Troubleshooting; Customer Service - Bosch BE 634G 1T Series User Manual And Installation Instructions

en Troubleshooting
6.
Start the microwave.
7.
Once the cooking time has elapsed, leave the doors
closed for an additional three minutes.
15 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 19
15.1 Malfunctions
Fault
The appliance is not
working.
Appliance does not
start.
The appliance will not
heat up; the sym-
bol is lit on the dis-
play
The control ring has
fallen out of its sup-
port.
18
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your room or other appliances are working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
a If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→ "Customer Service", Page 19
Appliance door not fully closed.
▶
Close appliance door.
Demo mode is activated.
1.
Disconnect the appliance from power supply by briefly switching off the circuit breaker in
the fuse box.
2.
Deactivate demo mode in the basic settings in the next 3 minutes.
The control ring has come out.
1.
Place the control ring in the support in the control panel.
2.
Push the control ring into the support until it engages and can be turned.
8.
Wipe out the cooking compartment with a soft cloth.
9.
Leave the cooking compartment to dry with the door
open.
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.