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Monitor
1000 Series
EN
User manual
Customer care and warranty
Troubleshooting and FAQs
Register your product and get support at www.philips.com/welcome
24E1N1300AE
27E1N1300AE
1
21
25

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Summary of Contents for Philips 24E1N1300AE

  • Page 1 Monitor 1000 Series 24E1N1300AE 27E1N1300AE User manual Customer care and warranty Troubleshooting and FAQs Register your product and get support at www.philips.com/welcome...
  • Page 2: Table Of Contents

    7. Technical Specifications 16 7.1 Resolution & Preset Modes ..19 8 Power Management 20 9 Customer care and warranty 21 9.1 Philips’ Flat Panel Monitors Pixel Defect Policy ........ 21 9.2 Customer Care & Warranty ..24 10 Troubleshooting & FAQs 25 10.1 Troubleshooting .......
  • Page 3: Important

    This electronic user’s guide is intended • When positioning the monitor, make for anyone who uses the Philips monitor. sure the power plug and outlet are Take time to read this user manual easily accessible. before you use your monitor. It contains •...
  • Page 4 workstation than longer breaks The screen may be wiped with a and less often; for example a 5-10 dry cloth when the power is off. minute break after 50-60-minute However, never use organic solvent, continuous screen use is likely to such as, alcohol, or ammonia-based be better than a 15-minute break liquids to clean your monitor.
  • Page 5: Notational Descriptions

    1.2 Notational Descriptions technology. In most cases, the “burn- in” or “after-imaging” or “ghost The following subsections describe imaging” will disappear gradually notational conventions used in this over a period of time after the document. power has been switched off. Notes, Cautions and Warnings Warning Failure to activate a screen saver, or...
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily This marking on the product or on entails participation in national take-...
  • Page 7: Setting Up The Monitor

    Pay attention not to scratch or damage the screen. 2.1 Installation Package contents Monitor 1000 Series 24E1N1300AE 2. Hold the stand with both hands. 27E1N1300AE 27E1N1600AE Quick Start (1) Gently attach the stand to the Register your product and get support at www.philips.com/welcome...
  • Page 8 The display must be powered ON at all times to be able to use this function. USB Type-A Some select Philips displays may not Power or Charge your device when it enters to “Sleep/Standby” mode (White power LED blinking). In that case, please AC power input enter to OSD Menu and select “USB...
  • Page 9: Operating The Monitor

    2.2 Operating the monitor Warning USB 2.4Ghz wireless devices, such Description of the control buttons as, wireless mouse, keyboard, and headphones, maybe have interference by the high-speed signal of USB3.2 devices, which may result in a decreased efficiency of the radio transmission. Should this happen, please try the following methods to help reduce the effects of interference.
  • Page 10 0~20 On-Screen Display (OSD) is a feature in SmartResponse Off, Fast , Faster, Fastest 1, 2, 3, 4 LowBlue all Philips LCD monitors. It allows an end Mode Off user to adjust screen performance or Input HDMI 1.4 select functions of the monitors directly USBC On, Off...
  • Page 11 The over-the-air (OTA) firmware update Height adjustment is through the SmartControl software and is easily downloadable through the Philips website. What does SmartControl do? It is an additional software that helps control the photo, audio, and the other on-screen graphic settings of the monitor.
  • Page 12: Remove The Base Assembly For Vesa Mounting

    2.3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 0° 90° 1. Place the monitor face down on a -5° smooth surface. Pay attention not to * Display design may differ from those scratch or damage the screen.
  • Page 13: Image Optimization 11

    Office, Photo, Movie, Game, Economy, in real time. Whether you're working LowBlue Mode, Off. with text applications, displaying images or watching a video, Philips SmartImage  delivers great optimized monitor performance.  Why do I need it? ...
  • Page 14: Smartcontrast

    LED displays can cause eye damage and affect vision over time. Developed for wellbeing, Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light. • Off: No optimization by SmartImage.
  • Page 15: Adaptive Sync 13

