top cover, provides a quick response (QR) code for mobile access to service information. You can scan the QR code with a mobile device using a QR code reader application and get quick access to the Service Information web page.

  • Page 54: Server Setup Checklist

    4. If necessary, mount the server or install the server to an enclosure. See “Configuration guide” on page 5. Connect all external cables to the server. See Chapter 2 “Server components” on page 19 connectors locations. ThinkEdge SE360 V2 User Guide...
  • Page 55 • You can press the power button. • The server can restart automatically after a power interruption. • The server can respond to remote power-on requests sent to the Lenovo XClarity Controller. Note: You can access the management processor interface to configure the system without powering on the server.
  • Page 56 5. Back up the server configuration. 6. Install the applications and programs for which the server is intended to be used. 7. Configure ThinkEdge security features. See “Activate/unlock the system and configure ThinkEdge security features” on page 356. ThinkEdge SE360 V2 User Guide...

  • Page 57: Chapter 5. Hardware Replacement Procedures

    • Do not attempt to lift an object that might be too heavy for you. If you have to lift a heavy object, read the following precautions carefully: – Make sure that you can stand steadily without slipping. – Distribute the weight of the object equally between your feet. © Copyright Lenovo 2023...

  • Page 58: Safety Inspection Checklist

    1 & IEC 60950-1, the standard for Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.

  • Page 59: System Reliability Guidelines

    Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.

  • Page 60: Handling Static-Sensitive Devices

    • When handling a device, carefully hold it by the edges or the frame. • Do not touch solder joints, pins, or exposed circuitry. • Keep the device from others’ reach to prevent possible damages. ThinkEdge SE360 V2 User Guide...

  • Page 61: Memory Module Installation Rules And Order

    Supported memory types For information on the types of memory module supported by this server, see “Memory” section in “Technical specifications” on page Information about optimizing memory performance and configuring memory is available at the Lenovo Press website: https://lenovopress.lenovo.com/servers/options/memory In addition, you can take advantage of a memory configurator, which is available at the following site: https://dcsc.lenovo.com/#/memory_configuration...
  • Page 62 Setup Utility to enable the new DIMM manually. Attention: • Do not mix x4 and x8 DIMMs. • Install DIMMs of the same speed for optimal performance. Otherwise, the BIOS will find and run the lowest speed among all channels. ThinkEdge SE360 V2 User Guide...

  • Page 63: Dram Dimms Installation Order

    • You can press the power button. • The server can restart automatically after a power interruption. • The server can respond to remote power-on requests sent to the Lenovo XClarity Controller. For information about powering off the server, see “Power off the server”...

  • Page 64: Power Off The Server

    Power off the server The server remains in a standby state when it is connected to a power source, allowing the Lenovo XClarity Controller to respond to remote power-on requests. To remove all power from the server (power status LED off), you must disconnect all power cables.

  • Page 65: Rack Mount Configuration

    Table 15. Supported configurations of SE360 V2 mounting options (continued) Desktop mount Rack mount Wall mount/ DIN-rail mount ceiling mount System fan • Front-to-rear air flow √ √ direction • Rear-to-front air flow √ √ √ direction Optional components enabling dust filter measurement feature** The following components are supported only when fans with rear-to-front air flow direction are installed: √...
  • Page 66 Loosen the captive screw on the top. Figure 22. Loosening the screws Step 2. Pull the shipping bracket to remove it from the enclosure. Figure 23. Removing the shipping bracket Remove the node from the enclosure S002 ThinkEdge SE360 V2 User Guide...
  • Page 67 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 68 See “Install the rear dust filter” on page Remove the enclosure from the rack Procedure Step 1. Loosen the two thumb screws on the front of the enclosure to disengage it from the rack. ThinkEdge SE360 V2 User Guide...
  • Page 69 Figure 27. Disengaging the enclosure from the rack Step 2. Remove the enclosure from the rack. Carefully slide out the enclosure until it stops. Depending on the rail kit, press or lift the release latches. Carefully pull the enclosure away from the rack. Figure 28.
  • Page 70 409. Step 5. If necessary, remove the rear shipping bracket. Loosen the fifteen screws that secure the rear shipping bracket. Figure 30. Loosening the screws Pull the shipping bracket to remove it from the enclosure. ThinkEdge SE360 V2 User Guide...
  • Page 71 Figure 31. Removing the shipping bracket Install a node to the rack Follow instructions in this section to install a node to the rack. About this task S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 72 Depending on the rail kit, remove the redundant screws from the enclosure. To install the enclosure to ThinkEdge 600mm Ball Bearing Rail Kit, remove the middle one of the three screws; one for each side, total two screws should be removed. ThinkEdge SE360 V2 User Guide...
  • Page 73 Figure 34. The screw on the enclosure to be removed To install the enclosure to the rail kit except for ThinkEdge 600mm Ball Bearing Rail Kit, remove the screw which is the closest to the rear of the enclosure; one for each side, total two screws should be removed.
  • Page 74 Depending on the rail kit, press or lift the release latches. Push the enclosure all the way into the rack until the enclosure locks into place with a click. ThinkEdge SE360 V2 User Guide...
  • Page 75 Figure 37. Installing the enclosure to the rack Step 6. Fasten the two thumb screws on the front of the enclosure to secure it to the rack. Figure 38. Securing the enclosure to the rack Install the node to the enclosure Procedure Step 1.
  • Page 76 Align the guide pins on the enclosure bracket to the rear of the node. Push the enclosure bracket to the node; then, secure the enclosure bracket with four screws. Figure 40. Installing the enclosure bracket ThinkEdge SE360 V2 User Guide...
  • Page 77 Step 5. If a node filler is installed in the node bay, remove it first. Loosen the two screws that secure the node filler. Remove the node filler from the node bay. Keep the node filler in a safe place for future use. Figure 41.
  • Page 78 Figure 44. Installing the shipping bracket Step 2. Secure the captive screws of the shipping bracket. Fasten the captive screw on the top. Fasten the four captive screws on both sides. Fasten the three captive screws on the front. ThinkEdge SE360 V2 User Guide...

  • Page 79: Wall Mount/Ceiling Mount Configuration

    Figure 45. Fastening the screws Wall mount/ceiling mount configuration Follow instructions in this section to remove and install the wall mount/ceiling mount configuration. Remove a node from the wall or the ceiling Follow instructions in this section to remove a node from the wall or the ceiling. About this task Attention: •...
  • Page 80 To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Step 3. Remove the node bracket from the wall-mount plate. Loosen the eight screws that secure the node bracket. ThinkEdge SE360 V2 User Guide...
  • Page 81 Figure 47. Removing the node bracket Slide the node bracket until the guide pins on the wall-mount plate are seated in the large opening of the keyhole; then, remove the node bracket from the wall-mount plate. Figure 48. Removing the node bracket Chapter 5 Hardware replacement procedures...
  • Page 82 Note: Make sure that the SMA connectors are shortened into the chassis; if the SMA connectors are extended and out of the chassis, the node can not be removed successfully. Figure 50. Shortening the SMA connectors ThinkEdge SE360 V2 User Guide...
  • Page 83 Step 7. Loosen the eight screws (four for each side) that secure the bottom plate to remove the plate from the node. Figure 51. Removing the bottom plate Step 8. Depending on the model, loosen the four screws or thumbscrews that secure the side bracket to remove the bracket from the node;...
  • Page 84 Align the node bracket with the guide pins on the wall-mount plate. Push the node bracket toward the wall-mount plate; then, slide the node bracket until the guide pins are seated in the small opening of keyholes. ThinkEdge SE360 V2 User Guide...
  • Page 85 Figure 55. Assembling the node sleeve Secure the node bracket with eight screws. Figure 56. Assembling the node sleeve Chapter 5 Hardware replacement procedures...
  • Page 86 Step 1. The wall mount configuration requires four M4 screws and four M6 screws. Prepare screws and related parts for this task. Note: The appropriate length of the screw base should be assessed by qualified professionals. ThinkEdge SE360 V2 User Guide...
  • Page 87 Table 16. Max screw size for the inner four M4 screws Ø10 mm 3 mm 4 mm Table 17. Screw size for the outer four M6 screws Max: Ø14 mm Max: 3.4 mm 4-6 mm Chapter 5 Hardware replacement procedures...
  • Page 88 Figure 57. Separating the node bracket Step 3. Loosen the eight screws that secure the two side brackets (four for each side bracket) to disassemble the node bracket. Figure 58. Disassembling the node bracket ThinkEdge SE360 V2 User Guide...
  • Page 89 Step 4. If applicable, remove the WLAN antennas. See “Remove the WLAN antennas” on page 299. Step 5. If applicable, turn the screw between the two SMA connectors clockwise to shorten the connectors into the chassis. Note: Make sure that the SMA connectors are shortened into the chassis; if the SMA connectors are extended and out of the chassis, the node can not be installed successfully.
  • Page 90 Note: Make sure to fasten the screws to the screw holes close to the node. Figure 62. Installing the bottom plate Step 8. If applicable, fully extend the SMA connectors, and install the WLAN antennas. See “Install the WLAN antennas” on page 321. ThinkEdge SE360 V2 User Guide...
  • Page 91 Step 9. (Optional) To mount the node on a flat wall with no screw holes, drill eight screw holes on the wall if necessary. Press the wall-mount plate against the mounting location. Mark the locations of screw holes with a pencil. Drill eight screw holes as marked.
  • Page 92 Align the node bracket with the guide pins on the wall-mount plate. Push the node bracket toward the wall-mount plate; then, slide the node bracket until the guide pins are seated in the small opening of keyholes. ThinkEdge SE360 V2 User Guide...
  • Page 93 Figure 67. Installing the node bracket Secure the node sleeve with eight screws. Figure 68. Installing the node bracket Chapter 5 Hardware replacement procedures...

  • Page 94: Din Rail Configuration

    • Reserve 500 mm of clearance in front of the node for installation/removal procedure. Note: Depending on the model, your server might look slightly different from the illustration. Procedure Step 1. If applicable, remove the security bezel. ThinkEdge SE360 V2 User Guide...
  • Page 95 Unlock the security bezel with the key. Press the tab to disengage the security bezel. Pivot the security bezel outward, and remove the security bezel. Figure 70. Removing the security bezel Step 2. Power off the server and peripheral devices and disconnect the power cords and all external cables.
  • Page 96 Figure 72. Shortening the SMA connectors Step 6. Loosen the four screws that secure the two DIN rail clips; then, remove the clips from the node sleeve. ThinkEdge SE360 V2 User Guide...
  • Page 97 Figure 73. Removing the DIN rail clips Step 7. Loosen the eight screws (four for each side) that secure the bottom plate to remove the plate from the node. Figure 74. Removing the bottom plate Step 8. Depending on the model, loosen the four screws or thumbscrews that secure the side bracket to remove the bracket from the node;...
  • Page 98 If necessary, secure the two side brackets to the bottom plate with eight screws (four for each bracket) to assemble the node bracket. Note: Make sure to align the “L” and “R” logos on the front of side brackets with the logos on the bottom plate. ThinkEdge SE360 V2 User Guide...
  • Page 99 Figure 77. Assembling the node sleeve After this task is completed To reinstall the node to the DIN rail, see “Install a node to the DIN rail” on page Install a node to the DIN rail Follow instructions in this section to install a node to the DIN rail. About this task S002 CAUTION:...
  • Page 100 Note: There are “L” and “R” logos marked on the front of side brackets which represent the left bracket and the right bracket (viewed from the front of the node). Make sure to install the brackets with correct orientation shown in the illustration. ThinkEdge SE360 V2 User Guide...
  • Page 101 Figure 80. Installing the side brackets with screws Figure 81. Installing the side brackets with thumbscrews Step 5. Secure the bottom plate to the node with eight screws (four for each side). Note: Make sure to fasten the screws to the screw holes close to the node. Chapter 5 Hardware replacement procedures...
  • Page 102 Mount the node sleeve to the DIN rail. Hook the top side of DIN rail clips onto the rail at an angle. Pivot the node sleeve toward the DIN rail, and ensure the DIN rail clips are securely seated. ThinkEdge SE360 V2 User Guide...
  • Page 103 Figure 84. Installing the node sleeve Step 9. Connect the power cable and other necessary external cables to the node. Step 10. Power on the server and any peripheral devices. See “Power on the server” on page Step 11. (Optional) If necessary, install the security bezel. Note: When the security bezel is installed, the front operator panel and USB Type-C connectors are not accessible.

