Logitech G502 X PLUS Faqs

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G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse
GETTING STARTED
User guide
Package contents
Setup instructions
Mouse features
Onboard profiles by default
Profile, DPI selection and DPI shift
Battery life
SPECIFICATIONS
Product information
Product dimensions
Mouse specifications
Receiver specifications
FAQs
Scrolling on my G502 X is erratic
My mouse does not hold a charge
My G502 X Plus and LIGHTSPEED mouse shows incorrect LED status while the system is
in sleep mode
G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs
INDEX
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Summary of Contents for Logitech G502 X PLUS

  • Page 1 ● Receiver specifications ● FAQs Scrolling on my G502 X is erratic ● My mouse does not hold a charge ● My G502 X Plus and LIGHTSPEED mouse shows incorrect LED status while the system is ● in sleep mode...
  • Page 2: Warranty

    My G502 X does not show up on G HUB automatically when connected via USB ● G HUB indicates my G502 X Plus or LIGHTSPEED is fully charged, but the LED is breathing ● green How do I know when to charge my G502 X Plus and LIGHTSPEED? ●...
  • Page 3: Getting Started

    G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs GETTING STARTED USER GUIDE Package contents...
  • Page 4: Setup Instructions

    G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs Setup instructions Orientate the DPI Shift to fit your preference or replace it by the button cover to extend the grip surface. 2. The receiver can be stored in the mouse behind the door when on the go.
  • Page 5 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs 4. Slide the power button up to turn on your mouse. 5. Download Logitech G HUB gaming software to personalize your G502 X mouse. Fine tune to suit your playstyle, personality and each of your games, assign commands to any of the 13 controls, and more.
  • Page 6 Keep the mouse and receiver at least 2 meters away from wireless routers or other 2.4 ● GHz wireless devices to minimize environmental noise. G502 X PLUS and G502 X LIGHTSPEED have a wireless range of up to 10 meters. To ● ensure optimal performance in noisy wireless environments, and to keep the charging cable easily accessible, it is recommended to keep the receiver within 20 cm of the mouse.
  • Page 7: Mouse Features

    G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs Mouse features Left click (Button G1) 2. Right click (Button G2) 3. DPI up (Button G8) 4. Scroll up 5. Scroll left (Wheel tilt left) 6. Scroll right (Wheel tilt right) 7.
  • Page 8: Programmable Controls

    G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs Onboard profiles by default Up to 5 Onboard memory profiles can be unlocked and customized in G HUB. SETTINGS MAIN PROFILE SECONDARY PROFILE SECONDARY PROFILE GAMING PRODUCTIVITY G-SHIFTED (G-SHIFT on DPI Shift...
  • Page 9: Programmable Buttons

    G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs PROGRAMMABLE BUTTONS G7 Button DPI Down DPI Down Ctrl-X G8 Button DPI Up DPI Up Ctrl-Z G9 Button Profile cycle Profile cycle Ctrl-0 Scroll right (wheel tilt Tilt Right -...
  • Page 10: Battery Life

    Battery life G502 X PLUS and G502 X LIGHTSPEED have a rechargeable 500 mAh LiPol battery which provides up to 140 h of continuous motion for G502 X and up to 120 h for G502 X PLUS. Charging Status: When the charging cable is plugged in the device:...
  • Page 11: Specifications