    4 Adaptive Sync AMD Radeon R7 260X • AMD Radeon R7 260 • ■ Processor A-Series Desktop and Mobility APUs Adaptive Sync AMD A10-7890K • AMD A10-7870K • PC gaming has long been an imperfect AMD A10-7850K • experience because GPUs and monitors update at different rates.
  • Page 16: Power Delivery And Smart

    What is it? brightness value of the monitor. Smart Power is an exclusive Philips You may adjust the brightness value technology that provides flexible power manually to increase power delivery delivery options for various devices.
  • Page 17: Designs To Prevent Computer

    • Reposition your screen to appropriate height and angle syndrome (CVS) according to your height. 4. Choose Philips monitor for easy-on- Philips monitor is designed to prevent eyes. eye strain caused by prolonged computer use. • Anti-glare screen: Anti-glare...
  • Page 18: Technical Specifications 16

    W-LED 24E1N1300AE: 23.8" W (60.5 cm) Panel Size 27E1N1300AE: 27" W (68.6 cm) Aspect Ratio 16:9 24E1N1300AE: 0.2745 (H) mm x 0.2745 (V) mm Pixel Pitch 27E1N1300AE: 0.3114 (H) mm x 0.3114 (V) mm Contrast Ratio(typ.) 1300:1 Native Resolution 1920 x 1080 @ 60 Hz...
  • Page 19 Plug & Play DDC/CI, sRGB, Windows 11/10, Mac OS X Compatibility Stand Tilt -5 / +20 degree Height adjustment 100mm Power (24E1N1300AE) AC Input Voltage AC Input Voltage AC Input Voltage Consumption at 100VAC , at 115VAC , at 230VAC, 50Hz...
  • Page 20 2. In order to update the monitor’s firmware to the latest version, Please download the SmartControl software from Philips website. It is necessary to be connected to a network when updating the firmware on SmartControl over-the-air (OTA).
  • Page 21: Resolution & Preset Modes

    31.47 720 x 400 70.09 is capable of achieving the maximum 31.47 640 x 480 59.94 resolution and refresh rate of this Philips display. 35.00 640 x 480 66.67 37.86 640 x 480 72.81 37.50...
  • Page 22: Power Management 20

    'wake up' automatically. The following Note table shows the power consumption and This data is subject to change without signaling of this automatic power saving notice. feature: 24E1N1300AE: Power Management Definition VESA Power Video H-sync V-sync Mode...
  • Page 23: Customer Care And Warranty 21

    Other combinations of Pixel Defect Policy lit and dark sub pixels appear as single pixels of other colors. Philips strives to deliver the highest quality products. We use some of the Types of Pixel Defects industry's most advanced manufacturing...
  • Page 24 Black Dot Defects the warranty period, a TFT Monitor Black dot defects appear as pixels or sub panel in a Philips flat panel monitor pixels that are always dark or 'off'. That must have pixel or sub pixel defects is, a dark dot is a sub-pixel that stands...
  • Page 25 BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 3 or fewer 2 adjacent dark subpixels 2 or fewer...
  • Page 26: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 27: Troubleshooting & Faqs 25

    • Contact with Philips customer service • First, ensure that the power button representative immediately. on the rear of the monitor is in the...
  • Page 28 Uninterrupted display of still or Service contact information listed static images over an extended in Important information manual period may cause "burn-in", also and contact Philips customer service known as "after-imaging" or "ghost representative. imaging", on your screen. "Burn-in", * Functionality different according to "after-imaging", or "ghost imaging"...
  • Page 29: General Faqs

    Shut down your computer, monitor, make sure that there is disconnect your old monitor and no pressure or force applied to reconnect your Philips LCD monitor. the panel surface side. This may • Turn on your monitor and then turn affect your warranty conditions.
  • Page 30 Can I connect my LCD monitor to that will not disappear and cannot be any PC, workstation or Mac? repaired. The damage mentioned above Ans.: Yes. All Philips LCD monitors are is not covered under your warranty. fully compatible with standard PCs, Macs and workstations.
  • Page 31 “Attention” to show the unlock/ lock status as shown below illustrators.       Where can I find Important Q14: information manual mentioned in EDFU? Ans.: Important information manual can be download on the Philips website support page.
  • Page 32 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V.

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