Philips WelcomeEye Touch Instructions For Using Manual
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Philips WelcomeEye Touch Instructions For Using Manual

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WelcomeEye
Connect 2
WelcomeEye
Touch
Video doorbell
Instructions
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V4

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Summary of Contents for Philips WelcomeEye Touch

  • Page 1 WelcomeEye Connect 2 WelcomeEye Touch Video doorbell Instructions for using the product...
  • Page 2 Fig. 1 (Master) DES 9900 VDP Wifi 2.4GHz 550mA Avidsen 19 avenue Marcel Dassault 37200 TOURS FRANCE DES 9901 VDP 120 m max DES 9901 VDP 1 2 3 4 DES 9901 VDP Avidsen 19 avenue Marcel Dassault 37200 TOURS FRANCE 110mA RFID 125kHz...
  • Page 3 Fig. 2 Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C WelcomeEye Connect 2 / Touch / V4...
  • Page 4 Fig. 3 Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C WelcomeEye Connect 2 / Touch / V4...

  • Page 5: Table Of Contents

    CONTENTS SAFETY INSTRUCTIONS ..............p.2 CONTENT OF THE KIT ..............p.2 GENERAL INFORMATION ...............p.3 NOMENCLATURE ................p.3 PRODUCT INSTALLATION ...............p.5 1. Wiring 2. Configuring the intercom 3. Installing the main or additional monitor 4. Installing the main or additional intercom panel 5. Installing a camera (optional) MONITOR INTERFACE..............p.9 A.

  • Page 6: Safety Instructions

    1. SAFETY INSTRUCTIONS Important! • Please carefully read the user manual before installing or using this product. • If you are installing this product for someone else, remember to leave the manual or a copy of it with the end user. Warning: •...

  • Page 7: Nomenclature

    3. GENERAL This videophone consists of an indoor answering unit with a touch screen and an outdoor panel with an intercom and camera, allowing you to see and communicate with the visitor who has pressed the bell. It is easy to install as only two wires are needed for all functions: bell, video image, intercom and strike plate and automatic opener controls.
  • Page 8 Intercom panel: White LED (night vision) Twilight sensor Microphone Camera lens Loudspeaker Name holder lighting Call button, name holder and RFID scan area DES 9901 VDP Tamper-resistant retaining screw 1 2 3 4 Programming switch RFID reset button Loudspeaker volume DES 9901 VDP settings DES 9901 VDP...

  • Page 9: Product Installation

    5. PRODUCT INSTALLATION Important notes and advice: - To make the most of your intercom panel, we recommend configuring it (RFID, for 1 or 2 families, 1 or 2 intercoms, loudspeaker volume) before final installation. To do this, you will need to connect it on a table, to ensure that the settings have been configured correctly.

  • Page 10: Configuring The Intercom

    - The opening function is only possible if the video of the respective intercom panel is displayed. 2. Configuring the intercom (see fig. 1, fig. 2 or fig. 3) a. Configuring the intercom number: Place switch 2 on the left on intercom no. 1 and on the right on intercom no. 2. b.

  • Page 11: Installing The Main Or Additional Monitor

    5) Using the badges: To open the electric strike plate, quickly swipe your pre-programmed grey user badge on the RFID reading field. One short beep confirms the opening of the electric strike plate. To open the gate motor, hold the badge in front of the RFID scan area for 3 seconds. Two short beeps indicate that the gate is opening.
  • Page 12 6 – Connect the two intercom panel wires and the two power supply wires following the wiring diagram. 7 - Position the monitor on the wall bracket. 8 - Depending on the configuration selected, and when wiring is completed, the interface may have to be configured.

  • Page 13: Installing A Camera (Optional)

    5 - Drill. 6 - Use pegs adapted to the nature of the support (the screws supplied are suitable for solid walls). 7 – Connect the two wires from the monitor and, if necessary, connect the electric strike plate and the gate (see section 1. Wiring). Configure the switches at the back of the intercom panel (see section 2.

  • Page 14: Intercom Function

    C. Settings The settings menu consists of three pages for WelcomeEye Connect and two pages for WelcomeEye Touch. To switch from one page to the next, simply slide the screen to the right or left. Click on to return to the previous menu.
  • Page 15 Choose the video recording time (10, 20 or 30 sec) during a missed call or in monitoring mode (note: Function inactive without a micro SD card for the WelcomeEye Touch. Function always active for the WelcomeEye Connect 2). 3. Photo configuration (valid if photo mode has been selected) Choose the number of photos taken (1, 2 or 3) during a missed call or in monitoring mode.
  • Page 16 a: To activate or deactivate voice message function. b: To play back the recorded voice message. c: Allows you to start and stop recording a voice message (maximum message length: 15s.). 6: Configuring WelcomeEye system options a: Activation of a second intercom panel (choose On if a second intercom panel is used). b: Activation of the camera option (choose On if a camera is used).

