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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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272P4

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Summary of Contents for Philips Brilliance 272P4APJKHB/00

  • Page 1 272P4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    6.1 Resolution & Preset Modes....19 6.2 Crystalclear ............19 7. Power Management ......20 8. Customer care and warranty ...21 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........21 8.2 Customer Care & Warranty ....23 9. Troubleshooting & FAQs ....28 9.1 Troubleshooting ...........28 9.2 General FAQs ..........29...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...
  • Page 6: Setting Up The Monitor

    DP cable Dual-link DVI cable Dual-link DVI cable AC/DC Adapter HDMI cable Note Use only AC/DC adapter model: Philips ADPC20120, TPV120-REBN2. Install Shading hood (For selected model) 1. Take out of the pieces of shading hood from the pizza box.
  • Page 7 2. Setting up the monitor Connecting to your computer 2. Lock the two boards with one sticker. 2 3 4 5 DC power input DisplayPort input DVI input HDMI1 input 3. Slide down the shading hood on the top of the monitor.
  • Page 8: Operating The Monitor

    2. Setting up the monitor Customize your own “USER” key 2.2 Operating the monitor This hot key allows you to setup your favorite Description of the control buttons function key. 1. Press button on the front bezel to enter OSD Menu Screen. ...
  • Page 9   What is On-Screen Display (OSD)?  On-Screen Display (OSD) is a feature in all  Philips monitors. It allows an end user to adjust  screen performance or select functions of   the monitors directly through an on-screen instruction window.
  • Page 10 2. Setting up the monitor The OSD Menu Resolution notification Below is an overall view of the structure of This monitor is designed for optimal the On-Screen Display. You can use this as a performance at its native resolution, 2560 × reference when you want to work your way 1440 @ 60 Hz.
  • Page 11: Multiview

    PC and Notebook side-by-side simultaneously, making complex multi-tasking work a breeze. Why do I need it? With the ultra high resolution Philips MultiView display, you can experience a world of connectivity in a comfortable way in the office or at home. With this display, you can 0˚...
  • Page 12 2. Setting up the monitor 2. The MultiView selection menu appears. [PiP]: Picture in Picture Press ▲ or ▼ button to select. Open up a sub-window of   another signal source.  (main)   When the sub source is not ...
  • Page 13: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor • PiP Size: When PiP is activated, there are Note three sub-window sizes to choose: [Small], When you do the SWAP function, the video [Middle], [Large]. and its audio source will swap at the same time. (Refer to page 7 “Independent audio playback, regardless of video input”...
  • Page 14 2. Setting up the monitor 3. While keeping the release button pressed, tilt the base and slide it out. Note This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. 100mm 100mm HDMI1 HDMI2...
  • Page 15: Image Optimization

    This mode significantly enhances readability and productivity when How does it work? you’re working with spreadsheets, PDF files, SmartImage is an exclusive, leading edge Philips scanned articles or other general office technology that analyzes the content displayed applications.
  • Page 16: Smartcontrast

    LCD monitors. Typical uniformity is measured around 75-80%. By enabling Philips SmartUniformity feature, display uniformity is increased to above 95%. This produces more consistent and true images.
  • Page 17: Powersensor

    4. PowerSensor™ Hot key Sensor distance 4. PowerSensor™ How does it work? • PowerSensor works on principle of transmission and reception of harmless “infrared” signals in order to detect userpresence. Landscape/Portrait mode (for selective models) • When the user is in front of the monitor the monitor operates normally, at the predetermined settings that the user has set - Landscape mode...
  • Page 18: Built-In Webcam With Microphone

    5. Built-in Webcam with Microphone 5.2 Using the device 5. Built-in Webcam with Microphone Philips monitor with webcam device transmits video and sound data through USB port. It can be enabled by simply connecting your USB cable from Note your PC to the USB upstream of USB hub on the USB connection between the monitor and PC is side IO of monitor.
  • Page 19: Technical Specifications

    6. Technical Specifications 6. Technical Specifications Picture/Display Monitor Panel Type IPS - AHVA Backlight Panel Size 27" W (68.6 cm) Aspect Ratio 16:9 Pixel Pitch 0.233 x 0.233 mm SmartContrast 50,000,000:1 Response Time (typ.) 12 ms SmartResponse 5 ms(GtG) Optimum Resolution 2560 x 1440 @ 60 Hz Viewing Angle 178°...
  • Page 20 UL/cUL, TUV-GS, TUV-Ergo Cabinet Color Black/Silver Finish Texture Note 1. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet. 2. Smart response time is the optimum value from either GtG or GtG(BW)tests.
  • Page 21: Resolution & Preset Modes

    3D graphic applications or a financial 37.5 640 x 480 75.00 wizard working on huge spreadsheets, this 37.88 800 x 600 60.32 Philips display will give you Crystalclear images. 46.88 800 x 600 75.00 48.36 1024 x 768 60.00 60.02 1024 x 768 75.03...
  • Page 22: Power Management

    7. Power Management 7. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 23: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 24 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 25: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 26 8. Customer care and warranty Poland +48 0223491505 Local call tariff Mon to Fri : 9am - 6pm Portugal Mainteq 800 780 902 Free of charge Mon to Fri : 8am - 5pm Spain Mainteq +34 902 888 785 € 0.10 Mon to Fri : 9am - 6pm Sweden Infocare...
  • Page 27 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 28 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC Mon.~Thu. 08:30-12:00; 13:00- (Customer Hotline) Indonesia SERVISINDO 17:30 +62-8888-01-9086 PERKASA Fri. 08:30-11:30; 13:00-17:30"...
  • Page 29 8 Customer care and warranty +84 8 38248007 Ho Chi Minh City FPT Service Informatic +84 5113.562666 Mon.~Fri. 8:00-12:00, 13:30-17:30 Vietnam Company Ltd. - Ho Chi Danang City Sat. 8:00-12:00 Minh City Branch +84 5113.562666 Can tho Province EA Global Supply Philippines (02) 655-7777;...
  • Page 30: Troubleshooting & Faqs

    Disconnect the monitor from mains power after you have tried these solutions, contact source immediately for safety Philips customer service representative. • Contact with Philips customer service representative immediately. Common Problems Imaging Problems No Picture (Power LED not lit) Image is not centered •...
  • Page 31: General Faqs

    • Always activate a periodic screen refresh For further assistance, refer to the Consumer application if your monitor will display Information Centers list and contact Philips unchanging static content. customer service representative. • Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in”...
  • Page 32 9. Troubleshooting & FAQs • Shut down your computer, disconnect your panel surface side. This may affect your old monitor and reconnect your Philips warranty conditions. monitor. How should I clean the monitor • Turn on your monitor and then turn on surface? your PC.
  • Page 33: Daisy Chain Faqs

    Why is my Display not showing workstation or Mac? sharp text, and is displaying jagged Ans.: Yes. All Philips monitors are fully characters? Ans.: compatible with standard PCs, Macs Your monitor works best at its native and workstations. You may need a cable...
  • Page 34: Multiview Faqs

    9. Troubleshooting & FAQs 9.4 Multiview FAQs Why I cannot activate PiP or PbP when the sources are DVI and HDMI? Ans.: Please refer to below table for the main source and its supporting sub source. SUB SOURCE POSSIBILITY (xl) Inputs HDMI 1 HDMI 2 ●...
  • Page 35 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M4272PAE1T...

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