  • Page 104: Dust Filter Replacement

    Loosen the three captive screws on the front. Loosen the four captive screws on both sides. Loosen the captive screw on the top. Figure 86. Loosening the screws Step 2. Pull the shipping bracket to remove it from the enclosure. ThinkEdge SE360 V2 User Guide...

  • Page 105: Install The Dust Filter To The Shipping Bracket

    Figure 87. Removing the shipping bracket Step 3. Remove the dust filters from the shipping bracket. Notes: • Depending on the configuration, some parts in the following illustration might not come with the system. • For optimal server operation, make sure to install a replacement dust filter. Figure 88.
  • Page 106 Note: Depending on the configuration, some parts in the following illustration might not come with the system. Figure 89. Installing the dust filters Step 2. Push the shipping bracket toward the enclosure until it is firmly seated. ThinkEdge SE360 V2 User Guide...

  • Page 107: Remove The Rear Dust Filter

    Figure 90. Installing the shipping bracket Step 3. Secure the captive screws of the shipping bracket. Fasten the captive screw on the top. Fasten the four captive screws on both sides. Fasten the three captive screws on the front. Figure 91. Fastening the screws Remove the rear dust filter Follow instructions in this section to remove the rear dust filter.
  • Page 108 “Install the rear dust filter” on page • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo Video ThinkEdge SE360 V2 User Guide...

  • Page 109: Install The Rear Dust Filter

    Important: With air flow sensor board installed, SE360 V2 BMC supports dust filter measurement feature to check the status of the rear dust filter. Log in to Lenovo XClarity Controller web interface, and go to Utilization ➙ Fan Speed (RPM) ➙ Dust Filter Measurement to take the measurement by selecting Run immediately (once), or by setting a regular schedule.

  • Page 110: Node Component Replacement

    • Before you remove or make changes to drives, drive controllers (including controllers that are integrated on the system board), drive backplanes, or drive cables, make sure to back up all important data stored in drives. ThinkEdge SE360 V2 User Guide...
  • Page 111 • Before you remove any component of a RAID array (drive, RAID card, etc.), back up all RAID configuration information. Note: Make sure you have the drive bay fillers available if some drive bays will be left empty after the removal.
  • Page 112 Firmware and driver download: You might need to update the firmware or driver after replacing a component. • Go to https://datacentersupport.lenovo.com/products/servers/thinkedge/se360v2/7dam/downloads/driver-list/ to see the latest firmware and driver updates for your server. • Go to “Update the firmware” on page 350 for more information on firmware updating tools. Procedure ThinkEdge SE360 V2 User Guide...
  • Page 113 Step 1. If a drive filler is installed in the drive bay, remove it first. Keep the drive filler in a safe place for future use. Slide the release latch to unlock the handle. The handle opens automatically. Grasp and pull the handle to remove the drive filler from the drive bay. Figure 98.
  • Page 114 • If the yellow drive status LED of a drive is lit continuously, the drive is malfunctioning and must be replaced. • If the green drive activity LED is flashing, the drive is functioning. Demo Video ThinkEdge SE360 V2 User Guide...

  • Page 115: Air Baffle And Air Flow Sensor Board

    Watch the procedure on YouTube Air baffle and air flow sensor board replacement Follow instructions in this section to remove and install the air baffles and the air flow sensor board. Remove the bottom air baffle Follow instructions in this section to remove the bottom air baffle. About this task S002 CAUTION:...
  • Page 116 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. S012 ThinkEdge SE360 V2 User Guide...
  • Page 117 CAUTION: Hot surface nearby. Attention: • Read “Installation Guidelines” on page 47 “Safety inspection checklist” on page 48 to ensure that you work safely. • For proper cooling and airflow, reinstall the air baffle before powering on the server. Operating the server with the air baffle removed might damage server components.
  • Page 118 Pinch the blue touch points on the air baffle; then, lift the air baffle to remove it. Attention: For proper cooling and airflow, reinstall the air baffle before powering on the server. Operating the server with the air baffle removed might damage server components. ThinkEdge SE360 V2 User Guide...
  • Page 119 Figure 104. Removing the air baffle Note: Depending on the model, your server might look slightly different from the illustration. After this task is completed • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 120 Watch the procedure on YouTube Remove the processor air baffle and air flow sensor board Follow instructions in this section to remove the processor air baffle and air flow sensor board. About this task S002 ThinkEdge SE360 V2 User Guide...
  • Page 121 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 122 Lift the air baffle out of the chassis. Attention: For proper cooling and airflow, reinstall the air baffle before powering on the server. Operating the server with the air baffle removed might damage server components. ThinkEdge SE360 V2 User Guide...
  • Page 123 Figure 107. Removing the air baffle Step 2. Remove the air flow sensor board from the processor air baffle. Loosen the two screws that secure the air flow sensor board. Pull up the Mylar film. Lift the air flow sensor board to remove it from the air baffle. Figure 108.
  • Page 124 • For proper cooling and airflow, reinstall the air baffle before powering on the server. Operating the server with the air baffle removed might damage server components. Procedure Step 1. Adjust the processor air baffle according to the configuration. Pivot the divider until it clicks into place. ThinkEdge SE360 V2 User Guide...
  • Page 125 For the configuration with full-height PCIe adapter For the configuration without full-height PCIe adapter Step 2. Proceed to the section corresponding to the configuration: • To install the processor air baffle without air flow sensor board, see “Install the processor air baffle”...
  • Page 126 Gently pinch the air baffle as shown, and align the air baffle tabs with the slots on the chassis. Then, lower the air baffle into the chassis until it is seated in place. Figure 111. Installing the air baffle After this task is completed ThinkEdge SE360 V2 User Guide...

  • Page 127: Bluetooth Antenna Replacement

    Complete the parts replacement. See “Complete the parts replacement” on page 324. Demo Video Watch the procedure on YouTube Bluetooth antenna replacement Follow instructions in this section to remove and install the Bluetooth antenna. Remove the Bluetooth antenna Follow instructions in this section to remove the Bluetooth antenna. About this task S002 CAUTION:...
  • Page 128 Disconnect the Bluetooth antenna cable from the wireless adapter. Pinch and press the side of the cable holder on the XCC WLAN and Bluetooth module; then, lift up one end of the cable holder from the wireless adapter. ThinkEdge SE360 V2 User Guide...
  • Page 129 Figure 114. Lifting the cable holder Pivot the cable holder to unlock position. Figure 115. Pivoting the cable holder Hook the Bluetooth antenna cable with the wrench as shown; then, gently remove the cable from the connector and the cable clip. Chapter 5 Hardware replacement procedures...
  • Page 130 Figure 117. Pivoting the cable holder Press the side of the cable holder; then, insert the cable holder to the slot on the wireless adapter. Make sure the cables are secured by the cable holder. ThinkEdge SE360 V2 User Guide...
  • Page 131 Figure 118. Inserting the cable holder Step 4. Remove the Bluetooth antenna. Loosen the screw nut that secures the Bluetooth antenna with the wrench. Remove the screw nut, and remove the washer if applicable. Note: The washer is an optional part. Figure 119.
  • Page 132 • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Install the Bluetooth antenna Follow instructions in this section to install the Bluetooth antenna. About this task S002 CAUTION: ThinkEdge SE360 V2 User Guide...
  • Page 133 The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 134 Pinch and press the side of the cable holder on the XCC WLAN and Bluetooth module; then, lift up one end of the cable holder from the wireless adapter. Figure 125. Lifting the cable holder Pivot the cable holder to unlock position. ThinkEdge SE360 V2 User Guide...
  • Page 135 Figure 126. Pivoting the cable holder If applicable, remove the protection cover from the cable. Gently press the cable connector down until it clicks in the connector on the WLAN module. Figure 127. Connecting the cable Pivot the cable holder to lock position.
  • Page 136 Figure 129. Inserting the cable holder Step 4. Install the wireless adapter. Align the wireless adapter with the standoffs on the system board; then, lower the wireless adapter until it is firmly seated. Secure the wireless adapter with three screws. ThinkEdge SE360 V2 User Guide...

  • Page 137: Bottom M.2 Cabled Adapter And M.2 Drive

    Figure 130. Installing the wireless adapter After this task is completed • After completing the task with the wrench that comes in the PMB air baffle, store the wrench back to the PMB air baffle for future use, and secure the wrench with one screw. Figure 131.
  • Page 138 “Remove the bottom air baffle” on page 105. Remove an M.2 drive If necessary, remove an M.2 drive from the bottom M.2 cabled adapter. Step 1. Locate the M.2 drive to be removed. Slots on bottom M.2 cabled adapter ThinkEdge SE360 V2 User Guide...
  • Page 139 Slot 11 / M.2 Bay 10 Slot 12 / M.2 Bay 11 Step 2. Remove the M.2 drive. Loosen the screw that secures the M.2 drive. Pivot the rear side of the M.2 drive away from the M.2 adapter. Remove the M.2 drive from the slot. Note: If necessary, repeat this procedure to the other M.2 drive to be removed.
  • Page 140 Take the retainer out of the keyhole. Insert the retainer into the correct keyhole. Press and hold both sides of the retainer. Slide the retainer toward the small opening of the keyhole until it is seated in place. ThinkEdge SE360 V2 User Guide...
  • Page 141 Figure 134. Adjusting the M.2 retainer Install the bottom M.2 cabled adapter and M.2 drives Follow instructions in this section to install the bottom M.2 adapter and M.2 drives. About this task S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 142 Step 1. Locate the slot to install the M.2 drive. Note: Slot 11 and Slot 12 on the bottom M.2 cabled adapter are available to install M.2 drives. Do not install M.2 drives to other slots. ThinkEdge SE360 V2 User Guide...
  • Page 143 Slots on bottom M.2 cabled adapter Slot 11 / M.2 Bay 10 Slot 12 / M.2 Bay 11 Step 2. If necessary, install an M.2 heat sink to the M.2 drive to be installed. See “Install an M.2 heat sink” on page 185.

  • Page 144: Cmos Battery (Cr2032) Replacement

    S004 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 145 • Lenovo has designed this product with user safety in mind. The lithium battery must be handled properly to avoid potential danger. Make sure to follow instructions in this topic while replacing the battery. • The CMOS battery must be replaced with another unit of the same type (CR2032).
  • Page 146 Attention: Avoid excessive force on the CMOS battery, as it might damage the socket on the system board and result in system board replacement. Figure 139. Removing the CMOS battery After this task is completed ThinkEdge SE360 V2 User Guide...
  • Page 147 S004 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 148 Consider the following when replacing the CMOS battery. • Lenovo has designed this product with user safety in mind. The lithium battery must be handled properly to avoid potential danger. Make sure to follow instructions in this topic while replacing the battery.

