Warranty - Toshiba MCR-2550 Instruction Manual

5. Warranty

■Warranty period
This product's warranty period is 12 months after the purchase, or 18 months from the date of
manufacture, whichever precedes the other.
The warranty period of repaired products will not exceed the warranty period before the repair
takes place.
■Scope of warranty
If a product failure is found during the warranty period due to our negligence, please return the
product to Toshiba distributor of purchase, for a replacement or repair of the defective component.
The warranty shall only cover the purchased or delivered product itself.
The following circumstances will incur paid service even before the warranty period expires.
- Product replacement or repair when the product is not returned.
- Product failure or damage due to misuse, inappropriate repair or modification of the product.
- Product failure or damage for reasons such as but not limited to a fall after purchase, an accident
during transport, or handling (e.g. smoking) during transport.
- Product failure or damage by natural disasters or unforeseeable external causes such as but not
limited to fire, salt exposure, gas exposure, earthquakes, storms, floods, lightning and abnormal
voltage.
- Product failure or damage by use under inappropriate circumstances, environments or use not
suggested in the product catalog or instruction manual, or use not complying with the original use
intended for the product.
- Product failure or damage by the lack of proper maintenance or replacement of expiring parts
suggested in the instruction manual.
- In case the product is embedded in your equipment, product failure or damage by causes
irrelevant to the product, such as the design of your equipment and software.
- In case the product is embedded in your equipment, product failure that could have been
avoided if your equipment had featured a safety device in compliance with the law that governs
your equipment, or any feature or structure that is considered the norm by the industry standard.
- Any product failure or damage by accidents that were unforeseeable with the technological
standard at shipment.
■Warranty exemptions
Irrespective of the warranty period, the warranty shall not cover the following conditions.
- Compensation for any damage not attributed to our negligence.
- Compensation for any loss of business opportunity or income caused by failure of the product.
- All liabilities and compensations for any damage, secondary damage, accidents, damage to any
entity that is not the product and damage to any other operations that arise from special
circumstances, that we may or may not foresee.
- Any compensations for the results of your product replacement, readjustment of the local
equipment after replacement, launch test, inspections, or any other operations.
■Service after the stop production
Please ask Toshiba distributor of purchase about the stop of production and repair work for each
product.
©Toshiba Schneider Inverter Corporation 2008
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