Motorola edge 20 User Manual page 263

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Settings : Security : Lock and unlock phone
2.
Adjust the Touch to unlock setting:
Turn it off
and entering your PIN/pattern/password.
Turn it on
Tip: You can temporarily tighten security by turning off fingerprint unlocking and lock screen
notifications with
Lockdown
Use fingerprint to sign in to apps
To use the fingerprint sensor with third-party apps:
Be sure the app supports fingerprint recognition.
Install
the app and open its settings to adjust options, like enabling fingerprint unlock.
Consult the app's help info for more instructions.
Why am I still asked for PIN/pattern?
For maximum security, you still need to enter your pattern, PIN, or password:
Every time you power up your phone
When more than 72 hours have passed since you last unlocked the phone
When you go to Settings > Security > Fingerprint
When the sensor can't read the fingerprint
Fix an issue
Issue: Sometimes the sensor can't read my fingerprints.
Each finger has a unique print. If you've added only one fingerprint, add more for other fingers you want to
use with the sensor.
The sensor may have trouble reading fingerprints if your finger is:
Wet
Oily
Dirty
Injured
If a registered fingerprint isn't working as expected,
injured, add fingerprints for your other fingers and use them until healed.
Issue: Fingerprint option disappeared from Security menu.
After each troubleshooting step, check to see if your issue is fixed.
1.
Turn your phone off and then on again.
2.
Check if a software update is available
to use your fingerprint only to sign in to apps. Unlock by pressing the Power button
to use your fingerprint to unlock the phone and to sign in to apps.
mode.
remove
and re-add the fingerprint. If your finger is
for your phone.
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