  • Page 149: Fan Direction Switch With Cable

    Note: If 3V security battery is replaced, the system enters System Lockdown Mode and needs to be activated or unlocked. See “Activate or unlock the system” on page 357. Step 3. Install the CMOS battery. Place the CMOS battery on top of the socket with the positive (+) symbol facing up. Press the battery into the seat until it clicks in place.
  • Page 150 Figure 142. Removing the fan direction switch Step 4. Remove the fan direction switch. Push the top of the switch with a pointed tool to disengage the switch from the slot. Rotate the switch as shown. ThinkEdge SE360 V2 User Guide...
  • Page 151 Remove the switch from the chassis. Figure 143. Removing the fan direction switch After this task is completed • Install a replacement unit. See “Install the fan direction switch with cable” on page 141. • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 152 “System-board connectors for cable routing” on page 327 to locate the connector. Figure 145. Installing the fan direction switch After this task is completed Complete the parts replacement. See “Complete the parts replacement” on page 324. Demo Video ThinkEdge SE360 V2 User Guide...

  • Page 153: Fan Module Replacement

    Watch the procedure on YouTube Fan module replacement Follow instructions in this section to remove and install a fan module. Remove a fan module Follow instructions in this section to remove a fan module. About this task S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 154 Loosen the four captive screws that secure the fan module with a PH1 screwdriver. Figure 146. Removing the fan module Step 4. Pinch the blue touch points; then, lift the fan module to remove it. ThinkEdge SE360 V2 User Guide...
  • Page 155 Figure 147. Removing the fan module Attention: DO NOT disassemble the fan module. Attempting to disassemble the fan module might cause damage to the components. After this task is completed • Install a replacement unit. See “Install a fan module” on page 146.
  • Page 156 • Touch the static-protective package that contains the component to any unpainted metal surface on the server; then, remove it from the package and place it on a static-protective surface. Procedure Step 1. Align the fan module with the fan slot; then, lower the fan module into the fan slot. ThinkEdge SE360 V2 User Guide...
  • Page 157 Figure 148. Installing the fan module Step 2. Fasten the four captive screws to secure the fan module with a PH1 screwdriver. Step 3. Connect the fan cable to the system board. See “Fan module cable routing” on page 334. Chapter 5 Hardware replacement procedures...

  • Page 158: Front Operator Panel Replacement

    The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkEdge SE360 V2 User Guide...
  • Page 159 Attention: • Read “Installation Guidelines” on page 47 “Safety inspection checklist” on page 48 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page •...
  • Page 160 Connect the cables to the front operator panel. See “Operator panel cable routing” on page 337. After this task is completed Complete the parts replacement. See “Complete the parts replacement” on page 324. Demo Video Watch the procedure on YouTube ThinkEdge SE360 V2 User Guide...

  • Page 161: Internal Power Supply Unit (Ac Pmb)

    Internal power supply unit (AC PMB) replacement Follow instructions in this section to remove and install the internal power supply unit (AC PMB). Note: The internal power supply unit is also called AC power module board (AC PMB). Remove the internal power supply unit (AC PMB) Follow instructions in this section to remove the internal power supply unit (AC PMB).
  • Page 162 Figure 152. Placing the signal cable Step 2. Loosen the screws that secure the two grounding cables to disconnect the cables from chassis internal power supply unit. ThinkEdge SE360 V2 User Guide...
  • Page 163 Figure 153. Disconnecting the grounding cables Step 3. Disconnect the power cable and PMB LED cable rom the internal power supply unit. Press and hold the power cable latch. Disconnect the power cable from the internal power supply unit. Disconnect the PMB LED cable from the internal power supply unit. Figure 154.
  • Page 164 • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Install the internal power supply unit (AC PMB) Follow instructions in this section to install the internal power supply unit (AC PMB). ThinkEdge SE360 V2 User Guide...
  • Page 165 S001 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Connect all power cords to a properly wired and grounded electrical outlet/source. • Connect any equipment that will be attached to this product to properly wired outlets/sources. •...
  • Page 166 Important: Make sure that the busbars are seated in the holes of internal power supply unit as shown in the illustration. If necessary, press the blue touch points shown in the illustration. ThinkEdge SE360 V2 User Guide...
  • Page 167 Figure 158. Installing the internal power supply unit Notes: • Do not let the pull tapes be bent or covered. Make sure the pull tapes are on the upper side of the internal power supply unit. Step 3. Fasten the two screws on the front side of internal power supply unit. Figure 159.
  • Page 168 1. Place the signal cable between the front operator panel and rear operator panel back into the chassis. Figure 161. Placing the signal cable 2. Complete the parts replacement. See “Complete the parts replacement” on page 324. ThinkEdge SE360 V2 User Guide...

  • Page 169: Intrusion Switch With Cable Replacement

    Intrusion switch with cable replacement Follow instructions in this section to remove and install the intrusion switch with cable. Remove the top intrusion switch with cable Follow instructions in this section to remove the top intrusion switch with cable. About this task S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the...
  • Page 170 Pinch and slide the intrusion switch to remove it. Figure 163. Removing intrusion switch with cable Step 4. Separate the bracket from the intrusion switch cable. Figure 164. Separating the intrusion switch from the bracket After this task is completed ThinkEdge SE360 V2 User Guide...
  • Page 171 • Install a replacement unit. See “Install the top intrusion switch with cable” on page 161. • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo Video Watch the procedure on YouTube Install the top intrusion switch with cable...
  • Page 172 “Complete the parts replacement” on page 324. Demo Video Watch the procedure on YouTube Remove the bottom intrusion switch with cable Follow instructions in this section to remove the bottom intrusion switch with cable. About this task ThinkEdge SE360 V2 User Guide...
  • Page 173 S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 174 Remove the intrusion switch. Loosen the screw that secures the intrusion switch. Pinch and slide the intrusion switch to remove it. Figure 169. Removing intrusion switch with cable Step 4. Separate the bracket from the intrusion switch cable. ThinkEdge SE360 V2 User Guide...
  • Page 175 Figure 170. Separating the intrusion switch from the bracket After this task is completed • Install a replacement unit. See “Install the bottom intrusion switch with cable” on page 165. • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 176 Secure the intrusion switch with one screw. Figure 172. Installing intrusion switch with cable Step 3. Connect the intrusion switch cable to the I/O module board. ThinkEdge SE360 V2 User Guide...

  • Page 177: I/O Module Board And M.2 Boot Drive

    Figure 173. Bottom intrusion switch cable routing Intrusion switch connector on the I/O module board After this task is completed Complete the parts replacement. See “Complete the parts replacement” on page 324. Demo Video Watch the procedure on YouTube I/O module board and M.2 boot drive replacement Follow instructions in this section to remove and install the I/O module board and M.2 boot drives.
  • Page 178 Note: The slots are numbered to indicate the installation order. If only one M.2 drive is to be installed to the I/O module board, install the M.2 drive in Slot 1. Slots on I/O module board ThinkEdge SE360 V2 User Guide...
  • Page 179 Slot 2 / M.2 Bay 1 Slot 1 / M.2 Bay 0 Step 2. Remove the M.2 drive. Loosen the screw that secures the M.2 drive. Pivot the rear side of the M.2 drive away from the M.2 adapter. Remove the M.2 drive from the slot. Note: If necessary, repeat this procedure to the other M.2 drive to be removed.
  • Page 180 If necessary, remove the I/O-board power and signal cable from the chassis. Procedure Step 1. Pull up the Mylar film. Step 2. Remove the I/O-board power cable and signal cable from the cable clips. Step 3. Stick the Mylar film back to the node. ThinkEdge SE360 V2 User Guide...
  • Page 181 Figure 176. I/O-board cable routing Mylar film Cable clips Step 4. Remove the top cover. See “Remove the top cover” on page 197. Step 5. Remove the riser assembly. (Before disconnecting the cables of riser assembly, remove the processor air baffle.) See “Remove the riser assembly from the node”...
  • Page 182 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Attention: ThinkEdge SE360 V2 User Guide...
  • Page 183 The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see https://serverproven.lenovo.com • Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
  • Page 184 Note: Depending on the model, the I/O board might look slightly different from the illustrations in this section. Step 1. Install the I/O module board. Align the I/O module board with the guide pins on the chassis. ThinkEdge SE360 V2 User Guide...
  • Page 185 Lower the I/O module board down until it is firmly seated. Secure the I/O module board with six screws. Figure 180. Installing the I/O module board Step 2. Connect the cables to the I/O module board. Twist the I/O-board signal cable as shown; then, connect the signal cable and the power cable to the I/O module board.
  • Page 186 Note: If necessary, repeat this procedure to the other M.2 drive to be installed. Figure 182. Installing an M.2 drive After this task is completed Complete the parts replacement. See “Complete the parts replacement” on page 324. Demo Video Watch the procedure on YouTube ThinkEdge SE360 V2 User Guide...

  • Page 187: Kensington Lock Replacement

    Watch the procedure on YouTube Kensington lock replacement Follow instructions in this section to remove and install the Kensington lock. Remove the Kensington lock Follow instructions in this section to remove the Kensington lock. About this task Attention: • Read “Installation Guidelines”...

  • Page 188: Lock Position Switch With Cable

    The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To ThinkEdge SE360 V2 User Guide...
  • Page 189 remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Attention: • Read “Installation Guidelines” on page 47 “Safety inspection checklist” on page 48 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server”...
  • Page 190 Pinch the edge of the keylock bracket; then, lift the bracket and remove the system security keylock from the chassis. Figure 186. Removing the system security keylock Step 6. Disconnect the lock position switch cable from the I/O module board. ThinkEdge SE360 V2 User Guide...
  • Page 191 Figure 187. Lock position switch cable routing Lock position switch connector on the I/O module board Step 7. Loosen the screw that secures the lock position switch; then, remove the switch from the chassis. Figure 188. Removing the lock position switch with cable Chapter 5 Hardware replacement procedures...
  • Page 192 Fold the cable as shown; then, lower the lock position switch into the chassis, and push the switch toward the chassis wall. Make sure that the screw hole on the bracket aligns with the screw hole on the chassis. Secure the lock position switch with one screw. ThinkEdge SE360 V2 User Guide...
  • Page 193 Figure 189. Installing the lock position switch with cable Step 2. Pull up the Mylar film, and connect the lock position switch cable to the I/O module board; then, stick the Mylar film back to the node, and make sure that the lock position switch cable is routed between the Mylar film and the chassis as shown.
  • Page 194 Step 5. Secure the system security keylock with one screw Figure 192. Fastening the screw After this task is completed 1. Complete the parts replacement. See “Complete the parts replacement” on page 324. Demo Video ThinkEdge SE360 V2 User Guide...

  • Page 195: M.2 Heat Sink Replacement

    Watch the procedure on YouTube M.2 heat sink replacement Follow instructions in this section to remove and install an M.2 heat sink. Remove an M.2 heat sink Follow instructions in this section to remove an M.2 heat sink. About this task Attention: •...

