Asus ZenBook 14X User Manual page 146

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Problem
After connecting with the
USB Type-C source device,
the power LED lights
continuously blinking or
showing ASUS logo repeatly
*1: White color background will consume higher power, so it's better to use
white color background to test the power limit from source USB Type-C
device.
*2: If MQ16AH does not re-start when adjusting to value 100, that means
source USB Type-C device has sufficient power supply.
ASUS USB Type-C Monitor MQ16AH
Possible Solution
• Insufficient power supply from source USB
Type-C devices. Please follow below steps:
• Press the Up button , and then connect
the USB Type-C cable. This operation will
enable built-in safe mode. After displaying
ASUS logo, please release the Up button.
After ASUS Logo disappearing, there is "safe
mode" message OSD showing up. Once "safe
mode" message OSD disappears, please set
background color to white image or nearly
white image (*1).
• Press MENU button, main menu OSD is
showing. The upper left corner of the OSD will
display small red-colored font "S", indicating it
is now in safe mode. Enter brightness setup,
press the up key to tune up brightness. During
the process, please note down brightness
value "Y" up until MQ16AH re-start.(*2). For
example, if brightness value shows "70" and
MQ16AH restarts when adjusting to "71",
"70" is the "Y" value to note down and is the
highest brightness value for the connecting
USB-C source device.
• Press MENU button, main menu OSD is
showing. The upper left corner still indicate
"S" as safe mode. Adjust the OSD brightness
value to "Y"
• Close the OSD and press Up hot key for 5
seconds to turn off safe mode.
• Complete.
3-13

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