  • Page 17: Photo Album

    a: Activation (On) or deactivation (Off) of WIFI network. b: Manual configuration of the WiFi network. c: Configuration of the time between the visitor ringing the bell and when the notification is sent to the smartphone. (leave at zero to receive a direct call to the telephone) d: Accessing network information and resetting the WIFI network.

  • Page 18: Video Album

    E. Video album WelcomeEye Touch: Menu only accessible if a micro SD card is inserted. WelcomeEye Connect 2: Menu always accessible thanks to the internal video memory. Use to access recorded videos. The figure in the red circle indicates the number of unplayed videos.

  • Page 19: Smartphone Application

    - You can also choose the video recording. In this case a video with sound is recorded. This function may require a micro SD card (WelcomeEye Touch). Videos are saved to the micro SD card when one is present or to the videophone's internal memory (Connect 2). The recording time can be adjusted (10, 20 or 30 seconds).
  • Page 20 4. From the WelcomeEye application, click on + to add a device. 5. Click on new device and then next The application tells you where to find the QR Code that you will need to scan. Click on “suivant” (next). WelcomeEye Connect 2 / Touch / V4...
  • Page 21 Scan the QR Code of your videophone as shown on the previous page. The WiFi network to which your phone is connected appears. To change it, click on "change WiFi". If no network appears, your phone is probably in 3G/4G. When the WiFi 2.4GHz network you want appears, enter the password.
  • Page 22 Choose the name of your videophone. Your videophone is now connected to the WiFi network and your smartphone can receive calls. The first time you view the video stream, you will be asked to customise your password. Note: you will be asked for the password every time you wish to open your electric strike plate or gate from the application.
  • Page 23 10. Please follow the "add a smartphone to a connected videophone" procedure below. The password for the monitor is 123456 Add a smartphone to a connected videophone 1. Download the Philips WelcomeEye application to your smartphone from the Apple store or Play store Note: Disable the smartphone's WiFi smart network mode if it is activated.
  • Page 24 3. Click on “appareil connecté au réseau” (device connected to the network), then “appareil connecté” (device connected). Make sure that the smartphone is connected to the same WiFi network as the monitor. 4. Enter the name that you would like to give your device (this may differ from the original name).
  • Page 25 Enables you to manage the camera settings: name, password, WIFI network, Channel number and alarm. Activate/deactivate the sound. Take a video. Take a photo. This icon only appears when you have installed an addi- tional camera or an additional panel. You can choose to display the video stream from the additional camera or the intercom panel.
  • Page 26 3. Invite a friend QR Code: This QR code allows your friends or family to simply connect to your Philips WelcomeEye Connect 2 "Add a smartphone to a connected videophone. See Chapter videophone". Link: Share your Philips WelcomeEye Connect 2 videophone login details with friends and family.

  • Page 27: Technical Characteristics

    9. TECHNICAL CHARACTERISTICS Monitor: ref.: 531038 (WelcomeEye Connect 2) ref.: 538101 (WelcomeEye Touch) - 2 wires - 7" touch screen - Resolution: 800 x 480 - Class 10 micro SD card up to 32GB (not supplied) - IEEE 8111 b/g/n 2.4 GHz WiFi (WelcomeEye Connect 2 only)

  • Page 28: Accessories

    Refer complete WelcomeEye Comfort/Compact instructions available www.philips.com website for more information. ** Refer to the complete WelcomeEye Connect 2/Touch instructions available on the www.philips.com website for more information. 11. FAQ Failure Cause Solution • The monitor will not • The monitor is not •...
  • Page 29 • Does not work when • Connection error • The device is equipped with major installed for the first protections. Disconnect the power time supply for at least 1mn, correct the • Reversed polarity installation error and reconnect. of the supply Please note that the protections voltage will not be able to help if the...
  • Page 30 • The Dual-family • Configuration • Verify that the intercom panel is not mode is not working programmed in dual-family mode. Reminder: single-family =switch 1 set to ON, dual-family =switch 1 set to OFF. Don’t forget to turn the power off for five seconds to activate the new settings (page 6) •...
  • Page 31 • No video recording • Absence of micro • Videos can only be recorded when SD card there is a micro SD card in the monitor • Card format • Type of micro SD card or SDHC mic, unsuitable no SDXC mic •...
  • Page 32 Do not use any tool that can conduct voltage (wire brush, sharp tool, etc.) for cleaning. The receipt or invoice is proof of purchase date. Contacts and opening hours of our technical support centres are available if necessary on the website www.philips.com. CARTE DE GARANTIE M/Mme : Numéro de téléphone :...

  • Page 33: Safety Precautions

    Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product was manufactured and is sold by AVIDSEN SAS, the sole guarantor of the product. 13. SAFETY PRECAUTIONS Damage caused by failing to adhere to the manual nullifies the warranty. We will not accept...

  • Page 34: Declaration Of Conformity

    There is no guarantee, however, that interference will not occur in a particular system. If this equipment causes interference to radio or TV reception, which can be established by starting and stopping it, users are encouraged to try to correct the interference by one of the following methods: •...

This manual is also suitable for:

Welcomeeye connect 2Des9901vdp/10

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