  • Page 196: Memory Module Replacement

    Figure 195. Installing the M.2 heat sink After this task is completed Complete the parts replacement. See “Complete the parts replacement” on page 324. Memory module replacement Follow instructions in this section to remove and install a memory module. ThinkEdge SE360 V2 User Guide...
  • Page 197 Remove a memory module Follow instructions in this section to remove a memory module. About this task S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 198 Place the tip of the tool in the recess on the top of the retaining clip. Carefully rotate the retaining clip away from the DIMM slot to disengage the memory module. One end of the module will be slightly higher than the other. ThinkEdge SE360 V2 User Guide...
  • Page 199 Figure 197. Opening retaining clip Step 4. Remove the memory module. Lift the higher side of the memory module up with the tool, and hold the memory module. Carefully lift the memory module out of the slot. Figure 198. Removing memory module Chapter 5 Hardware replacement procedures...
  • Page 200 “Memory module installation rules and order” on page 51 for detailed information about memory configuration and setup. Attention: • Read “Installation Guidelines” on page 47 “Safety inspection checklist” on page 48 to ensure that you work safely. ThinkEdge SE360 V2 User Guide...
  • Page 201 • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page • If the node is installed in an enclosure or mounted, remove the node from the enclosure or mount. See “Configuration guide”...
  • Page 202 Figure 199. Memory modules and processor layout ThinkEdge SE360 V2 User Guide...
  • Page 203 Step 4. Open the retaining clip with a memory module tool. Attention: • Due to space constraints, use a memory module tool to open the retaining clips. Do not use pencils or other fragile tools. When you received your server, the memory module tool is in the material box.

  • Page 204: Microsd Card Replacement

    Watch the procedure on YouTube MicroSD card replacement Follow instructions in this section to remove and install the MicroSD card. Remove the MicroSD card Follow instructions in this section to remove the MicroSD card. About this task S002 ThinkEdge SE360 V2 User Guide...
  • Page 205 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 206 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Attention: ThinkEdge SE360 V2 User Guide...

  • Page 207: Node Cover Replacement

    • Read “Installation Guidelines” on page 47 “Safety inspection checklist” on page 48 to ensure that you work safely. • Touch the static-protective package that contains the component to any unpainted metal surface on the server; then, remove it from the package and place it on a static-protective surface. Procedure Step 1.
  • Page 208 Slide and lift the cover to remove it from the chassis; then, place it on a flat clean surface. Attention: • To make sure that there is adequate system cooling, install both top cover and bottom cover before powering on the server. Operating the server with the covers removed might damage server components. ThinkEdge SE360 V2 User Guide...
  • Page 209 • Service label is located on the inside of the top cover. Figure 205. Removing the top cover Step 3. Let the bottom side of the node facing up. Turn the keylock to the lock position with the key, and store the key for future use.
  • Page 210 Figure 207. Unlocking the keylock Step 2. Align the top cover with the guiding slots on both sides of the chassis; then, slide it forward until it is firmly seated. ThinkEdge SE360 V2 User Guide...
  • Page 211 Figure 208. Installing the top cover Step 3. Let the bottom side of the node facing up. Turn the keylock to the lock position with the key, and store the key for future use. Figure 209. Locking the keylock After this task is completed Complete the parts replacement.
  • Page 212 Slide and lift the cover to remove it from the chassis; then, place it on a flat clean surface. Attention: To make sure that there is adequate system cooling, install both top cover and bottom cover before powering on the server. Operating the server with the covers removed might damage server components. ThinkEdge SE360 V2 User Guide...
  • Page 213 Figure 211. Removing bottom cover Step 3. Turn the keylock to the lock position with the key, and store the key for future use. Figure 212. Locking the keylock After this task is completed If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 214 Figure 213. Unlocking the keylock Step 2. Align the bottom cover with the guiding slots on both sides of the chassis; then, hold both sides of the cover and slide it forward until it is firmly seated. ThinkEdge SE360 V2 User Guide...

  • Page 215: Pmb Status Led Cable Replacement

    Figure 214. Installing the bottom cover Step 3. Turn the keylock to the lock position with the key, and store the key for future use. Figure 215. Locking the keylock After this task is completed Complete the parts replacement. See “Complete the parts replacement”...
  • Page 216 Note: If necessary, remove the rear operator panel for easier operation. See “Remove the rear operator panel” on page 226. Step 2. Disconnect the PMB status LED cable from the power module board; then, carefully remove the cable from the cable clip. ThinkEdge SE360 V2 User Guide...
  • Page 217 Figure 216. PMB status LED cable connecting to the DC power module board (DC PMB) PMB status LED connector on the DC power module board (DC PMB) Figure 217. PMB status LED cable connecting to the internal power supply unit (AC PMB) PMB status LED connector on the internal power supply unit (AC PMB) Step 3.
  • Page 218 • Touch the static-protective package that contains the component to any unpainted metal surface on the server; then, remove it from the package and place it on a static-protective surface. Procedure ThinkEdge SE360 V2 User Guide...
  • Page 219 Step 1. Install the PMB status LED cable. Route the PMB status LED cable through the hole on the chassis; then, insert the front end of the PMB status LED cable into the slot until it is firmly seated. Figure 219. Installing the PMB status LED cable Step 2.
  • Page 220 Figure 221. PMB status LED cable connecting to the internal power supply unit (AC PMB) PMB status LED connector on the internal power supply unit (AC PMB) After this task is completed Complete the parts replacement. See “Complete the parts replacement” on page 324. ThinkEdge SE360 V2 User Guide...

  • Page 221: Replacement

    Demo Video Watch the procedure on YouTube Power input board (PIB) module replacement Follow instructions in this section to remove and install the power input board (PIB) module. Remove the PIB module Follow instructions in this section to remove the power input board (PIB) module. About this task S002 CAUTION:...
  • Page 222 • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Install the PIB module Follow instructions in this section to install the power input board (PIB) module. ThinkEdge SE360 V2 User Guide...
  • Page 223 About this task S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 224 After this task is completed 1. Reinstall the internal power supply unit. See “Install the internal power supply unit (AC PMB)” on page 154. 2. Complete the parts replacement. See “Complete the parts replacement” on page 324. ThinkEdge SE360 V2 User Guide...

  • Page 225: Power Module Board (Pmb) Replacement

    Power module board (PMB) replacement Follow instructions in this section to remove and install the power module board (PMB). Remove the power module board (PMB) Follow instructions in this section to remove the power module board (PMB). About this task S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the...
  • Page 226 Disconnect the PMB LED cable from the power module board. Figure 228. PMB LED cable PMB status LED connector on the power module board Step 3. Loosen the three screws that secure the power module board. ThinkEdge SE360 V2 User Guide...
  • Page 227 Figure 229. Loosening the screws Step 4. Remove the power module board. Pinch the pull tapes to lift the power module board slightly up; then, pinch the edge of the power module board and lift it up to disengage it from the chassis. Disconnect all the cables from the power module board, and remove the power module board from the chassis.
  • Page 228 Procedure Step 1. Make sure the signal cable between the front operator panel and rear operator panel is placed outside the chassis. ThinkEdge SE360 V2 User Guide...
  • Page 229 Figure 231. Placing the signal cable Step 2. Install the power module board. Connect the power cables from the PIB module to the power module board. Align the power module board with the busbars on the system board; then, lower the power module board down until it is firmly seated.
  • Page 230 Figure 233. The slots for PMB air baffle Step 3. Secure the power module board with three screws. Figure 234. Securing the power module board Step 4. Connect the PMB LED cable to the power module board. ThinkEdge SE360 V2 User Guide...
  • Page 231 Figure 235. PMB LED cable PMB status LED connector on the power module board After this task is completed 1. Place the signal cable between the front operator panel and rear operator panel back into the chassis. Figure 236. Placing the signal cable 2.

  • Page 232: Processor Heat Sink Replacement

    Processor heat sink replacement Follow instructions in this section to remove and install the processor heat sink. Attention: Before reusing a processor or heat sink, make sure you use Lenovo proven alcohol cleaning pad and thermal grease. Important: The processor in your server can throttle in response to thermal conditions, temporarily lowering its speed to reduce heat output.
  • Page 233 • Do not allow the thermal grease on the processor or heat sink to come in contact with anything. Contact with any surface can compromise the thermal grease, rendering it ineffective. Thermal grease can damage components, such as the electrical connectors in the processor socket. •...
  • Page 234 Apply the thermal grease on the top of the processor with syringe by forming four uniformly spaced dots, while each dot consists of about 0.1 ml of thermal grease. ThinkEdge SE360 V2 User Guide...
  • Page 235 Figure 238. Proper shape of the thermal grease Step 2. Install the processor heat sink. Align the heat sink with the guide pins on the system board; then, lower the heat sink down until it is firmly seated. Fully tighten the four captive screws in the installation sequence shown on the heat-sink label.

  • Page 236: Rear Operator Panel Replacement

    Remove the PMB air baffle. See “Remove the PMB air baffle” on page 107. Step 2. Loosen the two screws that secure the rear operator panel; then, remove the rear operator panel from the chassis. ThinkEdge SE360 V2 User Guide...
  • Page 237 Figure 240. Removing the rear operator panel Step 3. Disconnect the cable from the rear operator panel. After this task is completed • Install a replacement unit. See “Install the rear operator panel” on page 227. • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 238: Riser Assembly Replacement