    G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs SPECIFICATIONS Product Information Component Model Number (M/N) Location Mouse MR0089 Label inside the receiver compartment Receiver CU0021 On receiver Product Dimensions Component Height Width Depth Weight Mouse 131.4 mm 41.1 mm 79.2 mm...
  • Page 12 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs Mouse Specifications Max tracking speed > 400 IPS Onboard Memory Yes (5) Scroll Wheel Vertical scroll type: Hyper-fast Left/Right tilt: Yes Indicator Lights (LED) Functional LED at the front of the product...
  • Page 13 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs Receiver Specifications Connection Type USB 2.0 USB VID_PID VID_046D&PID_C547 (Wireless) USB Protocol USB Speed Full-speed Wireless Protocols Lightspeed 2 (including 2:1 pairing with a compatible Keyboard receiver)
  • Page 14 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs FAQs ● Scrolling on my G502 X is erratic If you are experiencing issues with the scroll function on your G502 (X, LIGHTSPEED, or PLUS), do the following: Clean off dust or dirt on your mouse using a Q-tip or a compressed can of air.
  • Page 15 ● G HUB indicates my G502 X Plus or LIGHTSPEED is fully charged, but the LED is breathing green In some cases, the LED indicator on the G502 X Plus or G 502 X LIGHTSPEED may start breathing green even though G HUB indicates your mouse is fully charged.
  • Page 16 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs A steady green light while the device is plugged in means it’s fully charged. A breathing green light indicates that it’s charging. When you first turn on your mouse, the approximate battery level is indicated by the LED:...
  • Page 17 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs ● Why are the button clicks loud on my G502 X? The feel and sound of the LIGHTFORCE Hybrid Switch is by design. The G502 X’s LIGHTFORCE Hybrid Switch combines both the speed and durability of an optical switch with the tactile feel of a mechanical switch.
  • Page 18 ● What are G-Keys? G-Keys are keys or buttons on Logitech devices that allow you to perform specific commands or functions when you press them. These commands can be a single keystroke all the way to complex commands that perform multiple in-game actions.
  • Page 19 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs Commands: Preconfigured system or Game profile commands based on your ● selected G HUB Profile. Keys: Individual keyboard commands. ● Actions: Actions for application-specific integrations that work with Logitech G ●...
  • Page 20 6. G-Keys that have assignments will show what their current command is. Removing commands from my G-Keys Launch Logitech G HUB. 2. Click on your Logitech device that has the G-Key you want to edit. 3. Click on the Assignments icon. 4. Click on the G-Key so it’s highlighted.
  • Page 21 ● Using the Device Pairing Tool in G HUB The Device Pairing Tool in Logitech G HUB allows you to pair replacement USB receivers with your mouse or keyboard. The Device Pairing Tool also allows you to connect two LIGHTSPEED devices to one LIGHTSPEED keyboard receiver using the Device Pairing Tool.
  • Page 22 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs 3. Once those processes are ended, navigate to C:\Program Files\LGHUB and run these in order: Lghub_updater.exe ● Lghub_agent.exe ● Lghub.exe ● This should resolve the logo spinning issue. If it doesn’t, then make sure you’re running with admin privileges.
  • Page 23 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs Power Management for USB hubs: ● Press the Windows key, type "Device Manager" and press Enter. 2. Expand the tree for "Universal Serial Bus controllers".
  • Page 24 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs 3. Right-click on a hub and select Properties. 4. Under the Power Management tab, uncheck the setting Allow the computer to turn off this device to save power. 5. Repeat the above steps for all items listed as hubs.
  • Page 25 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs Try the mouse on another computer (if available) to ensure that the computer is ● recognizing mice in general. Disable USB Selective Suspend: ● Press the Windows key, type "Edit power plan" and press Enter.
  • Page 26 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs Power Management for USB hubs: Press the Windows key, type "Device Manager" and press Enter. 2. Expand the tree for "Universal Serial Bus controllers". 3. Right-click a hub and select Properties.
  • Page 27 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs 5. Repeat steps for all items listed as hubs. Try updating the motherboard chipset drivers. See Update your motherboard USB ● and chipset drivers for more information: https://support.logi.com/hc/en-us/articles/360023370233-Update-your-motherboar d-s-USB-and-chipset-drivers ● G502 - Troubleshooting - Connection Issue: Mouse auto disconnects from...
  • Page 28 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs Power Management for USB hubs: ● Press the Windows key, type "Device Manager" and press Enter. 2. Expand the tree for "Universal Serial Bus controllers". 3. Right-click on a hub and select Properties.
  • Page 29 G502 X PLUS | G502 X LIGHTSPEED Gaming Mouse FAQs 5. Repeat steps for all items listed as hubs. Try updating the motherboard chipset drivers. See Update your motherboard USB and ● chipset drivers for more information: https://support.logi.com/hc/en-us/articles/360023370233-Update-your-motherboar d-s-USB-and-chipset-drivers ● Logitech G HUB - FAQs VIDEO: youtu.be/a5a4iAhTaho...
  • Page 30 See Terms of Use here: logitech.com/en-my/tos/terms.html?id=3101 At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you are experiencing an issue, please click on the following link to learn more about the Logitech warranty.

This manual is also suitable for:

G502 x lightspeed

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