    Follow instructions in this section to remove and install the riser assembly. Remove the riser assembly from the node Follow instructions in this section to remove the riser assembly from the node. About this task S002 CAUTION: ThinkEdge SE360 V2 User Guide...
  • Page 239 The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 240 • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo Video Watch the procedure on YouTube ThinkEdge SE360 V2 User Guide...
  • Page 241 Remove components from the left wing of riser assembly Follow instructions in this section to remove components from the left wing of riser assembly. About this task S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 242 Loosen the six screws that secure the M.2 cabled adapter; then, slide the adapter outward to remove it from the riser cage. Figure 245. Removing the M.2 cabled adapter Disconnect the power cable from Power connector 1 and Power connector 2 on the M.2 cabled adapter. ThinkEdge SE360 V2 User Guide...
  • Page 243 Top side of M.2 cabled adapter MCIO 1 connector Power connector 1 Power connector 2 Step 2. Remove an M.2 drive from the M.2 cabled adapter. Locate the M.2 drive to be removed. Top side of M.2 cabled adapter Slot 3 / M.2 Bay 2 Slot 5 / M.2 Bay 4 Bottom side of M.2 cabled adapter Chapter 5...
  • Page 244 • If no PCIe adapter is to be installed to this slot, to save the holder for future use, insert the holder to the slot on riser cage, and secure the holder with one screw. ThinkEdge SE360 V2 User Guide...
  • Page 245 Figure 247. Removing the PCIe adapter Step 2. Disconnect all the cables from the PCIe cabled riser card. Step 3. Remove the PCIe cabled riser card from the riser cage. Loosen the two screws that secure the riser card. Remove the riser card. Figure 248.
  • Page 246 Remove PCIe assembly + geotracking module Important: Geotracking module is a Third Party device. As such, third party options are excluded from Lenovo Statement of Limited Warranty. Engage third party for support. See ThinkEdge SE360 V2 Product Guide on for more information.
  • Page 247 Figure 251. Removing the geotracking module Step 2. Remove the geotracking module cage. Loosen the two screws that secure the geotracking module cage. Figure 252. Removing the geotracking module cage Push the geotracking module cage as shown to disengage the tabs from the slots. Slide the geotracking module cage outward to remove it from the riser cage.
  • Page 248 Demo Video Watch the procedure on YouTube Remove components from the right wing of riser assembly Follow instructions in this section to remove components from the right wing of riser assembly. About this task S002 ThinkEdge SE360 V2 User Guide...
  • Page 249 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 250 Slide the riser card upward until the guide pins are seated in the large opening of the keyholes; then, remove the riser card from the riser cage. Figure 257. Removing the riser card Step 3. Remove an M.2 drive from the M.2 adapter. Locate the M.2 drive to be removed. ThinkEdge SE360 V2 User Guide...
  • Page 251 Top side of M.2 adapter Slot 9 / M.2 Bay 8 Slot 7 / M.2 Bay 6 Bottom side of M.2 adapter Slot 10 / M.2 Bay 9 Slot 8 / M.2 Bay 7 Loosen the screw that secures the M.2 drive. Pivot the rear side of the M.2 drive away from the M.2 adapter.
  • Page 252 Note: If no PCIe adapter is to be installed to this slot, insert the PCIe filler and secure it with one screw. Figure 259. Removing the PCIe adapter Step 2. Remove the PCIe riser card from the riser cage. Loosen the two screws that secure the riser card. ThinkEdge SE360 V2 User Guide...
  • Page 253 Slide the riser card upward until the guide pins are seated in the large opening of the keyholes; then, remove the riser card from the riser cage. Figure 260. Removing the riser card After this task is completed • Install a replacement unit. See “Install components to the right wing of riser assembly”...
  • Page 254 “Install an M.2 heat sink” on page 185. If necessary, adjust the retainer to accommodate the size of the M.2 drive to be installed. See “Adjust the retainer on the M.2 adapter” on page 130. ThinkEdge SE360 V2 User Guide...
  • Page 255 Hold the M.2 drive at an angle, and insert the drive into the M.2 slot. Lower the rear side of the M.2 drive down to the M.2 adapter. Secure the M.2 drive with one screw. Figure 261. Installing an M.2 drive Note: If necessary, repeat this procedure to other M.2 drives to be installed.
  • Page 256 Secure the riser card with two screws. Figure 264. Installing the riser card Step 2. Install the PCIe adapter to the riser cage. ThinkEdge SE360 V2 User Guide...
  • Page 257 (Optional) If a PCIe filler is installed in the slot, loosen the screw that secures the filler; then, remove the filler. Save the filler for future use. Align the PCIe adapter with the slot; then, carefully slide the adapter into the slot until it is firmly seated.
  • Page 258 Install an M.2 drive to the M.2 cabled adapter. Locate the slot to install the M.2 drive. Top side of M.2 cabled adapter Slot 3 / M.2 Bay 2 Slot 5 / M.2 Bay 4 Bottom side of M.2 cabled adapter ThinkEdge SE360 V2 User Guide...
  • Page 259 Slot 4 / M.2 Bay 3 Slot 6 / M.2 Bay 5 If necessary, install an M.2 heat sink to the M.2 drive to be installed. See “Install an M.2 heat sink” on page 185. If necessary, adjust the retainer to accommodate the size of the M.2 drive to be installed. See “Adjust the retainer on the M.2 adapter”...
  • Page 260 Secure the M.2 cabled adapter with six screws. Figure 268. Installing the M.2 adapter Connect the signal cable to the M.2 cabled adapter. Connect MCIO 1 connector; then, connect MCIO 2 connector. ThinkEdge SE360 V2 User Guide...
  • Page 261 Figure 269. Disconnecting the signal cable MCIO 1 connector MCIO 2 connector After this task is completed • Reinstall the riser assembly to the node. See “Install the riser assembly to the node” on page 259. • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 262 Secure the PCIe adapter with one screw. Insert the holder into the corresponding slot to cover the corner of the PCIe adapter; then, secure the holder with one screw. Figure 271. Installing the PCIe adapter ThinkEdge SE360 V2 User Guide...
  • Page 263 Step 3. Connect the cables to the PCIe cabled riser card. PCIe cabled riser card Power connector MCIO 1 connector MCIO 2 connector After this task is completed • Reinstall the riser assembly to the node. See “Install the riser assembly to the node” on page 259.
  • Page 264 Backplane 2 NVMe 0 connector Step 3. Install Backplane 2. Align Backplane 2 with the guide pins; then, lower Backplane 2 toward the riser cage until it is firmly seated. Secure Backplane 2 with four screws. ThinkEdge SE360 V2 User Guide...
  • Page 265 Install PCIe assembly + geotracking module Important: Geotracking module is a Third Party device. As such, third party options are excluded from Lenovo Statement of Limited Warranty. Engage third party for support. See ThinkEdge SE360 V2 Product Guide on for more information.
  • Page 266 Align the two tabs of geotracking module cage with the slots on riser cage; then, push the geotracking module cage toward the riser cage until it is seated in place. The edge of geotracking module cage should be inserted between the PCIe adapter and the riser cage. ThinkEdge SE360 V2 User Guide...
  • Page 267 Figure 276. Installing the geotracking module cage Push the geotracking module cage as shown until the two tabs are firmly seated in the slots. Figure 277. Installing the geotracking module cage Secure the geotracking module cage with two screws. Chapter 5 Hardware replacement procedures...
  • Page 268 PCIe cabled riser card Power connector MCIO 1 connector MCIO 2 connector After this task is completed • Reinstall the riser assembly to the node. See “Install the riser assembly to the node” on page 259. ThinkEdge SE360 V2 User Guide...
  • Page 269 • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo Video Watch the procedure on YouTube Install the riser assembly to the node Follow instructions in this section to install the riser assembly to the node.
  • Page 270 “Install the processor air baffle and air flow sensor board” on page 114. Note: Make sure to adjust the processor air baffle according to the configuration. For the configuration with full-height PCIe adapter For the configuration without full-height PCIe adapter ThinkEdge SE360 V2 User Guide...
  • Page 271 Step 4. Align the front of the riser assembly with the edge of the chassis; then, lower the riser assembly to the node. Figure 280. Lowering the riser assembly Step 5. Secure the riser assembly to the node. Tighten the three captive screws on the top of the riser assembly. Tighten the three screws on both sides of the node.
  • Page 272 Note: To make sure adequate system cooling, the cables should be routed away from the space for PMB air baffle. Figure 282. Cable routing for riser assembly After this task is completed ThinkEdge SE360 V2 User Guide...
  • Page 273 Complete the parts replacement. See “Complete the parts replacement” on page 324. Demo Video Watch the procedure on YouTube 7mm drive backplane configuration Procedure Step 1. Connect the riser assembly cables. Note: If necessary, remove the memory modules from DIMM slot 3 and 4 for easier operation. See “Remove a memory module”...
  • Page 274 Push the cables toward the riser cage until the cables are seated in the notch of riser cage. Push the rubber part of processor air baffle to bend it until it is against the cables. ThinkEdge SE360 V2 User Guide...
  • Page 275 Figure 284. Routing the cables Step 5. Secure the riser assembly to the node. Tighten the three captive screws on the top of the riser assembly. Tighten the three screws on both sides of the node. Tighten the two thumbscrews in the front of the riser assembly. Figure 285.
  • Page 276 MCIO 1 connector connector MCIO 2 connector PCIe Gen 4 MCIO 2 connector Connect the power cable to M.2 cabled adapter / PCIe cabled riser card power connector M.2 cabled adapter power connector on the system board. ThinkEdge SE360 V2 User Guide...
  • Page 277 Connect the signal cable to PCIe Gen 4 MCIO 1 connector on the system board. Connect the signal cable to PCIe Gen 4 MCIO 2 connector on the system board. Step 2. Reinstall the processor air baffle. See “Install the processor air baffle and air flow sensor board” on page 114.
  • Page 278 Bundle the riser assembly cables together with a velcro strap; then, push the bundled cables toward the riser card. Note: To make sure adequate system cooling, the cables should be routed away from the space for PMB air baffle. ThinkEdge SE360 V2 User Guide...

  • Page 279: Rubber Feet Replacement

    Figure 289. Cable routing for riser assembly After this task is completed Complete the parts replacement. See “Complete the parts replacement” on page 324. Demo Video Watch the procedure on YouTube Rubber feet replacement Follow instructions in this section to remove and install the rubber feet. Remove the rubber feet Follow instructions in this section to remove the rubber feet.
  • Page 280 Procedure Step 1. Let the bottom side of the node facing up. Step 2. Remove the film on the rubber feet. Step 3. Stick the rubber feet to the node as shown. ThinkEdge SE360 V2 User Guide...

  • Page 281: System Board Replacement

    Figure 291. Installing the rubber feet After this task is completed Complete the parts replacement. See “Complete the parts replacement” on page 324. Demo Video Watch the procedure on YouTube System board replacement (trained technician only) Follow instructions in this section to remove and install the system board. Important: This task must be operated by trained technicians.
  • Page 282 Manage the Self Encryption Drive Authentication Key (SED AK) For ThinkEdge SE360 V2 with SED installed, the SED AK can be managed in Lenovo XClarity Controller. After setting up the server or making changes to the configuration, backing up the SED AK is a must operation to prevent data loss in the hardware failure case.
  • Page 283 Procedure Step 1. Make preparation for this task. Record all system configuration information, such as Lenovo XClarity Controller IP addresses, vital product data, and the machine type, model number, serial number, Universally Unique Identifier, and asset tag of the server.
  • Page 284 Step 4. Loosen the seven standoffs and two screws that secure the system board. Note: Loosen the standoffs with a Phillips screwdriver or a flat-head screwdriver. ThinkEdge SE360 V2 User Guide...
  • Page 285 Figure 292. The screws and standoffs on the system board Step 5. Lift the right end of the system board up; then, remove the system board from the chassis. Chapter 5 Hardware replacement procedures...
  • Page 286 Firmware and driver download: You might need to update the firmware or driver after replacing a component. • Go to https://datacentersupport.lenovo.com/products/servers/thinkedge/se360v2/7dam/downloads/driver-list/ to see the latest firmware and driver updates for your server. • Go to “Update the firmware” on page 350 for more information on firmware updating tools. Procedure ThinkEdge SE360 V2 User Guide...
  • Page 287 Step 1. Place the left end of the system board into the chassis; then, lower the right end into the chassis. Figure 294. Installing the system board Step 2. Secure the system board with two screws and seven standoffs. Chapter 5 Hardware replacement procedures...
  • Page 288 • Fasten the standoffs with a Phillips screwdriver or a flat-head screwdriver. Step 3. Connect the I/O-board power cable and signal cable to the system board. Note: Make sure to route the I/O-board power cable between the standoff and the chassis as shown. ThinkEdge SE360 V2 User Guide...
  • Page 289 Peel away the XClarity Controller network access label on the processor heat sink and attach it to the network access tag on the front of the server. Figure 297. Lenovo XClarity Controller network access label on the pull-out information tab After this task is completed 1.
  • Page 290 “Update the Vital Product Data (VPD)” on page 280. Note: If the node is installed in a ThinkEdge SE360 V2 2U2N Enclosure, change the machine type for proper operation. See “Change the machine type for operating in an enclosure (trained technician only)”...
  • Page 291 Using Lenovo XClarity Provisioning Manager Steps: 1. Start the server and press the key according to the on-screen instructions. The Lenovo XClarity Provisioning Manager interface is displayed by default. 2. Choose System Summary. The “System Summary” tab page is displayed.
  • Page 292 2. Implement the following IPMI commands: ipmitool raw 0x3a 0x0c 0xE9 0x01 0x10 0x37 0x44 0x42 0x4E 0x43 0x54 0x4F 0x31 0x57 0x57 3. For data security purpose, make sure to disable IPMI again on Lenovo XClarity Controller web interface or Lenovo XClarity Essentials OneCLI.
  • Page 293 Note: Although the setting undefined is available as a policy setting, it should not be used. • From Lenovo XClarity Essentials OneCLI Note: Please note that a Local IPMI user and password must be setup in Lenovo XClarity Controller for remote accessing to the target system.
  • Page 294 To enable UEFI Secure Boot from Lenovo XClarity Provisioning Manager: 1. Start the server and press the key specified in the on-screen instructions to display the Lenovo XClarity Provisioning Manager interface. (For more information, see the “Startup” section in the LXPM documentation compatible with your server at https://pubs.lenovo.com/lxpm-overview/...

  • Page 295: Wireless Adapter And Wlan/Bluetooth Module Replacement

    OneCli.exe config set SecureBootConfiguration.SecureBootSetting Enabled --bmc <userid>:<password>@<ip_ address> where: – <userid>:<password> are the credentials used to access the BMC (Lenovo XClarity Controller interface) of your server. The default user ID is USERID, and the default password is PASSW0RD (zero, not an uppercase o) –...
  • Page 296 Pinch and press the side of the cable holder; then, lift up one end of the cable holder from the wireless adapter. Figure 298. Lifting the cable holder Pivot the cable holder to unlock position. ThinkEdge SE360 V2 User Guide...
  • Page 297 Figure 299. Pivoting the cable holder Hook the cable with the wrench as shown; then, gently remove the cable from the connector and the cable clip. Note: Repeat this step until all the cables are removed from the wireless adapter. Figure 300.
  • Page 298 • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page • If the node is installed in an enclosure or mounted, remove the node from the enclosure or mount. See “Configuration guide” on page Watch the procedure ThinkEdge SE360 V2 User Guide...
  • Page 299 A video of this procedure is available at YouTube: https://www.youtube.com/playlist?list=PLYV5R7hVcs- AooAU9z6S2EXObfHoLImDm Procedure Step 1. Make preparation for this task. Remove the top cover. See “Remove the top cover” on page 197. Remove the PMB air baffle. See “Remove the PMB air baffle” on page 107.
  • Page 300 Figure 304. Removing the WLAN/Bluetooth module heat sink Step 6. Remove the WLAN/Bluetooth module. Press the retainer to disengage the WLAN/Bluetooth module. Lift up the front end of the WLAN/Bluetooth module at an angle. Remove the WLAN/Bluetooth module from the slot. ThinkEdge SE360 V2 User Guide...
  • Page 301 Figure 305. Removing the WLAN/Bluetooth module After this task is completed • Install a replacement unit. See “Install the WLAN/Bluetooth modules” on page 291. • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 302 If applicable, remove the film from the thermal pad on the wireless adapter. Figure 307. Removing the film from thermal pad Step 4. Install the WLAN/Bluetooth module. Insert the WLAN/Bluetooth module into the slot at an angle. Press the WLAN/Bluetooth module down until it clicks into place. ThinkEdge SE360 V2 User Guide...
  • Page 303 Note: Make sure that the WLAN/Bluetooth module is firmly secured by the retainer. If the retainer does not engage with the module, press the retainer and adjust the module until the module is firmly secured. Figure 308. Installing the WLAN/Bluetooth module Step 5.
  • Page 304 • Touch the static-protective package that contains the component to any unpainted metal surface on the server; then, remove it from the package and place it on a static-protective surface. ThinkEdge SE360 V2 User Guide...
  • Page 305 Watch the procedure A video of this procedure is available at YouTube: https://www.youtube.com/playlist?list=PLYV5R7hVcs- AooAU9z6S2EXObfHoLImDm Procedure Step 1. Install the wireless adapter. Align the wireless adapter with the standoffs on the system board; then, lower the wireless adapter until it is firmly seated. Secure the wireless adapter with three screws.
  • Page 306 If applicable, remove the protection cover from the cable. Gently press the cable connector down until it clicks in the connector on the WLAN module. Note: Repeat this step to connect all the necessary cables to the wireless adapter. ThinkEdge SE360 V2 User Guide...
  • Page 307 Figure 313. Connecting the cable Pivot the cable holder to lock position. Figure 314. Pivoting the cable holder Press the side of the cable holder; then, insert the cable holder to the slot on the wireless adapter. Make sure the cables are secured by the cable holder. Chapter 5 Hardware replacement procedures...

  • Page 308: Wlan Antenna And Sma Assembly

    After this task is completed • Complete the parts replacement. See “Complete the parts replacement” on page 324. • The firmware information can be found in Lenovo XClarity Controller. Go to “Update the firmware” on page 350 for more information on firmware updating tools.
  • Page 309 Remove the WLAN antennas Follow instructions in this section to remove the WLAN antennas. About this task Attention: • Read “Installation Guidelines” on page 47 “Safety inspection checklist” on page 48 to ensure that you work safely. Watch the procedure A video of this procedure is available at YouTube: https://www.youtube.com/playlist?list=PLYV5R7hVcs- AooAU9z6S2EXObfHoLImDm...
  • Page 310 • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page • If the node is installed in an enclosure or mounted, remove the node from the enclosure or mount. See “Configuration guide” on page ThinkEdge SE360 V2 User Guide...
  • Page 311 Procedure Step 1. Make preparation for this task. If applicable, remove the WLAN antennas. See “Remove the WLAN antennas” on page 299. If applicable, turn the screw between the two SMA connectors clockwise to shorten the connectors into the chassis. Note: Make sure that the SMA connectors are shortened into the chassis;...
  • Page 312 Depending on the model, remove the SMA assembly or the SMA filler. For the model without wireless module, remove the SMA filler. Loosen the screw that secures the SMA filler. Lift the SMA filler to remove it. ThinkEdge SE360 V2 User Guide...
  • Page 313 Figure 322. Removing the SMA filler For the model with wireless module, go to Step 2 on page 303 to remove the SMA assembly. Step 2. Locate the cables of PMB side SMA assembly on the wireless adapter. Step 3. Disconnect the cables from the wireless adapter.
  • Page 314 Hook the cable with the wrench as shown; then, gently remove the cable from the connector and the cable clip. Note: Repeat this step to remove the other cable of PMB side SMA assembly from the wireless adapter. Figure 325. Disconnecting the cable Pivot the cable holder to lock position. ThinkEdge SE360 V2 User Guide...
  • Page 315 Figure 326. Pivoting the cable holder Press the side of the cable holder; then, insert the cable holder to the slot on the wireless adapter. Figure 327. Inserting the cable holder Step 4. Gently remove the cables from the cable guide and the cable clip on the chassis. Step 5.
  • Page 316 • After completing the task with the wrench that comes in the PMB air baffle, store the wrench back to the PMB air baffle for future use, and secure the wrench with one screw. Figure 331. Storing the wrench ThinkEdge SE360 V2 User Guide...
  • Page 317 • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Remove the processor side SMA assembly or SMA filler Procedure Step 1. Remove the processor air baffle.
  • Page 318 Hook the cable with the wrench as shown; then, gently remove the cable from the connector and the cable clip. Note: Repeat this step to remove the other cable of processor side SMA assembly from the wireless adapter. ThinkEdge SE360 V2 User Guide...
  • Page 319 Figure 335. Disconnecting the cable Pivot the cable holder to lock position. Figure 336. Pivoting the cable holder Press the side of the cable holder; then, insert the cable holder to the slot on the wireless adapter. Chapter 5 Hardware replacement procedures...
  • Page 320 Step 10. Loosen the screw that secures the bracket; then, separate the bracket from the SMA assembly. Figure 339. Removing the bracket Step 11. Loosen the cables with the wrench; then, remove the cables from the bracket. ThinkEdge SE360 V2 User Guide...
  • Page 321 Figure 340. Loosening the cables from the bracket After this task is completed • Install a replacement unit. See “Install the SMA assemblies” on page 311. • After completing the task with the wrench that comes in the PMB air baffle, store the wrench back to the PMB air baffle for future use, and secure the wrench with one screw.
  • Page 322 Note: This task requires a wrench. If necessary, use the wrench that comes in the PMB air baffle. Loosen the screw that secures the wrench to disengage the wrench from the air baffle. Figure 343. Disengaging the wrench Step 2. Locate the SMA assembly to be installed: ThinkEdge SE360 V2 User Guide...
  • Page 323 Figure 344. SMA assembly locations Processor side SMA assembly (SMA connector 1, PMB side SMA assembly (SMA connector 3, 4) Step 3. If the bracket is secured to the SMA assembly, loosen the screw that secure the bracket; then, separate the bracket from the SMA assembly. Figure 345.
  • Page 324 The gray cable (X X C C C C W W L L A A N N # # 1 1 ) The white cable (X X C C C C W W L L A A N N # # 2 2 ) – For the PMB side SMA assembly: ThinkEdge SE360 V2 User Guide...
  • Page 325 The blue cable (x x 8 8 6 6 W W L L A A N N # # 3 3 ) The black cable (x x 8 8 6 6 W W L L A A N N # # 4 4 ) Step 6.
  • Page 326 WLAN and Bluetooth module Step 8. Connect the cables to the wireless adapter. Pinch and press the side of the cable holder; then, lift up one end of the cable holder from the wireless adapter. ThinkEdge SE360 V2 User Guide...
  • Page 327 Figure 349. Lifting the cable holder Pivot the cable holder to unlock position. Figure 350. Pivoting the cable holder Locate the corresponding connector on the wireless adapter. Chapter 5 Hardware replacement procedures...
  • Page 328 If applicable, remove the protection cover from the cable. Gently press the cable connector down until it clicks in the connector on the WLAN module. Note: Repeat this step to connect all the necessary cables to the wireless adapter. ThinkEdge SE360 V2 User Guide...
  • Page 329 Figure 352. Connecting the cable Pivot the cable holder to lock position. Figure 353. Pivoting the cable holder Press the side of the cable holder; then, insert the cable holder to the slot on the wireless adapter. Make sure the cables are secured by the cable holder. Chapter 5 Hardware replacement procedures...
  • Page 330 After this task is completed • After completing the task with the wrench that comes in the PMB air baffle, store the wrench back to the PMB air baffle for future use, and secure the wrench with one screw. ThinkEdge SE360 V2 User Guide...
  • Page 331 Figure 356. Storing the wrench • Complete the parts replacement. See “Complete the parts replacement” on page 324. Install the WLAN antennas Follow instructions in this section to install the WLAN antennas. About this task Attention: • Read “Installation Guidelines” on page 47 “Safety inspection checklist”...
  • Page 332 Important: When the SMA connectors are fully extended as shown in the following illustration, STOP turning the screw counterclockwise. Turning the screw excessively might cause damage to the components. Figure 358. Extending the SMA connectors ThinkEdge SE360 V2 User Guide...
  • Page 333 Step 4. Place a washer between the antenna and the server if necessary; then, rotate the antenna clockwise until it is firmly secured to the chassis. Note: The suggested fastening torque is 3.5 Kgf-cm. Figure 359. Installing a WLAN antenna Note: The optional kit of antenna comes with a washer.

  • Page 334: Complete The Parts Replacement

    9. If applicable, install the header when the power connector is not used. The connector could be damaged without proper protection. a. Locate the power connector. See “Rear view” on page b. Insert the header to the power connector which is not used. c. Fasten two captive screws to secure the header. ThinkEdge SE360 V2 User Guide...
  • Page 335 11. Power on the server and any peripheral devices. See “Power on the server” on page 12. Update the server configuration. • Download and install the latest device drivers: http://datacentersupport.lenovo.com • Update the system firmware. See “Update the firmware” on page 350.
  • Page 336 ThinkEdge SE360 V2 User Guide...

  • Page 337: Chapter 6. Internal Cable Routing

    Intrusion switch connector M.2 cabled adapter / PCIe cabled riser card power connector Fan 1 connector GPU power connector Air flow sensor board connector M.2 cabled adapter power connector Fan 2 connector I/O module board signal connector © Copyright Lenovo 2023...

  • Page 338: Drive Backplane Connectors

    See this section to locate the connectors on Backpalne 1. Backplane 1 Backplane power connector NVMe 1 connector SATA connector Backplane 2 See this section to locate the connector on Backplane 2. Backplane 2 NVMe 0 connector ThinkEdge SE360 V2 User Guide...

  • Page 339: I/O Module Board Connectors

    I/O module board connectors See this section to locate the connectors in the I/O module board. I/O module board Backplane power connector I/O module board power connector Lock position switch connector I/O module board signal connector Intrusion switch connector M.2 cabled adapter connectors See this section to locate the connectors in the M.2 cabled adapter.

  • Page 340: Pcie Cabled Riser Card Connectors

    MCIO 2 connector Power module board (PMB) connectors See this section to locate the connectors in the power module board. • “DC power module board (DC PMB)” on page • “Internal power supply (AC PMB)” on page ThinkEdge SE360 V2 User Guide...
  • Page 341 DC power module board (DC PMB) PMB status LED connector Power connector 1 Power connector 2 Chapter 6 Internal cable routing...

  • Page 342: Connectors

    Internal power supply unit (AC PMB) PMB status LED connector Power connector DC Power input board (PIB) module connectors See this section to locate the connectors in the DC PIB module. ThinkEdge SE360 V2 User Guide...

  • Page 343: Cable Routing

    DC PIB module RJ-45 UART connector Power connector 2 Power connector 1 Air flow sensor board and fan direction switch cable routing See this section to learn how to do cable routing for air flow sensor board and fan direction switch. Cable From To: System board...

  • Page 344: Fan Module Cable Routing

    Fan 2 connector Intrusion switch cable routing See this section to learn how to do cable routing for intrusion switches. • “Top intrusion switch” on page 334 • “Bottom intrusion switch” on page 335 Top intrusion switch ThinkEdge SE360 V2 User Guide...

  • Page 345: I/O Module Board Cable Routing

    Cable From System board: Intrusion switch Top intrusion switch connector Bottom intrusion switch Cable From I/O module board: Intrusion switch Bottom intrusion switch connector I/O module board cable routing See this section to learn how to do cable routing for I/O board Chapter 6 Internal cable routing...

  • Page 346: Lock Position Switch Cable Routing

    “Install the I/O module board and M.2 boot drives” on page 172 for the complete procedure of I/O module board cable routing. Lock position switch cable routing See this section to learn how to do cable routing for lock position switch cable. ThinkEdge SE360 V2 User Guide...

  • Page 347: Operator Panel Cable Routing

    Cable From I/O module board: Lock position switch Lock position switch cable Chassis connector Operator panel cable routing See this section to learn how to do cable routing for front operator panel and rear operator panel. Chapter 6 Internal cable routing...
  • Page 348 Front operator panel Rear operator panel 370mm Note: Press cable into the space between the standoff and the chassis, and route the cable along the chassis as shown. Figure 362. Front operator panel cable routing ThinkEdge SE360 V2 User Guide...

  • Page 349: Power Module Board And Power Input Board Module Cable Routing

    Power module board and power input board module cable routing See this section to learn how to do cable routing for power module board (PMB) and power input board (PIB) module. DC PIB module and DC power module board (DC PMB) •...

  • Page 350: Ac Pib Module And Internal Power Supply Unit

    AC PIB module and internal power supply unit (AC PMB) • “Grounding cable of AC PIB module” on page 340 • “Power cable” on page 341 • “PMB status LED cable” on page 341 Grounding cable of AC PIB module ThinkEdge SE360 V2 User Guide...

  • Page 351: (Ac Pmb)

    From Chassis AC PIB module Grounding connector on internal power supply unit (AC PMB) Power cable From Power connector on internal power supply unit (AC AC PIB module PMB) PMB status LED cable Chapter 6 Internal cable routing...

  • Page 352: Cable Routing

    Cable length 100mm M.2 cabled adapter / PCIe cabled riser Power connector card power connector MCIO 1 connector MCIO 1 connector 140/120mm MCIO 2 connector MCIO 2 connector System board to bottom M.2 cabled adapter ThinkEdge SE360 V2 User Guide...
  • Page 353 Top side of the node Bottom side of the node Cable From: System board To: Bottom M.2 cabled adapter Cable length Chapter 6 Internal cable routing...
  • Page 354 200mm PCIe Gen 3 / SATA connector MCIO 1 connector M.2 cabled adapter power connector Power connector 1 350mm 7mm drive backplane configuration Top side of the node Bottom side of the node ThinkEdge SE360 V2 User Guide...
  • Page 355 Cable From Cable length Backpalne 1: NVMe 1 connector System board: PCIe Gen 4 MCIO 1 130/175mm connector Backplane 2: NVMe 0 connector System board: PCIe Gen 3 / SATA 150mm Backpalne 1: SATA connector connector Backpalne 1: Backplane power I/O module board: Backplane power 300mm connector...

  • Page 356: Routing

    PCIe Gen 4 MCIO 1 connector MCIO 2 connector PCIe Gen 4 MCIO 2 connector WLAN antenna and Bluetooth antenna cable routing See this section to learn how to do cable routing for WLAN antenna and Bluetooth antenna. ThinkEdge SE360 V2 User Guide...
  • Page 357 Figure 363. WLAN antenna cable routing Figure 364. WLAN antenna and Bluetooth antenna cable routing Note: The orientation of the following table aligns with the above illustration. Chapter 6 Internal cable routing...
  • Page 358 Connector 2 of The left The center The right x86 WLAN x86 WLAN connector of connector of connector of module module XCC WLAN and XCC WLAN and XCC WLAN and Bluetooth Bluetooth Bluetooth module module module ThinkEdge SE360 V2 User Guide...

  • Page 359: Chapter 7. System Configuration

    The following methods are available to set the network connection for the Lenovo XClarity Controller if you are not using DHCP: • If a monitor is attached to the server, you can use Lenovo XClarity Provisioning Manager to set the network connection.

  • Page 360: Update The Firmware

    ID button. To connect using the Lenovo XClarity Administrator Mobile app: 1. Connect the USB cable of your mobile device to the Lenovo XClarity Controller USB connector on the server. 2. On your mobile device, enable USB tethering.
  • Page 361 Windows Server, Red Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) operating system distributions. Machine-type-specific firmware-only Static Bundles (Service Packs) are also available. Firmware updating tools See the following table to determine the best Lenovo tool to use for installing and setting up the firmware: Tool Update Core...
  • Page 362 4. Bare Metal Update (BMU) only. • Lenovo XClarity Provisioning Manager From Lenovo XClarity Provisioning Manager, you can update the Lenovo XClarity Controller firmware, the UEFI firmware, and the Lenovo XClarity Provisioning Manager software. Note: By default, the Lenovo XClarity Provisioning Manager Graphical User Interface is displayed when you start the server and press the key specified in the on-screen instructions.
  • Page 363 • Lenovo XClarity Controller If you need to install a specific update, you can use the Lenovo XClarity Controller interface for a specific server. Notes: – To perform an in-band update through Windows or Linux, the operating system driver must be installed and the Ethernet-over-USB (sometimes called LAN over USB) interface must be enabled.

  • Page 364: Install And Update The Driver For X86 Wlan Module (Intel Ax210)

    • Lenovo XClarity Integrator offerings Lenovo XClarity Integrator offerings can integrate management features of Lenovo XClarity Administrator and your server with software used in a certain deployment infrastructure, such as VMware vCenter, Microsoft Admin Center, or Microsoft System Center.
  • Page 365 Step 3. Go to Driver tag and check the driver version which is displayed. Update the driver Complete the following procedure to update the driver for the x86 WLAN module (Intel AX210) on the server. Step 1. Use one of the following method to run Windows Powershell as administrator: •...

  • Page 366: Activate/Unlock The System And Configure Thinkedge Security Features

    Restart the server. Activate/unlock the system and configure ThinkEdge security features ThinkEdge SE360 V2 supports ThinkEdge unique security features. With the security features enabled, the system will enter System Lockdown Mode when tamper events occur, and encrypted data can not be...

  • Page 367: Activate Or Unlock The System

    The status of ThinkEdge unique security features can be changed in Lenovo XClarity Controller. Important: If Lenovo XClarity Controller web interface of the server is different from the information in this section, update the firmware for the server.
  • Page 368 Have a Lenovo ID with proper permission Before activating a system for the first time, make sure to have a Lenovo ID with proper permission to log in to the ThinkShield Key Vault Portal web interface or ThinkShield mobile app.
  • Page 369 Activated” screen. 8. After the system is activated successfully, disable the Bluetooth buttons. a. Go to Lenovo XClarity Controller web interface, and click BMC Configuration ➙ Security. b. Click Bluetooth Button on Panel to disable the Bluetooth buttons. • Portal automatic activation Note: To activate the system through ThinkShield Key Vault Portal web interface for the first time, the system should be claimed by your organization.

  • Page 370: System Lockdown Mode

    • Administrator • Administrator+ 1. Log in to Lenovo XClarity Controller web interface, and go to BMC Configuration ➙ Security ➙ System Lockdown Mode. 2. Press Active button, and then press Apply button. When the status of System Lockdown Mode switches to Inactive, the system is unlocked.

  • Page 371: Manage The Self Encryption Drive Authentication Key (Sed Ak)

    Manage the Self Encryption Drive Authentication Key (SED AK) For ThinkEdge SE360 V2 with SED installed, the SED AK can be managed in Lenovo XClarity Controller. After setting up the server or making changes to the configuration, backing up the SED AK is a must operation to prevent data loss in the hardware failure case.

  • Page 372: Xcc Wlan Configuration

    SE360 V2 with wireless module supports XCC WLAN. XCC WLAN works in STA mode and the features can be configured in Lenovo XClarity Controller. Log in to Lenovo XClarity Controller web interface, and go to BMC Configuration ➙ Network ➙ WLAN to configure XCC WLAN.

  • Page 373: Disconnect From Wlan

    3. Enter User and Password for the WLAN if applicable. Note: When XCC is already connected to WLAN, to change the connection to another WLAN, make sure to select and input the accurate information. Once XCC attempts to establish a new WLAN connection but fails because of incorrect information, XCC will lose WLAN connection and need LAN connection to enable WLAN again.

  • Page 374: Ipv4 Setting

    Log in to Lenovo XClarity Controller web interface, and go to Utilization ➙ Fan Speed (RPM) ➙ Dust Filter Measurement to take the measurement by selecting Run immediately (once), or by setting a regular schedule.
  • Page 375 Figure 366. Dust filter measurement settings After taking the measurement, see Lenovo XClarity Controller Event Log for the status of rear dust filter. For proper operation, replace the rear dust filter according to the action suggestions in the generated event.

  • Page 376: Configure The Firmware

    Several options are available to install and set up the firmware for the server. Important: Lenovo does not recommend setting option ROMs to Legacy, but you can conduct this setting if necessary. Note that this setting prevents UEFI drivers for the slot devices from loading, which may cause negative side effects to Lenovo software, such as LXCA, OneCLI, and XCC.

  • Page 377: Memory Module Configuration

    Specific details about updating firmware using Lenovo XClarity Administrator are available at: http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/server_configuring.html • Lenovo XClarity Controller You can configure the management processor for the server through the Lenovo XClarity Controller Web interface, the command-line interface, or Redfish API. For information about configuring the server using Lenovo XClarity Controller, see: “Configuring the Server”...

  • Page 378: Raid Configuration

    OS logical drives or volumes. An introduction to RAID is available at the following Lenovo Press website: https://lenovopress.lenovo.com/lp0578-lenovo-raid-introduction Detailed information about RAID management tools and resources is available at the following Lenovo Press website: https://lenovopress.lenovo.com/lp0579-lenovo-raid-management-tools-and-resources Intel VROC...

  • Page 379: Back Up The Server Configuration

    – Lenovo XClarity Administrator http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/compute_node_image_deployment.html – Lenovo XClarity Essentials OneCLI https://pubs.lenovo.com/lxce-onecli/onecli_r_uxspi_proxy_tool – Lenovo XClarity Integrator deployment pack for SCCM (for Windows operating system only) https://pubs.lenovo.com/lxci-deploypack-sccm/dpsccm_c_endtoend_deploy_scenario • Single-server Available tools: – Lenovo XClarity Provisioning Manager “OS Installation” section in the LXPM documentation compatible with your server at https:// pubs.lenovo.com/lxpm-overview/...
  • Page 380 ThinkEdge SE360 V2 User Guide...

  • Page 381: Chapter 8. Problem Determination

    An alert is a message or other indication that signals an event or an impending event. Alerts are generated by the Lenovo XClarity Controller or by UEFI in the servers. These alerts are stored in the Lenovo XClarity Controller Event Log. If the server is managed by the Chassis Management Module 2 or by the Lenovo XClarity Administrator, alerts are automatically forwarded to those management applications.
  • Page 382 Lenovo XClarity Controller event log The Lenovo XClarity Controller monitors the physical state of the server and its components using sensors that measure internal physical variables such as temperature, power-supply voltages, fan speeds, and component status. The Lenovo XClarity Controller provides various interfaces to systems management software and to system administrators and users to enable remote management and control of a server.

  • Page 383: Troubleshooting By System Leds

    “Viewing Event Logs” section in the XCC documentation compatible with your server at https:// pubs.lenovo.com/lxcc-overview/ Troubleshooting by system LEDs See the following section for information on available system LEDs. Drive LEDs This topic provides information on drive LEDs. The following table describes the problems that are indicated by drive activity LED and drive status LED.
  • Page 384 ID button, the state of the system ID LED changes. The LED can be changed to on, blinking, or off. You can also use the Lenovo XClarity Controller or a remote management program to change the state of the system ID LED to assist in visually locating the server among other servers.

  • Page 385: Pmb Status Led

    Press this button to force a nonmaskable interrupt to the processor. You might have to use a pen or the end of a straightened paper clip to press the button. You can also use it to force a blue-screen memory dump. Use this button only when you are directed to do so by Lenovo Support. PMB status LED This topic provides information about the PMB status LED and corresponding action suggestions.

  • Page 386: Rear Operator Panel Leds

    (PMB) and the power input board (PIB) module is stable. • Replace the PMB or the PIB module. Rear operator panel LEDs The rear operator panel of the server provides controls and LEDs. ThinkEdge SE360 V2 User Guide...
  • Page 387 Figure 374. Rear operator panel LEDs Table 20. Rear operator panel LEDs “x86 WLAN activity LED (green)” on page 377 “System Error LED (yellow)” on page 378 “XCC WLAN activity LED (green)” on page 377 “Security LED (green)” on page 377 “Security LED (green)”...
  • Page 388 ID button, the state of the system ID LED changes. The LED can be changed to on, blinking, or off. You can also use the Lenovo XClarity Controller or a remote management program to change the state of the system ID LED to assist in visually locating the server among other servers.

  • Page 389: System-Board Leds

    Status Color Description Flashing slowly (once Green The server is turned off and is ready to be turned on. You can press the power per second) button to turn on the server. Green The server is turned on. System-board LEDs The following illustrations show the light-emitting diodes (LEDs) on the system board.

  • Page 390: Leds

    XCC system management port and LAN port LEDs This topic provides information on LEDs of XCC system management port and LAN ports. The LAN ports of ThinkEdge SE360 V2 varies by model. Refer to the following information to identify XCC system management port and LAN port LEDs: •...
  • Page 391 LAN port LEDs of 1GbE I/O module board “XCC system management port LEDs” on page 381 “1GbE RJ-45 LAN port link and activity LED” on page (LAN 3 to 6) “2.5GbE RJ-45 LAN port link and activity LED” on page (LAN 1 and 2) XCC system management port LEDs Description...
  • Page 392 • Green: The network is connected and active. activity LED XCC system Use this green LED to distinguish the network connectivity status: management port • Off: The network link is disconnected. (1GbE RJ-45) link • Green: The network link is established. ThinkEdge SE360 V2 User Guide...

  • Page 393: General Problem Determination Procedures

    3. Remove or disconnect the following devices if applicable, one at a time, until you find the failure. Power on and configure the server each time you remove or disconnect a device. • Any external devices. • Surge-suppressor device (on the server). • Printer, mouse, and non-Lenovo devices. • Each adapter. Chapter 8 Problem determination...

  • Page 394: Resolving Suspected Power Problems

    • The cable must be securely attached at all connections. If the cable is attached but the problem remains, try a different cable. • If you set the Ethernet controller to operate at 100 Mbps or 1000 Mbps, you must use Category 5 cabling. ThinkEdge SE360 V2 User Guide...

  • Page 395: Troubleshooting By Symptom

    Complete the following steps until the problem is solved. 1. With air flow sensor board installed, SE360 V2 BMC supports dust filter measurement feature to check the status of the rear dust filter. Log in to Lenovo XClarity Controller web interface, and go to Utilization Chapter 8...

  • Page 396: Intermittent Problems

    Keyboard problems: Make sure that all cables and the console breakout cable are properly connected and secure. Mouse problems: Make sure that all cables and the console breakout cable are properly connected and secure. ThinkEdge SE360 V2 User Guide...

  • Page 397: Keyboard, Mouse, Kvm Switch Or Usb-Device

    371 for information about viewing the event log. If you are using Linux base operating system, then capture all logs back to Lenovo support for further investigation. Keyboard, mouse, KVM switch or USB-device problems Use this information to solve problems related to a keyboard, mouse, KVM switch or USB-device problems.

  • Page 398: Memory Problems

    • There is no memory mismatch when the server is at the minimum memory configuration. 2. Reseat the memory modules, and then restart the server. 3. Check the POST error log: • If a memory module was disabled by a systems-management interrupt (SMI), replace the memory module. ThinkEdge SE360 V2 User Guide...

  • Page 399: Monitor And Video Problems

    To use the management controller remote presence function, remove the optional video adapter. 3. If the server is installed with the graphical adapters while turning on the server, the Lenovo logo is displayed on the screen after approximately 3 minutes. This is normal operation while the system loads.

  • Page 400: Network Problems

    To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-Lenovo monitor cables might cause unpredictable problems. 2. Reseat the monitor cable.
  • Page 401 2. Generate a new license key and log in again. General WLAN problems The following information provides useful tips to solve general WLAN problems. • [Video] Lenovo Self-Help: How to connect to a wireless network https://support.lenovo.com/videos/ vid100761 • [Video] Trouble connecting to the internet or a wireless network https://support.lenovo.com/videos/...
  • Page 402 • Move the server to an area with less RF noise or a location without shields (metal parts). • Move the server closer to the WLAN AP router. • Adjust the WLAN router’s frequency to a channel with less RF noise. ThinkEdge SE360 V2 User Guide...
  • Page 403 • Some non-Windows operating systems with corresponding inbox driver might be able to support the x86 WLAN module (Intel AX210). For a list of operating systems supporting Intel AX210, see ThinkEdge SE360 V2 Product Guide on https://lenovopress.lenovo.com/ a. Use one of the following method to open Device Manager: •...

  • Page 404: Observable Problems

    The Bluetooth button does not work The Bluetooth buttons (one on the front and one on the rear of the node) can be disabled through Lenovo XClarity Controller web interface or ThinkShield Edge Mobile Management App.
  • Page 405 If the system hangs during the UEFI boot process with the message UEFI: DXE INIT on the display, make sure that Option ROMs were not configured with a setting of Legacy. You can remotely view the current settings for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI: onecli config show EnableDisableAdapterOptionROMSupport --bmc xcc_userid:xcc_password@xcc_ipaddress...
  • Page 406 Complete the following steps until the problem is solved. 1. An unusual smell might be coming from newly installed equipment. 2. If the problem remains, contact Lenovo Support. Server seems to be running hot Complete the following steps until the problem is solved.

  • Page 407: Optional-Device Problems

    • “Insufficient PCIe resources are detected.” on page 397 • “A Lenovo optional device that was just installed does not work.” on page 398 • “A Lenovo optional device that worked previously does not work now” on page 398 External USB device is not recognized Complete the following steps until the problem is resolved: 1.

  • Page 408: Performance Problems

    9. DC cycle the system and ensure the system is enter UEFI boot menu or the operating system; then, capture the FFDC log. 10. Contact Lenovo technical support. A Lenovo optional device that was just installed does not work. 1. Make sure that: • The device is supported for the server (see https://serverproven.lenovo.com...

  • Page 409: Power On And Power Off Problems

    Network performance Complete the following steps until the problem is solved: 1. Isolate which network is operating slowly (such as storage, data, and management). You might find it helpful to use ping tools or operating-system tools such as task manager or resource manager. 2.

  • Page 410: Serial-Device Problems

    6. If everything is still done and the issue cannot be resolved, please collect the failure information with system logs captured to Lenovo support. Server does not power on Complete the following steps until the problem is resolved: 1.

  • Page 411: Software Problems

    2. Reseat the following components: a. Failing serial device. b. Serial cable. 3. Replace the following components: a. Failing serial device. b. Serial cable. 4. (Trained technician only) Replace the system board (system board assembly). Software problems Use this information to solve software problems. 1.
  • Page 412 Multiple hard drives fail Complete the following steps until the problem is solved: • View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and resolve those events. • Make sure that the device drivers and firmware for the hard disk drive and server are at the latest level.
  • Page 413 LXPM is displayed by default. (For more information, see the “Startup” section in the LXPM documentation compatible with your server at .) You can https://pubs.lenovo.com/lxpm-overview/ perform hard drive diagnostics from this interface. From the Diagnostic page, click Run Diagnostic ➙ Disk Drive Test 2.
  • Page 414 ThinkEdge SE360 V2 User Guide...

  • Page 415: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 416: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 417: Contacting Support

    Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
  • Page 418 ThinkEdge SE360 V2 User Guide...

  • Page 419: Appendix B. Documents And Supports

    – Rail installation in a rack • Activation Guide – Activation process and activation code • Regulatory Notice for ThinkEdge SE360 V2 with WLAN Module – Regulation of product in different countries • User Guide – Complete overview, system configuration, hardware components replacing, and troubleshooting.
  • Page 420 – https://serverproven.lenovo.com • Operating System Installation Instructions – https://pubs.lenovo.com/#os-installation • Submit an eTicket (service request) – https://support.lenovo.com/servicerequest • Subscribe to Lenovo Data Center Group product notifications (Stay up to date on firmware updates) – https://datacentersupport.lenovo.com/solutions/ht509500 ThinkEdge SE360 V2 User Guide...

  • Page 421: Appendix C. Notices

    Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 422: Trademarks

    (TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.

  • Page 423: Taiwan Region Bsmi Rohs Declaration

    Taiwan Region BSMI RoHS declaration Taiwan Region import and export contact information Contacts are available for Taiwan Region import and export information. Appendix C. Notices...
  • Page 424 ThinkEdge SE360 V2 User Guide...

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